Barceló Hotel Pool  Costa Cancún
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Map and location

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo ,   México  


Points of Interest

3 mi Cancún Int’l

2 mi Pok-Ta-Pok golf course (by Robert Trent Jones Jr.)

0.6 miles Linda beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 7247 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

47% Complete

3450

Very good

28% Complete

2047

Average

12% Complete

910

Poor

6% Complete

442

Very poor

5% Complete

398

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    Round Indicators
    Happiness36591102591 11/11/2018 Family

    “This place is amazing!!”

    I have been here several times and every time is amazing. The staff I'd awsome and the entertainment crew is amazing. Sandra and pinky alas alex is amazing. Brandon, Carlos. Daniel, pedro and shayla are amazing entertainment crew. The food is amazing and the wait staff will take excellent care of you. I would give this place a five star rating.
    Round Indicators
    jose v 11/10/2018 Family

    “vacation”

    I have to tell you this resort is great. is nothing else but the best of the best. people are great and customer service is amazing. my best experience is with both chef Alberto Tuyulo and server Faustino. despite being a buffet restaurant, chef Alberto surprised both my wife and I with a delicious great home made mecican tacos. Thanks chef Alberto. you are the best. jose And joka
    Round Indicators
    Guide08534731631 11/09/2018 Friends getaway

    “Very nice staff”

    Overall very kind and helpfull staff, especially Sheyla from the animation team! Food and drinks excellent, many options for daily activities. Rooms were decent enough, nothing too fancy. A little downside was the long walk to get near downtown city.

    ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa Cancun, responded to this review
     Dear Guide08534731631: Thank you very much for your rating, it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have you back soon. Best regards, Noemi Ramirez. Assistant Manager.

    Round Indicators
    GirolamoPepe Eindhoven, The Netherlands. 11/09/2018 Friends getaway

    “Great”

    Sheyla was the best animator, she actually beat us with volleybal. The food was good. Drinks were good. Service was also good. The bring you new drinks even when your old one wasn’t even finished. Everything was clean and tidy. Rooms were clean and spacious.

    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear GirolamoPepe: Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have you back soon. Cordially, Noemi Ramirez. Assistant Manager.

    Round Indicators
    Explore31650938083 11/07/2018 Friends getaway

    “Cancun Trip 🐠🍻🏄🏽‍♂️”

    The entertainment team from Occidental Costa Cancun were always excellent. They always provided a fun atmosphere the whole trip. The hotel itself was great, good food, clean rooms, and awesome nightly shows. I want to point out a few specific members that were exceptional, Brandon, Yesenia from the buffet, and all of the bartenders. The whole team was great. Definitely recommend.

    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear Explore31650938083: Thank you for taking the time to write about your visit to Occidental Costa Cancún. Reading that we exceed your expectations fills us with pride, since our main objective is to achieve the complete satisfaction of our guests. We hope to have the honor of receiving you again very soon. Cordially, Noemi Ramirez. Assistant Manager.

    EVALUATION

    Round Indicators

    • november 11 2018
    • Family

    Happiness36591102591

    “This place is amazing!!”


    I have been here several times and every time is amazing. The staff I'd awsome and the entertainment crew is amazing. Sandra and pinky alas alex is amazing. Brandon, Carlos. Daniel, pedro and shayla are amazing entertainment crew. The food is amazing and the wait staff will take excellent care of you. I would give this place a five star rating.


    EVALUATION

    Round Indicators

    • november 10 2018
    • Family

    jose v

    “vacation”


    I have to tell you this resort is great. is nothing else but the best of the best. people are great and customer service is amazing. my best experience is with both chef Alberto Tuyulo and server Faustino. despite being a buffet restaurant, chef Alberto surprised both my wife and I with a delicious great home made mecican tacos. Thanks chef Alberto. you are the best. jose And joka


    EVALUATION

    Round Indicators

    • november 9 2018
    • Friends getaway

    Guide08534731631

    “Very nice staff”


    Overall very kind and helpfull staff, especially Sheyla from the animation team! Food and drinks excellent, many options for daily activities. Rooms were decent enough, nothing too fancy. A little downside was the long walk to get near downtown city.


    ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa Cancun, responded to this review
     Dear Guide08534731631: Thank you very much for your rating, it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have you back soon. Best regards, Noemi Ramirez. Assistant Manager.

    EVALUATION

    Round Indicators

    • november 9 2018
    • Eindhoven, The Netherlands
    • Friends getaway

    GirolamoPepe

    “Great”


    Sheyla was the best animator, she actually beat us with volleybal. The food was good. Drinks were good. Service was also good. The bring you new drinks even when your old one wasn’t even finished. Everything was clean and tidy. Rooms were clean and spacious.


    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear GirolamoPepe: Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have you back soon. Cordially, Noemi Ramirez. Assistant Manager.

    EVALUATION

    Round Indicators

    • november 7 2018
    • Friends getaway

    Explore31650938083

    “Cancun Trip 🐠🍻🏄🏽‍♂️”


    The entertainment team from Occidental Costa Cancun were always excellent. They always provided a fun atmosphere the whole trip. The hotel itself was great, good food, clean rooms, and awesome nightly shows. I want to point out a few specific members that were exceptional, Brandon, Yesenia from the buffet, and all of the bartenders. The whole team was great. Definitely recommend.


    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear Explore31650938083: Thank you for taking the time to write about your visit to Occidental Costa Cancún. Reading that we exceed your expectations fills us with pride, since our main objective is to achieve the complete satisfaction of our guests. We hope to have the honor of receiving you again very soon. Cordially, Noemi Ramirez. Assistant Manager.

    Gastronomía del hotel Barceló Costa Cancún

    A hotel right on the edge of Cancun beach offering the guest spacious Mediterranean-style rooms.

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