Barceló Hotel Pool  Maya Beach
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Barceló Maya Beach

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Beach

4.0/5 Round Indicators
| 9824 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

53% Complete

5264

Very good

28% Complete

2784

Average

10% Complete

990

Poor

4% Complete

445

Very poor

3% Complete

341

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    Round Indicators
    jaketerry42 Dallas, Texas. 08/13/2018 Friends getaway

    “Jose Benitez”

    Senior Benitez displayed professionalism and courtesy to the T. His bar was a must visit each night due to not only the quality of his drinks but the quality of his character. I wish the best of luck to Jose in both his bar tending career and his long life ahead of him.
    Round Indicators
    Sanjiv P 08/13/2018 Friends getaway

    “Good vibes”

    Jose Benitez, the bartender at Bar Teatro Beach. This guy made me and my friends trip superb. He can make hands down the best mojito I’ve ever had. When Jose is not working hard making drinks he is making sure you are satisfied. His hospitality made this trip. Thanks again Jose!
    Round Indicators
    aymanjammoul Salt Lake City, Utah. 08/13/2018 Family

    “Best Vacation at Barcelona Maya Beach”

    We just came back from our vacation and it was hard to come back. Thanks to all that worked night and day to make this trip so memorable. Alex Ortega and Candelario Cuxim excelled in providing services.
    Round Indicators
    GutierrezP Los Angeles, California. 08/13/2018 Family

    “Family Reunion for 22 - Great Time, But Do Not Book Dinner at the Ourdoor Snack Bar!!!”

    We just recently came back from a family reunion for 22. We booked 8 rooms and were placed either in Barceló Beach or Caribe rooms. As soon as we designated a pool spot, everyone was free to roam the resort and know that at any time, could meet in the centralized pool location. Wifi worked well, therefore we were able to TXT at all times. We managed to book 2 family dinners, while all others were separate. The best deal was the French Restaurant at the Palace, however we had to pay an extra $20 per person, including the little ones. However the service and food quality was worth it. The one bad experience we had was during our 2nd family dinner together. The outdoor snack bar was converted into the night time "steakhouse", and this was where we were booked. This fact was extremely misleading, and we have the most uncomfortable dinner experience of our stay. The service was horrible, unlike other service in all their other restaurants. Its almost like that staff in that location is not prepared to serve customers dinner. My daughter's steak turned out to be raw instead of rare. They split us up into three tables, and one table finished ahead of the others. One table received their dessert before our entrees were delivered. So unfortunately that one experience is one we constantly spoke of during our trip as something not to do again.The rest of our experience was great. A lot of us had premium access which allowed us free access to the thermal spa, which was perfect for relaxation. We took advantage of the gym as well and took Javier's yoga and spin classes. He was very engaging and gave great direction is both English and Spanish. The kids were excited to get dropped off at Kiddie Club, which was our daily morning routine while us adults visited the gym and spa. There's so much to do at this resort, and you can decide to spend as much time with everyone or as little as you choose. Our after dinner routine was to meet up at one of the bars to grab a drink, then head out to the theater to catch a show.
    Round Indicators
    Tiago S 08/13/2018

    “Mexico Holidays”

    Big resort with a cool beach (but some rocks though). Spacious, not cosy. Overall clean ok. Food is ok. Poor rooms (mediocre cleaning, forgotten towels, low pressure shower). Normal staff. Best gym ever. Good A/C.

    EVALUATION

    Round Indicators

    • august 13 2018
    • Dallas, Texas
    • Friends getaway

    jaketerry42

    “Jose Benitez”


    Senior Benitez displayed professionalism and courtesy to the T. His bar was a must visit each night due to not only the quality of his drinks but the quality of his character. I wish the best of luck to Jose in both his bar tending career and his long life ahead of him.


    EVALUATION

    Round Indicators

    • august 13 2018
    • Friends getaway

    Sanjiv P

    “Good vibes”


    Jose Benitez, the bartender at Bar Teatro Beach. This guy made me and my friends trip superb. He can make hands down the best mojito I’ve ever had. When Jose is not working hard making drinks he is making sure you are satisfied. His hospitality made this trip. Thanks again Jose!


    EVALUATION

    Round Indicators

    • august 13 2018
    • Salt Lake City, Utah
    • Family

    aymanjammoul

    “Best Vacation at Barcelona Maya Beach”


    We just came back from our vacation and it was hard to come back. Thanks to all that worked night and day to make this trip so memorable. Alex Ortega and Candelario Cuxim excelled in providing services.


    EVALUATION

    Round Indicators

    • august 13 2018
    • Los Angeles, California
    • Family

    GutierrezP

    “Family Reunion for 22 - Great Time, But Do Not Book Dinner at the Ourdoor Snack Bar!!!”


    We just recently came back from a family reunion for 22. We booked 8 rooms and were placed either in Barceló Beach or Caribe rooms. As soon as we designated a pool spot, everyone was free to roam the resort and know that at any time, could meet in the centralized pool location. Wifi worked well, therefore we were able to TXT at all times. We managed to book 2 family dinners, while all others were separate. The best deal was the French Restaurant at the Palace, however we had to pay an extra $20 per person, including the little ones. However the service and food quality was worth it. The one bad experience we had was during our 2nd family dinner together. The outdoor snack bar was converted into the night time "steakhouse", and this was where we were booked. This fact was extremely misleading, and we have the most uncomfortable dinner experience of our stay. The service was horrible, unlike other service in all their other restaurants. Its almost like that staff in that location is not prepared to serve customers dinner. My daughter's steak turned out to be raw instead of rare. They split us up into three tables, and one table finished ahead of the others. One table received their dessert before our entrees were delivered. So unfortunately that one experience is one we constantly spoke of during our trip as something not to do again.The rest of our experience was great. A lot of us had premium access which allowed us free access to the thermal spa, which was perfect for relaxation. We took advantage of the gym as well and took Javier's yoga and spin classes. He was very engaging and gave great direction is both English and Spanish. The kids were excited to get dropped off at Kiddie Club, which was our daily morning routine while us adults visited the gym and spa. There's so much to do at this resort, and you can decide to spend as much time with everyone or as little as you choose. Our after dinner routine was to meet up at one of the bars to grab a drink, then head out to the theater to catch a show.


    EVALUATION

    Round Indicators

    • august 13 2018

    Tiago S

    “Mexico Holidays”


    Big resort with a cool beach (but some rocks though). Spacious, not cosy. Overall clean ok. Food is ok. Poor rooms (mediocre cleaning, forgotten towels, low pressure shower). Normal staff. Best gym ever. Good A/C.


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