Praia do hotel Occidental Grand Papagayo Resort

Occidental Papagayo - Adults only

Texto: 44146 Resort luxuoso só para adultos com tudo incluído, envolvido pela maravilhosa paisagem natural de Golfo de Papagayo. Blvd. Playa Hermosa 800mts al norte | 48-5000 Golfo de Papagayo | Guanacaste | Costa Rica
+ 50 626 908 000 + 50 626 720 057
Occidental Papagayo - Adults only Texto: 44146 4 out of 5 based on 3043 ratings. 3043 user reviews.
Occidental Papagayo - Adults only reviewed by Claudia C on . Hotel razoável Estive no Hotel de 23/06/2013 a 28/06/2013. A suíte era confortável, no entanto, o banheiro não me agradou porque era escuro e o ralo da banheira entupido. A limpeza deixou a desejar. A comida do... Rating: 3
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Occidental Papagayo - Adults only

Blvd. Playa Hermosa 800mts al norte   48-5000 Golfo de Papagayo   Guanacaste   Costa Rica  


Pontos de interesse

23 km Aeroporto Internacional Daniel Oduber Quirós

31 km Golfo de Papagayo

Premios y Reconocimientos Prémios e reconhecimentos

Opiniões dos clientes

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Occidental Papagayo - Adults only

4.0/5 Round Indicators
| 3048 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Localização

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

34% Complete

1065

Muito bom

33% Complete

1015

Normal

16% Complete

508

Mau

8% Complete

271

Péssimo

6% Complete

189

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    Round Indicators
    Sebastian R 04/19/2017 Família

    “Phenomenal and great staff”

    The most incredible experience. We really enjoyed the sunset walk,sunset bike ride, and along with the pool volleyball. I want to say thanks to Michael Dufford for really helping us feel welcomed and helped us have a memorable experience. We cannot forget about Marvin Porras, David Rosales, Jennifer Mendez the amazing and carrying bartender, and the breakfast hostess Liseth they were all incredible and we felt very welcomed and made us feel like we were home. That is one of the major reasons why we are going back. Los extrano❤️

    Jean Marie P, Director General do(a) Occidental Papagayo - Adults only, respondeu a esta avaliação
     Dear Sebastian R; Thank you very much for taking the time to write such a positive comment regarding your experience at Occidental Papagayo, we are delighted to read that you had a memorable stay with us. We want to express our most sincere gratefulness to you for choosing us and for your kind words about the service you received from our staff especially from Marvin, David, Jennifer, Elisabeth they are all great. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards; Mr. Jean Marie P General Manager

    Round Indicators
    Dallastraveler1999 Texas. 04/17/2017 Romântico

    “Great Place”

    We had a great time at this resort. The property is beautiful! The food at the resort was great and we loved the Grill and Italian restaurants. The property is built on a mountain so there are lots of stairs, but we enjoyed the walking and needed the exercise after eating and drinking too much. We really enjoyed yoga on the beach, the kayaking and the sunset walk. We went on the biking excursion, but it was way too strenuous for me since there are so many hills. I really enjoyed how shaded the beach was as there were lots of trees. I even got a massage from a lady (Maria) who sets up on the beach every day and does massages. We never had an issue getting drinks at the bars or poolside. We had a good time at the disco and met some great people that like to dance. We reserved a premium room and had an amazing view from building 8. The premium room allows you to check in at the premium lounge and has a separate bar. The concierge guys in the premium lounge were very nice and super helpful with reservations. I also want to say that all of the staff was wonderful from the servers in the restaurants to the people that setup activities and excursions. We would definitely come again.

    Jean Marie P, Director General do(a) Occidental Papagayo - Adults only, respondeu a esta avaliação
     Dear Dallastraveler1999; Thank you for taking the time to share your recent vacation experience at Occidental Papagayo. We are so pleased to read that you had a great time and appreciate all of your feedback. We aim to provide each and every guest with a wonderful and memorable experience and we are so pleased that we did it for you. We look forward to welcoming you back for your second visit! Warm regards, General Manager

    Round Indicators
    l0renb0 Lagrange. 04/17/2017 Romântico

    “First time in Costa Rica”

    The resort was very nice even at the end of the dry season. If you are used to the US beaches then this beach will be a disappointment. The food is good not great. The room was VERY NICE and we liked it a lot. Both of the massages we had were excellent and priced right.

    Jean Marie P, Director General do(a) Occidental Papagayo - Adults only, respondeu a esta avaliação
     Dear l0renb0; We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Papagayo we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards; Mr. Jean Marie P General Manager

    Round Indicators
    Dustin A 04/13/2017 Romântico

    “Epitome of excellence!”

    If you want a 100% honest review than take a couple of minutes to read mine. This country is closely tied as my all time favorites to visit; the other being Thailand. It was my first time in Costa Rica and I was absolutely blown away by the some of the friendliest people and a country abound with wildlife and beauty. In regards to the Occidental Hotel, it was as lovely as the country itself. The staff were courteous and respectful the entire time and they go out of their way to personalize every experience. It felt like home. Here are my shout outs to the all-stars of the resort: Mike - He is one amazing person! Full of energy, jokes, and contagious happiness; Mike always knew how to get the crowd pumped up and ready for fun. I got to talk to him more on the Sunset Walk and his story is great and he left a lasting impression on my experience there. Manuel - This guy is top-notch professional. Encouraging everyone at his outings and adding jokes in to lighten the mood of meeting other hotel guests. Yoga with him was peaceful and educational ^_^. From Zumba to Jenga and Pool Volleyball; he made each of these memorable. Thank you from the bottom of my heart Manuel. Rodrigo and David - These were the drivers for guests at the resort. The resort itself is quite hilly but, these gentlemen made it a breeze to go from our room to the front desk. Both of them were cheerful and they both deserve recognition for excellent service. Omar - My absolute favorite person at the resort. He was our go to guy at the preferred lounge. He is the epitome of excellence in customer service. He genuinely cares about your stay at the resort and makes it his #1 priority to make sure you're comfortable and taken care of. An example of his service: I had one too many drinks on my first day there and went all out on Zumba....barefoot. I messed up my feet on got some blisters that were pretty nasty. I couldn't find any anti-bacterial cream and had to be extra careful to not let my feet get infected. He went out of his way and brought some to my hotel room! I was immensely impressed and was one of the kindest acts someone has done for me in a very long time. Thank you very much Omar. Mercedes and Roy - At each of our breakfasts she was always on the ball. She memorized how I liked my coffee and was very polite and helpful. You can tell that she is someone filled with joy and truly enjoys her job. Thank you Mercedes for starting our days with a smile :) Roy was also on his A-game everyday. He worked multiple positions and excelled at the pool service. Serving drinks quickly and efficiently was the name of his game. Thank you Roy for setting a standard of service for everyone to see and emulate. Daiana and Yahaira - These two ladies are hilarious! Cheerful and bubbly personalities don't begin to describe these two; my wife and I were astounded at how personable they are and the level of service they gave us. The fun at the disco dance club was unforgettable and has created a lasting impression on us both. Thank you both so much for an amazing trip. Viria - I don't know where to begin.. Every time I saw her she was working so hard! Most people would show this on their face but she shines with happiness and is my second favorite person there. She was warm in conversation and was by far the best pool server there. Occidental needs to treat this woman very very well because it is rare to have an employee who makes an impression by just doing their job. Thank you Viria, you are truly a special person ^_^ Davis - He was the Preferred member lounge bartender. This guy was my lifeblood. He was always hooking me up with generous amounts of Jack and Coke. Every time I walked up there he always called out, "Jack?". I couldn't help but laugh and strike up great conversations with him. Excellence doesn't justify this dude's service; he is an absolute all-star bartender. Lastly I apologize for not remembering his name but he was the other Preferred member lounge bartender and pool server. He has a son by the name of "Liam". He was the best ^_^

    Papagayo O, Gerente do(a) Occidental Papagayo - Adults only, respondeu a esta avaliação
     Dear Dustin, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our bellboys, restaurant and bars team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Jean Marie Prudencio.

    Round Indicators
    Claudia C Brasília, DF. 07/08/2013 Família

    “Hotel razoável”

    Estive no Hotel de 23/06/2013 a 28/06/2013. A suíte era confortável, no entanto, o banheiro não me agradou porque era escuro e o ralo da banheira entupido. A limpeza deixou a desejar. A comida do buffet do all inclusive era muito ruim e de péssima qualidade. Todavia, a comida dos restaurantes italiano e asiático eram muito gostosas. Vale a pena reservar. O café da manhã era variado. A praia do hotel é muito feia, a areia escura e cheia de caramujos. A piscina é muito pequena. Achei que o preço foi muito elevado para o que me foi oferecido. Não voltarei e não indico a ninguém.

    CLASSIFICAÇÃO

    Round Indicators

    • abril 19 2017
    • Família

    Sebastian R

    “Phenomenal and great staff”


    The most incredible experience. We really enjoyed the sunset walk,sunset bike ride, and along with the pool volleyball. I want to say thanks to Michael Dufford for really helping us feel welcomed and helped us have a memorable experience. We cannot forget about Marvin Porras, David Rosales, Jennifer Mendez the amazing and carrying bartender, and the breakfast hostess Liseth they were all incredible and we felt very welcomed and made us feel like we were home. That is one of the major reasons why we are going back. Los extrano❤️


    Jean Marie P, Director General do(a) Occidental Papagayo - Adults only, respondeu a esta avaliação
    Dear Sebastian R; Thank you very much for taking the time to write such a positive comment regarding your experience at Occidental Papagayo, we are delighted to read that you had a memorable stay with us. We want to express our most sincere gratefulness to you for choosing us and for your kind words about the service you received from our staff especially from Marvin, David, Jennifer, Elisabeth they are all great. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards; Mr. Jean Marie P General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • abril 17 2017
    • Texas
    • Romântico

    Dallastraveler1999

    “Great Place”


    We had a great time at this resort. The property is beautiful! The food at the resort was great and we loved the Grill and Italian restaurants. The property is built on a mountain so there are lots of stairs, but we enjoyed the walking and needed the exercise after eating and drinking too much. We really enjoyed yoga on the beach, the kayaking and the sunset walk. We went on the biking excursion, but it was way too strenuous for me since there are so many hills. I really enjoyed how shaded the beach was as there were lots of trees. I even got a massage from a lady (Maria) who sets up on the beach every day and does massages. We never had an issue getting drinks at the bars or poolside. We had a good time at the disco and met some great people that like to dance. We reserved a premium room and had an amazing view from building 8. The premium room allows you to check in at the premium lounge and has a separate bar. The concierge guys in the premium lounge were very nice and super helpful with reservations. I also want to say that all of the staff was wonderful from the servers in the restaurants to the people that setup activities and excursions. We would definitely come again.


    Jean Marie P, Director General do(a) Occidental Papagayo - Adults only, respondeu a esta avaliação
    Dear Dallastraveler1999; Thank you for taking the time to share your recent vacation experience at Occidental Papagayo. We are so pleased to read that you had a great time and appreciate all of your feedback. We aim to provide each and every guest with a wonderful and memorable experience and we are so pleased that we did it for you. We look forward to welcoming you back for your second visit! Warm regards, General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • abril 17 2017
    • Lagrange
    • Romântico

    l0renb0

    “First time in Costa Rica”


    The resort was very nice even at the end of the dry season. If you are used to the US beaches then this beach will be a disappointment. The food is good not great. The room was VERY NICE and we liked it a lot. Both of the massages we had were excellent and priced right.


    Jean Marie P, Director General do(a) Occidental Papagayo - Adults only, respondeu a esta avaliação
    Dear l0renb0; We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Papagayo we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards; Mr. Jean Marie P General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • abril 13 2017
    • Romântico

    Dustin A

    “Epitome of excellence!”


    If you want a 100% honest review than take a couple of minutes to read mine. This country is closely tied as my all time favorites to visit; the other being Thailand. It was my first time in Costa Rica and I was absolutely blown away by the some of the friendliest people and a country abound with wildlife and beauty. In regards to the Occidental Hotel, it was as lovely as the country itself. The staff were courteous and respectful the entire time and they go out of their way to personalize every experience. It felt like home. Here are my shout outs to the all-stars of the resort: Mike - He is one amazing person! Full of energy, jokes, and contagious happiness; Mike always knew how to get the crowd pumped up and ready for fun. I got to talk to him more on the Sunset Walk and his story is great and he left a lasting impression on my experience there. Manuel - This guy is top-notch professional. Encouraging everyone at his outings and adding jokes in to lighten the mood of meeting other hotel guests. Yoga with him was peaceful and educational ^_^. From Zumba to Jenga and Pool Volleyball; he made each of these memorable. Thank you from the bottom of my heart Manuel. Rodrigo and David - These were the drivers for guests at the resort. The resort itself is quite hilly but, these gentlemen made it a breeze to go from our room to the front desk. Both of them were cheerful and they both deserve recognition for excellent service. Omar - My absolute favorite person at the resort. He was our go to guy at the preferred lounge. He is the epitome of excellence in customer service. He genuinely cares about your stay at the resort and makes it his #1 priority to make sure you're comfortable and taken care of. An example of his service: I had one too many drinks on my first day there and went all out on Zumba....barefoot. I messed up my feet on got some blisters that were pretty nasty. I couldn't find any anti-bacterial cream and had to be extra careful to not let my feet get infected. He went out of his way and brought some to my hotel room! I was immensely impressed and was one of the kindest acts someone has done for me in a very long time. Thank you very much Omar. Mercedes and Roy - At each of our breakfasts she was always on the ball. She memorized how I liked my coffee and was very polite and helpful. You can tell that she is someone filled with joy and truly enjoys her job. Thank you Mercedes for starting our days with a smile :) Roy was also on his A-game everyday. He worked multiple positions and excelled at the pool service. Serving drinks quickly and efficiently was the name of his game. Thank you Roy for setting a standard of service for everyone to see and emulate. Daiana and Yahaira - These two ladies are hilarious! Cheerful and bubbly personalities don't begin to describe these two; my wife and I were astounded at how personable they are and the level of service they gave us. The fun at the disco dance club was unforgettable and has created a lasting impression on us both. Thank you both so much for an amazing trip. Viria - I don't know where to begin.. Every time I saw her she was working so hard! Most people would show this on their face but she shines with happiness and is my second favorite person there. She was warm in conversation and was by far the best pool server there. Occidental needs to treat this woman very very well because it is rare to have an employee who makes an impression by just doing their job. Thank you Viria, you are truly a special person ^_^ Davis - He was the Preferred member lounge bartender. This guy was my lifeblood. He was always hooking me up with generous amounts of Jack and Coke. Every time I walked up there he always called out, "Jack?". I couldn't help but laugh and strike up great conversations with him. Excellence doesn't justify this dude's service; he is an absolute all-star bartender. Lastly I apologize for not remembering his name but he was the other Preferred member lounge bartender and pool server. He has a son by the name of "Liam". He was the best ^_^


    Papagayo O, Gerente do(a) Occidental Papagayo - Adults only, respondeu a esta avaliação
    Dear Dustin, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our bellboys, restaurant and bars team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Jean Marie Prudencio.

    CLASSIFICAÇÃO

    Round Indicators

    • julho 8 2013
    • Brasília, DF
    • Família

    Claudia C

    “Hotel razoável”


    Estive no Hotel de 23/06/2013 a 28/06/2013. A suíte era confortável, no entanto, o banheiro não me agradou porque era escuro e o ralo da banheira entupido. A limpeza deixou a desejar. A comida do buffet do all inclusive era muito ruim e de péssima qualidade. Todavia, a comida dos restaurantes italiano e asiático eram muito gostosas. Vale a pena reservar. O café da manhã era variado. A praia do hotel é muito feia, a areia escura e cheia de caramujos. A piscina é muito pequena. Achei que o preço foi muito elevado para o que me foi oferecido. Não voltarei e não indico a ninguém.


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