Barceló Hotel Interiors  Guatemala City

Barceló Guatemala City

Texto: 8705 Guatemala's financial district is ideal for business trips as well as urban tourism. 7ª Avenida, 15-45. Zona 9 | 01009 Guatemala City
+502 2378 40 00 +502 2320 40 02
Barceló Guatemala City Texto: 8705 4 out of 5 based on 1670 ratings. 1670 user reviews.
Barceló Guatemala City reviewed by 16months on . Not as nice as it used to be We've stayed at this property many times over the past 12 years. On our last visit, we noticed how tired and shabby the rooms are looking, they are definitely in need of a remodel. It's impossible to... Rating: 3
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Barceló Guatemala City

7ª Avenida, 15-45. Zona 9   01009 Guatemala City  


Points of Interest

0.8 mi La Aurora International Airport

6 mi Mayan Golf Club

91 mi Lake Atilam

1.5 mi Oakland Mall

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Guest reviews.

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Barceló Guatemala City

4.0/5 Round Indicators
| 1733 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

46% Complete

808

Very good

38% Complete

660

Average

9% Complete

165

Poor

3% Complete

55

Very poor

2% Complete

45

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    Round Indicators
    MikeDana2 New York City. 02/20/2018

    “Nice hotel, great pool, nice location - food feh!”

    We stayed at the Barcelo for 2 nights at the start of our holiday and 1 night at the end. We enjoyed the room, the ice machine, the pool and the spa immensely. The lifeguard Eddie was a treat to speak with and always ready with a smile. The massage at the spa was relaxing and well done. Our only complaint would be the blase food served at the buffet in the main restaurant, La Vista. Breakfast was generally ok with fruit, pancakes and some rolls etc. Dinner served much of the same each night and most of the food was just ok. All in all we enjoyed our stay at the Barcelo!

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    Round Indicators
    Susan O Weedsport, New York. 02/18/2018 Couples

    “Nice hotel that is convenient to the International Airport”

    My husband and I stayed here two nights. The first night of our 11-day tour of Guatemala and the last night of our tour. This hotel is great as a starting off point or ending point of your trip to Guatemala because of it's close proximity to the airport. However, there is not a lot of things to do within walking distance of the hotel so I cannot imagine spending more than one night here. Both times we arrived after check-in time but we had to wait about 20 to 30 minutes because our room was not ready. Not a big deal, but not sure why this happened so late in the day. Our rooms were both identical. Spacious and clean and the beds were comfortable. The one difference was that the hairdryer in our first room was a regular, modern hairdryer that worked fine. The hairdryer in our last room was very old and had about as much power as someone blowing on my head. It wasn't a big deal to me, but I'm not sure why they would keep such an old and inefficient hairdryer in any of their rooms. If you're someone whose hair takes a long time to dry with a normal dryer, you'd have had a real problem with this one. The rooms do all have balconies which is very nice. Our first morning there, our tour group had to leave at 4:00 am to catch another flight to Flores so we missed the breakfast buffet but the hotel did provide everyone with a boxed breakfast. They weren't very good though, with cheese sandwiches and an apple and a can of juice. It was better than nothing but most people in our group were less than thrilled with their box. The actual breakfast buffet was great. Lots of variety! The hotel has a couple very nice gift shops in case you need some last minute souvenirs. The dinner buffet was decent. There was a good variety of choices but nothing seemed quite as hot as we'd have liked it. I'm not sure what other hotels are in the area that would be comparable but this hotel is a good choice. It is a modern, clean and convenient place to land when you first arrive in Guatemala and hopefully head off to see other more interesting and beautiful parts of the country or to spend your last night before an early-morning flight.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    Round Indicators
    Snowbird888 Toronto, ON Canada. 02/16/2018 Family

    “Nice Hotel very close to the International Airport too”

    This is quite a very well run business hotel, spacious, good decor, all amenities and with courteous staff. The breakfast buffet is well stocked and have a great variety of hot and cold items. The hotel is located only 15 minutes from the Airport (when in perfect traffic condition), and there is hourly free shuttle service. The area seems to be safe enough to walk at night (though not much to see after hours). 5 minutes walk to the nearest Transmetro station (very low cost express bus with its own dedicated bus lane) direct to the downtown area. The only inconvenience is the bath tub glass door keeps on leaking water to the washroom floor.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    Round Indicators
    Regalgranny Saint Louis, Missouri. 02/11/2018 Family

    “Wonderful Place To Stay”

    I spent four nights there. The room was quite large.very nice, lots of room and the toiletries were very nice. Security was very good and it was present every where. The pool area was amazing it was across from the patio and dining area. You could watch swimmers while eating.. I had access to the VIP floor and the refreshments were very nice. Others in my group had 2 level suites that were very nice also with VIP access. Had the buffet breakfast every day and it was excellent. Something for everybody to fill up on. I especially enjoyed the fresh juices. I enjoyed shopping in the hotel shops which were pretty neat. Some of the same items that was at the Market for about the same price. The shuttle service was very good however I thought the traffic was really bad, lots of congestion each day I went out. Close to air port will definitely stay there again and recommend it to my traveling friends.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    Round Indicators
    Foodeater05 Ballerup, Denmark. 02/10/2018 Couples

    “Reception unable to solve a simple issue”

    Currently staying at number 1030, we have had issues with the neighbor throwing a party, listening to loud music and yelling. The reception were so unkind to ask us to move to another room, instead of solving the issue with bad behaving guests.. That's pretty poor, when you pay alot to get a good night's sleep. Otherwise the hotel is OK.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences. Your comments will help us to continue improving our service and quality standards. Best regards.

    EVALUATION

    Round Indicators

    • february 20 2018
    • New York City

    MikeDana2

    “Nice hotel, great pool, nice location - food feh!”


    We stayed at the Barcelo for 2 nights at the start of our holiday and 1 night at the end. We enjoyed the room, the ice machine, the pool and the spa immensely. The lifeguard Eddie was a treat to speak with and always ready with a smile. The massage at the spa was relaxing and well done. Our only complaint would be the blase food served at the buffet in the main restaurant, La Vista. Breakfast was generally ok with fruit, pancakes and some rolls etc. Dinner served much of the same each night and most of the food was just ok. All in all we enjoyed our stay at the Barcelo!


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    EVALUATION

    Round Indicators

    • february 18 2018
    • Weedsport, New York
    • Couples

    Susan O

    “Nice hotel that is convenient to the International Airport”


    My husband and I stayed here two nights. The first night of our 11-day tour of Guatemala and the last night of our tour. This hotel is great as a starting off point or ending point of your trip to Guatemala because of it's close proximity to the airport. However, there is not a lot of things to do within walking distance of the hotel so I cannot imagine spending more than one night here. Both times we arrived after check-in time but we had to wait about 20 to 30 minutes because our room was not ready. Not a big deal, but not sure why this happened so late in the day. Our rooms were both identical. Spacious and clean and the beds were comfortable. The one difference was that the hairdryer in our first room was a regular, modern hairdryer that worked fine. The hairdryer in our last room was very old and had about as much power as someone blowing on my head. It wasn't a big deal to me, but I'm not sure why they would keep such an old and inefficient hairdryer in any of their rooms. If you're someone whose hair takes a long time to dry with a normal dryer, you'd have had a real problem with this one. The rooms do all have balconies which is very nice. Our first morning there, our tour group had to leave at 4:00 am to catch another flight to Flores so we missed the breakfast buffet but the hotel did provide everyone with a boxed breakfast. They weren't very good though, with cheese sandwiches and an apple and a can of juice. It was better than nothing but most people in our group were less than thrilled with their box. The actual breakfast buffet was great. Lots of variety! The hotel has a couple very nice gift shops in case you need some last minute souvenirs. The dinner buffet was decent. There was a good variety of choices but nothing seemed quite as hot as we'd have liked it. I'm not sure what other hotels are in the area that would be comparable but this hotel is a good choice. It is a modern, clean and convenient place to land when you first arrive in Guatemala and hopefully head off to see other more interesting and beautiful parts of the country or to spend your last night before an early-morning flight.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    EVALUATION

    Round Indicators

    • february 16 2018
    • Toronto, ON Canada
    • Family

    Snowbird888

    “Nice Hotel very close to the International Airport too”


    This is quite a very well run business hotel, spacious, good decor, all amenities and with courteous staff. The breakfast buffet is well stocked and have a great variety of hot and cold items. The hotel is located only 15 minutes from the Airport (when in perfect traffic condition), and there is hourly free shuttle service. The area seems to be safe enough to walk at night (though not much to see after hours). 5 minutes walk to the nearest Transmetro station (very low cost express bus with its own dedicated bus lane) direct to the downtown area. The only inconvenience is the bath tub glass door keeps on leaking water to the washroom floor.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    EVALUATION

    Round Indicators

    • february 11 2018
    • Saint Louis, Missouri
    • Family

    Regalgranny

    “Wonderful Place To Stay”


    I spent four nights there. The room was quite large.very nice, lots of room and the toiletries were very nice. Security was very good and it was present every where. The pool area was amazing it was across from the patio and dining area. You could watch swimmers while eating.. I had access to the VIP floor and the refreshments were very nice. Others in my group had 2 level suites that were very nice also with VIP access. Had the buffet breakfast every day and it was excellent. Something for everybody to fill up on. I especially enjoyed the fresh juices. I enjoyed shopping in the hotel shops which were pretty neat. Some of the same items that was at the Market for about the same price. The shuttle service was very good however I thought the traffic was really bad, lots of congestion each day I went out. Close to air port will definitely stay there again and recommend it to my traveling friends.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    EVALUATION

    Round Indicators

    • february 10 2018
    • Ballerup, Denmark
    • Couples

    Foodeater05

    “Reception unable to solve a simple issue”


    Currently staying at number 1030, we have had issues with the neighbor throwing a party, listening to loud music and yelling. The reception were so unkind to ask us to move to another room, instead of solving the issue with bad behaving guests.. That's pretty poor, when you pay alot to get a good night's sleep. Otherwise the hotel is OK.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences. Your comments will help us to continue improving our service and quality standards. Best regards.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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