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Strand des Barceló HotelsMaya Palace Deluxe
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Karte und Lage

Carretera Federal Chetumal-Puerto Juárez, Km. 266,3   77750 Riviera Maya, Q.Roo ,   México  


Sehenswürdigkeiten

78,7 km Internationalen Flughafen Cancún

0 m Chac Halal Beach

35 km Tulum Ausgrabungsstätte

30 km Xel-Ha

Premios y Reconocimientos

Preise und Auszeichnungen

Bewertungen der Gäste

Es gibt keine besseren Experten als andere Reisende.

Premium Level at Barceló Maya Palace

5.0/5
| 0 Bewertungen

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    Round Indicators
    Lauriehome Parker, Colorado. 06/06/2019 Familie

    “Fernando and Nelson at the Brasserie... the BEST in the business”

    Each time we visit Barcelo we enjoy the sun, the pools, the food and the early morning walks along the beach. That said, you can find those things at other resorts. The bonus with Barcelo Maya Palace is that you also find wait staff who are the best in the business.... that is no exaggeration. The three specialty restaurants at the Palace should not be missed. A night at each of these restaurants should be some of the highlights of your trip. All three are outstanding. When you visit the Brasserie, we suggest you ask for Fernando or Nelson. They will treat you like royalty and make recommendations sure to please. If they worked in the United States, no matter at which restaurant, it would be our favorite. Treat yourself and have dinner with either of these two gentlemen.

    HBarcelo-Maya-Palace, Gerente von Premium Level at Barceló Maya Palace, hat diese Bewertung kommentiert
     Dear Guest; We first would like to thank you for making our Barceló Palace your preferred choice for your holidays in Riviera Maya , it is always a pleasure to welcome back our most loyal guests year after year. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards,

    Round Indicators
    Blayne S 05/29/2019 Familie

    “My favorite place on earth”

    This place is amazing so beautiful so fun so great and the stuff are amazing Carlos and wendy and so much more the nicest funniest best people I have ever met I highly suggest to come here its amazing

    HBarcelo-Maya-Palace, Gerente von Premium Level at Barceló Maya Palace, hat diese Bewertung kommentiert
     Dear Guest; We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Best Regards,

    Round Indicators
    FANCYKHJ 05/28/2019 Reisen mit Freunden

    “rude service”

    The staff was only friendly to the guests who have spent money in the hotel. I did not check in, but just wanted to find my friends who stayed in the hotel. As a result, I was treated very rudely by the hotel staff(Not just one, but three or four).And my friend told me the attitude of hotel staff is proportional to your cost. Practical, but also cold. 酒店工作人员的态度和消费的多少成正比,我来这里找一位朋友,但因为没有入住酒店,受到工作人员很粗鲁的对待,非常功利的一家酒店。

    HBarcelo-Maya-Palace, Gerente von Premium Level at Barceló Maya Palace, hat diese Bewertung kommentiert
     Dear Guest; We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Best Regards,

    Round Indicators
    lovemytwins 05/22/2019 Familie

    “7 day horrible experience”

    Premium level is a joke. You get nothing extra for this expensive upgrade. We were treated horribly by staff almost every day. Want food close to the pool or beach? Nope, you will walk and waste 2 hours just eat eat horrible food. Beach is full of rocks and sea weed. No pool or beach service. Everything costs extra and look at my photo..this sat here for 2 days until I called to have them clean our room, they just skipped us. THIS PLACE IS Quantity of Quality for sure!!!

    HBarcelo-Maya-Palace, Gerente von Premium Level at Barceló Maya Palace, hat diese Bewertung kommentiert
     Dear Guest; Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. See you soon.

    Round Indicators
    535hanspeterh Hochdorf, Schweiz. 03/30/2018 Paare

    “Wunderschöner langer Strand, tolle Pools und vor allem mega gepflegte Anlage”

    Bequeme Betten, schöner Balkon, gute und genügend Liegen, sehr gutes Essen im Brasilianischem Steakhouse ( täglich möglich wenn Level gebucht). Sehr schönes fast neues Spa (gratis wenn Level gebucht). Palace hat auch im Grill Restaurant teuerere Produkte als die 4 anderen Hotels in der Anlage (vor allem Seafood).

    BEWERTUNG

    Round Indicators

    • juni 6 2019
    • Parker, Colorado
    • Familie

    Lauriehome

    “Fernando and Nelson at the Brasserie... the BEST in the business”


    Each time we visit Barcelo we enjoy the sun, the pools, the food and the early morning walks along the beach. That said, you can find those things at other resorts. The bonus with Barcelo Maya Palace is that you also find wait staff who are the best in the business.... that is no exaggeration. The three specialty restaurants at the Palace should not be missed. A night at each of these restaurants should be some of the highlights of your trip. All three are outstanding. When you visit the Brasserie, we suggest you ask for Fernando or Nelson. They will treat you like royalty and make recommendations sure to please. If they worked in the United States, no matter at which restaurant, it would be our favorite. Treat yourself and have dinner with either of these two gentlemen.


    HBarcelo-Maya-Palace, Gerente von Premium Level at Barceló Maya Palace, hat diese Bewertung kommentiert
    Dear Guest; We first would like to thank you for making our Barceló Palace your preferred choice for your holidays in Riviera Maya , it is always a pleasure to welcome back our most loyal guests year after year. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards,

    BEWERTUNG

    Round Indicators

    • mai 29 2019
    • Familie

    Blayne S

    “My favorite place on earth”


    This place is amazing so beautiful so fun so great and the stuff are amazing Carlos and wendy and so much more the nicest funniest best people I have ever met I highly suggest to come here its amazing


    HBarcelo-Maya-Palace, Gerente von Premium Level at Barceló Maya Palace, hat diese Bewertung kommentiert
    Dear Guest; We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Best Regards,

    BEWERTUNG

    Round Indicators

    • mai 28 2019
    • Reisen mit Freunden

    FANCYKHJ

    “rude service”


    The staff was only friendly to the guests who have spent money in the hotel. I did not check in, but just wanted to find my friends who stayed in the hotel. As a result, I was treated very rudely by the hotel staff(Not just one, but three or four).And my friend told me the attitude of hotel staff is proportional to your cost. Practical, but also cold. 酒店工作人员的态度和消费的多少成正比,我来这里找一位朋友,但因为没有入住酒店,受到工作人员很粗鲁的对待,非常功利的一家酒店。


    HBarcelo-Maya-Palace, Gerente von Premium Level at Barceló Maya Palace, hat diese Bewertung kommentiert
    Dear Guest; We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Best Regards,

    BEWERTUNG

    Round Indicators

    • mai 22 2019
    • Familie

    lovemytwins

    “7 day horrible experience”


    Premium level is a joke. You get nothing extra for this expensive upgrade. We were treated horribly by staff almost every day. Want food close to the pool or beach? Nope, you will walk and waste 2 hours just eat eat horrible food. Beach is full of rocks and sea weed. No pool or beach service. Everything costs extra and look at my photo..this sat here for 2 days until I called to have them clean our room, they just skipped us. THIS PLACE IS Quantity of Quality for sure!!!


    HBarcelo-Maya-Palace, Gerente von Premium Level at Barceló Maya Palace, hat diese Bewertung kommentiert
    Dear Guest; Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. See you soon.

    BEWERTUNG

    Round Indicators

    • märz 30 2018
    • Hochdorf, Schweiz
    • Paare

    535hanspeterh

    “Wunderschöner langer Strand, tolle Pools und vor allem mega gepflegte Anlage”


    Bequeme Betten, schöner Balkon, gute und genügend Liegen, sehr gutes Essen im Brasilianischem Steakhouse ( täglich möglich wenn Level gebucht). Sehr schönes fast neues Spa (gratis wenn Level gebucht). Palace hat auch im Grill Restaurant teuerere Produkte als die 4 anderen Hotels in der Anlage (vor allem Seafood).


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