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Instalaciones del hotel Dukes Dubai, a Royal Hideaway Hotel
Premios y Reconocimientos

Premios y reconocimientos

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map

Map and location

Palm Jumeirah   PO Box 120015 Dubai , United Arab Emirates    


Places of Interest

41.8 km Al Maktoum International Airport (DWC)

1.7 km Palm Jumeirah

8.8 km Mall of the Emirates

Guest reviews.

There is no better expert than a traveller.

Dukes The Palm, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1892 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

64% Complete

1229

Very good

18% Complete

357

Average

8% Complete

168

Poor

3% Complete

72

Very poor

3% Complete

66

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    Round Indicators
    cara1309 Brighton, United Kingdom. 09/14/2019

    “A perfect stay”

    I have just returned from staying here for 3 nights and can thoroughly recommend. For me the star of the show is Romy in reception. No ask too big or small and went the extra mile for me every time. He ensured I received a complementary upgrade which was a lovely treat, and he went out of his way to assist with my needs for a late check out! The hotels dining options are on the limited side compared to other hotels I’ve stayed at in Dubai. However GBR has a great buffet selection each evening. I did feel the restaurant could’ve beenfitted from a couple extra members of waiting staff as they seem to be quite busy and did have to get up to chase people for my bill. The grounds are immaculate with clean pool area, lazy river and beach. Sunbeds around the pool go quickly in the morning however you can usually find some available after lunchtime. The lazy river is idillyic in the heat and such a great touch! The hotel provide rings for kids and adults! The hotel is in a great location for accessing places like Dubai marina, Dubai mall etc. My advice is to use the cream and red/blue taxis over the private Lexus cars as they can be quite expensive unless your driver agrees to match the price of a taxi. I had an occasion where. 20 dirham ride ended up costing 125 dirham for the pleasure of sitting in a Lexus!? I also found the mall taxi attendants would push tourists to use the private cars, stand your ground and insist on a taxi! The rooms are to a great standard. I had a fantastic view from my balcony on the 15th floor over the gulf. As noted in another review the shower screens have a gap between the bath and the screen meaning water floods the bathroom. And even better if point for the hotel to consider during their next refurb. There is construction work going on right next to the hotel, however I can honestly say I wasn’t disturbed by this and I’m a very light sleeper. All hotel staff are very warm and welcoming. I would definitely recommend this hotel and will be returning!
    Round Indicators
    Mofokelly Athboy, Ireland. 09/14/2019 Friends getaway

    “Luxury at its best ”

    Myself and 2 friends booked a superior room, which included a queen bed and a fold out double bed. It also included a kitchenette, 2 balconies, 2 massive TVs, a sitting room, large bathroom and a fabulous view of a marina and the Atlantis in the distance. We booked the hotel through booking.com, and got breakfast included in our price. Definitely great value for money, the food and coffee (little tip, ask the staff at the pastry section to make you a barista coffee) were amazing and kept us full until dinner time. We could not fault the kind friendly staff, from the minute we arrived until we left. We couldn’t get over the extra lengths the hotel staff went to for us, very flexible about times to clean the room, ringing in the evening to see if there was anything we needed, even turning down our bed at night. Very cute! We were able to avail of a late check out on our last day as our flight was not until evening, and they took care of our luggage until we were due to leave. The infinity pool and private beach are stunning, we were in 38degree heat so floating along in the lazy river saved us wilting away in the midday sun. The infinity pool is a little on the deep side, so make sure you can float before jumping in to it. Any beverage is on the expensive side, €6 for a bottle of water, a €12.50 for a beer, €16 for a cocktail! Probably the only fault I’d have with the hotel. But as we had a kitchenette we were able to pop to the local grocers and stock up on water and snacks .... and mixers for the alcohol we bought in duty free on arrival. We made use of the indoor pool and gym just to get out of the blistering heat from outside. Great facilities in the gym, and a great view of the marina while you workout. The indoor pool has a lovely warm atmosphere with low lighting,jacuzzi, double beds and even a bed swing. I will definitely be returning, amazing hotel and great location Enjoy! 😎
    Round Indicators
    phaider Innsbruck, Austria. 09/14/2019 Couples

    “An unforgettable Dubai-Trip”

    We really enjoyed our stay at the Dukes and we were stunned how luxurious the whole hotel was. When we arrived there was Kiran, the Doorman, who welcomed us and who opened the main door for us every time we arrived. We had the feeling, as if we had our own concierge, his name was Dipendra, he managed to bring our luggage to our room during our check in and helped us with great tips what to do every time we asked him. Last but not least we where impressed by the delicious and authentic indian food in the Khyber Restaurant, therefore also a special thanks to our waiter Randeep Raj who guided us savely through the menu. To sum it up it was a wonderfull and unforgettable trip and we can totally recommend a stay at the Dukes Dubai!
    Round Indicators
    patbey2019 09/13/2019 Couples

    “Cool pool!!”

    Great venue! Amazing breakfast! Huge variety all fresh , Hotel: All appears new and fresh. The beach views are amazing , the pool exceptionally refreshing , super chilled . Room: large and comfy, extremely quiet at night .
    Round Indicators
    OUSbuLAT 09/13/2019 Friends getaway

    “Fab”

    Great pool area, great food and great staff. .. Great pool area, great food and great staff. The value for many. The sea has alot of jellyfish. For those who want to relax with their family the dukes is a good choice is great of terms of sevice. Merci beaucoup pour le sejour.

    EVALUATION

    Round Indicators

    • september 14 2019
    • Brighton, United Kingdom

    cara1309

    “A perfect stay”


    I have just returned from staying here for 3 nights and can thoroughly recommend. For me the star of the show is Romy in reception. No ask too big or small and went the extra mile for me every time. He ensured I received a complementary upgrade which was a lovely treat, and he went out of his way to assist with my needs for a late check out! The hotels dining options are on the limited side compared to other hotels I’ve stayed at in Dubai. However GBR has a great buffet selection each evening. I did feel the restaurant could’ve beenfitted from a couple extra members of waiting staff as they seem to be quite busy and did have to get up to chase people for my bill. The grounds are immaculate with clean pool area, lazy river and beach. Sunbeds around the pool go quickly in the morning however you can usually find some available after lunchtime. The lazy river is idillyic in the heat and such a great touch! The hotel provide rings for kids and adults! The hotel is in a great location for accessing places like Dubai marina, Dubai mall etc. My advice is to use the cream and red/blue taxis over the private Lexus cars as they can be quite expensive unless your driver agrees to match the price of a taxi. I had an occasion where. 20 dirham ride ended up costing 125 dirham for the pleasure of sitting in a Lexus!? I also found the mall taxi attendants would push tourists to use the private cars, stand your ground and insist on a taxi! The rooms are to a great standard. I had a fantastic view from my balcony on the 15th floor over the gulf. As noted in another review the shower screens have a gap between the bath and the screen meaning water floods the bathroom. And even better if point for the hotel to consider during their next refurb. There is construction work going on right next to the hotel, however I can honestly say I wasn’t disturbed by this and I’m a very light sleeper. All hotel staff are very warm and welcoming. I would definitely recommend this hotel and will be returning!


    EVALUATION

    Round Indicators

    • september 14 2019
    • Athboy, Ireland
    • Friends getaway

    Mofokelly

    “Luxury at its best ”


    Myself and 2 friends booked a superior room, which included a queen bed and a fold out double bed. It also included a kitchenette, 2 balconies, 2 massive TVs, a sitting room, large bathroom and a fabulous view of a marina and the Atlantis in the distance. We booked the hotel through booking.com, and got breakfast included in our price. Definitely great value for money, the food and coffee (little tip, ask the staff at the pastry section to make you a barista coffee) were amazing and kept us full until dinner time. We could not fault the kind friendly staff, from the minute we arrived until we left. We couldn’t get over the extra lengths the hotel staff went to for us, very flexible about times to clean the room, ringing in the evening to see if there was anything we needed, even turning down our bed at night. Very cute! We were able to avail of a late check out on our last day as our flight was not until evening, and they took care of our luggage until we were due to leave. The infinity pool and private beach are stunning, we were in 38degree heat so floating along in the lazy river saved us wilting away in the midday sun. The infinity pool is a little on the deep side, so make sure you can float before jumping in to it. Any beverage is on the expensive side, €6 for a bottle of water, a €12.50 for a beer, €16 for a cocktail! Probably the only fault I’d have with the hotel. But as we had a kitchenette we were able to pop to the local grocers and stock up on water and snacks .... and mixers for the alcohol we bought in duty free on arrival. We made use of the indoor pool and gym just to get out of the blistering heat from outside. Great facilities in the gym, and a great view of the marina while you workout. The indoor pool has a lovely warm atmosphere with low lighting,jacuzzi, double beds and even a bed swing. I will definitely be returning, amazing hotel and great location Enjoy! 😎


    EVALUATION

    Round Indicators

    • september 14 2019
    • Innsbruck, Austria
    • Couples

    phaider

    “An unforgettable Dubai-Trip”


    We really enjoyed our stay at the Dukes and we were stunned how luxurious the whole hotel was. When we arrived there was Kiran, the Doorman, who welcomed us and who opened the main door for us every time we arrived. We had the feeling, as if we had our own concierge, his name was Dipendra, he managed to bring our luggage to our room during our check in and helped us with great tips what to do every time we asked him. Last but not least we where impressed by the delicious and authentic indian food in the Khyber Restaurant, therefore also a special thanks to our waiter Randeep Raj who guided us savely through the menu. To sum it up it was a wonderfull and unforgettable trip and we can totally recommend a stay at the Dukes Dubai!


    EVALUATION

    Round Indicators

    • september 13 2019
    • Couples

    patbey2019

    “Cool pool!!”


    Great venue! Amazing breakfast! Huge variety all fresh , Hotel: All appears new and fresh. The beach views are amazing , the pool exceptionally refreshing , super chilled . Room: large and comfy, extremely quiet at night .


    EVALUATION

    Round Indicators

    • september 13 2019
    • Friends getaway

    OUSbuLAT

    “Fab”


    Great pool area, great food and great staff. .. Great pool area, great food and great staff. The value for many. The sea has alot of jellyfish. For those who want to relax with their family the dukes is a good choice is great of terms of sevice. Merci beaucoup pour le sejour.


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