Interior del hotel Occidental Granada
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Map and location

Calle Alhamar 46   18004 Granada , Andalucía   España  


Places of Interest

19 km Granada Airport

2.6 km Albaicín

1.4 km The Alhambra

1 km Granada Conference and Exhibition Centre

Guest reviews.

There is no better expert than a traveller.

Occidental Granada

4.0/5 Round Indicators
| 859 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

38% Complete

329

Very good

34% Complete

294

Average

20% Complete

179

Poor

4% Complete

38

Very poor

2% Complete

19

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    Round Indicators
    vrafai803560 Tavira, Portugal. 10/17/2018 Couples

    “Regular network hotel”

    Not much to be said to be honest, just a regular hotel where you can park your car, sleep and take a shower in good conditions.Probably in a few years will need a complete makeover, it looks a bit outdated here and there.
    Round Indicators
    xivioz 10/16/2018 Business

    “Great place to stay”

    My room was comfortable and clean, and the hotel is within reasonable walking distance of a lot of sights, shops, restaurants, and nightlife. The staff were all very friendly and helpful. My luggage had been delayed at the airport, and I could not get any information from Iberia's lost luggage information line, because it was only in Spanish and I am not a great Spanish speaker. The staff member at the front desk called Iberia on my behalf and spent several minutes on the phone with them to determine what was happening with my luggage and when it was due to be delivered to the hotel. She then made sure I received it as soon as I returned to the hotel later that evening.
    Round Indicators
    Tina W Eastbourne, United Kingdom. 10/03/2018 Couples

    “Excellent value”

    Perfect location with very clean and comfortable beds. The bar and waiting staff are amazing and helped make the stay as good as it was. The room we had was on the back of the hotel which made it quiet but it was very dark, no facilities in the mini bar and breakfast was 10 Euro a head in addition to the overnight price, however the quality and quantity of the food in the buffet was good

    Occidentalg1, Gerente at Occidental Granada, responded to this review
     Dear Tina, Firstly we would like to thank you for choosing our Occidental Granada hotel for your holidays in our city and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear We are sincerly sorry to read your dissatisfaction with the view from your room, however we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website, rooms with sea views are usually rooms of a higher category than standard rooms, for a future occasion we strongly recommend you to visit our website or to contact our call center from where our agents will be able to give you all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. The management Occidental Granada

    Round Indicators
    LC N 09/09/2018 Family

    “Average Hotel in Granada”

    Stayed here one night on a Trafalgar Tour. Great place to stay if you are passing through. The hotel was clean and the front desk was very helpful. Room was very nice as well. The morning breakfast was what you would expect. All the basics.

    Occidentalg1, Gerente at Occidental Granada, responded to this review
     Dear Guest, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to our Front desk team members whom you have personally mentioned. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours sincerely, The Management Occidental Granada****

    Round Indicators
    Evrtuikjg 09/07/2018 Couples

    “Business-style hotel but good for city break too.”

    Easy to access from motorway. Large underground car park (though tight to get car in and out). Easy walk to city centre and attractions.Effective aircon in the room and large TV. Large bathroom. We didn't use the hotel's restaurant so can't comment on those.

    EVALUATION

    Round Indicators

    • october 17 2018
    • Tavira, Portugal
    • Couples

    vrafai803560

    “Regular network hotel”


    Not much to be said to be honest, just a regular hotel where you can park your car, sleep and take a shower in good conditions.Probably in a few years will need a complete makeover, it looks a bit outdated here and there.


    EVALUATION

    Round Indicators

    • october 16 2018
    • Business

    xivioz

    “Great place to stay”


    My room was comfortable and clean, and the hotel is within reasonable walking distance of a lot of sights, shops, restaurants, and nightlife. The staff were all very friendly and helpful. My luggage had been delayed at the airport, and I could not get any information from Iberia's lost luggage information line, because it was only in Spanish and I am not a great Spanish speaker. The staff member at the front desk called Iberia on my behalf and spent several minutes on the phone with them to determine what was happening with my luggage and when it was due to be delivered to the hotel. She then made sure I received it as soon as I returned to the hotel later that evening.


    EVALUATION

    Round Indicators

    • october 3 2018
    • Eastbourne, United Kingdom
    • Couples

    Tina W

    “Excellent value”


    Perfect location with very clean and comfortable beds. The bar and waiting staff are amazing and helped make the stay as good as it was. The room we had was on the back of the hotel which made it quiet but it was very dark, no facilities in the mini bar and breakfast was 10 Euro a head in addition to the overnight price, however the quality and quantity of the food in the buffet was good


    Occidentalg1, Gerente at Occidental Granada, responded to this review
    Dear Tina, Firstly we would like to thank you for choosing our Occidental Granada hotel for your holidays in our city and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear We are sincerly sorry to read your dissatisfaction with the view from your room, however we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website, rooms with sea views are usually rooms of a higher category than standard rooms, for a future occasion we strongly recommend you to visit our website or to contact our call center from where our agents will be able to give you all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. The management Occidental Granada

    EVALUATION

    Round Indicators

    • september 9 2018
    • Family

    LC N

    “Average Hotel in Granada”


    Stayed here one night on a Trafalgar Tour. Great place to stay if you are passing through. The hotel was clean and the front desk was very helpful. Room was very nice as well. The morning breakfast was what you would expect. All the basics.


    Occidentalg1, Gerente at Occidental Granada, responded to this review
    Dear Guest, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to our Front desk team members whom you have personally mentioned. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours sincerely, The Management Occidental Granada****

    EVALUATION

    Round Indicators

    • september 7 2018
    • Couples

    Evrtuikjg

    “Business-style hotel but good for city break too.”


    Easy to access from motorway. Large underground car park (though tight to get car in and out). Easy walk to city centre and attractions.Effective aircon in the room and large TV. Large bathroom. We didn't use the hotel's restaurant so can't comment on those.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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