Arena y mar en Occidental Grand Punta Cana Resort
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Map and location

Avenida España   2300 La Altagracia , Bávaro   República Domincana  


Points of Interest

15 mi Punta Cana International Airport

Right on the beach Beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Royal Level at Occidental Punta Cana

4.0/5 Round Indicators
| 3424 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

46% Complete

1587

Very good

25% Complete

882

Average

12% Complete

422

Poor

7% Complete

250

Very poor

8% Complete

283

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    Round Indicators
    joda1731 L'Orignal, Canada. 10/20/2018 Couples

    “FIRST TIME OCCIDENTAL PUNTA CANA”

    We were there 14 days (17 SEPT-OCTOBER 1) we have a warm welcome from everyone. The food was great from the buffet to every restaurants we try (5). The steak house and the mexicain were our favorite. We cannot forget the lobster party that was awesome. The beach and the pools were super. The room was very big and causy and the made were great. THANK YOU ! JOHANNE AND DANIEL FROM CANADA
    Round Indicators
    travelfam305 10/19/2018 Couples

    “Beautiful property!! ”

    The property was really nice. Check in was a little rocky went back and forth between front desk agents but then was complimentary upgraded to the royal level. Which that room was amazing with a hot tub on the balcony with a pool and beach view!!! It gave us access to an exclusive bar which had spirits that we have here in the states and wasn’t just limited to the local spirits so that particular bar I spent most of my time with that bartender I forgot her name but she was very nice! That bar also had 2 hot tubs which was nice to chill and have a drink or 2 there. The food was just ok the a la carte restaurants need reservation and do book fast. All and all I’d stay there again
    Round Indicators
    Nordykeith Brooklyn, New York. 10/19/2018 Couples

    “Forth stay at occidental Punta Cana”

    Had an amazing time there. I just wish the weather could have been better. It discouraged us from a lot of activities because it was Raining all day. My overall stay amazing as usual and the staff is fantastic!
    Round Indicators
    bossman0227 Weston, Florida. 10/18/2018 Friends getaway

    “Beautiful”

    The property was beautiful very clean always felt safe and comfortable the staff on the most part was friendly and helpful the rooms clean and fresh the bed comfortable the outside jacuzzi nice touch the only thing that could have been better was the food a little bland for our taste

    gpcsm, Social Media Manager at Occidental Punta Cana, responded to this review
     Dear Bossman0227, Thank you for sharing your experience with us. There is nothing more important to us than to provide each and every guest with an excellent holiday experience, which is why we are thrilled to hear that you were satisfied with the quality of service you received. Please know, we have also taken into consideration your comments regarding the quality of our food selection. Once again, we thank you for choosing to stay with us. We would be thrilled to host you again in the future. It was our pleasure to serve you. Cordial regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    Round Indicators
    lacybro 10/17/2018 Couples

    “****You do not want to stay here****”

    Horrible. Came here for my honeymoon in October, had this booked since March, I specifically requested 1 king sized bed, walked in to two full beds. So me and my new husband got to spend our honeymoon sleeping seperatly. Also, the food is God awful. Their website states they have room service, which they do not. Furthermore, nobody speaks or understands English which made it very hard to communicate. We looked for plane tickets back home the next day after arrival. I've never been so happy to come home from "vacation".

    EVALUATION

    Round Indicators

    • october 20 2018
    • L'Orignal, Canada
    • Couples

    joda1731

    “FIRST TIME OCCIDENTAL PUNTA CANA”


    We were there 14 days (17 SEPT-OCTOBER 1) we have a warm welcome from everyone. The food was great from the buffet to every restaurants we try (5). The steak house and the mexicain were our favorite. We cannot forget the lobster party that was awesome. The beach and the pools were super. The room was very big and causy and the made were great. THANK YOU ! JOHANNE AND DANIEL FROM CANADA


    EVALUATION

    Round Indicators

    • october 19 2018
    • Couples

    travelfam305

    “Beautiful property!! ”


    The property was really nice. Check in was a little rocky went back and forth between front desk agents but then was complimentary upgraded to the royal level. Which that room was amazing with a hot tub on the balcony with a pool and beach view!!! It gave us access to an exclusive bar which had spirits that we have here in the states and wasn’t just limited to the local spirits so that particular bar I spent most of my time with that bartender I forgot her name but she was very nice! That bar also had 2 hot tubs which was nice to chill and have a drink or 2 there. The food was just ok the a la carte restaurants need reservation and do book fast. All and all I’d stay there again


    EVALUATION

    Round Indicators

    • october 19 2018
    • Brooklyn, New York
    • Couples

    Nordykeith

    “Forth stay at occidental Punta Cana”


    Had an amazing time there. I just wish the weather could have been better. It discouraged us from a lot of activities because it was Raining all day. My overall stay amazing as usual and the staff is fantastic!


    EVALUATION

    Round Indicators

    • october 18 2018
    • Weston, Florida
    • Friends getaway

    bossman0227

    “Beautiful”


    The property was beautiful very clean always felt safe and comfortable the staff on the most part was friendly and helpful the rooms clean and fresh the bed comfortable the outside jacuzzi nice touch the only thing that could have been better was the food a little bland for our taste


    gpcsm, Social Media Manager at Occidental Punta Cana, responded to this review
    Dear Bossman0227, Thank you for sharing your experience with us. There is nothing more important to us than to provide each and every guest with an excellent holiday experience, which is why we are thrilled to hear that you were satisfied with the quality of service you received. Please know, we have also taken into consideration your comments regarding the quality of our food selection. Once again, we thank you for choosing to stay with us. We would be thrilled to host you again in the future. It was our pleasure to serve you. Cordial regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    EVALUATION

    Round Indicators

    • october 17 2018
    • Couples

    lacybro

    “****You do not want to stay here****”


    Horrible. Came here for my honeymoon in October, had this booked since March, I specifically requested 1 king sized bed, walked in to two full beds. So me and my new husband got to spend our honeymoon sleeping seperatly. Also, the food is God awful. Their website states they have room service, which they do not. Furthermore, nobody speaks or understands English which made it very hard to communicate. We looked for plane tickets back home the next day after arrival. I've never been so happy to come home from "vacation".


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