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Barceló Hotel Pool  Grand Faro Los Cabos
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Map and location

Blvd. San Jose S/N, Sección Hotelera 1 Zona FONATUR   23400 San Jose Del Cabo, B.C.S. México ,   México  


Points of Interest

12.5 mi Los Cabos International Airport

109 yards San José del Cabo

1.5 mi San Jose Country Club

1 mi Estero de San José

Guest reviews.

There is no better expert than a traveller.

Barceló Gran Faro Los Cabos

4.0/5 Round Indicators
| 4018 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

45% Complete

1837

Very good

29% Complete

1177

Average

13% Complete

551

Poor

5% Complete

239

Very poor

5% Complete

216

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    Round Indicators
    padillavicenta 07/21/2019 Family

    “Stay at Cabo”

    Family vacation at Cabo with the family, the hotel is very nice and the staff is very friendly. Only issue, I had to ask for towels for the room every day. The dinners at the restaurants were excellent. Recommend for travelers to book, you will not be dissappointed.
    Round Indicators
    Dkarote 07/21/2019 Family

    “Lot of improvements needed.”

    Needs improvement service from reception and welcome staff. Guest should be given and information about the resort , available services and amenities, Restaurants and dining option, tours and spa services, information about the city, none of there was provided to us but had to go about and find ourselves. We enjoyed services from dining rom staff , they were exceptional and accommodating of the family with children.
    Round Indicators
    Ruben R 07/19/2019 Couples

    “Amazing people”

    At first i was scared to stay at the Barcelo. There are some bad reviews and some good and of course as human beings we usually see the negative n forget the positive. Well i have to say that it was one of the best hotels i have been to. I travel a lot and go on a lot of vacations, so i have stay at super expensive and super cheap places. Barcelo surprised me, i was hoping for Barcelo quality from the Mayan side but wasn't sure i would get it. From the start, i was cranky and tired from the trip and the 3 hours at customs at the airport. Got to the hotel and the receptionist was super friendly and ask why i was so cranky and what she could do to make it better for me. That took me by surprised and changed my mood. Got out bracelets with the room key built in which is nice to have all in one and headed to the room. To my surprise it was bright, clean and spacious. Quickly changed and went straight to the pool and the bar. the Bar keeps and Servers were awesome to deal with, i don't remember their names cause it always involved alcohol lol. The pools were great! usually stayed at the middle pool, the kids used the first pool and the older guest stayed at the infinity pool, that was also nice with a great view. The restaurants were all great and only once i had bad service, the server was more interested in the white American ladies then anyone else lol. besides that we always had great service from everyone. we were alway pleasant and always saying hi to all the staff no matter who they were. it felt like sometimes they just need a Hi or hello to make their days. The pool entertainment staff were too funny and made sure everyone was having a great time " ok bye bye chao chao" lol. i want to say a special thanks to Laura and Giovanni at the breakfast buffet, some of the nicest people we met. superb service and always smiling happy to be working there and talking to people. Lizeth the buffet attendant always smiling and pleasant showing you to your table. Benito always making sure your drinks were full and coming before you finished the first. Jose at the Italian restaurant made our dinner. We let him order for us and it was a great meal!!! exceptional service and finally Armando at front helping with luggage and anything we needed with taxis or recommendations. Overall the Barcelo los cabos was great. Great people and Great food with options, Oh! and if you have kids, they have a cool little kids buffet with chicken nuggets and ice cream and all the goodies just dedicated for kids. i will admit i hit that ice cream once too many times lol. Thank you Barcelo for a great stay and memorable trip. Im already telling everyone how great the experience is and hope to be back in Jan 2020

    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
     Super!! Thank you very much for consider and choosing us for your vacations in Los Cabos. It is a joy to read you really had a great time and all our staff made you feel welcome. WE are looking forward to see you and your kids on 2020. Best Regards, from all Barcelo Gran Faro staff.

    Round Indicators
    Vacationer226799 Harrison, Ohio. 07/16/2019 Couples

    “1st time to Cabo”

    Resort was beautiful, service was great other than the check in. We arrived at 11am and was not allowed to check into our room until 3pm. Any other resort I've ever stayed at, no matter what time we arrived we could check in and go to our room right then.

    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
     Thank you for choosing Barcelo Gran Faro Los Cabos,please accept an apology regarding the early check in. When we have the rooms available and clean starting the day we can deliver it at your arrival, and also happens that we do not have available the category of room you have reservation for and that is when we have to wait until 3:00 pm, anyway we will be reinforcing this point to make efficient.

    Round Indicators
    hsoto1554 Los Angeles, California. 07/16/2019 Family

    “Stay away, for the money you can find a much better place”

    This place could be very nice if they would just try. The rooms are average at best, my room had a toilet that didn’t work and an A/C that was leaking on to the tile, making it dangerous for my family. Beds were not queens, they were full-size at best. If you go here make sure you keep track of your pool towels, they will charge you for towels at checkout. I should’ve known this was going to be a less than stellar stay while in Cabo, especially when at check-in when the staff tells you it’s best for you to take your own bags of you want them soon, that’s a bad start!

    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
     Please accept an apology if we did not fulfill your expectations during your stayed we will keep working to improve all our areas.

    EVALUATION

    Round Indicators

    • july 21 2019
    • Family

    padillavicenta

    “Stay at Cabo”


    Family vacation at Cabo with the family, the hotel is very nice and the staff is very friendly. Only issue, I had to ask for towels for the room every day. The dinners at the restaurants were excellent. Recommend for travelers to book, you will not be dissappointed.


    EVALUATION

    Round Indicators

    • july 21 2019
    • Family

    Dkarote

    “Lot of improvements needed.”


    Needs improvement service from reception and welcome staff. Guest should be given and information about the resort , available services and amenities, Restaurants and dining option, tours and spa services, information about the city, none of there was provided to us but had to go about and find ourselves. We enjoyed services from dining rom staff , they were exceptional and accommodating of the family with children.


    EVALUATION

    Round Indicators

    • july 19 2019
    • Couples

    Ruben R

    “Amazing people”


    At first i was scared to stay at the Barcelo. There are some bad reviews and some good and of course as human beings we usually see the negative n forget the positive. Well i have to say that it was one of the best hotels i have been to. I travel a lot and go on a lot of vacations, so i have stay at super expensive and super cheap places. Barcelo surprised me, i was hoping for Barcelo quality from the Mayan side but wasn't sure i would get it. From the start, i was cranky and tired from the trip and the 3 hours at customs at the airport. Got to the hotel and the receptionist was super friendly and ask why i was so cranky and what she could do to make it better for me. That took me by surprised and changed my mood. Got out bracelets with the room key built in which is nice to have all in one and headed to the room. To my surprise it was bright, clean and spacious. Quickly changed and went straight to the pool and the bar. the Bar keeps and Servers were awesome to deal with, i don't remember their names cause it always involved alcohol lol. The pools were great! usually stayed at the middle pool, the kids used the first pool and the older guest stayed at the infinity pool, that was also nice with a great view. The restaurants were all great and only once i had bad service, the server was more interested in the white American ladies then anyone else lol. besides that we always had great service from everyone. we were alway pleasant and always saying hi to all the staff no matter who they were. it felt like sometimes they just need a Hi or hello to make their days. The pool entertainment staff were too funny and made sure everyone was having a great time " ok bye bye chao chao" lol. i want to say a special thanks to Laura and Giovanni at the breakfast buffet, some of the nicest people we met. superb service and always smiling happy to be working there and talking to people. Lizeth the buffet attendant always smiling and pleasant showing you to your table. Benito always making sure your drinks were full and coming before you finished the first. Jose at the Italian restaurant made our dinner. We let him order for us and it was a great meal!!! exceptional service and finally Armando at front helping with luggage and anything we needed with taxis or recommendations. Overall the Barcelo los cabos was great. Great people and Great food with options, Oh! and if you have kids, they have a cool little kids buffet with chicken nuggets and ice cream and all the goodies just dedicated for kids. i will admit i hit that ice cream once too many times lol. Thank you Barcelo for a great stay and memorable trip. Im already telling everyone how great the experience is and hope to be back in Jan 2020


    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
    Super!! Thank you very much for consider and choosing us for your vacations in Los Cabos. It is a joy to read you really had a great time and all our staff made you feel welcome. WE are looking forward to see you and your kids on 2020. Best Regards, from all Barcelo Gran Faro staff.

    EVALUATION

    Round Indicators

    • july 16 2019
    • Harrison, Ohio
    • Couples

    Vacationer226799

    “1st time to Cabo”


    Resort was beautiful, service was great other than the check in. We arrived at 11am and was not allowed to check into our room until 3pm. Any other resort I've ever stayed at, no matter what time we arrived we could check in and go to our room right then.


    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
    Thank you for choosing Barcelo Gran Faro Los Cabos,please accept an apology regarding the early check in. When we have the rooms available and clean starting the day we can deliver it at your arrival, and also happens that we do not have available the category of room you have reservation for and that is when we have to wait until 3:00 pm, anyway we will be reinforcing this point to make efficient.

    EVALUATION

    Round Indicators

    • july 16 2019
    • Los Angeles, California
    • Family

    hsoto1554

    “Stay away, for the money you can find a much better place”


    This place could be very nice if they would just try. The rooms are average at best, my room had a toilet that didn’t work and an A/C that was leaking on to the tile, making it dangerous for my family. Beds were not queens, they were full-size at best. If you go here make sure you keep track of your pool towels, they will charge you for towels at checkout. I should’ve known this was going to be a less than stellar stay while in Cabo, especially when at check-in when the staff tells you it’s best for you to take your own bags of you want them soon, that’s a bad start!


    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
    Please accept an apology if we did not fulfill your expectations during your stayed we will keep working to improve all our areas.

    Barceló Hotel Beach  Grand Faro Los Cabos

    A superb beach hotel in a privileged setting perfect for relaxation

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