Piscina do hotel Barceló Asia Gardens Hotel & Thai Spa

Barceló Asia Gardens Hotel & Thai Spa

Texto: 29296 Hotel exclusivo em Costa Blanca que se destaca pelo seu estilo balinês, jardins exuberantes e piscinas tropicais. Rotonda del Fuego, Terra Mítica | 03502, Finestrat, Alicante, España
+34 96 681 8400 +34 96 688 9762
Barceló Asia Gardens Hotel & Thai Spa Texto: 29296 4.5 out of 5 based on 1884 ratings. 1884 user reviews.
Barceló Asia Gardens Hotel & Thai Spa reviewed by RicardoNeves1983 on . Resort incrível Para quem procura paz, relaxamento e sossego é este o seu local de eleição. Com paisagens bonitas, jardins e lagos lindíssimos e piscinas de cortar a respiração. Não aproveitei os Spa, mas se tivesse... Rating: 4
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Barceló Asia Gardens Hotel & Thai Spa

Rotonda del Fuego, Terra Mítica   03502, Finestrat, Alicante, España  


Places of Interest

55,2 km Aeroporto de Alicante-Elche

1 km FGV Terra Mítica

2 km Playa de Cala Finestrat

25 km Castelo de Guadalest

Premios y Reconocimientos Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Asia Gardens Hotel & Thai Spa

4.5/5 Round Indicators
| 1888 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

63% Complete

1201

Muito bom

22% Complete

416

Normal

9% Complete

180

Mau

2% Complete

51

Péssimo

2% Complete

40

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    Round Indicators
    vigilhochleitnerm Madri, Espanha. 04/20/2017 Família

    “Asia Gardens”

    Nice place for family and friends. We went with our children and they enjoyed it a lot, and it was also a relaxing time for us. Very good installations and careful service. Good experience we'll probably come back!

    DireccionAsiaGardens, Adjunto a Dirección do(a) Barcelo Asia Gardens Hotel & Thai Spa, respondeu a esta avaliação
     Dear Guest, On behalf of the entire team of Barceló Asia Gardens, we would like to thank you for sharing such a wonderful review regarding our Hotel on Tripadvisor. We are so glad to hear that your experience has been so good that you want to be back soon. Furthermore, receiving such kind words regarding our facilities and service, make us be motivated to keep doing our best in order to fulfill your expectations through excellence. We hope to receive you back again in Asia Gardens pretty soon in order to enjoy again amazing family moments. Kind regards Sergio Tamayo

    Round Indicators
    PradipSKumar Michigan. 04/18/2017 Família

    “Horrible hotel/ service/ food”

    Traveling in a group of 5 adults & 2 vegetarian seniors citizens. Called three times before making reservations to check if they would accommodate vegetarian and they informed that they have Udaipur restaurant which serves veg food. Four hours before check in we called again to order for food as we were reaching late, they informed that Thai restaurant & Udaipur would have vegetarian food so there's nothing to worry.After check in the shocks started unfolding. Thai restaurant was closed. Asian chef was on an off. On reaching the room,A/C wasn't working in the entire block. They couldn't even have the decency to inform us about it at the reception. We had to settle into the rooms to find out. With Great difficulty we got 2 rooms with working A/C. And were forced to let the 2 senior members sleep in the room without A/C since they couldn't be asked to constantly shift places. This is a hotel for only those who can speak the local language. Great location. Good common areas, decor and lobby. Horrible rooms, horrible food & the worst service you could image. Wouldn't qualify this property in "leading hotels.....". Booked for 2 night but left hotel next morning as we couldn't handle any more. Tried to meet the manager before leaving. He didn't show up so we left after waiting for two hours.... Don't recommend & never to come back.

    DireccionAsiaGardens, Adjunto a Dirección do(a) Barcelo Asia Gardens Hotel & Thai Spa, respondeu a esta avaliação
     Dear guest, First of all, thanks for sharing your impressions regarding our hotel on Tripadvisor. However, I would like to clarify some aspects of your comment in order to give you an answer that fully meets your expectations. On one hand, regarding the vegetarian food, I would like to explain your that all of our restaurants have in their menú several vegetarian options. Futhermore, under request we can modify some dishes in order to adjust them as much as possible to your needs. Additionaly, we created an special vegetarian menú exclusive for you to met your requirements. We deeply regret if all of this was not enough for you. On the other hand, according the air conditioning system, I would like to explain you that due to the variable climatology conditions we currently have some buildings with air conditioning and other with heating system. Moreover, we always offer the guest to choose between this two options in order to make them as comfortable as posible. Furthermore, at your arrival we kindly show you 5 different kinds of rooms and you finally choose the one you feel more comfortable with according your needs. Finally, let me conclude by saying that the manager spoke with some members of your family to sort out any inconveniences you may had, so we are very surprised with your comment. Kind regards, Sergio Tamayo Assistant Manager

    Round Indicators
    elena77555 Barcelona, Espanha. 04/10/2017 Romântico

    “Nice for a short weekend or for families with children ”

    We were booked in a sea view terraced suite which turned out just to have a tiny balcony (only good for two chairs) and a distant glimpse of sea with an urban skyline prevailing in the view. Finally got moved to ground floor where there was a 'natural' terrace as it's on the ground. No rate reduction was offered as staff came up with a 'garden suite' option which had never been (and is not) on the website.... A secluded place with plenty of artificial water around - we bet maintenance must be difficult but they cope adequately. Food is good especially in In Black restaurant. Nice heated pool in the 'adult' area. Spa is ok but seems to be small for the size of the hotel - I was asked to have a foot massage outside with ambient temperature in the evening of 17 or go to the same room with my partner.... a very small gym - just one treadmill and one elipse machine. Manicure and pedicure - never again - broken instruments, proper product like cuticle remover missing, scarce cover with varnish with blank sides left .... not a very professional therapist. I would think the place is good for kids as they would be wondering around a big fenced territory but for adults I think it's too secluded and not up to expectation for a couple, maybe just for a one-off weekend....

    DireccionAsiaGardens, Adjunto a Dirección do(a) Barcelo Asia Gardens Hotel & Thai Spa, respondeu a esta avaliação
     Dear guest, First of all, thank you for posting on TripAdvisor your review regarding your recent stay at Asia Gardens. Relating your comment, since we are a family friendly hotel and attending to the different typologies of customers we currently have, we have exclusives places only for adults in order to preserve the relaxing atmosphere, for instance our heated pool "Caras de Angkor" and regarding the gastronomic offer our gourmet restaurant In Black. However, we will deeply analyze your whole comment in order to improve our services and reach the excellence we are looking for. Looking forward to welcome you back, Kind regards, Sergio Tamayo Assistant Manager

    Round Indicators
    RicardoNeves1983 Portugal. 10/24/2016 Negócios

    “Resort incrível”

    Para quem procura paz, relaxamento e sossego é este o seu local de eleição. Com paisagens bonitas, jardins e lagos lindíssimos e piscinas de cortar a respiração. Não aproveitei os Spa, mas se tivesse de presumir algo, diria que eram excelentes. Não fiquei fã da comida, mas havia sempre alguma variedade. Animação é relativamente pobre e fica longe da praia. Como disse, é algo para umas férias calmas.

    AsiaGardens, Adjunto a Dirección do(a) Barcelo Asia Gardens Hotel & Thai Spa, respondeu a esta avaliação
     Estimado huésped, En primer lugar, agradecerle el tiempo invertido en publicar unas palabras tan amables sobre su estancia en Asia Gardens. Nos alegra oír que tanto nuestras instalaciones como la excelente atmósfera de tranquilidad y paz que se respira, le permitieran disfrutar de una experiencia que usted define como excelente. Quedando a la espera de volver a recibirle, Atentamente, Sergio Tamayo Adjunto a Dirección

    Round Indicators
    Miguel M Lisboa. 08/13/2014 Negócios

    “Um oasis no deserto”

    Excelente local com tudo o que é preciso para se relaxar. Quartos com muito boas condições e com boa decoração. As piscinas são excelentes e a água está sempre numa boa temperatura. Comida de boa qualidade e diversidade. O ambiente geral do resort é completamente contrastante com o ambiente que o rodeia. O espaço é verde, com muitas plantas e relva que reflecte bem o nome do resort. Só acho que a cobertura do Wi-Fi do resort tinha obrigação de ser melhor, mesmo nos quartos tinha falhas constantes.

    CLASSIFICAÇÃO

    Round Indicators

    • abril 20 2017
    • Madri, Espanha
    • Família

    vigilhochleitnerm

    “Asia Gardens”


    Nice place for family and friends. We went with our children and they enjoyed it a lot, and it was also a relaxing time for us. Very good installations and careful service. Good experience we'll probably come back!


    DireccionAsiaGardens, Adjunto a Dirección do(a) Barcelo Asia Gardens Hotel & Thai Spa, respondeu a esta avaliação
    Dear Guest, On behalf of the entire team of Barceló Asia Gardens, we would like to thank you for sharing such a wonderful review regarding our Hotel on Tripadvisor. We are so glad to hear that your experience has been so good that you want to be back soon. Furthermore, receiving such kind words regarding our facilities and service, make us be motivated to keep doing our best in order to fulfill your expectations through excellence. We hope to receive you back again in Asia Gardens pretty soon in order to enjoy again amazing family moments. Kind regards Sergio Tamayo

    CLASSIFICAÇÃO

    Round Indicators

    • abril 18 2017
    • Michigan
    • Família

    PradipSKumar

    “Horrible hotel/ service/ food”


    Traveling in a group of 5 adults & 2 vegetarian seniors citizens. Called three times before making reservations to check if they would accommodate vegetarian and they informed that they have Udaipur restaurant which serves veg food. Four hours before check in we called again to order for food as we were reaching late, they informed that Thai restaurant & Udaipur would have vegetarian food so there's nothing to worry.After check in the shocks started unfolding. Thai restaurant was closed. Asian chef was on an off. On reaching the room,A/C wasn't working in the entire block. They couldn't even have the decency to inform us about it at the reception. We had to settle into the rooms to find out. With Great difficulty we got 2 rooms with working A/C. And were forced to let the 2 senior members sleep in the room without A/C since they couldn't be asked to constantly shift places. This is a hotel for only those who can speak the local language. Great location. Good common areas, decor and lobby. Horrible rooms, horrible food & the worst service you could image. Wouldn't qualify this property in "leading hotels.....". Booked for 2 night but left hotel next morning as we couldn't handle any more. Tried to meet the manager before leaving. He didn't show up so we left after waiting for two hours.... Don't recommend & never to come back.


    DireccionAsiaGardens, Adjunto a Dirección do(a) Barcelo Asia Gardens Hotel & Thai Spa, respondeu a esta avaliação
    Dear guest, First of all, thanks for sharing your impressions regarding our hotel on Tripadvisor. However, I would like to clarify some aspects of your comment in order to give you an answer that fully meets your expectations. On one hand, regarding the vegetarian food, I would like to explain your that all of our restaurants have in their menú several vegetarian options. Futhermore, under request we can modify some dishes in order to adjust them as much as possible to your needs. Additionaly, we created an special vegetarian menú exclusive for you to met your requirements. We deeply regret if all of this was not enough for you. On the other hand, according the air conditioning system, I would like to explain you that due to the variable climatology conditions we currently have some buildings with air conditioning and other with heating system. Moreover, we always offer the guest to choose between this two options in order to make them as comfortable as posible. Furthermore, at your arrival we kindly show you 5 different kinds of rooms and you finally choose the one you feel more comfortable with according your needs. Finally, let me conclude by saying that the manager spoke with some members of your family to sort out any inconveniences you may had, so we are very surprised with your comment. Kind regards, Sergio Tamayo Assistant Manager

    CLASSIFICAÇÃO

    Round Indicators

    • abril 10 2017
    • Barcelona, Espanha
    • Romântico

    elena77555

    “Nice for a short weekend or for families with children ”


    We were booked in a sea view terraced suite which turned out just to have a tiny balcony (only good for two chairs) and a distant glimpse of sea with an urban skyline prevailing in the view. Finally got moved to ground floor where there was a 'natural' terrace as it's on the ground. No rate reduction was offered as staff came up with a 'garden suite' option which had never been (and is not) on the website.... A secluded place with plenty of artificial water around - we bet maintenance must be difficult but they cope adequately. Food is good especially in In Black restaurant. Nice heated pool in the 'adult' area. Spa is ok but seems to be small for the size of the hotel - I was asked to have a foot massage outside with ambient temperature in the evening of 17 or go to the same room with my partner.... a very small gym - just one treadmill and one elipse machine. Manicure and pedicure - never again - broken instruments, proper product like cuticle remover missing, scarce cover with varnish with blank sides left .... not a very professional therapist. I would think the place is good for kids as they would be wondering around a big fenced territory but for adults I think it's too secluded and not up to expectation for a couple, maybe just for a one-off weekend....


    DireccionAsiaGardens, Adjunto a Dirección do(a) Barcelo Asia Gardens Hotel & Thai Spa, respondeu a esta avaliação
    Dear guest, First of all, thank you for posting on TripAdvisor your review regarding your recent stay at Asia Gardens. Relating your comment, since we are a family friendly hotel and attending to the different typologies of customers we currently have, we have exclusives places only for adults in order to preserve the relaxing atmosphere, for instance our heated pool "Caras de Angkor" and regarding the gastronomic offer our gourmet restaurant In Black. However, we will deeply analyze your whole comment in order to improve our services and reach the excellence we are looking for. Looking forward to welcome you back, Kind regards, Sergio Tamayo Assistant Manager

    CLASSIFICAÇÃO

    Round Indicators

    • outubro 24 2016
    • Portugal
    • Negócios

    RicardoNeves1983

    “Resort incrível”


    Para quem procura paz, relaxamento e sossego é este o seu local de eleição. Com paisagens bonitas, jardins e lagos lindíssimos e piscinas de cortar a respiração. Não aproveitei os Spa, mas se tivesse de presumir algo, diria que eram excelentes. Não fiquei fã da comida, mas havia sempre alguma variedade. Animação é relativamente pobre e fica longe da praia. Como disse, é algo para umas férias calmas.


    AsiaGardens, Adjunto a Dirección do(a) Barcelo Asia Gardens Hotel & Thai Spa, respondeu a esta avaliação
    Estimado huésped, En primer lugar, agradecerle el tiempo invertido en publicar unas palabras tan amables sobre su estancia en Asia Gardens. Nos alegra oír que tanto nuestras instalaciones como la excelente atmósfera de tranquilidad y paz que se respira, le permitieran disfrutar de una experiencia que usted define como excelente. Quedando a la espera de volver a recibirle, Atentamente, Sergio Tamayo Adjunto a Dirección

    CLASSIFICAÇÃO

    Round Indicators

    • agosto 13 2014
    • Lisboa
    • Negócios

    Miguel M

    “Um oasis no deserto”


    Excelente local com tudo o que é preciso para se relaxar. Quartos com muito boas condições e com boa decoração. As piscinas são excelentes e a água está sempre numa boa temperatura. Comida de boa qualidade e diversidade. O ambiente geral do resort é completamente contrastante com o ambiente que o rodeia. O espaço é verde, com muitas plantas e relva que reflecte bem o nome do resort. Só acho que a cobertura do Wi-Fi do resort tinha obrigação de ser melhor, mesmo nos quartos tinha falhas constantes.


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