Habitación del hotel Occidental Nuevo Vallarta Resort
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Royal Level at Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico 63732 , Nuevo Vallarta   Nayarit  


Punti di interesse

11,5 km Aeroporto internazionale Licenciado Gustavo Díaz Ordaz

100 m Spiaggia

Opinioni dei clienti

Nessun esperto è migliore di un viaggiatore.

Royal Level at Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3931 Recensioni

VALUTAZIONE TOTALE

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VALUTAZIONE DETTAGLIATA

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Rapporto qualità-prezzo

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Ubicazione

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Qualità del sonno

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Camere

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Pulizia

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Servizio


PUNTEGGIO DEI VIAGGIATORI

Eccellente

51% Complete

2008

Molto buono

31% Complete

1255

Normale

9% Complete

390

Cattivo

3% Complete

157

Pessimo

3% Complete

121

Filtrare per

Ordinare per

    Round Indicators
    Katie M 08/14/2018 In coppia

    “My 10 year wedding anniversary.”

    The staff at this hotel is above excellent. From the doormen to the housekeepers we received nothing but superior service. If you have a chance to visit here, please stop by the lobby bar and see our girl, Anabel Solorio. She is amazingly charming and super professional. My husband and I were beyond blesssed to have met her. Make sure you stop by the spa as well. Lupita and Brenda are amazing at massages.

    PachecoR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Dear Katie, First of all, thank you very much for choosing our Occidental Nuevo Vallarta hotel for such an important date as your 10th Wedding Anniversary and for sharing this great review of your recent stay among us. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests’ experience. The entire team works very hard to ensure that we deliver a high standard of service and a memorable experience. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those teams members whom you have personally mentioned. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit at this your home Occidental Nuevo Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    Round Indicators
    pepejou 08/10/2018

    “We had a wonderful time!”

    We had a wonderful time at Occidental this year. Great food, the buffet is really good and dinner at the restaurants are amazing. You must make a reservation for those. The beach is simply perfect and the rooms are very nice. Everybody smiles all the time and make you feel welcome. The night shows are perhaps the best part of the day.

    PachecoR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Dear Guest, Thank you for reviewing your recent visit at our Occidental Nuevo Vallarta hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We would like to thank you for mentioning the aspects that were to your liking as our food, restaurants, beach, rooms and our night entertainment. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back at this your home Occidental Nuevo Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    Round Indicators
    magikaljorge Chicago, Illinois. 08/08/2018 In coppia

    “Wonderful hotel horrible service.”

    Customer service is horrible specially if you are of color skin. We want to eat at the Tokyo restaurant and we where retunere back because we were not dressed appropriately according to the the greeter. Even though we were never notidino we had to dress certain way. So we had to go and changed clothes in order to eat. Upon returning we were not even seated properly and we did not get any service for over 10 min. Horrible experience just to eat.

    PachecoR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests. Please rest assured that your review will help us to improve our services. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    Round Indicators
    okirilch Denver, Colorado. 08/07/2018 In famiglia

    “Back to School get away”

    Just returned from our 7 night vacation. Overall i will give this place 5 stars. Rooms could use some major renovation. Day and night Activity are on point. Vicente and Jonathan are the BEST !! Beaches are clean with a lot of chairs at any time of the day. Italian and Japanese restaurants are amazing. Spa is a joke. DO NOT USE waste of money.

    PachecoR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Dear Guest, Firstly, we would like to thank you for choosing our Occidental Nuevo Vallarta hotel for your holidays and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. Thank you for pointing out the positive aspects you found as our day and night entertainment and the friendliness and kindness of our Staff. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    Round Indicators
    Monsi1970 11/22/2017 In famiglia

    “Hotel bello con ottimo servizio”

    Week end lungo un questo splendido hotel, molto pulito, spettacolare spiaggia, piscine pulite, ottimo servizio. Ristoranti a buffet ben forniti e con personale attento e molto disponibile. Un grazie particolare a Mariela per il suo attento servizio e la simpatia verso nostra figlia Torneremo Stupendo Nuevo Vallarta riviera Nayarit

    Rodolfo P, General Manager alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Caro signore Monsi1970 Li ringraziamo per lasciare questo meraviglioso commentario sopra la sua visita con noi, siamo felice di sapere che avete passato una stupenda vacanza qui in Occidental Nuevo Vallarta. Aspettiamo di poterle servile di nuovo sulla prossima vacanza. Saluti cordiali Rodolfo Pacheco Gerente Generale

    VALUTAZIONE

    Round Indicators

    • agosto 14 2018
    • In coppia

    Katie M

    “My 10 year wedding anniversary.”


    The staff at this hotel is above excellent. From the doormen to the housekeepers we received nothing but superior service. If you have a chance to visit here, please stop by the lobby bar and see our girl, Anabel Solorio. She is amazingly charming and super professional. My husband and I were beyond blesssed to have met her. Make sure you stop by the spa as well. Lupita and Brenda are amazing at massages.


    PachecoR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Dear Katie, First of all, thank you very much for choosing our Occidental Nuevo Vallarta hotel for such an important date as your 10th Wedding Anniversary and for sharing this great review of your recent stay among us. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests’ experience. The entire team works very hard to ensure that we deliver a high standard of service and a memorable experience. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those teams members whom you have personally mentioned. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit at this your home Occidental Nuevo Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    VALUTAZIONE

    Round Indicators

    • agosto 10 2018

    pepejou

    “We had a wonderful time!”


    We had a wonderful time at Occidental this year. Great food, the buffet is really good and dinner at the restaurants are amazing. You must make a reservation for those. The beach is simply perfect and the rooms are very nice. Everybody smiles all the time and make you feel welcome. The night shows are perhaps the best part of the day.


    PachecoR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Dear Guest, Thank you for reviewing your recent visit at our Occidental Nuevo Vallarta hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We would like to thank you for mentioning the aspects that were to your liking as our food, restaurants, beach, rooms and our night entertainment. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back at this your home Occidental Nuevo Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    VALUTAZIONE

    Round Indicators

    • agosto 8 2018
    • Chicago, Illinois
    • In coppia

    magikaljorge

    “Wonderful hotel horrible service.”


    Customer service is horrible specially if you are of color skin. We want to eat at the Tokyo restaurant and we where retunere back because we were not dressed appropriately according to the the greeter. Even though we were never notidino we had to dress certain way. So we had to go and changed clothes in order to eat. Upon returning we were not even seated properly and we did not get any service for over 10 min. Horrible experience just to eat.


    PachecoR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests. Please rest assured that your review will help us to improve our services. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    VALUTAZIONE

    Round Indicators

    • agosto 7 2018
    • Denver, Colorado
    • In famiglia

    okirilch

    “Back to School get away”


    Just returned from our 7 night vacation. Overall i will give this place 5 stars. Rooms could use some major renovation. Day and night Activity are on point. Vicente and Jonathan are the BEST !! Beaches are clean with a lot of chairs at any time of the day. Italian and Japanese restaurants are amazing. Spa is a joke. DO NOT USE waste of money.


    PachecoR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Dear Guest, Firstly, we would like to thank you for choosing our Occidental Nuevo Vallarta hotel for your holidays and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. Thank you for pointing out the positive aspects you found as our day and night entertainment and the friendliness and kindness of our Staff. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    VALUTAZIONE

    Round Indicators

    • novembre 22 2017
    • In famiglia

    Monsi1970

    “Hotel bello con ottimo servizio”


    Week end lungo un questo splendido hotel, molto pulito, spettacolare spiaggia, piscine pulite, ottimo servizio. Ristoranti a buffet ben forniti e con personale attento e molto disponibile. Un grazie particolare a Mariela per il suo attento servizio e la simpatia verso nostra figlia Torneremo Stupendo Nuevo Vallarta riviera Nayarit


    Rodolfo P, General Manager alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Caro signore Monsi1970 Li ringraziamo per lasciare questo meraviglioso commentario sopra la sua visita con noi, siamo felice di sapere che avete passato una stupenda vacanza qui in Occidental Nuevo Vallarta. Aspettiamo di poterle servile di nuovo sulla prossima vacanza. Saluti cordiali Rodolfo Pacheco Gerente Generale

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    Lo sconto non verrà applicato sui prezzi dei servizi e/o dei servizi extra e nemmeno sui prezzi delle ultime camere disponibili per la vendita. Si accetta un solo codice sconto per prenotazione e sarà valido esclusivamente al momento di effettuare la vostra prenotazione.** 

    L'importo massimo di sconto accumulato sarà al massimo del 25% sulla tariffa per gli hotel dell'America Latina e al massimo del 20% sulla tariffa degli hotel in Europa e nel Mediterraneo. È possibile combinare un codice di sconto, uno sconto speciale** (sconti su prenotazioni per più camere, senior, residente, millenials, famiglia numerosa, ecc.) e lo sconto per i soci my Barceló. 

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    ** L'applicazione del codice sconto non è valida al vostro arrivo in hotel, pertanto sarà applicabile esclusivamente al momento della prenotazione. 

    *** All'arrivo, l'hotel richiederà il documento di identità ufficiale, in corso di validità, per verificare il rispetto delle condizioni per l'utilizzo dei codici sconto e degli sconti speciali. In caso di mancanza del documento o documento non valido, l'hotel si riserva il diritto di addebitare gli importi soggetti a sconto della prenotazione originale.

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