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Fotos  vom Strand des Barcló Hotels Occidental Grand Xcaret Resort
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Karte und Lage

Carretera Chetumal Puerto Juárez Km. 282   77710 Riviera Maya, Quintana Roo ,   México  


Sehenswürdigkeiten

63,2 km  Internationaler Flughafen Cancún

5 Min. Playa del Carmen

58 km Tulum

41 km Xel há

Premios y Reconocimientos

Preise und Auszeichnungen

Bewertungen der Gäste

Es gibt keine besseren Experten als andere Reisende.

Royal Level at Occidental at Xcaret Destination

5.0/5
| 0 Bewertungen

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776

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    Round Indicators
    CaMa8984 09/28/2019 Paare

    “Pescador Spitze ”

    Super schönes Hotel mit viel Natur und Tieren! Extra Dank geht an Diego Chavez unsere Bedienung im Pescador! Sehr freundlich und zuvorkommend, mit spezial-menü und vielen Extras! Vielen Dank auch an die Köche Liliana, Loyda und Edwin. Super leckeres Essen! Genauso wie die Cocktail-chefs, die jeden Drink für einen mixen! War ein perfekter Urlaub zum entspannen. Gerne wieder

    OccidentalatXcaret, Customer Care Coordinator von Occidental at Xcaret Destination, hat diese Bewertung kommentiert
     Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. It gives me a great pride to know that our staffs are commended for their kindness and professionalism. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards.

    Round Indicators
    Biggilein1978 12/01/2018 Alleinreisende

    “Tolles Hotel”

    Ich habe meinen Aufenthalt hier sehr genossen. Tolle Menschen, leckeres Essen, saubere Zimmer. Für alleinreisenden empfehlenswert, da man sich nie alleine fühlt, alle sind immer sehr freundluch und bemüht. Der angrenzende Freizeitpark Xcaret ist ebenfalls zu erwähnen. Touren habe ich mit Aledia Tours gemacht.

    OccidentalatXcaret, Customer Care Coordinator von Occidental at Xcaret Destination, hat diese Bewertung kommentiert
     Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. It gives me a great pride to know that our staffs are commended for their kindness and professionalism. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards.

    Round Indicators
    VanessaWieland Bad Salzungen, Deutschland. 06/18/2018 Paare

    “Erwartungen absolut erfüllt”

    Tolles Hotel -es bleiben keine Wünsche offen- sehr gepflegte Anlage- trotz der Größe und Anzahl der Gäste, nie überlaufen, sehr schöner Strandabschnitt mit eigner Bucht- riesige Poolanlage- einfach ein tolles Ambiente

    OccidentalatXcaret, Social Media & Customer Care Coordinator von Occidental at Xcaret Destination, hat diese Bewertung kommentiert
     Hi VanessaWieland, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. It gives me a great pride to know that our staffs are commended for their kindness and professionalism. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards.

    Round Indicators
    SvenKdfdf 06/12/2018 Familie

    “Top Resort”

    Rundum super Urlaub! Sehr schöne und sehr gepflegte Anlage mit direktem Zugang zum XCaret Park (zusätzliche Kosten). Viele Ausflugsziele in der Nähe. Extrem freundliches Personal und toller Service. Leckeres und abwechslungsreiches Essen in den vielen a la Carte Restaurants.

    OccidentalatXcaret, Social Media & Customer Care Coordinator von Occidental at Xcaret Destination, hat diese Bewertung kommentiert
     Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. We are delighted to read, that we were up to par to your standards. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. We hope to have the pleasure to host you again. Regards.

    Round Indicators
    norbertbernardw Hoisdorf, Deutschland. 05/23/2018 Familie

    “Lobbybar”

    Leider war die Lobbybar gesperrt durch Bauarbeiten. Die Plätze fehlten bei Gewitter zum hinsetzen. Wir waren schon mal 2017 in der Anlage, da hat es uns besser gefallen. Wir waren schon sehr verärgert deswegen, da wir auch Silberhochzeit hatten und unsere 3 Erwachsenen Kinder mit hatten. Abends eben mal längr zu sitzen und nette Gespräche zu führen haben wir sehr vermisst.

    OccidentalatXcaret, Social Media & Customer Care Coordinator von Occidental at Xcaret Destination, hat diese Bewertung kommentiert
     Hi norbertbernardw, Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. We are very concerned that despite of several efforts, we unfortunately failed to please you during your stay. I will share your comments with the manager immediately to ensure we are maintaining the high level of service we pride ourselves on. Our guests’ satisfaction is our priority; therefore, we will review them with the Hotel Manager in order to avoid this incidents in the future. Please let me know when you will be back to our property and I will personally make sure that your next visit will be a perfect one. Regards.

    BEWERTUNG

    Round Indicators

    • september 28 2019
    • Paare

    CaMa8984

    “Pescador Spitze ”


    Super schönes Hotel mit viel Natur und Tieren! Extra Dank geht an Diego Chavez unsere Bedienung im Pescador! Sehr freundlich und zuvorkommend, mit spezial-menü und vielen Extras! Vielen Dank auch an die Köche Liliana, Loyda und Edwin. Super leckeres Essen! Genauso wie die Cocktail-chefs, die jeden Drink für einen mixen! War ein perfekter Urlaub zum entspannen. Gerne wieder


    OccidentalatXcaret, Customer Care Coordinator von Occidental at Xcaret Destination, hat diese Bewertung kommentiert
    Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. It gives me a great pride to know that our staffs are commended for their kindness and professionalism. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards.

    BEWERTUNG

    Round Indicators

    • dezember 1 2018
    • Alleinreisende

    Biggilein1978

    “Tolles Hotel”


    Ich habe meinen Aufenthalt hier sehr genossen. Tolle Menschen, leckeres Essen, saubere Zimmer. Für alleinreisenden empfehlenswert, da man sich nie alleine fühlt, alle sind immer sehr freundluch und bemüht. Der angrenzende Freizeitpark Xcaret ist ebenfalls zu erwähnen. Touren habe ich mit Aledia Tours gemacht.


    OccidentalatXcaret, Customer Care Coordinator von Occidental at Xcaret Destination, hat diese Bewertung kommentiert
    Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. It gives me a great pride to know that our staffs are commended for their kindness and professionalism. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards.

    BEWERTUNG

    Round Indicators

    • juni 18 2018
    • Bad Salzungen, Deutschland
    • Paare

    VanessaWieland

    “Erwartungen absolut erfüllt”


    Tolles Hotel -es bleiben keine Wünsche offen- sehr gepflegte Anlage- trotz der Größe und Anzahl der Gäste, nie überlaufen, sehr schöner Strandabschnitt mit eigner Bucht- riesige Poolanlage- einfach ein tolles Ambiente


    OccidentalatXcaret, Social Media & Customer Care Coordinator von Occidental at Xcaret Destination, hat diese Bewertung kommentiert
    Hi VanessaWieland, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. It gives me a great pride to know that our staffs are commended for their kindness and professionalism. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards.

    BEWERTUNG

    Round Indicators

    • juni 12 2018
    • Familie

    SvenKdfdf

    “Top Resort”


    Rundum super Urlaub! Sehr schöne und sehr gepflegte Anlage mit direktem Zugang zum XCaret Park (zusätzliche Kosten). Viele Ausflugsziele in der Nähe. Extrem freundliches Personal und toller Service. Leckeres und abwechslungsreiches Essen in den vielen a la Carte Restaurants.


    OccidentalatXcaret, Social Media & Customer Care Coordinator von Occidental at Xcaret Destination, hat diese Bewertung kommentiert
     Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. We are delighted to read, that we were up to par to your standards. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. We hope to have the pleasure to host you again. Regards.

    BEWERTUNG

    Round Indicators

    • mai 23 2018
    • Hoisdorf, Deutschland
    • Familie

    norbertbernardw

    “Lobbybar”


    Leider war die Lobbybar gesperrt durch Bauarbeiten. Die Plätze fehlten bei Gewitter zum hinsetzen. Wir waren schon mal 2017 in der Anlage, da hat es uns besser gefallen. Wir waren schon sehr verärgert deswegen, da wir auch Silberhochzeit hatten und unsere 3 Erwachsenen Kinder mit hatten. Abends eben mal längr zu sitzen und nette Gespräche zu führen haben wir sehr vermisst.


    OccidentalatXcaret, Social Media & Customer Care Coordinator von Occidental at Xcaret Destination, hat diese Bewertung kommentiert
    Hi norbertbernardw, Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. We are very concerned that despite of several efforts, we unfortunately failed to please you during your stay. I will share your comments with the manager immediately to ensure we are maintaining the high level of service we pride ourselves on. Our guests’ satisfaction is our priority; therefore, we will review them with the Hotel Manager in order to avoid this incidents in the future. Please let me know when you will be back to our property and I will personally make sure that your next visit will be a perfect one. Regards.

    Schließen 

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