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Barceló Hotel Views  Aran Park
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Map and location

Via Riccardo Forster 24   00143 Roma ,   Italia  


Places of Interest

11 km Ciampino International Airport

9 km Colosseum

5 km Catacombs

5 km EurRoma2 Shopping Centre

Guest reviews.

There is no better expert than a traveller.

Occidental Aran Park

3.5/5 Round Indicators
| 1155 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

32% Complete

373

Very good

30% Complete

355

Average

19% Complete

224

Poor

9% Complete

115

Very poor

7% Complete

88

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    Round Indicators
    debtruman Leamington Spa, United Kingdom. 09/13/2019 Family

    “Truly awful. Do not stay”

    DO NOT STAY.... its an ugly building and soooo old. There is an awful smell of sewers outside when you arrive. Really basic and in the middle of nowhere. Staff are really apathetic and look bored. It takes nearly 2 hours to central Rome on public transport. Lifts take Forever.... This will make you late for departures. Trust me! There are no carpets, so if next door room or above room move around, you will hear everything. At 4 am...its a nightmare The rooms are ridiculously small. It's not even as nice as a travel lodge or Premier Inn. The four star rating is bizarre, I guess it's so that you have to pay more government tax. Our room flooded on the last day and the staff thought it was hilarious. Our clothes that were on the bathroom floor got soaked on checkout, so we couldnt take them with us because they were too heavy in our luggage. Waiting for hotel to forward my dress. Truly awful place. Barcelo.... Please don't send patronising comments.... I told the staff what I thought... They just shrugged.
    Round Indicators
    alyssasimmons12 Blackpool, United Kingdom. 09/11/2019 Couples

    “Fantastic stay”

    We had a fab stay the hotel shuttle is fab and the bus stop is a five minute walk! Everything was amazing I can’t find a single fault in our stay. The staff are so helpful and the hotel it very modern
    Round Indicators
    plichta9 Coventry, United Kingdom. 08/22/2019 Couples

    “Very poor ”

    The air conditioning is awful, the shower design is poor, cobwebs all outside on the balcony.. rusty yellow chairs. Dusty floors and doors. Sofa bed had stains and dirt on it, the beds are single beds that split apart poor if you’re a couple, in my opinion this does not deserve the rating it’s shown to the public.

    BarceloManagement, Manager at Occidental Aran Park, responded to this review
     Dear Sir or Madam, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Occidental Aran Park hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Firsly, regarding the air-conditioning, we are sorry if there was a problem with the functioning of the system in your room; we would have sent our maintenance staff immediately to repair it had we known. Secondly, we are very sorry if the design of the room was not up to your expectations, for the next time we can suggest a higher room category. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind regards, Jaime Cañellas Director | General Manager Occidental Aran Park ****

    Round Indicators
    NegraRN Holtville, California. 08/07/2019 Friends getaway

    “Tour with friends 2019”

    This hotel was the one chosen thru our travel agency. It was convenient and clean. The bar is great, too. Loved the atmosphere, cleanliness, and the area. Go visit and explore the wonders of Rome and all the adjacent cities. Have fun!!!
    Round Indicators
    JeffinJ420 Muscat, Oman. 07/21/2019 Family

    “Quite ok experience”

    The experience in Occidental Aran Park was an mix experience. The hotel was amazing and main thing i would like to highlight is the restaurant. It was on the 7th floor and the food was really good. The rooms were quite ok. We were a large group and we stayed here for two nights. Some of the group members rooms had problems such as clogged drains and non working lights. Even my room's main light was not working but the hotel sent a technician immediately to fix it. Another major problem we all faced was that the first night hot water was not available. It was a very big problem as our group had lot of aged people and the water was freezing cold. Many of them were coughing the next day. But the hotel Management managed to fix it the second night. One problem which i particularly faced was that the room service was bad. I had called them up and ordered a soda and a bottle of water but it was not delivered. Since the next day early morning i left early i didn't mention it to the manager before i left. Otherwise it was a quite ok experience. Overall 3/5

    BarceloManagement, General Manager at Occidental Aran Park, responded to this review
     Dear Mr. Jeffinj420 Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Aran Park.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We had had problems with our boilers during that weekend but it is already fixed. We do apologize for that experience. Referring to the room service we regret that you could not enjoy it in time obviously it is one thing that it not up to our standards. We are also happy with the note on breakfast that represents one of our flagships that we take care of carefully to guarantee the best to our guests! On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind Regards Jaime Cañellas Director | General Manager Occidental Aran Park ****

    EVALUATION

    Round Indicators

    • september 13 2019
    • Leamington Spa, United Kingdom
    • Family

    debtruman

    “Truly awful. Do not stay”


    DO NOT STAY.... its an ugly building and soooo old. There is an awful smell of sewers outside when you arrive. Really basic and in the middle of nowhere. Staff are really apathetic and look bored. It takes nearly 2 hours to central Rome on public transport. Lifts take Forever.... This will make you late for departures. Trust me! There are no carpets, so if next door room or above room move around, you will hear everything. At 4 am...its a nightmare The rooms are ridiculously small. It's not even as nice as a travel lodge or Premier Inn. The four star rating is bizarre, I guess it's so that you have to pay more government tax. Our room flooded on the last day and the staff thought it was hilarious. Our clothes that were on the bathroom floor got soaked on checkout, so we couldnt take them with us because they were too heavy in our luggage. Waiting for hotel to forward my dress. Truly awful place. Barcelo.... Please don't send patronising comments.... I told the staff what I thought... They just shrugged.


    EVALUATION

    Round Indicators

    • september 11 2019
    • Blackpool, United Kingdom
    • Couples

    alyssasimmons12

    “Fantastic stay”


    We had a fab stay the hotel shuttle is fab and the bus stop is a five minute walk! Everything was amazing I can’t find a single fault in our stay. The staff are so helpful and the hotel it very modern


    EVALUATION

    Round Indicators

    • august 22 2019
    • Coventry, United Kingdom
    • Couples

    plichta9

    “Very poor ”


    The air conditioning is awful, the shower design is poor, cobwebs all outside on the balcony.. rusty yellow chairs. Dusty floors and doors. Sofa bed had stains and dirt on it, the beds are single beds that split apart poor if you’re a couple, in my opinion this does not deserve the rating it’s shown to the public.


    BarceloManagement, Manager at Occidental Aran Park, responded to this review
    Dear Sir or Madam, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Occidental Aran Park hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Firsly, regarding the air-conditioning, we are sorry if there was a problem with the functioning of the system in your room; we would have sent our maintenance staff immediately to repair it had we known. Secondly, we are very sorry if the design of the room was not up to your expectations, for the next time we can suggest a higher room category. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind regards, Jaime Cañellas Director | General Manager Occidental Aran Park ****

    EVALUATION

    Round Indicators

    • august 7 2019
    • Holtville, California
    • Friends getaway

    NegraRN

    “Tour with friends 2019”


    This hotel was the one chosen thru our travel agency. It was convenient and clean. The bar is great, too. Loved the atmosphere, cleanliness, and the area. Go visit and explore the wonders of Rome and all the adjacent cities. Have fun!!!


    EVALUATION

    Round Indicators

    • july 21 2019
    • Muscat, Oman
    • Family

    JeffinJ420

    “Quite ok experience”


    The experience in Occidental Aran Park was an mix experience. The hotel was amazing and main thing i would like to highlight is the restaurant. It was on the 7th floor and the food was really good. The rooms were quite ok. We were a large group and we stayed here for two nights. Some of the group members rooms had problems such as clogged drains and non working lights. Even my room's main light was not working but the hotel sent a technician immediately to fix it. Another major problem we all faced was that the first night hot water was not available. It was a very big problem as our group had lot of aged people and the water was freezing cold. Many of them were coughing the next day. But the hotel Management managed to fix it the second night. One problem which i particularly faced was that the room service was bad. I had called them up and ordered a soda and a bottle of water but it was not delivered. Since the next day early morning i left early i didn't mention it to the manager before i left. Otherwise it was a quite ok experience. Overall 3/5


    BarceloManagement, General Manager at Occidental Aran Park, responded to this review
    Dear Mr. Jeffinj420 Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Aran Park.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We had had problems with our boilers during that weekend but it is already fixed. We do apologize for that experience. Referring to the room service we regret that you could not enjoy it in time obviously it is one thing that it not up to our standards. We are also happy with the note on breakfast that represents one of our flagships that we take care of carefully to guarantee the best to our guests! On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind Regards Jaime Cañellas Director | General Manager Occidental Aran Park ****

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

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