Barceló Cala Viñas Hotel Health and Beauty Treatments
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AL Coral, 2-4   07181 Cala Viñas, Calvià , Islas Baleares   España  


Places of Interest

23 km Son Sant Joan International Airport

1 km Cala Viñas beach

14 km Bendinat Golf Course

10 m Bus to Cala Viñas

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Cala Viñas

4.0/5 Round Indicators
| 2565 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

34% Complete

885

Very good

36% Complete

942

Average

17% Complete

454

Poor

6% Complete

178

Very poor

4% Complete

107

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    Round Indicators
    pageoswol Stansted Mountfitchet, United Kingdom. 10/30/2018 Family

    “Never more”

    Not a 4 star hotel. The room was dirty, the same food every day and... also for the snack in the main bar located on the last block. For the next year we are thinking to come back to this beautiful island, but not here.
    Round Indicators
    Dont_stop_the_music Glasgow, Scotland. 10/16/2018 Family

    “Good ho”

    Good in all aspects really. Location is quiet with two small restaurants nearby across the bay. There is a shop in the hotel and a supermarket round the corner. Magalluf and Palma Nova only a mile or two away. Palma is 20 minutes away by car. Public bus stop at hotel. Our sea view room with balcony (free upgrade) was large with large double ded, plus sofa/bed settee, had effective a/c, and a sink, cooker (no plates or pans as guests are all inclusive or half board mainly) and fridge. Need to get a kettle from reception. Good passenger lifts. In October the pool did not get sun until mid-day as it is north facing. Probably get sun sooner earlier in the year. Roof terrace there to use - gets the sun earlier. PLENTY OF CHOICE AT BREAKFAST AND DINNER. THEY PUT ON DIFFERENT DINNER NIGHTS, MORROCAN, MEXICAN, MAJORCAN AND ALL WELL PREPARED AND PRESENTED. Can recommend as was a well run, friendly staffed hotel. Edward
    Round Indicators
    Jeh H 10/14/2018 Couples

    “Fab hotel great location 🤗”

    Myself and hubby and friend and hubby visited this hotel for a long weekend at the end of Sept. After reading all the negative reviews before we came made me feel a bit aprahensive. But I was pleasantly surprised when we arrived. The hotel is lovely , our room was massive not the greatest view but we spent most of our time on the beautiful beach attached to the hotel. The food in the restaurant was ok ,i managed to find something different to eat every day/night, pizza, chinese, pasta, lamb chops, beef or chicken. The bar staff at the beach bar where so accommodating and nothing was too much bother the same as the staff at the snack bar. The entertainment was a bit of a hit and miss but we made our own. The hotel is situated in its own coven and theres nothing else really round about, a taxi costs 6 euro to Magaluf, where we booked onto the no limits boat , that was fab and well worth the money. Theres 2 pools in this hotel and a spa. Theres a kids play park and kids club , we will definitely be returning next time with our kids. Lovely and clean , i wouldnt bother listening to the negative comments as sometimes you cant please everyone. I would definitely recommend. We’ll be back 🤗
    Round Indicators
    NadinaT5 10/14/2018 Family

    “Nice place where to stay!”

    Nice place where to stay. Goods place dor big families or families with children. Good food, different not always but still. Interesting animation. Our second time for staying here, probably would come one more time!
    Round Indicators
    Tony B Sawley, null, United Kingdom. 10/12/2018 Couples

    “Compare and contrast ( you thought you left that when you left school) two hotels”

    This is a tale of two hotels; same Group, Occidental, same company Barcello Both 4 star, both all inclusive, both in the Balearics both at end of September. So, lets start last year (2017) Occidental Barcello Ibiza Port de Torrent. I'll keep this brief - This is the best holiday hotel I have ever been to, the very best. The staff, well if I won the lottery I'd take the staff, all of them. From Francesca on reception, Frederiko in restaurant or Laura Guest Manager who brought my wife a birthday cake and on our last evening turned up with a load of goodies to say they have enjoyed our company and don't want us to leave. Its quite a big complex but seems cozy. The food was amazing every single day. room service, gardens pools and everything worked. No more to say except "GO THERE" if you want a lovely relaxed holiday away from the puking lager louts and women trying to up their score. It was completely out of the way. Move on one year and a new location. Occidental Barcello Cala Vinas. Majorca 2018. The Bus driver was amazing. The reception ( on one of the amazing design on different buildings and levels ( confusion), the reception had 4 staff and about 50 couples of tired people. .. finding their building, floor, bridge and lift. The room was lovely ( if you dont particularly want a bath with no plug, a cooker ( yes a cooker) no pans, cutlery etc, just a cooker. !! Hmmm They had very kindly given us the very end room so we had to walk the whole length of the substantial complex before we got to the restaurant. Like steak? not here . so hard I think I chipped a tooth. The service ( for self service) was clean and efficient being offered wine ( bottled of course) that was reasonable, but I thought the food was definitely not 4 star. Lots of staff, working hard but a 15 queue for bacon at Breakfast ? not good. Warm milk for cereal? WHAT IS THE WORLD COMING TO?? For 4 star all inclusive I'd expect a snack bar to have ice cream, beer, fruit drinks, fruit, colas, pastries, burgers etc This enticed us with burgers, maybe sausage, and not much else. Typical of this hotel its like a worn out maid who just wants to go home and soak her feet. Entertainment? 3 prancing idiots coming round shouting at the people who just wanted to lie in the sun in this quietand isolated hotel. It IS isolated and very peaceful and the staff work hard and try their best. Take this hotel out of commission for a thorough clean and updating and a rethink about how people have to drag their cases up 2 flights of steps to get to reception . If you were younger enough to do this you'd probably be down the coast with the dubious delights of Magaluff.

    Calaviñas H, Guest Relations Manager at Occidental Cala Vinas, responded to this review
     Dear client, Firstly, we lament hearing that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We are very sorry to read that the room we assigned you for your stay did not meet your expectations. However, we want to take the opportunity to clarify that all the rooms of our hotel are provided with a bathroom with a plug. Nevertheless, we apologize again for the inconveniences this may have caused during your stay and also about the kitchen without crockery, we will take your comment into account for our future clients. It is with great concern that we read your words about our buffet and snack bar, and we apologize for not being able to fulfil your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve, we assure you our team will continue working hard to provide a better service. Nevertheless, we would like to inform you that our waiters have warm milk every morning in our restaurant, we are sorry to hear that you did not know about this service. Furthermore, we understand your preference for more quiet accommodation. However, it is our goal to provide all our guests with a memorable holiday with the option of evening entertainment and we try our best to combine lively attractions for the action seekers with a well-organized distribution in our hotel's facilities to ensure that our guests preferring to relax are able to do so. Once again, we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Best regards, Alicia Carramiañana Guest Experience Manager

    EVALUATION

    Round Indicators

    • october 30 2018
    • Stansted Mountfitchet, United Kingdom
    • Family

    pageoswol

    “Never more”


    Not a 4 star hotel. The room was dirty, the same food every day and... also for the snack in the main bar located on the last block. For the next year we are thinking to come back to this beautiful island, but not here.


    EVALUATION

    Round Indicators

    • october 16 2018
    • Glasgow, Scotland
    • Family

    Dont_stop_the_music

    “Good ho”


    Good in all aspects really. Location is quiet with two small restaurants nearby across the bay. There is a shop in the hotel and a supermarket round the corner. Magalluf and Palma Nova only a mile or two away. Palma is 20 minutes away by car. Public bus stop at hotel. Our sea view room with balcony (free upgrade) was large with large double ded, plus sofa/bed settee, had effective a/c, and a sink, cooker (no plates or pans as guests are all inclusive or half board mainly) and fridge. Need to get a kettle from reception. Good passenger lifts. In October the pool did not get sun until mid-day as it is north facing. Probably get sun sooner earlier in the year. Roof terrace there to use - gets the sun earlier. PLENTY OF CHOICE AT BREAKFAST AND DINNER. THEY PUT ON DIFFERENT DINNER NIGHTS, MORROCAN, MEXICAN, MAJORCAN AND ALL WELL PREPARED AND PRESENTED. Can recommend as was a well run, friendly staffed hotel. Edward


    EVALUATION

    Round Indicators

    • october 14 2018
    • Couples

    Jeh H

    “Fab hotel great location 🤗”


    Myself and hubby and friend and hubby visited this hotel for a long weekend at the end of Sept. After reading all the negative reviews before we came made me feel a bit aprahensive. But I was pleasantly surprised when we arrived. The hotel is lovely , our room was massive not the greatest view but we spent most of our time on the beautiful beach attached to the hotel. The food in the restaurant was ok ,i managed to find something different to eat every day/night, pizza, chinese, pasta, lamb chops, beef or chicken. The bar staff at the beach bar where so accommodating and nothing was too much bother the same as the staff at the snack bar. The entertainment was a bit of a hit and miss but we made our own. The hotel is situated in its own coven and theres nothing else really round about, a taxi costs 6 euro to Magaluf, where we booked onto the no limits boat , that was fab and well worth the money. Theres 2 pools in this hotel and a spa. Theres a kids play park and kids club , we will definitely be returning next time with our kids. Lovely and clean , i wouldnt bother listening to the negative comments as sometimes you cant please everyone. I would definitely recommend. We’ll be back 🤗


    EVALUATION

    Round Indicators

    • october 14 2018
    • Family

    NadinaT5

    “Nice place where to stay!”


    Nice place where to stay. Goods place dor big families or families with children. Good food, different not always but still. Interesting animation. Our second time for staying here, probably would come one more time!


    EVALUATION

    Round Indicators

    • october 12 2018
    • Sawley, null, United Kingdom
    • Couples

    Tony B

    “Compare and contrast ( you thought you left that when you left school) two hotels”


    This is a tale of two hotels; same Group, Occidental, same company Barcello Both 4 star, both all inclusive, both in the Balearics both at end of September. So, lets start last year (2017) Occidental Barcello Ibiza Port de Torrent. I'll keep this brief - This is the best holiday hotel I have ever been to, the very best. The staff, well if I won the lottery I'd take the staff, all of them. From Francesca on reception, Frederiko in restaurant or Laura Guest Manager who brought my wife a birthday cake and on our last evening turned up with a load of goodies to say they have enjoyed our company and don't want us to leave. Its quite a big complex but seems cozy. The food was amazing every single day. room service, gardens pools and everything worked. No more to say except "GO THERE" if you want a lovely relaxed holiday away from the puking lager louts and women trying to up their score. It was completely out of the way. Move on one year and a new location. Occidental Barcello Cala Vinas. Majorca 2018. The Bus driver was amazing. The reception ( on one of the amazing design on different buildings and levels ( confusion), the reception had 4 staff and about 50 couples of tired people. .. finding their building, floor, bridge and lift. The room was lovely ( if you dont particularly want a bath with no plug, a cooker ( yes a cooker) no pans, cutlery etc, just a cooker. !! Hmmm They had very kindly given us the very end room so we had to walk the whole length of the substantial complex before we got to the restaurant. Like steak? not here . so hard I think I chipped a tooth. The service ( for self service) was clean and efficient being offered wine ( bottled of course) that was reasonable, but I thought the food was definitely not 4 star. Lots of staff, working hard but a 15 queue for bacon at Breakfast ? not good. Warm milk for cereal? WHAT IS THE WORLD COMING TO?? For 4 star all inclusive I'd expect a snack bar to have ice cream, beer, fruit drinks, fruit, colas, pastries, burgers etc This enticed us with burgers, maybe sausage, and not much else. Typical of this hotel its like a worn out maid who just wants to go home and soak her feet. Entertainment? 3 prancing idiots coming round shouting at the people who just wanted to lie in the sun in this quietand isolated hotel. It IS isolated and very peaceful and the staff work hard and try their best. Take this hotel out of commission for a thorough clean and updating and a rethink about how people have to drag their cases up 2 flights of steps to get to reception . If you were younger enough to do this you'd probably be down the coast with the dubious delights of Magaluff.


    Calaviñas H, Guest Relations Manager at Occidental Cala Vinas, responded to this review
    Dear client, Firstly, we lament hearing that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We are very sorry to read that the room we assigned you for your stay did not meet your expectations. However, we want to take the opportunity to clarify that all the rooms of our hotel are provided with a bathroom with a plug. Nevertheless, we apologize again for the inconveniences this may have caused during your stay and also about the kitchen without crockery, we will take your comment into account for our future clients. It is with great concern that we read your words about our buffet and snack bar, and we apologize for not being able to fulfil your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve, we assure you our team will continue working hard to provide a better service. Nevertheless, we would like to inform you that our waiters have warm milk every morning in our restaurant, we are sorry to hear that you did not know about this service. Furthermore, we understand your preference for more quiet accommodation. However, it is our goal to provide all our guests with a memorable holiday with the option of evening entertainment and we try our best to combine lively attractions for the action seekers with a well-organized distribution in our hotel's facilities to ensure that our guests preferring to relax are able to do so. Once again, we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Best regards, Alicia Carramiañana Guest Experience Manager

    Barceló Cala Viñas Hotel Beach Views

    Perfect family hotel with direct access to the idyllic Cala Viñas cove

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