TripAdvisor Certificate of Excellence five years in a row
Our hotel has been recognized with this exclusive award which is only granted to hotels that have succeeded in achieving the Certificate of Excellence five years in a row. The TripAdvisor Certificate of Excellence is an award that can only be achieved by regularly receiving excellent comments from users.
We would like to thank all our visitors who made this recognition possible.
Group Winner 2015
Barceló Hotels & Resorts received the best result by having the highest level of Safety and Hygiene Standards among all establishments that form part of the Cristal program in Latin America.
The "H" Award is an award which the Ministry of Tourism and the Ministry of Health grants for complying with the hygiene standards that are set out in the Mexican legislation NMX-F605 NORMEX 2004.
The assessment is carried out in the following areas:
· Receiving food
· Handling chemical products
· Dining area
· Food preparation
· Service area
· Water and ice
· Health services for employees
· Waste management
· Pest control
This recognition guarantees the commitment of the Barceló Maya Tropical hotel to its guests when preparing and serving food and beverages.
The Cristal Award is a hygiene-health program that has been developed and the purpose of it is to reduce main health risks associated with the water used, preparation of food and services provided in the establishment.
It takes place in the hotels of the Barceló Group and is based on the protocols and controls of a checklist with more than 250 itemized points, which are performed according to guidelines from the World Health Organization (WHO).
This program is focused on the following areas: food and drink, preventing the proliferation of Legionnaires' disease, safety and health control in swimming pools and ongoing training.