Reduction of forums in common areas and leisure areas (subject to recommendations from the health authority at each moment). The decorative elements not necessary (mainly stationery) have been removed in the rooms. Equipment for staff from the hotel, washing of bed linen and bathroom at temperatures higher than 60ºc.

For breakfast, we have replaced part of the buffet with table service to avoid excessive handling. Depending on the occupancy level of the hotel, dining shifts may occasionally be implemented, you will be informed at the front desk. The Café Bar & Macusamba Lounge will provide service as usual. It will be necessary to maintain distance between guests and tables will be rearranged to be 5 feet apart in each area.

You must wear a face mask when entering the restaurants. Please bring your own mask.

Health experts have indicated that the safest method is frequent disinfection with hand sanitizer, which is mandatory whenever food from our buffet is going to be served or come into contact with any frequent contact surface. 

At Barceló Hotel Group we are highly committed to sustainability, so we prefer not to generate plastic waste if it is not strictly necessary.

However, you may continue wearing gloves voluntarily if you wish.

Health authorities will determine how face masks are to be used at any given time. At present, the use of face masks is mandatory outdoors and in any enclosed space, whenever it is not possible to maintain a social distance of at least 4.9 feet. You must bring your own face masks.

There will be no time restrictions or swimming pool use shifts. As in previous years, the swimming pools will be open from 10:00 am to 7: 00 pm.  A space of at least 5 feet shall be maintained between groups of hammocks. To ensure their proper use, reservations are not permitted.

The City Hall of Santa Cruz de Tenerife has adopted a series of preventive measures for the use and enjoyment of the capital municipality's five main beaches.

On the beach, all available beach area may be used except for the area used by kiosks and hammocks. We ask that you always respect the recommended space of about 6.5 feet of social distance between people or groups of citizens. 

The Las Teresitas beach will be divided into four sections in order to be able to make attendance estimates and ensure that social distancing can be maintained. Within section 1, specifically between beach access numbers 0 and 2, a grid, flexible in its dimensions, will be created for people over 65 years of age. The use of this exclusive area for these users will not be mandatory, but it is recommended as this is the age group most at risk from the current pandemic. The sections that will be marked out in the dry sand will encompass approximately 437 linear yards of coastline. In the strip closest to the sea, taking into account the changing tide conditions, there will be a free transit area between sections for walking and access to the swimming area.

The beach occupancy control hours will be from 9:00 am to 8:00 pm. 

Information panels will be placed at each beach access to indicate the occupancy level of each section using the terms low, moderate, high and full occupancy. There is the possibility of closing a section or the entire beach if it is considered that situations arise that make it impossible to comply with sanitary regulations, and it may even be possible to redirect the public to other sections with lower occupancy. Signs will also be placed on the sand strip of each section with the conditions of use.