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Barceló Hotel Reception Occidental Grand Cozumel Resort
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Map and location

Carretera Costera Sur Km 16.6   77600 San Francisco , Palancar   Cozumel  


Points of Interest

12 mi Cozumel International Airport

273 yards Beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Royal Level at Occidental Cozumel

4.5/5 Round Indicators
| 411 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

57% Complete

236

Very good

27% Complete

115

Average

6% Complete

26

Poor

3% Complete

14

Very poor

4% Complete

20

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    Round Indicators
    thomp0917 Portland, Oregon. 10/07/2019

    “Amazing Experience”

    This is an amazing resort--positioned away from the busy city center. We went to the resort and never left again, except on a boat to go scuba diving each day. The room was large and comfortable. The restaurants were excellent, and the drinks were free flowing and good. We will certainly be back.
    Round Indicators
    Jacob2357 10/06/2019 Friends getaway

    “Vacation!!!”

    Royal level best option to stay, Jailene in the check in was kind and patient. Beach is awesome, they give you 1 hour free of kayaks or snorkel. The restaurants are so good my favorite was Olivos and Carreta (must tried Rib eye). Coming back next year.
    Round Indicators
    Michael S 09/27/2019

    “Beautiful resort, lots of wildlife on grounds great staff!”

    Its a beautiful resort basically in the middle of a jungle setting with great beach access. I would recommend getting a second or third floor room as there is tons of wildlife here including raccoons, hummingbirds, turtles and coatis. Other guests mentioned hearing animals rummage through stuff outside their room. Magarita at the check in office for Royal Level was extremely helpful and helped with several issues. They do offer a travel package timeshare like tour, I got half off my rntal carplus snorkel tour plus acess to punta sur and a tequilla tour to do it. Im already a member of El Cid's program infinite privileges so it wasnt worth it for me, but it was still informative.
    Round Indicators
    SgtSweetpants Mojave, California. 09/11/2019

    “Outstanding service!”

    Third time visiting the Occidental in Cozumel, second time at the Royal Level. I can’t say enough good things about this place. Emma’s attentive personal service at the Royal level concierge desk was amazing.
    Round Indicators
    namastedani 09/09/2019

    “First trip definitely not my last!”

    This was my first trip to Cozumel and I would definitely come back and stay at the Royal Level at the Occidental. The ladies at the reception desk were so great. They were so accommodating and helpful.

    EVALUATION

    Round Indicators

    • october 7 2019
    • Portland, Oregon

    thomp0917

    “Amazing Experience”


    This is an amazing resort--positioned away from the busy city center. We went to the resort and never left again, except on a boat to go scuba diving each day. The room was large and comfortable. The restaurants were excellent, and the drinks were free flowing and good. We will certainly be back.


    EVALUATION

    Round Indicators

    • october 6 2019
    • Friends getaway

    Jacob2357

    “Vacation!!!”


    Royal level best option to stay, Jailene in the check in was kind and patient. Beach is awesome, they give you 1 hour free of kayaks or snorkel. The restaurants are so good my favorite was Olivos and Carreta (must tried Rib eye). Coming back next year.


    EVALUATION

    Round Indicators

    • september 27 2019

    Michael S

    “Beautiful resort, lots of wildlife on grounds great staff!”


    Its a beautiful resort basically in the middle of a jungle setting with great beach access. I would recommend getting a second or third floor room as there is tons of wildlife here including raccoons, hummingbirds, turtles and coatis. Other guests mentioned hearing animals rummage through stuff outside their room. Magarita at the check in office for Royal Level was extremely helpful and helped with several issues. They do offer a travel package timeshare like tour, I got half off my rntal carplus snorkel tour plus acess to punta sur and a tequilla tour to do it. Im already a member of El Cid's program infinite privileges so it wasnt worth it for me, but it was still informative.


    EVALUATION

    Round Indicators

    • september 11 2019
    • Mojave, California

    SgtSweetpants

    “Outstanding service!”


    Third time visiting the Occidental in Cozumel, second time at the Royal Level. I can’t say enough good things about this place. Emma’s attentive personal service at the Royal level concierge desk was amazing.


    EVALUATION

    Round Indicators

    • september 9 2019

    namastedani

    “First trip definitely not my last!”


    This was my first trip to Cozumel and I would definitely come back and stay at the Royal Level at the Occidental. The ladies at the reception desk were so great. They were so accommodating and helpful.


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