Barceló Jandía Club Premium  Hotel Pool
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Sancho Panza, s/n. Urbanización Playa del Jable   35625 Jandía, Pájara (Fuerteventura) , Islas Canarias   España  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

1 km Jandía Golf

400 m Jandía beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

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Occidental Jandía Royal Level - Adults only

4.5/5 Round Indicators
| 1461 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

60% Complete

879

Very good

25% Complete

373

Average

9% Complete

135

Poor

3% Complete

48

Very poor

1% Complete

26

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    Round Indicators
    oliviatame 09/12/2018 Couples

    “Lovely holiday destination!! :)”

    The hotel was very clean, and tidy. The staff were very friendly and multi lingual. Everyone said hello to you in the morning and evening. Pool facilities are very good with good entertainment also. Relaxing environment despite families around. We had a fabulous rep called Brian Jones from Thomas Cook he was brilliant, so friendly and goes above and beyond!! He’s very down to earth and helpful. He sorted anything out we needed. I would recommend booking through Thomas Cook because Brian made our holiday great. Thank you Brian!! :)
    Round Indicators
    MartinA3489 Tenerife, Spain. 09/10/2018 Solo travel

    “Exellent service with a smile”

    I am only half way through my stay but am so impressed with thsi hotel, especialy with the friendliness of the staff I decided to write the review now. The food is very nicely presented and I am not usually a great fn of buffet food but the choices are good and varied. The royal level is great with a nice relaxed feeling about it. Top marks for the staff here, congratulations on excellent customer service with a smile.
    Round Indicators
    Mikazza Bellshill, United Kingdom. 09/02/2018 Couples

    “Some bits not as good as the first time, but will come again!”

    Firstly I want to mention a few people who need a special thank you - Marianna and MariaLuisa. Thank you so much for everything you did for us, you made our holiday amazing again! The new spa - is a must, but the scented showers that I was most looking forward to were broken. Otherwise, what a lovely experience, lovely area. Go here, then bar crawl (with a vodka slushie) on your way back to Royal Level :). Room - perfect, toiletries, water, cleaning all perfect! Thanks go to the maids. Food - Al a cartes - just same as last year, maybe a bit bitter. All the staff lovely Royal buffet for breakfast / lunch / etc was nice to see familiar faces and services seems to be better here (food and plates piping hot). Food was lush. Jandia Buffet - we went a couple of nights, food is just as good as the Royal level! Bars - we stayed on the Royal Terrace most days which we were really disappointed that (1) the hours were cut from last year and often the staff were late / closed early and (2) No Guiness at all this year, no Drambuie. Last year we asked for Drambuie and Narea who looked after the bar arranged for one to be delivered the next day. Lovely addition of some sandwishes and snacks - I really hope that stays and that the hours get extended again. Still bar service and staff (special mention to Ronaldo) with special cocktails and treats was just lovely! Some of the lounger / bed mats could do with a clean / replacing as they looked dirty (just from suntan lotion etc, we saw them getting cleaned) and some guests may be deterred, it certainly takes away from the overall "look". Also the jacuzzi was still broken and when I say "still" it was the same bits that were broken the year before. If it has been fixed, the hotel need to change jacuzzi supplier :). Lobby Bar - staff here were also fab - grabbed a few too many bloody mary's here! In the evening we mostly used the Green Bar and with it being busy, it was quite slow to get drinks, but the guys worked tirelessly and most people (including us) were ordering freshly prepared cocktails (all made individually)!!! Biggest dissapointment was no entertainment in the Green Bar at all! We got a few bands / duets outside last year including Duo Traveller who were amazing...but no-one this year :( Also missing is any entertainment from the Terrace / Lobby. Nic Waysman seems to have gone and we enjoyed his piano playing a lot. There was entertainment down at the Jandia pools which included a vocalist / celloist and they were great! Had me boogying :) They also did a foam day with the biggest inflatable slide that looked loads of fun! We are already booked to come back to this hotel as the value for money is great and the staff are amazing. I hope that the hotel will go back to the old opening hours (I think 10.30am - 6pm plus one later night with Nik Waysman) and also bring in Guinness on the Terrace and bring back some of the entertainment for next June :).
    Round Indicators
    bethanylauder2018 Leicester, United Kingdom. 08/17/2018 Couples

    “Our review”

    It is in a great location, only a little walk to the beach. The food had great variety and tasted lovely! We loved the outside seating, and the staff were nice. The hotel rooms were clean and beds were extremely comfy.
    Round Indicators
    GemmaPeirson Edinburgh, United Kingdom. 08/12/2018 Couples

    “Fantastic relaxing holiday”

    I stayed at the Occidental Royal Level in July 2018 and had the most relaxing holiday ever. I was there as a couple with my partner and we just like to relax by the pool and not do very much when we are on holiday. There was never a struggle to get a sun lounger which is something I’ve always experienced in past holidays. The restaurant was great. Food was different most days and was a very high standard. And the bar service was fab. Table service and they even remembered what you were drinking even when it was busy. I’d recommend this hotel to anyone.

    EVALUATION

    Round Indicators

    • september 12 2018
    • Couples

    oliviatame

    “Lovely holiday destination!! :)”


    The hotel was very clean, and tidy. The staff were very friendly and multi lingual. Everyone said hello to you in the morning and evening. Pool facilities are very good with good entertainment also. Relaxing environment despite families around. We had a fabulous rep called Brian Jones from Thomas Cook he was brilliant, so friendly and goes above and beyond!! He’s very down to earth and helpful. He sorted anything out we needed. I would recommend booking through Thomas Cook because Brian made our holiday great. Thank you Brian!! :)


    EVALUATION

    Round Indicators

    • september 10 2018
    • Tenerife, Spain
    • Solo travel

    MartinA3489

    “Exellent service with a smile”


    I am only half way through my stay but am so impressed with thsi hotel, especialy with the friendliness of the staff I decided to write the review now. The food is very nicely presented and I am not usually a great fn of buffet food but the choices are good and varied. The royal level is great with a nice relaxed feeling about it. Top marks for the staff here, congratulations on excellent customer service with a smile.


    EVALUATION

    Round Indicators

    • september 2 2018
    • Bellshill, United Kingdom
    • Couples

    Mikazza

    “Some bits not as good as the first time, but will come again!”


    Firstly I want to mention a few people who need a special thank you - Marianna and MariaLuisa. Thank you so much for everything you did for us, you made our holiday amazing again! The new spa - is a must, but the scented showers that I was most looking forward to were broken. Otherwise, what a lovely experience, lovely area. Go here, then bar crawl (with a vodka slushie) on your way back to Royal Level :). Room - perfect, toiletries, water, cleaning all perfect! Thanks go to the maids. Food - Al a cartes - just same as last year, maybe a bit bitter. All the staff lovely Royal buffet for breakfast / lunch / etc was nice to see familiar faces and services seems to be better here (food and plates piping hot). Food was lush. Jandia Buffet - we went a couple of nights, food is just as good as the Royal level! Bars - we stayed on the Royal Terrace most days which we were really disappointed that (1) the hours were cut from last year and often the staff were late / closed early and (2) No Guiness at all this year, no Drambuie. Last year we asked for Drambuie and Narea who looked after the bar arranged for one to be delivered the next day. Lovely addition of some sandwishes and snacks - I really hope that stays and that the hours get extended again. Still bar service and staff (special mention to Ronaldo) with special cocktails and treats was just lovely! Some of the lounger / bed mats could do with a clean / replacing as they looked dirty (just from suntan lotion etc, we saw them getting cleaned) and some guests may be deterred, it certainly takes away from the overall "look". Also the jacuzzi was still broken and when I say "still" it was the same bits that were broken the year before. If it has been fixed, the hotel need to change jacuzzi supplier :). Lobby Bar - staff here were also fab - grabbed a few too many bloody mary's here! In the evening we mostly used the Green Bar and with it being busy, it was quite slow to get drinks, but the guys worked tirelessly and most people (including us) were ordering freshly prepared cocktails (all made individually)!!! Biggest dissapointment was no entertainment in the Green Bar at all! We got a few bands / duets outside last year including Duo Traveller who were amazing...but no-one this year :( Also missing is any entertainment from the Terrace / Lobby. Nic Waysman seems to have gone and we enjoyed his piano playing a lot. There was entertainment down at the Jandia pools which included a vocalist / celloist and they were great! Had me boogying :) They also did a foam day with the biggest inflatable slide that looked loads of fun! We are already booked to come back to this hotel as the value for money is great and the staff are amazing. I hope that the hotel will go back to the old opening hours (I think 10.30am - 6pm plus one later night with Nik Waysman) and also bring in Guinness on the Terrace and bring back some of the entertainment for next June :).


    EVALUATION

    Round Indicators

    • august 17 2018
    • Leicester, United Kingdom
    • Couples

    bethanylauder2018

    “Our review”


    It is in a great location, only a little walk to the beach. The food had great variety and tasted lovely! We loved the outside seating, and the staff were nice. The hotel rooms were clean and beds were extremely comfy.


    EVALUATION

    Round Indicators

    • august 12 2018
    • Edinburgh, United Kingdom
    • Couples

    GemmaPeirson

    “Fantastic relaxing holiday”


    I stayed at the Occidental Royal Level in July 2018 and had the most relaxing holiday ever. I was there as a couple with my partner and we just like to relax by the pool and not do very much when we are on holiday. There was never a struggle to get a sun lounger which is something I’ve always experienced in past holidays. The restaurant was great. Food was different most days and was a very high standard. And the bar service was fab. Table service and they even remembered what you were drinking even when it was busy. I’d recommend this hotel to anyone.


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