Barceló Hotel Beach Formentor
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Formentor, a Royal Hideaway Hotel

Playa de Formentor, 3   07470 Port de Pollença, Mallorca , Islas Baleares   España  


Places of Interest

70 km Son Sant Joan Airport

18 km Pollença Museum

10 km Cap de Formentor

16 km Pollença Golf Course

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Formentor, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 855 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

58% Complete

504

Very good

22% Complete

193

Average

9% Complete

84

Poor

5% Complete

48

Very poor

3% Complete

26

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    Round Indicators
    Lsing2018 London, United Kingdom. 07/16/2018 Family

    “Beautiful”

    Beautiful surroundings and close to beach with crystal clear waters. Everything you would expect from 5 star hotel - wonderful rooms and luxurious living, good breakfast and buffets. The staff were super helpful and children loved the swimming pool! Very clean and chic.
    Round Indicators
    Messymagoo East Anglia, United Kingdom. 07/16/2018 Family

    “Wonderful”

    Another amazing trip to Formentor. Such an amazing place, wonderful staff, marvellous food. It clearly is a very special place. You have looked after our family holidays for years. Thank you for this years memories. Until next time ....
    Round Indicators
    Gary c London, United Kingdom. 07/14/2018 Family

    “Stunning Location”

    As the title states the location of this hotel is truly magnificent !! The access directly to the beach is a mere short stroll through gardens which are manicured in every detail, the grounds in their entirity are wonderful. Amazing can only describe the views from any part of the hotel which will blow you away no matter where you have been in the world, you could quite easily be in the Caribbean, this hotel really does benefit from a perfect unique position. The overall hotel and public areas are great, its not your Dubai bling but a lovely blend of traditional regal splendour mixed with a Spanish feel. As a negative the rooms are without doubt somewhat tiered and not anywhere near 5 star quality, the bathrooms equally need some attention even in our suite. Breakfast is very good with plenty of choice to satisfy, the two beach restaurants (one Italian, nice enough for lunch) are equally good and directly on the beach which was so lovely, although very popular/busy with guest from outside the hotel, even out of school holidays. If you try one dish you must have the seafood Paella in "Platja Mar" it is without doubt outstanding !!! and I've had lots. A major quib I heard throughout our stay and which I agree is the beds on the beach, it is impossible to stay in the direct heat without a parasol, however this luxury with two beds will cost you 40/60 Euros per day, with a family of 4 this does add up. I appreciate this is a very popular area/beach but the hotel should really offer a bigger discount for hotel guest as we are already paying a premium to stay. The pool is superb with the al a carte restaurant "El Pi" looking directly over it in shaded gardens. This restaurant is open for lunch and dinner with a very good menu, hence we had dinner a few times here. We tried the buffet dinner on our first night, and as another reviewer said this is quite poor in my opinion, the hotel really need to look at this area of dinning. Pollen old town is 20 min taxi ride, well worth the trip. Would I stay again, very very probably.

    CalidadFormentor, General Manager at Formentor, a Royal Hideaway Hotel, responded to this review
     Dear Gary, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Hotel Formentor was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Kind Regards, Enrique Castellanos Jaque General Manager Formentor, a Royal Hideaway

    Round Indicators
    govivace London, United Kingdom. 07/11/2018 Couples

    “A place where time stops still”

    What a fabulous holiday we had at Formentor. We missed a day, we were both so relaxed we thought it was Thursday when it was Friday already. If you want a relaxed, stressfree, beautiful hotel with stunning pools and a perfect ocean, then treat yourself to this wonderful old school hotel. It has buckets of charm, wonderful staff and possibly the best massage with Naramone, in the best open air massage room I have ever had. Thank you Formentor, we will be back xxx

    CalidadFormentor, General Manager at Formentor, a Royal Hideaway Hotel, responded to this review
     It is a pleasure to be able to read a comment as beautiful as yours; we are delighted to know that we were able to meet your expectations. We would like to thank you for dedicating those kind words about the hotel and the staff of Formentor and we hope to welcome you again very soon. Kind regards, Enrique Castellanos Jaque Managing Director Formentor, a Royal Hideaway hotel

    Round Indicators
    Jacqueline B 07/02/2018 Family

    “Hotel Formentor has lost that loving feeling.”

    Having been to the hotel for the past 4 years, our trip this year was a major disappointment. The hotel is now living on it's reputation and due to corporate greed,now concentrates on weddings more than it's guests. For families, you need to know the truth. We travelled with our 2 grandchildren in a junior suite whereby we had to make use of a pull out armchair as their bed. The shower was non existent, hot and cold water and very outdated. Hardly enough power in the shower to wash your face let alone wash your hair. The main restaurant in the evening has a kids corner with 2 choices every night..chips or nuggets and that's it!! Nothing else is an option. For adults the choice is also very basic. It is difficult to put together a decent meal, so you end up making do with nibbles to try and fill your plate.Breakfast is OK, but for a 5 star hotel, it should be much much better. Standing and watching the chef try and cook an omelette was embarrassing, and soft boiled eggs are hard boiled. The staff now seem to not care. We tried to say hello to some, but they were just not interested so we only said hello to the cleaners after this as they were always happy to say good morning. Down to the pool, their are limited parasols for the guests so you must get down to the pool very early or you will cook in the heat. We asked on our 2nd day if there were any more and were told they would be here by mid week but they never arrived. But by the Saturday when there was a wedding they amazingly arrived. To conclude, the hotel may have fantastic grounds which are very pretty and well maintained, but for the money you pay, the hotel is now 3 star at best and left us with a feeling that we should have stayed somewhere else. So our love affair with the Formentor is over and will not be returning. We told this to the receptionist when we left and were met with a look of contempt. So be aware before you go that all good thing's do come to an end!!

    CalidadFormentor, General Manager at Formentor, a Royal Hideaway Hotel, responded to this review
     Dear Jacqueline, We want to apologize for not having been able to satisfy you and for any inconvenience, you may have experienced on your last visit to the hotel. We are very disappointed to read such a review but we greatly appreciate that you took the time to let us know. Kind regards, Enrique Castellano Jaque Director/General Manager Formentor, A Royal Hideaway Hotel

    EVALUATION

    Round Indicators

    • july 16 2018
    • London, United Kingdom
    • Family

    Lsing2018

    “Beautiful”


    Beautiful surroundings and close to beach with crystal clear waters. Everything you would expect from 5 star hotel - wonderful rooms and luxurious living, good breakfast and buffets. The staff were super helpful and children loved the swimming pool! Very clean and chic.


    EVALUATION

    Round Indicators

    • july 16 2018
    • East Anglia, United Kingdom
    • Family

    Messymagoo

    “Wonderful”


    Another amazing trip to Formentor. Such an amazing place, wonderful staff, marvellous food. It clearly is a very special place. You have looked after our family holidays for years. Thank you for this years memories. Until next time ....


    EVALUATION

    Round Indicators

    • july 14 2018
    • London, United Kingdom
    • Family

    Gary c

    “Stunning Location”


    As the title states the location of this hotel is truly magnificent !! The access directly to the beach is a mere short stroll through gardens which are manicured in every detail, the grounds in their entirity are wonderful. Amazing can only describe the views from any part of the hotel which will blow you away no matter where you have been in the world, you could quite easily be in the Caribbean, this hotel really does benefit from a perfect unique position. The overall hotel and public areas are great, its not your Dubai bling but a lovely blend of traditional regal splendour mixed with a Spanish feel. As a negative the rooms are without doubt somewhat tiered and not anywhere near 5 star quality, the bathrooms equally need some attention even in our suite. Breakfast is very good with plenty of choice to satisfy, the two beach restaurants (one Italian, nice enough for lunch) are equally good and directly on the beach which was so lovely, although very popular/busy with guest from outside the hotel, even out of school holidays. If you try one dish you must have the seafood Paella in "Platja Mar" it is without doubt outstanding !!! and I've had lots. A major quib I heard throughout our stay and which I agree is the beds on the beach, it is impossible to stay in the direct heat without a parasol, however this luxury with two beds will cost you 40/60 Euros per day, with a family of 4 this does add up. I appreciate this is a very popular area/beach but the hotel should really offer a bigger discount for hotel guest as we are already paying a premium to stay. The pool is superb with the al a carte restaurant "El Pi" looking directly over it in shaded gardens. This restaurant is open for lunch and dinner with a very good menu, hence we had dinner a few times here. We tried the buffet dinner on our first night, and as another reviewer said this is quite poor in my opinion, the hotel really need to look at this area of dinning. Pollen old town is 20 min taxi ride, well worth the trip. Would I stay again, very very probably.


    CalidadFormentor, General Manager at Formentor, a Royal Hideaway Hotel, responded to this review
    Dear Gary, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Hotel Formentor was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Kind Regards, Enrique Castellanos Jaque General Manager Formentor, a Royal Hideaway

    EVALUATION

    Round Indicators

    • july 11 2018
    • London, United Kingdom
    • Couples

    govivace

    “A place where time stops still”


    What a fabulous holiday we had at Formentor. We missed a day, we were both so relaxed we thought it was Thursday when it was Friday already. If you want a relaxed, stressfree, beautiful hotel with stunning pools and a perfect ocean, then treat yourself to this wonderful old school hotel. It has buckets of charm, wonderful staff and possibly the best massage with Naramone, in the best open air massage room I have ever had. Thank you Formentor, we will be back xxx


    CalidadFormentor, General Manager at Formentor, a Royal Hideaway Hotel, responded to this review
    It is a pleasure to be able to read a comment as beautiful as yours; we are delighted to know that we were able to meet your expectations. We would like to thank you for dedicating those kind words about the hotel and the staff of Formentor and we hope to welcome you again very soon. Kind regards, Enrique Castellanos Jaque Managing Director Formentor, a Royal Hideaway hotel

    EVALUATION

    Round Indicators

    • july 2 2018
    • Family

    Jacqueline B

    “Hotel Formentor has lost that loving feeling.”


    Having been to the hotel for the past 4 years, our trip this year was a major disappointment. The hotel is now living on it's reputation and due to corporate greed,now concentrates on weddings more than it's guests. For families, you need to know the truth. We travelled with our 2 grandchildren in a junior suite whereby we had to make use of a pull out armchair as their bed. The shower was non existent, hot and cold water and very outdated. Hardly enough power in the shower to wash your face let alone wash your hair. The main restaurant in the evening has a kids corner with 2 choices every night..chips or nuggets and that's it!! Nothing else is an option. For adults the choice is also very basic. It is difficult to put together a decent meal, so you end up making do with nibbles to try and fill your plate.Breakfast is OK, but for a 5 star hotel, it should be much much better. Standing and watching the chef try and cook an omelette was embarrassing, and soft boiled eggs are hard boiled. The staff now seem to not care. We tried to say hello to some, but they were just not interested so we only said hello to the cleaners after this as they were always happy to say good morning. Down to the pool, their are limited parasols for the guests so you must get down to the pool very early or you will cook in the heat. We asked on our 2nd day if there were any more and were told they would be here by mid week but they never arrived. But by the Saturday when there was a wedding they amazingly arrived. To conclude, the hotel may have fantastic grounds which are very pretty and well maintained, but for the money you pay, the hotel is now 3 star at best and left us with a feeling that we should have stayed somewhere else. So our love affair with the Formentor is over and will not be returning. We told this to the receptionist when we left and were met with a look of contempt. So be aware before you go that all good thing's do come to an end!!


    CalidadFormentor, General Manager at Formentor, a Royal Hideaway Hotel, responded to this review
    Dear Jacqueline, We want to apologize for not having been able to satisfy you and for any inconvenience, you may have experienced on your last visit to the hotel. We are very disappointed to read such a review but we greatly appreciate that you took the time to let us know. Kind regards, Enrique Castellano Jaque Director/General Manager Formentor, A Royal Hideaway Hotel

    Barceló Hotel Beach Formentor

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