Barceló Hotel Pool  Ixtapa Beach
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Barceló Ixtapa

Boulevard Ixtapa, s/n   40880 Ixtapa, Guerrero ,   México  


Points of Interest

12 mi Zihuatanejo Int’l

1.5 mi Marina Ixtapa golf course

109 yards Palma Real golf course (by Robert Trent Jones Jr.)

0 m El Palmar beach

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Ixtapa

4.5/5 Round Indicators
| 3362 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

56% Complete

1891

Very good

24% Complete

828

Average

11% Complete

383

Poor

5% Complete

173

Very poor

2% Complete

87

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    Round Indicators
    John and Mona N 06/17/2018 Friends getaway

    “Question not a review”

    Considering vacation for 2 weeks with villa superior suite. How big is this room. Is this an actual separate bedroom closed off from the main room. If it’s separate does the bedroom have its own ensuite bathroom? What kind of bed if available for the third person. Travelling with couple and one extra adult. Thanks.
    Round Indicators
    Israel V 06/12/2018 Solo travel

    “"The main thing to improve"..”

    *The hotel is UNDERSTAFFED by and large. They take way too long to wait upon your table especially at the bars. *Costumer service not as expected for the most part. *Bad time to remodel during daytime not giving customers the importance they deserve.
    Round Indicators
    Johnny D 05/21/2018 Family

    “Fun ”

    Hello I’m Johnny and Noren we just came back from there the week of May 13 - 19 and we had the best time we ate the BEST Japonés food ever loved everything about it are stay there we will be thinking of returning

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Johnny D.: Thank you for your comment, for your assessment and especially for your preference to have chosen us as a place for your rest, we are pleased to know that you have enjoyed your stay with us and that our services and food have been to your liking, in Barceló Ixtapa we work only for your satisfaction. We will be waiting for you with open arms in this wonderful destination. It will be a pleasure to serve you again. Best regards Luis Avelar/Director

    Round Indicators
    Veronica R 05/13/2018 Couples

    “Ixtapa and Ziwa a MUST to visit!”

    Hola Fellow Travelers, Our stay at the Barcelo hotel was wonderful. Our room faced the beautiful ocean, the mountains and the long lovely beach and with the sun setting right in front of us every night how could that be beat! Food was good. Shout out to Ramon who always brought me 2 cappuccinos first thing at breakfast at the same time because he knew I would always order a second one! Hey, he was a busy man! Thank you! Really enjoyed the resto by the beach and pool. Always something good to eat, especially the catch of the day and the service was good. The staff in the Premiun Club Lounge were helpful and answered all of my many questions as did Chirro ( a big shout out to you from Tommy Lee) at the Concierge office with whom we booked our day trips etc. Another shout out to Sandra, the front desk manager who was always available to handle any issues. And thank you to so many others who work hard, from service , room staff, garden staff, the men with the hawks, Eduardo, who ran the archery competition daily.... I will beat you Eduardo next time! And of course the house band and the nightly entertainment in the plaza! Such fun! The surrounding area is very well kept, safe and great for eating out if you choose as well as for shopping ie., variety of good shops and of course their typical craft market which is just across the street from the hotel. As for Ziwa, a short cheap cab ride away... another wonderful well kept secret! So much to see and do, wonderful beaches you can get to and spend the day with very good service, food and drinks! . Very laid back, safe with lots of locals enjoying themselves, ex-pats etc. We loved it all and hope to come back again later this year. Happy Travelling! Veronica R. PS if you love deep sea fishing like my husband you will love it too! He caught a 80 lb Mahi Mahi! One happy man! He made the guys back home very jealous after he sent the photo.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Verónica R .: Thank you for your assessment and your preference for having chosen us as your resting place, we are pleased to know that you have enjoyed your stay with us and that everything has seemed wonderful, since our privileged view, our food in which we have put a lot of effort, service, facilities and friendliness of our staff. Thank you again for your preference, for your comments and your recommendation, certainly this is a very safe and worthy place to be visited, we have, as you mentioned, many options to have fun, next time visit our dolphinarium and a make tour of Playa Linda to enjoy our nature and see our crocodile zone, we have many options for fun in this beautiful destination. We will be waiting for you with open arms, in this your new house, Barcelo Ixtapa. Sincerely Luis Avelar / Director

    Round Indicators
    Rebekah B 05/08/2018 Couples

    “Premium Service - Christina Vazquez”

    The staff at Barcelo Ixtapa are gracious, kind and extremely service oriented. We had a wonderful time in the Barcelo Ixtapa Premium Lounge. We felt as if we were royalty the way were treated. Cristina Vazquez in the Premium Lounge helped us tremendously. Her beautiful smile, recommendations and professional demeanor made our stay practically perfect. We definitely will use Barcelo Hotels to visit other parts of the world.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Rebekah B: Thanks in the first place for your preference, we are pleased to know that you have enjoyed your holidays with us, that you have liked our facilities, our staff and services in general, we are glad to know too that you enjoyed our premium level and you have found it satisfactory Thanks again for your comments, we will be waiting for you with open arms to receive you and serve you as you deserve in this beautiful destination. Sincerely Luis Avelar / Director

    EVALUATION

    Round Indicators

    • june 17 2018
    • Friends getaway

    John and Mona N

    “Question not a review”


    Considering vacation for 2 weeks with villa superior suite. How big is this room. Is this an actual separate bedroom closed off from the main room. If it’s separate does the bedroom have its own ensuite bathroom? What kind of bed if available for the third person. Travelling with couple and one extra adult. Thanks.


    EVALUATION

    Round Indicators

    • june 12 2018
    • Solo travel

    Israel V

    “"The main thing to improve"..”


    *The hotel is UNDERSTAFFED by and large. They take way too long to wait upon your table especially at the bars. *Costumer service not as expected for the most part. *Bad time to remodel during daytime not giving customers the importance they deserve.


    EVALUATION

    Round Indicators

    • may 21 2018
    • Family

    Johnny D

    “Fun ”


    Hello I’m Johnny and Noren we just came back from there the week of May 13 - 19 and we had the best time we ate the BEST Japonés food ever loved everything about it are stay there we will be thinking of returning


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Johnny D.: Thank you for your comment, for your assessment and especially for your preference to have chosen us as a place for your rest, we are pleased to know that you have enjoyed your stay with us and that our services and food have been to your liking, in Barceló Ixtapa we work only for your satisfaction. We will be waiting for you with open arms in this wonderful destination. It will be a pleasure to serve you again. Best regards Luis Avelar/Director

    EVALUATION

    Round Indicators

    • may 13 2018
    • Couples

    Veronica R

    “Ixtapa and Ziwa a MUST to visit!”


    Hola Fellow Travelers, Our stay at the Barcelo hotel was wonderful. Our room faced the beautiful ocean, the mountains and the long lovely beach and with the sun setting right in front of us every night how could that be beat! Food was good. Shout out to Ramon who always brought me 2 cappuccinos first thing at breakfast at the same time because he knew I would always order a second one! Hey, he was a busy man! Thank you! Really enjoyed the resto by the beach and pool. Always something good to eat, especially the catch of the day and the service was good. The staff in the Premiun Club Lounge were helpful and answered all of my many questions as did Chirro ( a big shout out to you from Tommy Lee) at the Concierge office with whom we booked our day trips etc. Another shout out to Sandra, the front desk manager who was always available to handle any issues. And thank you to so many others who work hard, from service , room staff, garden staff, the men with the hawks, Eduardo, who ran the archery competition daily.... I will beat you Eduardo next time! And of course the house band and the nightly entertainment in the plaza! Such fun! The surrounding area is very well kept, safe and great for eating out if you choose as well as for shopping ie., variety of good shops and of course their typical craft market which is just across the street from the hotel. As for Ziwa, a short cheap cab ride away... another wonderful well kept secret! So much to see and do, wonderful beaches you can get to and spend the day with very good service, food and drinks! . Very laid back, safe with lots of locals enjoying themselves, ex-pats etc. We loved it all and hope to come back again later this year. Happy Travelling! Veronica R. PS if you love deep sea fishing like my husband you will love it too! He caught a 80 lb Mahi Mahi! One happy man! He made the guys back home very jealous after he sent the photo.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Verónica R .: Thank you for your assessment and your preference for having chosen us as your resting place, we are pleased to know that you have enjoyed your stay with us and that everything has seemed wonderful, since our privileged view, our food in which we have put a lot of effort, service, facilities and friendliness of our staff. Thank you again for your preference, for your comments and your recommendation, certainly this is a very safe and worthy place to be visited, we have, as you mentioned, many options to have fun, next time visit our dolphinarium and a make tour of Playa Linda to enjoy our nature and see our crocodile zone, we have many options for fun in this beautiful destination. We will be waiting for you with open arms, in this your new house, Barcelo Ixtapa. Sincerely Luis Avelar / Director

    EVALUATION

    Round Indicators

    • may 8 2018
    • Couples

    Rebekah B

    “Premium Service - Christina Vazquez”


    The staff at Barcelo Ixtapa are gracious, kind and extremely service oriented. We had a wonderful time in the Barcelo Ixtapa Premium Lounge. We felt as if we were royalty the way were treated. Cristina Vazquez in the Premium Lounge helped us tremendously. Her beautiful smile, recommendations and professional demeanor made our stay practically perfect. We definitely will use Barcelo Hotels to visit other parts of the world.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Rebekah B: Thanks in the first place for your preference, we are pleased to know that you have enjoyed your holidays with us, that you have liked our facilities, our staff and services in general, we are glad to know too that you enjoyed our premium level and you have found it satisfactory Thanks again for your comments, we will be waiting for you with open arms to receive you and serve you as you deserve in this beautiful destination. Sincerely Luis Avelar / Director

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.