Instalaciones del hotel Dukes Dubai, a Royal Hideaway Hotel
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Map and location

Palm Jumeirah   PO Box 120015 Dubai , United Arab Emirates    


Places of Interest

41.8 km Al Maktoum International Airport (DWC)

1.7 km Palm Jumeirah

8.8 km Mall of the Emirates

Guest reviews.

There is no better expert than a traveller.

Dukes The Palm, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1547 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

62% Complete

960

Very good

19% Complete

308

Average

9% Complete

152

Poor

4% Complete

68

Very poor

3% Complete

59

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    Round Indicators
    Brett G Bury St. Edmunds, United Kingdom. 05/17/2019 Family

    “Amazing hotel!”

    Just arrived back from 4 nights at Dukes hotel and can honestly say our trip was amazing. The pool was incredible looking over towards the marina skyline, the food was lovely although a little bit pricey. The main plus however for us were the staff, they were all so helpful and friendly and couldn't do anymore to make your stay relaxed and hassle free. When next in Dubai will definitely be coming back to Dukes.

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Brett, Thank you for taking the time in writing us a review and sharing your experience with us. Reading your comment brings a delight to all of us here knowing that you had an amazing experience with us. Thank you for highlighting the items that have made your stay special and especially, the service you have received from the Team. We will ensure to share your kind words towards our team, for we know, it will be a great motivator for them to keep on giving their best effort to each and every guest. Once again, thank you and we hope to see you again in the nearest future! Kind regards, General Manager

    Round Indicators
    Navigate64200207741 Croydon, United Kingdom. 05/17/2019 Couples

    “Amazing Stay”

    Just returned from a week at Dukes and it did not disappoint! The service was everything and more. The rooms were clean and the pool and beach was perfect for chilled holiday. Only downside is how pricey the food and drinks were, but everywhere is like this in Dubai. Overall loved it and would definitely return to Dukes.

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Guest, Thank you for taking the time in writing us a review! It is a great delight to know that we matched your holiday expectations. Thank you for sharing the highlights of your stay, we are happy to know that you liked the service from our Team, the room we have accommodated you with and our facilities. We hope to welcome you again in the nearest future! Kind regards, General Manager

    Round Indicators
    Elena H 05/15/2019 Couples

    “Welcoming & Relaxing!”

    The Dukes is everything we needed, and more! I stayed with my partner and it couldn’t have been a more relaxing place, it was a perfect trip! It was so nice to have the wide variety of food in the Buffett as well as being able to visit the other restaurants within the hotel as it meant we didn’t need to search other places to eat out.. The staff, (including the security) all took the time to make us feel welcome and always had a smile on their face! It was lovely to have a choice between the beach and the pool as well as the indoor pool, all of which were clean. The cost of the hotel was reasonably priced and whilst there, our extras were all affordable (unlike what I had been warned about!) We will definitely be returning to stay here again and will be recommending it to our family & friends. Thank you to all at Dukes!

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Elena, Thank you for taking the time in writing us a review and sharing your relaxing experience during your stay with us. It is heartwarming to read your comment and to know that you are recommending us to the readers of TripAdvisor, your family and friends. We are very happy to know that you have enjoyed your stay overall and that we have matched your holiday expectations. It is also our pleasure that you have received a warm hospitality from our Team. Thank you as well for highlighting the elements that have made your stay extra special. We are sincerely happy to know you have enjoyed your stay with us and that you would be coming back, which we hope in the nearest future so we can once again welcome you and make you feel at home! Kind regards, General Manager

    Round Indicators
    SimeonB41 05/15/2019 Couples

    “Samuel PT session”

    Had an amazing gym session with samuel at dukes hotel highly recommend using the gym and having him help you He can guide you through your session , give advice and also provide a program for you and this was also at no additional cost

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Simeon, Thank you for taking the time in writing us a review and giving us a perfect rating! We are glad to hear that you like our facilities, especially our gym. Thank you for your kind words towards Samuel, we will make sure to pass them on and congratulate him for looking after your well-being during your visit in our hotel. Once again, thank you and we hope to welcome you again soon. Kind regards, General Manager

    Round Indicators
    Cruiser30148464103 Dubai, United Arab Emirates. 05/14/2019 Business

    “Pleasant Experience”

    Good and attentive service of the staff, good location and amenities. Worth the price. Pleasant vacation as well for business travel recommendable. Location gives good to have pleasant evening walks, nice few of the Palm Jumeirah.

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Guest, Thank you for taking the time in sharing your experience at DUKES The Palm, a Royal Hideaway Hotel. We are thrilled to read that you had a pleasant experience during your stay with us. We are also glad to know that you have received a warm and friendly hospitality from our Team. Thank you for highlighting the elements that have made your stay pleasant, we will ensure to pass on your kind words to our Team. Once again, thank you for the review and recommendation; we hope to welcome you again in the nearest future. Kind regards, General Manager

    EVALUATION

    Round Indicators

    • may 17 2019
    • Bury St. Edmunds, United Kingdom
    • Family

    Brett G

    “Amazing hotel!”


    Just arrived back from 4 nights at Dukes hotel and can honestly say our trip was amazing. The pool was incredible looking over towards the marina skyline, the food was lovely although a little bit pricey. The main plus however for us were the staff, they were all so helpful and friendly and couldn't do anymore to make your stay relaxed and hassle free. When next in Dubai will definitely be coming back to Dukes.


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Brett, Thank you for taking the time in writing us a review and sharing your experience with us. Reading your comment brings a delight to all of us here knowing that you had an amazing experience with us. Thank you for highlighting the items that have made your stay special and especially, the service you have received from the Team. We will ensure to share your kind words towards our team, for we know, it will be a great motivator for them to keep on giving their best effort to each and every guest. Once again, thank you and we hope to see you again in the nearest future! Kind regards, General Manager

    EVALUATION

    Round Indicators

    • may 17 2019
    • Croydon, United Kingdom
    • Couples

    Navigate64200207741

    “Amazing Stay”


    Just returned from a week at Dukes and it did not disappoint! The service was everything and more. The rooms were clean and the pool and beach was perfect for chilled holiday. Only downside is how pricey the food and drinks were, but everywhere is like this in Dubai. Overall loved it and would definitely return to Dukes.


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Guest, Thank you for taking the time in writing us a review! It is a great delight to know that we matched your holiday expectations. Thank you for sharing the highlights of your stay, we are happy to know that you liked the service from our Team, the room we have accommodated you with and our facilities. We hope to welcome you again in the nearest future! Kind regards, General Manager

    EVALUATION

    Round Indicators

    • may 15 2019
    • Couples

    Elena H

    “Welcoming & Relaxing!”


    The Dukes is everything we needed, and more! I stayed with my partner and it couldn’t have been a more relaxing place, it was a perfect trip! It was so nice to have the wide variety of food in the Buffett as well as being able to visit the other restaurants within the hotel as it meant we didn’t need to search other places to eat out.. The staff, (including the security) all took the time to make us feel welcome and always had a smile on their face! It was lovely to have a choice between the beach and the pool as well as the indoor pool, all of which were clean. The cost of the hotel was reasonably priced and whilst there, our extras were all affordable (unlike what I had been warned about!) We will definitely be returning to stay here again and will be recommending it to our family & friends. Thank you to all at Dukes!


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Elena, Thank you for taking the time in writing us a review and sharing your relaxing experience during your stay with us. It is heartwarming to read your comment and to know that you are recommending us to the readers of TripAdvisor, your family and friends. We are very happy to know that you have enjoyed your stay overall and that we have matched your holiday expectations. It is also our pleasure that you have received a warm hospitality from our Team. Thank you as well for highlighting the elements that have made your stay extra special. We are sincerely happy to know you have enjoyed your stay with us and that you would be coming back, which we hope in the nearest future so we can once again welcome you and make you feel at home! Kind regards, General Manager

    EVALUATION

    Round Indicators

    • may 15 2019
    • Couples

    SimeonB41

    “Samuel PT session”


    Had an amazing gym session with samuel at dukes hotel highly recommend using the gym and having him help you He can guide you through your session , give advice and also provide a program for you and this was also at no additional cost


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Simeon, Thank you for taking the time in writing us a review and giving us a perfect rating! We are glad to hear that you like our facilities, especially our gym. Thank you for your kind words towards Samuel, we will make sure to pass them on and congratulate him for looking after your well-being during your visit in our hotel. Once again, thank you and we hope to welcome you again soon. Kind regards, General Manager

    EVALUATION

    Round Indicators

    • may 14 2019
    • Dubai, United Arab Emirates
    • Business

    Cruiser30148464103

    “Pleasant Experience”


    Good and attentive service of the staff, good location and amenities. Worth the price. Pleasant vacation as well for business travel recommendable. Location gives good to have pleasant evening walks, nice few of the Palm Jumeirah.


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Guest, Thank you for taking the time in sharing your experience at DUKES The Palm, a Royal Hideaway Hotel. We are thrilled to read that you had a pleasant experience during your stay with us. We are also glad to know that you have received a warm and friendly hospitality from our Team. Thank you for highlighting the elements that have made your stay pleasant, we will ensure to pass on your kind words to our Team. Once again, thank you for the review and recommendation; we hope to welcome you again in the nearest future. Kind regards, General Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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