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Instalaciones del hotel Dukes Dubai, a Royal Hideaway Hotel
Premios y Reconocimientos

Premios y reconocimientos

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map

Map and location

Palm Jumeirah   PO Box 120015 Dubai , United Arab Emirates    


Places of Interest

41.8 km Al Maktoum International Airport (DWC)

1.7 km Palm Jumeirah

8.8 km Mall of the Emirates

Guest reviews.

There is no better expert than a traveller.

Dukes The Palm, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 2231 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

64% Complete

1450

Very good

18% Complete

417

Average

8% Complete

199

Poor

3% Complete

83

Very poor

3% Complete

82

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    Round Indicators
    366bandara 01/21/2020

    “Amazing trip of dubai”

    That was our first trip in the Dukes Hotel and we were very happy to stay in Dukes. We like the location of hotel in the palm and there is a very great private beach and a lovely pool with lazy river, there our kids enjoy alot. The staff were all very friendly and help ful, the service in all of the areas of the hotel was fantastic. I specially thanks full to Wahid from security, who helped us alot, during the stay and make our trip to dubai very fastastic. He advise us where to visit and which place have to seen. During the stay my kid have a small injury and Mr. Wahid helped us for the first aid and make my son happy with his funy talking. Over all the Hotel and the staff is very good, accept there is some construction going on which can affect the guest. A wonderful stay in a beautiful hotel thank you Dukes to make over trip amazing!
    Round Indicators
    mauriziocT7476LB 01/21/2020

    “a great stay”

    I have been in Dukes the Palm for the first time with my family and I had a great stay! Staff is all professional and very friendly. Concierge helped us a lot with planning our holiday. I would like to mention Lara in the reception who was excellent and very helpful. She really went out of her way to make our holiday special. Nice location and view from our room. Will be back for sure.
    Round Indicators
    E5604OFnathanb 01/21/2020 Family

    “Dinner at West 14th”

    After I had a great dinner at West 14th restaurant realized I lost my GoPro camera. Mr Anil and Mr Wahid helped me greatly to return the camera. They contacted me straight away when it was found and returned the camera back to me with hassle. They took extra measures to try and help me find it when I believed I left it a Taxi but they were able to find it at the hotel! Thank you so much for all the help. Wahid from lost prevention team made sure the camera was returned safely and in one piece! Thanks again!!
    Round Indicators
    rgrieve2020 Glasgow, United Kingdom. 01/20/2020 Family

    “Dubai January 2020”

    The Dukes at The Palm is a fantastic hotel which didn't disappoint. I was on holiday with my wife and two teenage children, booking two connecting rooms with lounge access. Our balcony overlooked building work on a neighbouring site but that's almost unavoidable in Dubai. The views across to JBR were still stunning. The hotel has a huge infinity pool, as well as its own private beach, which were both fantastic. Booking lounge access offered soft drinks and snacks from 10am to 10pm with canapes and alcoholic beverages from 6pm to 8pm. Although there wasn't a huge selection of food each night the quality was superb. Therefore I would still recommend upgrading to get into the lounge. The indoor pool on the 14th floor is another major plus for the hotel. All in all I highly recommend The Dukes at The Palm and look forward to returning in the near future.

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear RGrieve, Thank you for taking the time in writing us a review of your stay at DUKES The Palm, a Royal Hideaway Hotel. We are glad to know that you had a pleasant stay with us. Thank you for your lovely comments regarding the Executive Lounge experience. We are also delighted to read that you could make full use of our 14th floor panoramic view, temperature controlled indoor pool. Certainly a great way to relax! It has been a pleasure being of service during your holiday in Dubai and we look forward for your next stay. Kind regards, General Manager

    Round Indicators
    chaalan2016 Bucharest, Romania. 01/20/2020 Couples

    “Excellent”

    Everything was perfect and specially Mr. Khaled was the best Night Manager. Thanks a lot! I was verry happy there and i will sure come back again with pleasure to that 5 stars hotel located on the palm.

    EVALUATION

    Round Indicators

    • january 21 2020

    366bandara

    “Amazing trip of dubai”


    That was our first trip in the Dukes Hotel and we were very happy to stay in Dukes. We like the location of hotel in the palm and there is a very great private beach and a lovely pool with lazy river, there our kids enjoy alot. The staff were all very friendly and help ful, the service in all of the areas of the hotel was fantastic. I specially thanks full to Wahid from security, who helped us alot, during the stay and make our trip to dubai very fastastic. He advise us where to visit and which place have to seen. During the stay my kid have a small injury and Mr. Wahid helped us for the first aid and make my son happy with his funy talking. Over all the Hotel and the staff is very good, accept there is some construction going on which can affect the guest. A wonderful stay in a beautiful hotel thank you Dukes to make over trip amazing!


    EVALUATION

    Round Indicators

    • january 21 2020

    mauriziocT7476LB

    “a great stay”


    I have been in Dukes the Palm for the first time with my family and I had a great stay! Staff is all professional and very friendly. Concierge helped us a lot with planning our holiday. I would like to mention Lara in the reception who was excellent and very helpful. She really went out of her way to make our holiday special. Nice location and view from our room. Will be back for sure.


    EVALUATION

    Round Indicators

    • january 21 2020
    • Family

    E5604OFnathanb

    “Dinner at West 14th”


    After I had a great dinner at West 14th restaurant realized I lost my GoPro camera. Mr Anil and Mr Wahid helped me greatly to return the camera. They contacted me straight away when it was found and returned the camera back to me with hassle. They took extra measures to try and help me find it when I believed I left it a Taxi but they were able to find it at the hotel! Thank you so much for all the help. Wahid from lost prevention team made sure the camera was returned safely and in one piece! Thanks again!!


    EVALUATION

    Round Indicators

    • january 20 2020
    • Glasgow, United Kingdom
    • Family

    rgrieve2020

    “Dubai January 2020”


    The Dukes at The Palm is a fantastic hotel which didn't disappoint. I was on holiday with my wife and two teenage children, booking two connecting rooms with lounge access. Our balcony overlooked building work on a neighbouring site but that's almost unavoidable in Dubai. The views across to JBR were still stunning. The hotel has a huge infinity pool, as well as its own private beach, which were both fantastic. Booking lounge access offered soft drinks and snacks from 10am to 10pm with canapes and alcoholic beverages from 6pm to 8pm. Although there wasn't a huge selection of food each night the quality was superb. Therefore I would still recommend upgrading to get into the lounge. The indoor pool on the 14th floor is another major plus for the hotel. All in all I highly recommend The Dukes at The Palm and look forward to returning in the near future.


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear RGrieve, Thank you for taking the time in writing us a review of your stay at DUKES The Palm, a Royal Hideaway Hotel. We are glad to know that you had a pleasant stay with us. Thank you for your lovely comments regarding the Executive Lounge experience. We are also delighted to read that you could make full use of our 14th floor panoramic view, temperature controlled indoor pool. Certainly a great way to relax! It has been a pleasure being of service during your holiday in Dubai and we look forward for your next stay. Kind regards, General Manager

    EVALUATION

    Round Indicators

    • january 20 2020
    • Bucharest, Romania
    • Couples

    chaalan2016

    “Excellent”


    Everything was perfect and specially Mr. Khaled was the best Night Manager. Thanks a lot! I was verry happy there and i will sure come back again with pleasure to that 5 stars hotel located on the palm.


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