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Habitación del hotel Occidental Nuevo Vallarta Resort
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map

Mappa e posizione

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico 63732 , Nuevo Vallarta   Nayarit  


Punti di interesse

11,5 km Aeroporto internazionale Licenciado Gustavo Díaz Ordaz

100 m Spiaggia

Opinioni dei clienti

Nessun esperto è migliore di un viaggiatore.

Royal Level at Occidental Nuevo Vallarta

4.5/5 Round Indicators
| 5529 Recensioni

VALUTAZIONE TOTALE

Round Indicators

VALUTAZIONE DETTAGLIATA

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Rapporto qualità-prezzo

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Ubicazione

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Qualità del sonno

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Camere

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Pulizia

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Servizio


Opinioni

Eccellente

54% Complete

2992

Molto buono

29% Complete

1636

Normale

9% Complete

506

Cattivo

3% Complete

219

Pessimo

3% Complete

176

Filtrare per

Ordinare per

    Round Indicators
    nancyjocrow Littleton, Colorado. 10/13/2019 In coppia

    “Great Trip”

    Occidental Nuevo Vallarta is a beautiful all inclusive getaway. The ocean front is amazing--beautiful and big--perfect for wading, sand castles, boogie boarding, sky ballooning, and/or jet skiing. The staff are very friendly and they have entertainment all day long for every age group. Food is good with specialty restaurants as well as the buffet. We loved our rooms and the swimming pools.

    BARCELOPVR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Dear Nancy, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time you spent to share your personal experience at Occidental Nuevo Vallarta hotel with us and TripAdvisor readers. Thank you for the highlights on the quality of our day entertainment, food and the friendliness of our staff. Thank you again for this heartwarming review of your stay with us, we look forward to welcoming you back again very soon. Best Regards, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    Round Indicators
    deer0n Lacombe, Canada. 10/12/2019 In coppia

    “Great holiday!!”

    We had an amazing time at the occidental. The staff was so accommodating and so friendly. Food was great, lots of choice and very tasty! The activities at the resort were good and the staff made the activities a blast! We would definitely come back here again! We were not bothered with the vendors trying to sell their goods! They were very respectful.

    BARCELOPVR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Dear Guest, Thank you for sharing your feedback on your recent holiday experience at Occidental Nuevo Vallarta hotel, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, and there is nothing better than achieving that, we are glad our hotel and staff were able to meet all your needs during your stay. We are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us; it would honor us immensely to have the privilege to host you again at this your home Occidental Nuevo Vallarta. All our best, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    Round Indicators
    Kelly B Edmonton. 10/12/2019 In famiglia

    “Just ok”

    Small resort very easy to navigate. Staff are very very good or pretty disappointing.. Food was ok..The beach is clean, no seaweed , unlike the Cancun side. The water is warm, murky though. I likely won’t consider this resort again..

    BARCELOPVR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Dear Kelly, Although we sincerely regret your disappointment with your stay among us, we are sincerely grateful for the time you spent to share your comments, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Once again, we appreciate the time you took to share your concerns, we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    Round Indicators
    Luvthebeach17 Stati Uniti. 10/12/2019

    “Check In Nightmare!”

    We arrived at this hotel and stood at the counter at check in for over one hour! I had made the reservation on line that morning and had the confirmation on my phone with the confirmation number. They would not accept that because it wasn't in their system and they said their reservation office is closed on Sunday. We requested, and finally demanded, to speak to the manager...we were told he was "eating". After a long delay he finally appeared was rude and unhelpful and told us we had to leave the desk and they would give us a bracelet and they would come and find us when they confirmed out reservation. After some time a desk agent found us and gave us a room key along with reservations for two restaurants - both of which required long pants and closed toe shoes for men. We were able to obtain those but when we went to the upscale Royal restaurant there was a couple dining both wearing shorts! In addition when we went to the Italian restaurant there was a family in there with the two small children when it is plainly stated that children under 12 are not allowed after 7 pm. They walked in at the same time as we did and it was after 7 pm. It seems this hotel has different requirements depending on the guests. I will give a shout out to the sommelier at the restaurants, he was extremely pleasant and accommodating. This hotel is not conducive to those wanting a relaxing vacation. In addition to the other issues, the music and activity at the pool is incredibly loud and distracting. We would never return to this property!
    Round Indicators
    Monsi1970 Queretaro City, Messico. 11/22/2017 In famiglia

    “Hotel bello con ottimo servizio”

    Week end lungo un questo splendido hotel, molto pulito, spettacolare spiaggia, piscine pulite, ottimo servizio. Ristoranti a buffet ben forniti e con personale attento e molto disponibile. Un grazie particolare a Mariela per il suo attento servizio e la simpatia verso nostra figlia Torneremo Stupendo Nuevo Vallarta riviera Nayarit

    Rodolfo P, General Manager alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
     Caro signore Monsi1970 Li ringraziamo per lasciare questo meraviglioso commentario sopra la sua visita con noi, siamo felice di sapere che avete passato una stupenda vacanza qui in Occidental Nuevo Vallarta. Aspettiamo di poterle servile di nuovo sulla prossima vacanza. Saluti cordiali Rodolfo Pacheco Gerente Generale

    VALUTAZIONE

    Round Indicators

    • ottobre 13 2019
    • Littleton, Colorado
    • In coppia

    nancyjocrow

    “Great Trip”


    Occidental Nuevo Vallarta is a beautiful all inclusive getaway. The ocean front is amazing--beautiful and big--perfect for wading, sand castles, boogie boarding, sky ballooning, and/or jet skiing. The staff are very friendly and they have entertainment all day long for every age group. Food is good with specialty restaurants as well as the buffet. We loved our rooms and the swimming pools.


    BARCELOPVR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Dear Nancy, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time you spent to share your personal experience at Occidental Nuevo Vallarta hotel with us and TripAdvisor readers. Thank you for the highlights on the quality of our day entertainment, food and the friendliness of our staff. Thank you again for this heartwarming review of your stay with us, we look forward to welcoming you back again very soon. Best Regards, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    VALUTAZIONE

    Round Indicators

    • ottobre 12 2019
    • Lacombe, Canada
    • In coppia

    deer0n

    “Great holiday!!”


    We had an amazing time at the occidental. The staff was so accommodating and so friendly. Food was great, lots of choice and very tasty! The activities at the resort were good and the staff made the activities a blast! We would definitely come back here again! We were not bothered with the vendors trying to sell their goods! They were very respectful.


    BARCELOPVR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Dear Guest, Thank you for sharing your feedback on your recent holiday experience at Occidental Nuevo Vallarta hotel, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, and there is nothing better than achieving that, we are glad our hotel and staff were able to meet all your needs during your stay. We are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us; it would honor us immensely to have the privilege to host you again at this your home Occidental Nuevo Vallarta. All our best, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    VALUTAZIONE

    Round Indicators

    • ottobre 12 2019
    • Edmonton
    • In famiglia

    Kelly B

    “Just ok”


    Small resort very easy to navigate. Staff are very very good or pretty disappointing.. Food was ok..The beach is clean, no seaweed , unlike the Cancun side. The water is warm, murky though. I likely won’t consider this resort again..


    BARCELOPVR, Gerente alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Dear Kelly, Although we sincerely regret your disappointment with your stay among us, we are sincerely grateful for the time you spent to share your comments, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Once again, we appreciate the time you took to share your concerns, we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards, Nelly Sanchez Gerente General / General Manager Occidental Nuevo Vallarta

    VALUTAZIONE

    Round Indicators

    • ottobre 12 2019
    • Stati Uniti

    Luvthebeach17

    “Check In Nightmare!”


    We arrived at this hotel and stood at the counter at check in for over one hour! I had made the reservation on line that morning and had the confirmation on my phone with the confirmation number. They would not accept that because it wasn't in their system and they said their reservation office is closed on Sunday. We requested, and finally demanded, to speak to the manager...we were told he was "eating". After a long delay he finally appeared was rude and unhelpful and told us we had to leave the desk and they would give us a bracelet and they would come and find us when they confirmed out reservation. After some time a desk agent found us and gave us a room key along with reservations for two restaurants - both of which required long pants and closed toe shoes for men. We were able to obtain those but when we went to the upscale Royal restaurant there was a couple dining both wearing shorts! In addition when we went to the Italian restaurant there was a family in there with the two small children when it is plainly stated that children under 12 are not allowed after 7 pm. They walked in at the same time as we did and it was after 7 pm. It seems this hotel has different requirements depending on the guests. I will give a shout out to the sommelier at the restaurants, he was extremely pleasant and accommodating. This hotel is not conducive to those wanting a relaxing vacation. In addition to the other issues, the music and activity at the pool is incredibly loud and distracting. We would never return to this property!


    VALUTAZIONE

    Round Indicators

    • novembre 22 2017
    • Queretaro City, Messico
    • In famiglia

    Monsi1970

    “Hotel bello con ottimo servizio”


    Week end lungo un questo splendido hotel, molto pulito, spettacolare spiaggia, piscine pulite, ottimo servizio. Ristoranti a buffet ben forniti e con personale attento e molto disponibile. Un grazie particolare a Mariela per il suo attento servizio e la simpatia verso nostra figlia Torneremo Stupendo Nuevo Vallarta riviera Nayarit


    Rodolfo P, General Manager alle Occidental Nuevo Vallarta, ha risposto a questa recensione.
    Caro signore Monsi1970 Li ringraziamo per lasciare questo meraviglioso commentario sopra la sua visita con noi, siamo felice di sapere che avete passato una stupenda vacanza qui in Occidental Nuevo Vallarta. Aspettiamo di poterle servile di nuovo sulla prossima vacanza. Saluti cordiali Rodolfo Pacheco Gerente Generale

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