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Barceló Hotel Pool  Costa Cancún
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Map and location

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo ,   México  


Points of Interest

3 mi Cancún Int’l

2 mi Pok-Ta-Pok golf course (by Robert Trent Jones Jr.)

0.6 miles Linda beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 9046 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

4621

Very good

26% Complete

2431

Average

11% Complete

1038

Poor

5% Complete

504

Very poor

4% Complete

452

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    Round Indicators
    chelsealemercier66 12/04/2019 Friends getaway

    “Mediocre”

    To keep it short if your over the age of 50 you would enjoy this resort. If your looking for a younger group, and wanting to drink and party for an atmosphere this resort is not for you. The resort is quite small with not much to do, it’s also a ways from the strip where the larger resorts are
    Round Indicators
    Renald L Ottawa, Canada. 12/04/2019

    “Good value for money paid”

    The resort is clean, beach is nice but small and location is close to all amenities. The food and staff are the best, so courteous and eager to please, typical of all Mexican resorts. The bar tenders are very efficients and so are the servers, front desk personnel are great. Hector the life guard is the best in the business. Now on the negative side, the enterntainment crew for the beach and around the pool are the worst I have ever seen, over the last 10+ years with 3 carribean trips a year and most islands this crew requires fine tuning. During our first week, we had to get someone from the crew to bring out games to the beach and playing either bocce, horseshoe, darts or sand bag toss, games would last 3 to 4 minutes and then the crew had enough, pack their goods and left only to hide in the corner where the music was played. We did not bother them any further to play games. They would play games amongst themselves, the pool game at 1600 hrs around the pool was good but other than that, it was pretty bad. The Mexican resto (Angel and Jose) were great, good sense of humour and so friendly. All considered you get what you paid for. We would not return
    Round Indicators
    sgbansraj Mississauga, Canada. 12/04/2019

    “A comfortable stay with friendly staff and good food”

    The Occidental Costa Cancun is located in the hotel zone - a well-developed, clean, safe area in Mexico. My honeymoon was excellent, even though they didn't go out of their way to do anything special. Pros: * Located in the hotel zone, which isn't too far from the airport * Most staff members are bilingual (English/ Spanish) and are very polite and friendly * Clean * Facilities appear modern and well-maintained * Buffet restaurant * 3 a la carte restaurants which are all very close by * 24 hour snack bar * Lots of activities which can be booked in the lobby * TV in room with English and Spanish channels * Events every night * The weather was mostly sunny in November * Big bed and spacious shower Cons: * WiFi costs extra (but the signal strength and speed were adequate throughout the compound) * Only 1 relatively small pool * Small beach which was an unpleasant green and filled with seaweed during my stay (this was probably a problem with all beaches at the time) * Somewhat far, relative to the other hotels. It takes a while to get there, and there aren't many places of interest within walking distance

    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
     Dear sgbansraj We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Round Indicators
    candlqr Birmingham, Alabama. 12/03/2019 Solo travel

    “The other side of Paradise #Cancun”

    There wasn't much to be desired as this place covered all bases. I was very satisfied. The pool aerobics, nightly shows and impeccable wait staff was beyond improvement. The activities were awesome but a little more coordination between staff would be helpful when it comes to dinner reservations and bus schedules. I had an absolutely wonderful time and there is not much else to say.

    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
     Dear candlqr We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Round Indicators
    samanthabB9772QN 12/03/2019 Friends getaway

    “A Nice Quick Trip”

    We went to the resort for four days over our Thanksgiving break and overall enjoyed our stay. The staff is very friendly and the pool is great. There is lots to do nearby and the beach is small but adequate. There are two areas that did fall short of expectations: there is no complimentary WiFi and all of the bars stop serving at 11. Overall though, you get good value for your money.

    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
     Dear samanthabB9772QN We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • december 4 2019
    • Friends getaway

    chelsealemercier66

    “Mediocre”


    To keep it short if your over the age of 50 you would enjoy this resort. If your looking for a younger group, and wanting to drink and party for an atmosphere this resort is not for you. The resort is quite small with not much to do, it’s also a ways from the strip where the larger resorts are


    EVALUATION

    Round Indicators

    • december 4 2019
    • Ottawa, Canada

    Renald L

    “Good value for money paid”


    The resort is clean, beach is nice but small and location is close to all amenities. The food and staff are the best, so courteous and eager to please, typical of all Mexican resorts. The bar tenders are very efficients and so are the servers, front desk personnel are great. Hector the life guard is the best in the business. Now on the negative side, the enterntainment crew for the beach and around the pool are the worst I have ever seen, over the last 10+ years with 3 carribean trips a year and most islands this crew requires fine tuning. During our first week, we had to get someone from the crew to bring out games to the beach and playing either bocce, horseshoe, darts or sand bag toss, games would last 3 to 4 minutes and then the crew had enough, pack their goods and left only to hide in the corner where the music was played. We did not bother them any further to play games. They would play games amongst themselves, the pool game at 1600 hrs around the pool was good but other than that, it was pretty bad. The Mexican resto (Angel and Jose) were great, good sense of humour and so friendly. All considered you get what you paid for. We would not return


    EVALUATION

    Round Indicators

    • december 4 2019
    • Mississauga, Canada

    sgbansraj

    “A comfortable stay with friendly staff and good food”


    The Occidental Costa Cancun is located in the hotel zone - a well-developed, clean, safe area in Mexico. My honeymoon was excellent, even though they didn't go out of their way to do anything special. Pros: * Located in the hotel zone, which isn't too far from the airport * Most staff members are bilingual (English/ Spanish) and are very polite and friendly * Clean * Facilities appear modern and well-maintained * Buffet restaurant * 3 a la carte restaurants which are all very close by * 24 hour snack bar * Lots of activities which can be booked in the lobby * TV in room with English and Spanish channels * Events every night * The weather was mostly sunny in November * Big bed and spacious shower Cons: * WiFi costs extra (but the signal strength and speed were adequate throughout the compound) * Only 1 relatively small pool * Small beach which was an unpleasant green and filled with seaweed during my stay (this was probably a problem with all beaches at the time) * Somewhat far, relative to the other hotels. It takes a while to get there, and there aren't many places of interest within walking distance


    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
    Dear sgbansraj We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • december 3 2019
    • Birmingham, Alabama
    • Solo travel

    candlqr

    “The other side of Paradise #Cancun”


    There wasn't much to be desired as this place covered all bases. I was very satisfied. The pool aerobics, nightly shows and impeccable wait staff was beyond improvement. The activities were awesome but a little more coordination between staff would be helpful when it comes to dinner reservations and bus schedules. I had an absolutely wonderful time and there is not much else to say.


    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
    Dear candlqr We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • december 3 2019
    • Friends getaway

    samanthabB9772QN

    “A Nice Quick Trip”


    We went to the resort for four days over our Thanksgiving break and overall enjoyed our stay. The staff is very friendly and the pool is great. There is lots to do nearby and the beach is small but adequate. There are two areas that did fall short of expectations: there is no complimentary WiFi and all of the bars stop serving at 11. Overall though, you get good value for your money.


    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
    Dear samanthabB9772QN We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Gastronomía del hotel Barceló Costa Cancún

    A hotel right on the edge of Cancun beach offering the guest spacious Mediterranean-style rooms.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

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