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Hotel Beach Views  Occidental Grand Xcaret Resort
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map

Map and location

Carretera Federal Chetumal   Puerto Juárez Km. 282 77710 Playa del Carmen , Solidaridad - Quintana Roo   México  


Points of Interest

39 mi  Cancún International Airport 

2 mi Playa del Carmen

25.5 mi Xel-Há

Just a few steps away Xcaret Park

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental at Xcaret Destination

4.0/5 Round Indicators
| 17998 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

Round Indicators

Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

48% Complete

8697

Very good

30% Complete

5416

Average

11% Complete

2139

Poor

5% Complete

973

Very poor

4% Complete

773

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    Round Indicators
    lorakeithley Kansas City, Kansas. 09/16/2019 Family

    “Cancun 2019”

    Very friendly, clean resort! I wish there was more beach area, but other than that, a nice place to stay. I liked being next door to Xcaret. I wish there were more vendors at night for shopping. Overall, a great experience and great place to stay!
    Round Indicators
    crockettelectric Leavenworth, Kansas. 09/16/2019 Business

    “great stay”

    beautiful, great staff, nice room, calm beach, great food . overall very very nice. the rooms are nice but who stays in them that long anyway. i'm here for the beach the pool and the food and margaritas!!!! staff was very friendly and helpful 4 pools with plenty to do including water sports and swim up bars. all our food experience was great. from Mexican to steak to oriental and pizza for the kids. the cove beach was great for kids, dont have to watch them as close like int he open ocean. xplor, xcaret, emations and playa all close within 5 minutes so plenty to do!!
    Round Indicators
    vero1116 Chicago, Illinois. 09/15/2019 Family

    “Great experience”

    I really recommend this hotel you will not regret it if you love nature it is wonderful to see the monkeys. The beautiful beach, food, entertainment and overall had a great experience with family. The only thing that I did not get used to is the hot and humid weather, but there is swimming pool and nice cool rooms.
    Round Indicators
    Aidette V Lansford, Pennsylvania. 09/15/2019 Couples

    “nice resort but could be improved upon”

    the room amazing, some restaurants are amazing - such as los olives, and the pescador. the bars are pretty could with variety as well. the pool is not that great with tiles breaking off, and the hot tubs/ jacuzzi being cold with rings of dirt around them. the walk ways are super dark at night, which is understandable due to all the wildlife, however very scary to walk alone at night to get to place. and the place is so big that you get loss in it, so a little more iilumnation would be great. there was times that we got bored at the facility and there was no activities really that are modern to do. like karaoke, or foam parties, dance offs. like they do in other resorts that we have been to in the past. so other then that if a few tweaks in those things the place would defenilty be 5 star.
    Round Indicators
    Janelle R Fort St. John, Canada. 09/15/2019

    “Not in our books to re-visit, but don't let that deter you”

    We traveled here in a group of 8. We picked this resort because it checked the boxes we were looking for: 1.Spacious 2.Connected to Xcaret (We didn't even end up going) 3. Inlet seemed like it may be cleaner than open beach. 4 Shuttle service throughout resort Positives included: When we arrived we were pleased with the Lobby view. Check-in was smooth & staff were welcoming. Rooms were nice & requests were honored. The layout of the resort is a journey in itself, but there are map boards to help you out. Entertainment throughout the resort was good and the shops along the water had decent pricing for the most part. There are old ruins on site, and animals to see/interact with (Monkeys,Coaties,Iguanas,Flamingos,Agouti's,Macaws) Some downfalls include: Room service - available, but you have to provide a credit card with each order. WIFI is an extra fee, Food was decent tasting, but we did have 6 of 8 ppl that suffered stomach issues & when one of the kids was sick, neither the restaurants or buffets would let us bring anything back to the room / They just kept telling us to get room service. The last 4 days, half of us upgraded to the Members section- The 1 BDR suite we upgraded to was breathtaking, as were the views from our private bar & restaurant, on a rocky ledge, overlooking the ocean - with everything included! WIFI /Room Service/ Private pool/restaurant&bar. Don't forget mini-golf! Negative here is kids are allowed in both pools, and they aren't that big = NO QUIET TIME

    EVALUATION

    Round Indicators

    • september 16 2019
    • Kansas City, Kansas
    • Family

    lorakeithley

    “Cancun 2019”


    Very friendly, clean resort! I wish there was more beach area, but other than that, a nice place to stay. I liked being next door to Xcaret. I wish there were more vendors at night for shopping. Overall, a great experience and great place to stay!


    EVALUATION

    Round Indicators

    • september 16 2019
    • Leavenworth, Kansas
    • Business

    crockettelectric

    “great stay”


    beautiful, great staff, nice room, calm beach, great food . overall very very nice. the rooms are nice but who stays in them that long anyway. i'm here for the beach the pool and the food and margaritas!!!! staff was very friendly and helpful 4 pools with plenty to do including water sports and swim up bars. all our food experience was great. from Mexican to steak to oriental and pizza for the kids. the cove beach was great for kids, dont have to watch them as close like int he open ocean. xplor, xcaret, emations and playa all close within 5 minutes so plenty to do!!


    EVALUATION

    Round Indicators

    • september 15 2019
    • Chicago, Illinois
    • Family

    vero1116

    “Great experience”


    I really recommend this hotel you will not regret it if you love nature it is wonderful to see the monkeys. The beautiful beach, food, entertainment and overall had a great experience with family. The only thing that I did not get used to is the hot and humid weather, but there is swimming pool and nice cool rooms.


    EVALUATION

    Round Indicators

    • september 15 2019
    • Lansford, Pennsylvania
    • Couples

    Aidette V

    “nice resort but could be improved upon”


    the room amazing, some restaurants are amazing - such as los olives, and the pescador. the bars are pretty could with variety as well. the pool is not that great with tiles breaking off, and the hot tubs/ jacuzzi being cold with rings of dirt around them. the walk ways are super dark at night, which is understandable due to all the wildlife, however very scary to walk alone at night to get to place. and the place is so big that you get loss in it, so a little more iilumnation would be great. there was times that we got bored at the facility and there was no activities really that are modern to do. like karaoke, or foam parties, dance offs. like they do in other resorts that we have been to in the past. so other then that if a few tweaks in those things the place would defenilty be 5 star.


    EVALUATION

    Round Indicators

    • september 15 2019
    • Fort St. John, Canada

    Janelle R

    “Not in our books to re-visit, but don't let that deter you”


    We traveled here in a group of 8. We picked this resort because it checked the boxes we were looking for: 1.Spacious 2.Connected to Xcaret (We didn't even end up going) 3. Inlet seemed like it may be cleaner than open beach. 4 Shuttle service throughout resort Positives included: When we arrived we were pleased with the Lobby view. Check-in was smooth & staff were welcoming. Rooms were nice & requests were honored. The layout of the resort is a journey in itself, but there are map boards to help you out. Entertainment throughout the resort was good and the shops along the water had decent pricing for the most part. There are old ruins on site, and animals to see/interact with (Monkeys,Coaties,Iguanas,Flamingos,Agouti's,Macaws) Some downfalls include: Room service - available, but you have to provide a credit card with each order. WIFI is an extra fee, Food was decent tasting, but we did have 6 of 8 ppl that suffered stomach issues & when one of the kids was sick, neither the restaurants or buffets would let us bring anything back to the room / They just kept telling us to get room service. The last 4 days, half of us upgraded to the Members section- The 1 BDR suite we upgraded to was breathtaking, as were the views from our private bar & restaurant, on a rocky ledge, overlooking the ocean - with everything included! WIFI /Room Service/ Private pool/restaurant&bar. Don't forget mini-golf! Negative here is kids are allowed in both pools, and they aren't that big = NO QUIET TIME


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