Barceló Pueblo Menorca Hotel Pool
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Mestral, s/n   07710 Punta Prima , San Luis   Islas Baleares  


Places of Interest

12 km Mahon International Airport

25 km Son Parc Golf Course

300 m Punta Prima beach

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Occidental Menorca

4.0/5 Round Indicators
| 3437 Reviews

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Service


Comments

Excellent

41% Complete

1433

Very good

37% Complete

1293

Average

14% Complete

501

Poor

4% Complete

138

Very poor

2% Complete

73

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    Round Indicators
    BoardingPass789430 05/17/2019 Couples

    “Our favourite hotel”

    We love staying here. A friendly greeting on arrival. A leisurely breakfast on the sun drenched terrace, an after dinner drink at the pool bar with everything perfect in between. Entertainment if you want it. What more could we ask for.
    Round Indicators
    Sunshine68072882204 Aberdeen, United Kingdom. 05/17/2019 Couples

    “Myra and James D”

    Hotel was good. Staff were professional and friendly. Restaurant food quality and service was very good but, if from the U.K., don’t expect much from the desserts. Location excellent. Main issue was that the rooms were small and poorly sound proofed - not great in a family hotel. I’d also love a warm plate now and again - but that is a very British thing!
    Round Indicators
    sasnLondon London. 05/17/2019 Friends getaway

    “Great hotel”

    Stayed with 3 girlfiends for a short break early May. Hotel was lovely, short trip from the airport (20 Euro's approx taxi). Really clean, smart and modern, lovely location, 2 mins walk from the beach with a small number of bars/restaurants and shops. Weren't quite in the start of the season so enough people to be busy but not packed and mainly adults. Lovely top area pools with smart loungers and a nice pool bar. The area more geared towards children wasn't really open, although we did see some kids/parents in those pools; but the kids area looked great overall - fun pools, games rooms, shops, playground etc - I'd love to go back with my children as it would be perfect for a family holiday too. Hotel entertainment looked ok, not your loud, banging music type, but more activities based - darts, bingo, yoga etc. Nice caostal waks either way along the beach down from the hotel and also a dotto train. Food was absolutely adequate for an all inclusive, and sometimes excellent., loads of choice. The staff overall at the hotel couldn't have been better or more friendly and I'd love to return.

    Guestexperience M, Guest Relations Manager at Occidental Menorca, responded to this review
     Thank you for the great feedback of your recent holiday experience at our Occidental Menorca; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Guest Experience Manager Occidental Menorca****

    Round Indicators
    ebattersea London, United Kingdom. 05/14/2019 Family

    “Lovely Stay”

    We have just returned from a lovely 7 night stay at the Occidental in Punta Prima. We are a couple in our 30s with a 3 year old daughter, who stayed half board. The weather was better than expected. 20 degrees and warm enough to sit round the pool most days. The evenings were chilly so be sure to take a jumper if you visit in early May! We had a couple of cloudy, cooler days but we took the opportunity to hire a car and visit the beautiful local tourist spots (Mahon Port, Cales Fonts & many beautiful non-touristy coves). If you hire a car beware, it is 5 Euro per day to park in the hotel car park. The hotel itself was great – very clean and modern. We loved our room (family room, ground floor, block 5). Excellent customer service, great choice of food, enjoyable evening entertainment, 3 inviting pools and a short walk to the beach. A 4 star hotel for sure. Food 8/10 Service 9/10 at all times Cleanliness/hygiene 9/10 Room 9/10 Facilities 9/10 (main hotel & pool) Two disappointments we feel important to mention – the children’s splash pool in the children’s play area was far too cold – too cold to play or swim in, which was such a shame as it was the reason we chose the hotel! There were also no sun loungers or umbrellas available there. The second, was the mini disco. A hotel aimed at families needs to have a disco longer that 30 minutes (I can’t believe I’m saying this) but 4 songs with a meet and greet with the hotel mascot is not long enough. Advice for English families looking to book Occidental: • The guests were mostly French – although perfectly pleasant and good fun, this did affect our visit as we weren’t able to socialise and meet many other guests due to the language barrier. My daughter struggled to play in the day at the kids club with the French children, which was a shame for her. • The guests were mostly couples in their 50’s not families (our experience beginning of May, this may alter in peak season). • There is no town centre to walk to and look around in the evening – no nightlife (a tiny row of supermarkets, a pharmacy and restaurants opposite the beach). • Spa was 19 Euro for 90 mins in the hydro pool or 60 Euro plus for a treatment (we didn’t try it but it looked good). • Recommendations: 1) Request a pool facing room (not road facing) for a great view and if you are a light sleeper, one further away from the entertainment at night. 2) Visit the beach Binibeca nou – a five min drive away. You can get the mini train from outside the hotel there and back (you have to pay when you board). https://www.tripadvisor.co.uk/Attraction_Review-g656875-d3849126-Reviews-Playa_de_Binibeca_Nou-Sant_Lluis_Menorca_Balearic_Islands.html 3) Eat at C’an Santi in punta prima (just opposite the beach). Great food – huge portions. https://www.tripadvisor.co.uk/Restaurant_Review-g659968-d3261979-Reviews-Ca_n_Santi-Punta_Prima_Menorca_Balearic_Islands.html 4) Go and have a drink on the terrace watch the sunset from the bar ‘Bambu’ in Binibeca Vell (a ten minute drive see trip advisor link). https://www.tripadvisor.co.uk/Restaurant_Review-g656875-d16725739-Reviews-Bambu_Menorca-Sant_Lluis_Menorca_Balearic_Islands.html

    Guestexperience M, Guest Relations Manager at Occidental Menorca, responded to this review
     Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Menorca hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Children are always very welcome among us and are kept entertained by our professional Mini Club staff who organizes a wide array of activities for our little guests to take full advantage of their stay, with enriching games and fun sport activities designed to expand kids’ horizons and create new friendships in a multicultural environment. We are sorry to hear that apparently you were not properly informed about the minimum age for children to be able to enjoy the Barcy Club activities and would like to take the opportunity to point out that a full description of our hotel's services is available on our website, as you can see children can participate as from 4 years old although younger ones can use our facilities with the presence of their parents. I hope that your daughter can enjoy the activities on a future occasion. Regarding our pools, we deeply regret your disappointment for the temperature, as they are not heated. Occidental is focused on ensuring a peaceful and comfortable atmosphere for guests. We are happy to provide assistance during your stay by putting ourselves in your shoes and doing everything in our power to improve your experience. We thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Menorca With our best regards Guest Experience Manager Occidental Menorca****

    Round Indicators
    ausrinepeseckaite London, United Kingdom. 05/07/2019 Friends getaway

    “Beautiful and hotel”

    Stayed at this hotel in the beginning of May. Beautiful place with loads to offer. Friendly and smily staff , great entertainment team. The shows were absolutely amazing- funny, well organised and professional. The hotel itself is suited for families and older people, so if you’re looking for dancing and drinking till morning, this place is not for you. Food was good, loads of different options and variety. It was only beginning of the season, so it was quiet and some areas were shut. We have booked a spa day which was lovely. Beautiful and relaxing atmosphere for a great price. Beach, shops and restaurants down the road just 3-4 mins walk. There’s bus that can take all the way down to Mahon for €1.70 pp one way. Beautiful city with more shops, restaurants and clubs ! The stay overall was great except for the last night when the whole karaoke night was in French. As majority of the guests were French the entertainment team spent all evening speaking in French and not communicating with other guests. We had stayed at Occidental Lanzarote Playa few months ago and it was stunning as well, Barcelo chain has loads to offer and I can’t wait to book more holidays with them.

    Hotel B, Director de Relaciones Públicas at Occidental Menorca, responded to this review
     Dear Ausrine, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. We regret reading of your disappointment with the Karaoke night. We will continue doing our best to bring performances which are of good taste and variety and on an international basis so as to guarantee quality entertainment for all our guests. We will transmit it to our team. We are also glad to know that you enjoyed our relaxing and beautiful Spa and would like to thank you for pointing out the good value for money of our installations as we always strive to ensure the best pricing for our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind reguards Guest Experience Manager Occidental Menorca****

    EVALUATION

    Round Indicators

    • may 17 2019
    • Couples

    BoardingPass789430

    “Our favourite hotel”


    We love staying here. A friendly greeting on arrival. A leisurely breakfast on the sun drenched terrace, an after dinner drink at the pool bar with everything perfect in between. Entertainment if you want it. What more could we ask for.


    EVALUATION

    Round Indicators

    • may 17 2019
    • Aberdeen, United Kingdom
    • Couples

    Sunshine68072882204

    “Myra and James D”


    Hotel was good. Staff were professional and friendly. Restaurant food quality and service was very good but, if from the U.K., don’t expect much from the desserts. Location excellent. Main issue was that the rooms were small and poorly sound proofed - not great in a family hotel. I’d also love a warm plate now and again - but that is a very British thing!


    EVALUATION

    Round Indicators

    • may 17 2019
    • London
    • Friends getaway

    sasnLondon

    “Great hotel”


    Stayed with 3 girlfiends for a short break early May. Hotel was lovely, short trip from the airport (20 Euro's approx taxi). Really clean, smart and modern, lovely location, 2 mins walk from the beach with a small number of bars/restaurants and shops. Weren't quite in the start of the season so enough people to be busy but not packed and mainly adults. Lovely top area pools with smart loungers and a nice pool bar. The area more geared towards children wasn't really open, although we did see some kids/parents in those pools; but the kids area looked great overall - fun pools, games rooms, shops, playground etc - I'd love to go back with my children as it would be perfect for a family holiday too. Hotel entertainment looked ok, not your loud, banging music type, but more activities based - darts, bingo, yoga etc. Nice caostal waks either way along the beach down from the hotel and also a dotto train. Food was absolutely adequate for an all inclusive, and sometimes excellent., loads of choice. The staff overall at the hotel couldn't have been better or more friendly and I'd love to return.


    Guestexperience M, Guest Relations Manager at Occidental Menorca, responded to this review
    Thank you for the great feedback of your recent holiday experience at our Occidental Menorca; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Guest Experience Manager Occidental Menorca****

    EVALUATION

    Round Indicators

    • may 14 2019
    • London, United Kingdom
    • Family

    ebattersea

    “Lovely Stay”


    We have just returned from a lovely 7 night stay at the Occidental in Punta Prima. We are a couple in our 30s with a 3 year old daughter, who stayed half board. The weather was better than expected. 20 degrees and warm enough to sit round the pool most days. The evenings were chilly so be sure to take a jumper if you visit in early May! We had a couple of cloudy, cooler days but we took the opportunity to hire a car and visit the beautiful local tourist spots (Mahon Port, Cales Fonts & many beautiful non-touristy coves). If you hire a car beware, it is 5 Euro per day to park in the hotel car park. The hotel itself was great – very clean and modern. We loved our room (family room, ground floor, block 5). Excellent customer service, great choice of food, enjoyable evening entertainment, 3 inviting pools and a short walk to the beach. A 4 star hotel for sure. Food 8/10 Service 9/10 at all times Cleanliness/hygiene 9/10 Room 9/10 Facilities 9/10 (main hotel & pool) Two disappointments we feel important to mention – the children’s splash pool in the children’s play area was far too cold – too cold to play or swim in, which was such a shame as it was the reason we chose the hotel! There were also no sun loungers or umbrellas available there. The second, was the mini disco. A hotel aimed at families needs to have a disco longer that 30 minutes (I can’t believe I’m saying this) but 4 songs with a meet and greet with the hotel mascot is not long enough. Advice for English families looking to book Occidental: • The guests were mostly French – although perfectly pleasant and good fun, this did affect our visit as we weren’t able to socialise and meet many other guests due to the language barrier. My daughter struggled to play in the day at the kids club with the French children, which was a shame for her. • The guests were mostly couples in their 50’s not families (our experience beginning of May, this may alter in peak season). • There is no town centre to walk to and look around in the evening – no nightlife (a tiny row of supermarkets, a pharmacy and restaurants opposite the beach). • Spa was 19 Euro for 90 mins in the hydro pool or 60 Euro plus for a treatment (we didn’t try it but it looked good). • Recommendations: 1) Request a pool facing room (not road facing) for a great view and if you are a light sleeper, one further away from the entertainment at night. 2) Visit the beach Binibeca nou – a five min drive away. You can get the mini train from outside the hotel there and back (you have to pay when you board). https://www.tripadvisor.co.uk/Attraction_Review-g656875-d3849126-Reviews-Playa_de_Binibeca_Nou-Sant_Lluis_Menorca_Balearic_Islands.html 3) Eat at C’an Santi in punta prima (just opposite the beach). Great food – huge portions. https://www.tripadvisor.co.uk/Restaurant_Review-g659968-d3261979-Reviews-Ca_n_Santi-Punta_Prima_Menorca_Balearic_Islands.html 4) Go and have a drink on the terrace watch the sunset from the bar ‘Bambu’ in Binibeca Vell (a ten minute drive see trip advisor link). https://www.tripadvisor.co.uk/Restaurant_Review-g656875-d16725739-Reviews-Bambu_Menorca-Sant_Lluis_Menorca_Balearic_Islands.html


    Guestexperience M, Guest Relations Manager at Occidental Menorca, responded to this review
    Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Menorca hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Children are always very welcome among us and are kept entertained by our professional Mini Club staff who organizes a wide array of activities for our little guests to take full advantage of their stay, with enriching games and fun sport activities designed to expand kids’ horizons and create new friendships in a multicultural environment. We are sorry to hear that apparently you were not properly informed about the minimum age for children to be able to enjoy the Barcy Club activities and would like to take the opportunity to point out that a full description of our hotel's services is available on our website, as you can see children can participate as from 4 years old although younger ones can use our facilities with the presence of their parents. I hope that your daughter can enjoy the activities on a future occasion. Regarding our pools, we deeply regret your disappointment for the temperature, as they are not heated. Occidental is focused on ensuring a peaceful and comfortable atmosphere for guests. We are happy to provide assistance during your stay by putting ourselves in your shoes and doing everything in our power to improve your experience. We thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Menorca With our best regards Guest Experience Manager Occidental Menorca****

    EVALUATION

    Round Indicators

    • may 7 2019
    • London, United Kingdom
    • Friends getaway

    ausrinepeseckaite

    “Beautiful and hotel”


    Stayed at this hotel in the beginning of May. Beautiful place with loads to offer. Friendly and smily staff , great entertainment team. The shows were absolutely amazing- funny, well organised and professional. The hotel itself is suited for families and older people, so if you’re looking for dancing and drinking till morning, this place is not for you. Food was good, loads of different options and variety. It was only beginning of the season, so it was quiet and some areas were shut. We have booked a spa day which was lovely. Beautiful and relaxing atmosphere for a great price. Beach, shops and restaurants down the road just 3-4 mins walk. There’s bus that can take all the way down to Mahon for €1.70 pp one way. Beautiful city with more shops, restaurants and clubs ! The stay overall was great except for the last night when the whole karaoke night was in French. As majority of the guests were French the entertainment team spent all evening speaking in French and not communicating with other guests. We had stayed at Occidental Lanzarote Playa few months ago and it was stunning as well, Barcelo chain has loads to offer and I can’t wait to book more holidays with them.


    Hotel B, Director de Relaciones Públicas at Occidental Menorca, responded to this review
    Dear Ausrine, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. We regret reading of your disappointment with the Karaoke night. We will continue doing our best to bring performances which are of good taste and variety and on an international basis so as to guarantee quality entertainment for all our guests. We will transmit it to our team. We are also glad to know that you enjoyed our relaxing and beautiful Spa and would like to thank you for pointing out the good value for money of our installations as we always strive to ensure the best pricing for our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind reguards Guest Experience Manager Occidental Menorca****

    Barceló Pueblo Menorca Hotel Children´s Facilities

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