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Façade of the Barceló Mexico Reforma hotel
Premios y Reconocimientos

Prizes and Awards

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map

Map and location

Paseo de la Reforma, 1   06030 Ciudad de México , Col. Tabacalera    


Points of Interest

7.9 mi Mexico City International Airport (MEX)

2.1 miles Zócalo - Plaza de la Constitución

4 mi Soumaya Museum

2.2 miles The ​Metropolitan Cathedral

Guest reviews.

There is no better expert than a traveller.

Barceló México Reforma

4.5/5 Round Indicators
| 2269 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

57% Complete

1306

Very good

24% Complete

564

Average

8% Complete

197

Poor

4% Complete

99

Very poor

4% Complete

103

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    Round Indicators
    Jonesmiller77 11/10/2019 Family

    “The elmer buttons”

    The elmer bellman should be more courteous with the guests who come from afar to visit his country he did not complain about the hotel it is only a suggestion that the staff should know that the tip is volunteer not mandatory since after carrying the bags the person made the comment that he required a tip for the service It was not pleasant since at that time I did not have my wallet at hand everything else very well I congratulate the Japanese restaurant all excellent

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Jonesmiller77, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We will be reviewing you comment with the corrisponding area so we are able to improve and offer a better stay. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Ena Navarro Quality and Service

    Round Indicators
    Thomas M Newton. 11/09/2019 Solo travel

    “All week”

    Barcelo meets and exceeds expectations. Sonora Grille provided most excellent beef and service. Location on Reforma suited my needs just right. Professional staff I encountered, from Bell Captains to Reception to Housekeeping, provided me service at level to match that in U.S., U.K., and EU.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Thomas M, Thank you for the great feedback of your recent holiday experience at our Barceló México Reforma; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    Round Indicators
    627janpaulc Bucharest, Romania. 11/08/2019 Business

    “Excellent view and location”

    Barcelo Reforma is a very good hotel for business travelers but also a visit to the Mexico City. It offers easy access to many objectives but also transport possibilities. The quality / price ratio is an excellent one in my opinion.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear 627janpaulc, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    Round Indicators
    domho1963 Easton, Connecticut. 11/07/2019 Friends getaway

    “Beautiful hotel”

    Nice hotel! Clean rooms, professional and friendly staffs. 3 restaurants on site. Coffee maker and small refrigerator in room. Free 2 bottle of water daily. Starbucks coffee in lobby area. Large swimming pool and spa. Has a gym and hair salon. Convenient to shops and restaurants. Near tourists area.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear domho1963, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    Round Indicators
    aidam68 Pembroke Pines, Florida. 11/06/2019 Couples

    “Mexico vacation”

    The Breakfast was excellent, a variety of food , the Bar was nice also Sonora Grill is excellent restaurant a Big + to the Hotel, Location is nice we had a nice view and had spa services as well i would come back

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear aidam68, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • november 10 2019
    • Family

    Jonesmiller77

    “The elmer buttons”


    The elmer bellman should be more courteous with the guests who come from afar to visit his country he did not complain about the hotel it is only a suggestion that the staff should know that the tip is volunteer not mandatory since after carrying the bags the person made the comment that he required a tip for the service It was not pleasant since at that time I did not have my wallet at hand everything else very well I congratulate the Japanese restaurant all excellent


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Jonesmiller77, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We will be reviewing you comment with the corrisponding area so we are able to improve and offer a better stay. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • november 9 2019
    • Newton
    • Solo travel

    Thomas M

    “All week”


    Barcelo meets and exceeds expectations. Sonora Grille provided most excellent beef and service. Location on Reforma suited my needs just right. Professional staff I encountered, from Bell Captains to Reception to Housekeeping, provided me service at level to match that in U.S., U.K., and EU.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Thomas M, Thank you for the great feedback of your recent holiday experience at our Barceló México Reforma; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • november 8 2019
    • Bucharest, Romania
    • Business

    627janpaulc

    “Excellent view and location”


    Barcelo Reforma is a very good hotel for business travelers but also a visit to the Mexico City. It offers easy access to many objectives but also transport possibilities. The quality / price ratio is an excellent one in my opinion.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear 627janpaulc, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • november 7 2019
    • Easton, Connecticut
    • Friends getaway

    domho1963

    “Beautiful hotel”


    Nice hotel! Clean rooms, professional and friendly staffs. 3 restaurants on site. Coffee maker and small refrigerator in room. Free 2 bottle of water daily. Starbucks coffee in lobby area. Large swimming pool and spa. Has a gym and hair salon. Convenient to shops and restaurants. Near tourists area.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear domho1963, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • november 6 2019
    • Pembroke Pines, Florida
    • Couples

    aidam68

    “Mexico vacation”


    The Breakfast was excellent, a variety of food , the Bar was nice also Sonora Grill is excellent restaurant a Big + to the Hotel, Location is nice we had a nice view and had spa services as well i would come back


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear aidam68, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

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