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Fabulosa zona de piscina del hotel Sharja Grand Hotel
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map

Map and location

Al Meena Street, Al Khalidiah Area   Sharjah Emiratos Árabes Unidos,    


Places of Interest

16 km Sharjah International Airport

5 km Sharjah Aquarium,

5 km Port Khalid

5 km Al Qasba-Sahara Centre

Guest reviews.

There is no better expert than a traveller.

Occidental Sharjah Grand

4.5/5 Round Indicators
| 947 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

55% Complete

527

Very good

29% Complete

279

Average

10% Complete

96

Poor

2% Complete

28

Very poor

1% Complete

18

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    Round Indicators
    OlegZ202002 02/13/2020 Business

    “Comfort stay for Business and leasure”

    Comfort stay for Business and leasure. Staff is very polite. Ideal place for Russian speaking tourists, as all test duplicated in Russian as well. Hotel offers several tours and transportation services. It has a small shop where you can buy swimming suits if you forgot to take one with you.

    occidentalsharjah, Guest Relations Manager at Occidental Sharjah Grand, responded to this review
     Dear guest, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Team of Occidental Sharjah Grand

    Round Indicators
    lyubov_dm Moscow, Russia. 02/13/2020 Family

    “Perfect place”

    I stayed at this hotel with two children and my mother. We had a great week! The territory of the hotel is small, but there is everything you need for a cool holiday! The service is excellent, the staff is very attentive. The hotel is clean. We didn’t go anywhere, but spent all the time at the hotel, and it was wonderful! The main restaurant had a children's buffet. We pleased with the delicious smoothies. Thank you so much Adel for pizzas, cheesecakes with tea and coconuts on the beach! I'd like to return to this hotel again!

    occidentalsharjah, Guest Relations Manager at Occidental Sharjah Grand, responded to this review
     Dear guest, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We also greatly appreciate your comments on the quality and variety of our drinks and food, because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Team of Occidental Sharjah Grand

    Round Indicators
    Tatiana P St. Petersburg, Russia. 02/08/2020

    “Wonderful Resort and Staff!”

    Wonderful Resort: beachfront location - view from the room - attention to details - great staff - romantic atmosphere! We have the warmest memories about our stay here! Many thanks to every member of hotel team!

    occidentalsharjah, Guest Relations Manager at Occidental Sharjah Grand, responded to this review
     Dear guest, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also happy to read you found our hotel to be at a convenient location during your visit to Sharjah. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Team of Occidental Sharjah Grand

    Round Indicators
    Tour41522057786 01/29/2020

    “Lovely little gem by the sea”

    My friend and I stayed for 4 nights at Occidental as a little birthday treat for both of us. We arrived early hours of the morning and was worried we couldn't check in. However, staff were available at reception to check us in and take us to our room. We were shown how to use all facilities and how to ring reception and room service. Our safety bolt didn't work and someone was there to fix it for us there and then, which I thought was impressive. The bed was huge! Lots of space, could easily fit 4! Room was clean and fresh. Bathroom was nice and tidy, my only issue was that some of the tiles could use some updating, but they were clean... I felt them! Our room was serviced promptly every morning. Items in the mini bar was included in our rate, which was replenished everyday... I would have preferred to be given 2 of the snacks instead of 1 each time though, given there was 2 of us in the room. The restaurant staff were friendly and helpful, food w freshly prepared and there was variety of food... Something for everyone. I throughly enjoyed dining here every night. The pool looked clean and well maintained and the beach clean with plenty seating for everyone. There is also a free bus service that takes you to the Dubai mall twice daily. We had a great time and would definitely recommend

    occidentalsharjah, Guest Relations Manager at Occidental Sharjah Grand, responded to this review
     Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. All your points regarding the bathroom and mini-bar are well noted and we will do our best to improve in this aspects. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best regards, Guest Experience Team of Occidental Sharjah Grand

    Round Indicators
    SueHS East Sussex, United Kingdom. 01/23/2020 Couples

    “Not so Grand - yet...”

    But it will be once the Barceló team has weaved it’s magic. Very helpful and friendly staff. Very clean. Fabulous beach and swimming pool area. Sadly still beset with the guest audience of the previous hotel owners - mainly Russian families with children on an inclusive package. Hence the food choices and quality of the hot buffet left much to be desired. However, this is apparently to change to the better very soon. A room overlooking the beach is a must. We were on the third floor, simply perfect. BE AWARE - this is a dry hotel, as the Emirate of Sharjah has very strict laws about alcohol and it’s consumption. We preordered some wine from Dubai Duty Free and picked it up on arrival in Dubai. However, the only way to consume it is in your room and even that might not be legal without a personal alcohol license. Have, as yet, not found out how to obtain one for Sharjah, as those from other Emirates are not valid here. Despite all we loved our stay and will be back to see how the planned changes will make it a most fabulous place to have a winter break!

    occidentalsharjah, Guest Relations Manager at Occidental Sharjah Grand, responded to this review
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength. Moreover we are glad you enjoyed the beauty of our pool and beach areas as well as the comfort of our sunbeds. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivalled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best regards, Guest Experience Team of Occidental Sharjah Grand

    EVALUATION

    Round Indicators

    • february 13 2020
    • Business

    OlegZ202002

    “Comfort stay for Business and leasure”


    Comfort stay for Business and leasure. Staff is very polite. Ideal place for Russian speaking tourists, as all test duplicated in Russian as well. Hotel offers several tours and transportation services. It has a small shop where you can buy swimming suits if you forgot to take one with you.


    occidentalsharjah, Guest Relations Manager at Occidental Sharjah Grand, responded to this review
    Dear guest, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Team of Occidental Sharjah Grand

    EVALUATION

    Round Indicators

    • february 13 2020
    • Moscow, Russia
    • Family

    lyubov_dm

    “Perfect place”


    I stayed at this hotel with two children and my mother. We had a great week! The territory of the hotel is small, but there is everything you need for a cool holiday! The service is excellent, the staff is very attentive. The hotel is clean. We didn’t go anywhere, but spent all the time at the hotel, and it was wonderful! The main restaurant had a children's buffet. We pleased with the delicious smoothies. Thank you so much Adel for pizzas, cheesecakes with tea and coconuts on the beach! I'd like to return to this hotel again!


    occidentalsharjah, Guest Relations Manager at Occidental Sharjah Grand, responded to this review
    Dear guest, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We also greatly appreciate your comments on the quality and variety of our drinks and food, because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Team of Occidental Sharjah Grand

    EVALUATION

    Round Indicators

    • february 8 2020
    • St. Petersburg, Russia

    Tatiana P

    “Wonderful Resort and Staff!”


    Wonderful Resort: beachfront location - view from the room - attention to details - great staff - romantic atmosphere! We have the warmest memories about our stay here! Many thanks to every member of hotel team!


    occidentalsharjah, Guest Relations Manager at Occidental Sharjah Grand, responded to this review
    Dear guest, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also happy to read you found our hotel to be at a convenient location during your visit to Sharjah. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Team of Occidental Sharjah Grand

    EVALUATION

    Round Indicators

    • january 29 2020

    Tour41522057786

    “Lovely little gem by the sea”


    My friend and I stayed for 4 nights at Occidental as a little birthday treat for both of us. We arrived early hours of the morning and was worried we couldn't check in. However, staff were available at reception to check us in and take us to our room. We were shown how to use all facilities and how to ring reception and room service. Our safety bolt didn't work and someone was there to fix it for us there and then, which I thought was impressive. The bed was huge! Lots of space, could easily fit 4! Room was clean and fresh. Bathroom was nice and tidy, my only issue was that some of the tiles could use some updating, but they were clean... I felt them! Our room was serviced promptly every morning. Items in the mini bar was included in our rate, which was replenished everyday... I would have preferred to be given 2 of the snacks instead of 1 each time though, given there was 2 of us in the room. The restaurant staff were friendly and helpful, food w freshly prepared and there was variety of food... Something for everyone. I throughly enjoyed dining here every night. The pool looked clean and well maintained and the beach clean with plenty seating for everyone. There is also a free bus service that takes you to the Dubai mall twice daily. We had a great time and would definitely recommend


    occidentalsharjah, Guest Relations Manager at Occidental Sharjah Grand, responded to this review
    Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. All your points regarding the bathroom and mini-bar are well noted and we will do our best to improve in this aspects. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best regards, Guest Experience Team of Occidental Sharjah Grand

    EVALUATION

    Round Indicators

    • january 23 2020
    • East Sussex, United Kingdom
    • Couples

    SueHS

    “Not so Grand - yet...”


    But it will be once the Barceló team has weaved it’s magic. Very helpful and friendly staff. Very clean. Fabulous beach and swimming pool area. Sadly still beset with the guest audience of the previous hotel owners - mainly Russian families with children on an inclusive package. Hence the food choices and quality of the hot buffet left much to be desired. However, this is apparently to change to the better very soon. A room overlooking the beach is a must. We were on the third floor, simply perfect. BE AWARE - this is a dry hotel, as the Emirate of Sharjah has very strict laws about alcohol and it’s consumption. We preordered some wine from Dubai Duty Free and picked it up on arrival in Dubai. However, the only way to consume it is in your room and even that might not be legal without a personal alcohol license. Have, as yet, not found out how to obtain one for Sharjah, as those from other Emirates are not valid here. Despite all we loved our stay and will be back to see how the planned changes will make it a most fabulous place to have a winter break!


    occidentalsharjah, Guest Relations Manager at Occidental Sharjah Grand, responded to this review
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength. Moreover we are glad you enjoyed the beauty of our pool and beach areas as well as the comfort of our sunbeds. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivalled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best regards, Guest Experience Team of Occidental Sharjah Grand

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