Barceló Hotel Pool  Costa Cancún
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Map and location

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo ,   México  


Points of Interest

3 mi Cancún Int’l

2 mi Pok-Ta-Pok golf course (by Robert Trent Jones Jr.)

0.6 miles Linda beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 8254 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

49% Complete

4111

Very good

27% Complete

2254

Average

11% Complete

981

Poor

5% Complete

484

Very poor

5% Complete

424

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    Round Indicators
    Deb S Albany, New York. 05/25/2019 Solo travel

    “Felt very angry at employee who lied to me about cab price”

    Going back in June. Hope to see cab prices at recepton like several other hotels do. Everything else was excellent. Their other property in Cancun is also excellent. I am diabetic and buffet had options that worked for me
    Round Indicators
    Ron S 05/24/2019 Family

    “Great facility to enjoy family time”

    Very nice and friendly staff, and at buffet restaurant Taustino Chuc our waiters was amazing he made us feel very comfortable and he always had big smile. As for facility the only thing was wired is no free WiFi. But still great place especially for the price.
    Round Indicators
    beachmomof3 Rolfe, Iowa. 05/24/2019 Family

    “Great trip”

    Another great trip! We love this resort. First time here since it not a barcelo resort. Renovations in lobby are great. Love the buffet!! Pepe is fantastic. Always smiling and makes you feel at home!! Just love the staff and resort as a whole. Excited to plan a return trip!!
    Round Indicators
    Trwalters28 05/24/2019 Friends getaway

    “Great 1st experience”

    This was my cousin and I’s first time in Mexico we stayed here for 5 days 4 nights. The property is really well kept. The rooms were clean and as expected. The option of staying all inclusive is super worth it, they have a great buffet & as well as other restaurants on the property that you must make reservations for. & the staff here were some of the best I have ever came across so friendly, helpful & polite. The bartenders/servers are amazing they truly familiarize themselves with the guest so much so upon seeing us they knew exactly what to get us. I actually remember some of my fave servers/bartenders. Miguel, Christian, Roberto, & my fave Alberto!! We will definitely visit again!!

    ASISTENTEGERENCIAL, Asistente de dirección at Occidental Costa Cancun, responded to this review
     Dear Trwalters28: We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Round Indicators
    marygraham2017 Larbert, United Kingdom. 05/23/2019 Couples

    “Upcoming holiday”

    My husband and I will be staying here from next wed 29th May for 2 wks we stayed here about 11/12 yrs ago when it was called gran costa real and we loved it then so hoping things are still as good looking forward to it

    ASISTENTEGERENCIAL, Asistente de dirección at Occidental Costa Cancun, responded to this review
     Dear marygraham2017 We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • may 25 2019
    • Albany, New York
    • Solo travel

    Deb S

    “Felt very angry at employee who lied to me about cab price”


    Going back in June. Hope to see cab prices at recepton like several other hotels do. Everything else was excellent. Their other property in Cancun is also excellent. I am diabetic and buffet had options that worked for me


    EVALUATION

    Round Indicators

    • may 24 2019
    • Family

    Ron S

    “Great facility to enjoy family time”


    Very nice and friendly staff, and at buffet restaurant Taustino Chuc our waiters was amazing he made us feel very comfortable and he always had big smile. As for facility the only thing was wired is no free WiFi. But still great place especially for the price.


    EVALUATION

    Round Indicators

    • may 24 2019
    • Rolfe, Iowa
    • Family

    beachmomof3

    “Great trip”


    Another great trip! We love this resort. First time here since it not a barcelo resort. Renovations in lobby are great. Love the buffet!! Pepe is fantastic. Always smiling and makes you feel at home!! Just love the staff and resort as a whole. Excited to plan a return trip!!


    EVALUATION

    Round Indicators

    • may 24 2019
    • Friends getaway

    Trwalters28

    “Great 1st experience”


    This was my cousin and I’s first time in Mexico we stayed here for 5 days 4 nights. The property is really well kept. The rooms were clean and as expected. The option of staying all inclusive is super worth it, they have a great buffet & as well as other restaurants on the property that you must make reservations for. & the staff here were some of the best I have ever came across so friendly, helpful & polite. The bartenders/servers are amazing they truly familiarize themselves with the guest so much so upon seeing us they knew exactly what to get us. I actually remember some of my fave servers/bartenders. Miguel, Christian, Roberto, & my fave Alberto!! We will definitely visit again!!


    ASISTENTEGERENCIAL, Asistente de dirección at Occidental Costa Cancun, responded to this review
    Dear Trwalters28: We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • may 23 2019
    • Larbert, United Kingdom
    • Couples

    marygraham2017

    “Upcoming holiday”


    My husband and I will be staying here from next wed 29th May for 2 wks we stayed here about 11/12 yrs ago when it was called gran costa real and we loved it then so hoping things are still as good looking forward to it


    ASISTENTEGERENCIAL, Asistente de dirección at Occidental Costa Cancun, responded to this review
    Dear marygraham2017 We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Gastronomía del hotel Barceló Costa Cancún

    A hotel right on the edge of Cancun beach offering the guest spacious Mediterranean-style rooms.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.