Barceló Hotel Pool  Costa Cancún
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Map and location

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo ,   México  


Points of Interest

3 mi Cancún Int’l

2 mi Pok-Ta-Pok golf course (by Robert Trent Jones Jr.)

0.6 miles Linda beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 7921 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

49% Complete

3899

Very good

27% Complete

2187

Average

12% Complete

955

Poor

5% Complete

471

Very poor

5% Complete

409

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    Round Indicators
    schultze2015 Minneapolis, Minnesota. 03/22/2019 Couples

    “Very Enjoyable Experience”

    The staff is incredible. From maid service to fine dining service,-everyone does an exceptional job! Our room was a little small,but had an extra large balcony. We used it alot. It had every thing we needed. The bed and pillows were very comfortable-I slept well. No having to get used to the bed. Plenty of chairs available for the beach and pool. Entertainment was fun. Smaller resort, which was perfect for me. I didnt have to walk long distances to get to anything. Nice variety of food. Toasted Almond drink was the best. Very enjoyable vacation!
    Round Indicators
    Odyssey44081798072 03/20/2019 Couples

    “Amazing!”

    Went for spring break with my boyfriend and 4 friends. It was so much fun! The bus was very close by which was convenient. There was a beach 17 minutes walking or 5 minute drive which wasn’t close. All service from every employee was excellent and it was a pleasure staying there!

    ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa Cancun, responded to this review
     Dear Odyssey44081798072: Thank you very much for your comments, it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have her back soon. Best regards, Noemí Ramírez. Assistant manager.

    Round Indicators
    Coastal08285566273 03/20/2019 Family

    “Review”

    The stay was amazing! I loved everything about it! The food was amazing, the swimming pool area was clean, the rooms was a nice size. I really enjoyed myself on the resort. I’ll be back really soon!!!

    ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa Cancun, responded to this review
     Dear Coastal08285566273: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home soon. Cordially, Noemi Ramirez. Assistant Manager.

    Round Indicators
    Holly B Airdrie. 03/20/2019 Couples

    “Wonderful Experience”

    This resort was terrific. Food was decent, entertainment was great each night. Beach had nice sand. Room was clean and well maintained. The deck was very small. Staff was awesome. I would come back again.

    ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa Cancun, responded to this review
     Dear Holly B: We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the warmth that characterizes us. We hope very soon to be able to welcome you again to this little paradise in Cancun. Best regards, Noemí Ramírez. Assistant Manager.

    Round Indicators
    mastiffred Elyria, Ohio. 03/19/2019 Family

    “A good vacation place for families”

    We went as a multi-generational family of all ages. We had a group of 16! We were all located near each other on the first floor! It was nice because we all gathered at our small balcony area. Food was surprisingly really good! Mexican was excellent. The outdoor tacos were awesome. Everyone found something they liked at the buffet and they had lots of choices. Kids were bummed there was never any bacon. lol Adults suggest chips and salsa at the buffet. Reservations filled up VERY fast as restaurants were small but we also had a very large group. Staff was very accommodating and arranged for all of us to sit together. Beach and swim area is really small but it was nice when looking after the younger ones. Didn't have any issues getting lounge chairs. Bars are small but bartenders were really nice. Just a short walk along the beach to the ferry was nice. Cleaning staff was good. All staff was friendly. The shows at night were nice. Rooms were ok and clean. Shower door didn't close right (we didn't complain because it was a minor issue) and water pressure wasn't great but we seem to see that quite a bit in Mexico. This is a place where you aren't really pampered but we knew that. We planed on leaving the resort often but wanted the option of everyone grabbing food when every they wanted. You go to the bar and get your own drinks. We did see a couple of servers usually at night during shows but not often. We were fine with that. Some of the family complained about having to pay for wifi. Everyone was sad to leave.

    ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa Cancun, responded to this review
     Dear family mastiffred: It has been a great pleasure to welcome you at Occidental Costa Cancun during your recent vacation and we want to thank you for taking the time to share your incredible experiences at our resort. We hope we can have you back soon and that you can enjoy our facilities, delicious menus, swimming pools and beautiful beaches. We will be waiting for you with pleasure in the near future. Warm greetings

    EVALUATION

    Round Indicators

    • march 22 2019
    • Minneapolis, Minnesota
    • Couples

    schultze2015

    “Very Enjoyable Experience”


    The staff is incredible. From maid service to fine dining service,-everyone does an exceptional job! Our room was a little small,but had an extra large balcony. We used it alot. It had every thing we needed. The bed and pillows were very comfortable-I slept well. No having to get used to the bed. Plenty of chairs available for the beach and pool. Entertainment was fun. Smaller resort, which was perfect for me. I didnt have to walk long distances to get to anything. Nice variety of food. Toasted Almond drink was the best. Very enjoyable vacation!


    EVALUATION

    Round Indicators

    • march 20 2019
    • Couples

    Odyssey44081798072

    “Amazing!”


    Went for spring break with my boyfriend and 4 friends. It was so much fun! The bus was very close by which was convenient. There was a beach 17 minutes walking or 5 minute drive which wasn’t close. All service from every employee was excellent and it was a pleasure staying there!


    ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa Cancun, responded to this review
    Dear Odyssey44081798072: Thank you very much for your comments, it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have her back soon. Best regards, Noemí Ramírez. Assistant manager.

    EVALUATION

    Round Indicators

    • march 20 2019
    • Family

    Coastal08285566273

    “Review”


    The stay was amazing! I loved everything about it! The food was amazing, the swimming pool area was clean, the rooms was a nice size. I really enjoyed myself on the resort. I’ll be back really soon!!!


    ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa Cancun, responded to this review
    Dear Coastal08285566273: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home soon. Cordially, Noemi Ramirez. Assistant Manager.

    EVALUATION

    Round Indicators

    • march 20 2019
    • Airdrie
    • Couples

    Holly B

    “Wonderful Experience”


    This resort was terrific. Food was decent, entertainment was great each night. Beach had nice sand. Room was clean and well maintained. The deck was very small. Staff was awesome. I would come back again.


    ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa Cancun, responded to this review
    Dear Holly B: We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the warmth that characterizes us. We hope very soon to be able to welcome you again to this little paradise in Cancun. Best regards, Noemí Ramírez. Assistant Manager.

    EVALUATION

    Round Indicators

    • march 19 2019
    • Elyria, Ohio
    • Family

    mastiffred

    “A good vacation place for families”


    We went as a multi-generational family of all ages. We had a group of 16! We were all located near each other on the first floor! It was nice because we all gathered at our small balcony area. Food was surprisingly really good! Mexican was excellent. The outdoor tacos were awesome. Everyone found something they liked at the buffet and they had lots of choices. Kids were bummed there was never any bacon. lol Adults suggest chips and salsa at the buffet. Reservations filled up VERY fast as restaurants were small but we also had a very large group. Staff was very accommodating and arranged for all of us to sit together. Beach and swim area is really small but it was nice when looking after the younger ones. Didn't have any issues getting lounge chairs. Bars are small but bartenders were really nice. Just a short walk along the beach to the ferry was nice. Cleaning staff was good. All staff was friendly. The shows at night were nice. Rooms were ok and clean. Shower door didn't close right (we didn't complain because it was a minor issue) and water pressure wasn't great but we seem to see that quite a bit in Mexico. This is a place where you aren't really pampered but we knew that. We planed on leaving the resort often but wanted the option of everyone grabbing food when every they wanted. You go to the bar and get your own drinks. We did see a couple of servers usually at night during shows but not often. We were fine with that. Some of the family complained about having to pay for wifi. Everyone was sad to leave.


    ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa Cancun, responded to this review
    Dear family mastiffred: It has been a great pleasure to welcome you at Occidental Costa Cancun during your recent vacation and we want to thank you for taking the time to share your incredible experiences at our resort. We hope we can have you back soon and that you can enjoy our facilities, delicious menus, swimming pools and beautiful beaches. We will be waiting for you with pleasure in the near future. Warm greetings

    Gastronomía del hotel Barceló Costa Cancún

    A hotel right on the edge of Cancun beach offering the guest spacious Mediterranean-style rooms.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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    The same applies even if you find a better rate on Barcelo.com after placing your booking.

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