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Barceló Hotel Pool  Maya Beach
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Points of Interest

49 mi  Cancún International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Beach

4.5/5 Round Indicators
| 12925 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

55% Complete

7235

Very good

26% Complete

3378

Average

9% Complete

1265

Poor

4% Complete

569

Very poor

3% Complete

479

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    Round Indicators
    patmI2343OZ 02/19/2020 Family

    “Relaxing in Cancun”

    All-inclusive hotel that has everything that you need right at your fingertips. Clean and spacious rooms and friendly staff. The food in all the restaurants was superb! Would definitely like to return again.
    Round Indicators
    875fernandot Morelia, Mexico. 02/18/2020

    “a fairly relaxed experience”

    This is one of my favorite hotels in Mexico because everything is quite comfortable, in addition to having a wonderful view, where you can see the sunset, the food is quite good, at least the one I tried.
    Round Indicators
    790trevor 02/18/2020

    “Great Birthday and Anniversary Celebration!”

    This property exceeded our expectations! We came to celebrate our 60th birthdays and our 40th Anniversary as a family. Great food,great rooms and beautiful beach. The staff works hard to serve, clean and make our stay as comfortable as possible. We will definitely be back!
    Round Indicators
    Laurie Z 02/17/2020

    “Not as good as 2 years ago”

    2 years ago we stayed at Barcello Maya beach and were very impressed. Not so much now, they have cut back on the quality of the liquor and on the food quality (at the buffet and also the grill). We were disappointed, we may try another resort that is not cutting quality to finance their expansions.
    Round Indicators
    lakeshabrown3 02/16/2020

    “Customer service was not good”

    We stayed a week here Dec 13th. We were a group of 11. The rooms were not ready on check in. Then they gave us a beach front room (which is on the 1st floor) We paid for an ocean front and requested high level. That did not happen. The manager Elwardo was the worst. Pretty much he tried to tell me we just have to take that room The 2nd day after noon our new room was still not ready. We can back at 3 and they had forgot abt moving us. No apology for our troubles. They did not have wash clothes avail. They keep telling us soon. This was an issue for all our rooms. The food was ok and the drinks were good. The bar tenders were nice. The room was ok the corner rooms were nice. I did love the breakfast juices. They had a number of fresh juices even beet juice. We were able to take uber down town for some fun. I was abt 15.00 (US) The night life down town was LOTS OF FUN! ..I would never your this hotel brand again.

    EVALUATION

    Round Indicators

    • february 19 2020
    • Family

    patmI2343OZ

    “Relaxing in Cancun”


    All-inclusive hotel that has everything that you need right at your fingertips. Clean and spacious rooms and friendly staff. The food in all the restaurants was superb! Would definitely like to return again.


    EVALUATION

    Round Indicators

    • february 18 2020
    • Morelia, Mexico

    875fernandot

    “a fairly relaxed experience”


    This is one of my favorite hotels in Mexico because everything is quite comfortable, in addition to having a wonderful view, where you can see the sunset, the food is quite good, at least the one I tried.


    EVALUATION

    Round Indicators

    • february 18 2020

    790trevor

    “Great Birthday and Anniversary Celebration!”


    This property exceeded our expectations! We came to celebrate our 60th birthdays and our 40th Anniversary as a family. Great food,great rooms and beautiful beach. The staff works hard to serve, clean and make our stay as comfortable as possible. We will definitely be back!


    EVALUATION

    Round Indicators

    • february 17 2020

    Laurie Z

    “Not as good as 2 years ago”


    2 years ago we stayed at Barcello Maya beach and were very impressed. Not so much now, they have cut back on the quality of the liquor and on the food quality (at the buffet and also the grill). We were disappointed, we may try another resort that is not cutting quality to finance their expansions.


    EVALUATION

    Round Indicators

    • february 16 2020

    lakeshabrown3

    “Customer service was not good”


    We stayed a week here Dec 13th. We were a group of 11. The rooms were not ready on check in. Then they gave us a beach front room (which is on the 1st floor) We paid for an ocean front and requested high level. That did not happen. The manager Elwardo was the worst. Pretty much he tried to tell me we just have to take that room The 2nd day after noon our new room was still not ready. We can back at 3 and they had forgot abt moving us. No apology for our troubles. They did not have wash clothes avail. They keep telling us soon. This was an issue for all our rooms. The food was ok and the drinks were good. The bar tenders were nice. The room was ok the corner rooms were nice. I did love the breakfast juices. They had a number of fresh juices even beet juice. We were able to take uber down town for some fun. I was abt 15.00 (US) The night life down town was LOTS OF FUN! ..I would never your this hotel brand again.


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