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Barceló Montelimar Beach Hotel Interiors
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Map and location

Carretera a Masachapa, Km. 65   01262 Municipio San Rafael del Sur, Managua ,   Nicaragua  


Points of Interest

46.5 mi Augusto C. Sandino International Airport

328 yards Montelimar Beach

68.5 mi Colonial city of Granada

10.5 mi Gran Pacífica golf course

Guest reviews.

There is no better expert than a traveller.

Barceló Montelimar

4.0/5 Round Indicators
| 2248 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

44% Complete

1003

Very good

27% Complete

615

Average

14% Complete

334

Poor

6% Complete

155

Very poor

6% Complete

144

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    Round Indicators
    ralvarez2019 10/17/2019 Friends getaway

    “Worst hotel I've ever stayed”

    Most staff were nice and pleasant with a few exceptions. I can tell the good employees are frustrated with their inability to help the guests due to the limitations they have. We did not have clean towels in room for over 24 hours even asking for them three different times. The phone in room did not work, I reported it three times and was told they were going to fix it, it never happened. The food is the same every day and the quality does not match the price I paid to stay there. There a a very limited types of drinks that are included in the price, most of everything else was at a surcharge. Terrible place to stay, you can get more for your money everywhere else.

    montelimar_rrpp, Director de Relaciones con Clientes at Barcelo Montelimar, responded to this review
     Dear Guest, We greatly appreciate the time you spent to review your recent experience at Barceló Montelimar. We are deeply sorry to know that you did not enjoy your experience at our hotel, as we strive every day to turn each stay into something unforgettable. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you very much for choosing our hotel on this occasion. We look forward to having the opportunity to serve it again in the near future. Best regards, Barceló Montelimar

    Round Indicators
    Marce G Pennsylvania. 10/16/2019

    “nice place for nice peo”

    I enjoy a week of total relaxation and fun the experience of being there was the best the beach is very clean as well as its surroundings I really love the food of the ocean restaurant that by the way has a beautiful view towards the sea

    montelimar_rrpp, Director de Relaciones con Clientes at Barcelo Montelimar, responded to this review
     Dear Guest, We would like to express our appreciation for sharing the impressions about your recent visit to Barceló Montelimar, as they help us understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to know that you have enjoyed your holiday in our hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their holiday. We look forward to seeing you soon and sharing more pleasant moments. Best regards, Barceló Montelimar

    Round Indicators
    anne092019 California. 09/26/2019 Family

    “Not worth it.”

    The place is rundown, receptionist was horrible from not knowing how to greet a guest to the point of not Making guest aware of any events or amenities in the hotel. The food was gross, everything was of low quality, most of the food seemed as if it was being reheated continuously and used on consecutive days until it was not edible. The cleaning staff was great and very friendly, they were the only ones who actually deserved any type of praising for trying to get rid of all the bugs in my room and they were the only ones who informed me the mini bar was complimentary.

    montelimar_rrpp, Director de Relaciones con Clientes at Barcelo Montelimar, responded to this review
     Dear Guest, First of all we want to thank you for the time you spent responding to our survey and giving us your feedback about your experience in Barceló Montelimar, for us it is very important to be able to know more about how our customers have spent and we read with great concern each of your opinions, as these do not demonstrate our usual standard of services. Many apologies for all the situations and inconveniences that it had to go through, we greatly appreciate that you have taken time to let us know, you can be sure that they will be taken into consideration and that they will help us to improve our services. We hope you visit us soon. Best regards, Barceló Montelimar

    Round Indicators
    IDANIAE6 09/17/2019 Family

    “Hote Barcelo Montelimar”

    the hotel must be upgrade completely, some equipment in the room need to change starting with the lamps , clock , bathroom, etc the staff some are fine but some have bad attitude with the customer staring with the receptionist

    montelimar_rrpp, Director de Relaciones con Clientes at Barcelo Montelimar, responded to this review
     Dear Guest, We appreciate your feedback after your recent visit to Barceló Montelimar. Since we always try to improve, your feedback is crucial to our future success. We want to assure you that your feedback will be transmitted to the heads of departments involved to take the necessary steps to improve. Once again thank you for sharing your experience. We hope you visit us soon. Best regards, Barceló Montelimar

    Round Indicators
    MamaLizerdLyn Herndon, Virginia. 08/12/2019 Friends getaway

    “Family Stay”

    Excellent staff, haggard accommodations, slightly above average entertainment. I had assumed there would be more organized social programming for guests to mingle, but sadly there was not. The disorganization & isolation make this a better fit for romantic getaways on a tight budget and with low expectations than for families or friends looking to socialize.

    montelimar_rrpp, Director de Relaciones con Clientes at Barcelo Montelimar, responded to this review
     Dear Guest, First of all, we appreciate you sharing your impressions about your recent stay at Barceló Montelimar. From what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincere apologies for not making your stay with us a perfect moment of relaxation and we greatly appreciate that you have taken time to let us know as it helps us identify areas for improvement and act immediately with to improve our customers' experience in the future. We look forward to having the opportunity to assist you soon and provide you with the best of services. Best regards, Barceló Montelimar

    EVALUATION

    Round Indicators

    • october 17 2019
    • Friends getaway

    ralvarez2019

    “Worst hotel I've ever stayed”


    Most staff were nice and pleasant with a few exceptions. I can tell the good employees are frustrated with their inability to help the guests due to the limitations they have. We did not have clean towels in room for over 24 hours even asking for them three different times. The phone in room did not work, I reported it three times and was told they were going to fix it, it never happened. The food is the same every day and the quality does not match the price I paid to stay there. There a a very limited types of drinks that are included in the price, most of everything else was at a surcharge. Terrible place to stay, you can get more for your money everywhere else.


    montelimar_rrpp, Director de Relaciones con Clientes at Barcelo Montelimar, responded to this review
    Dear Guest, We greatly appreciate the time you spent to review your recent experience at Barceló Montelimar. We are deeply sorry to know that you did not enjoy your experience at our hotel, as we strive every day to turn each stay into something unforgettable. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you very much for choosing our hotel on this occasion. We look forward to having the opportunity to serve it again in the near future. Best regards, Barceló Montelimar

    EVALUATION

    Round Indicators

    • october 16 2019
    • Pennsylvania

    Marce G

    “nice place for nice peo”


    I enjoy a week of total relaxation and fun the experience of being there was the best the beach is very clean as well as its surroundings I really love the food of the ocean restaurant that by the way has a beautiful view towards the sea


    montelimar_rrpp, Director de Relaciones con Clientes at Barcelo Montelimar, responded to this review
    Dear Guest, We would like to express our appreciation for sharing the impressions about your recent visit to Barceló Montelimar, as they help us understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to know that you have enjoyed your holiday in our hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their holiday. We look forward to seeing you soon and sharing more pleasant moments. Best regards, Barceló Montelimar

    EVALUATION

    Round Indicators

    • september 26 2019
    • California
    • Family

    anne092019

    “Not worth it.”


    The place is rundown, receptionist was horrible from not knowing how to greet a guest to the point of not Making guest aware of any events or amenities in the hotel. The food was gross, everything was of low quality, most of the food seemed as if it was being reheated continuously and used on consecutive days until it was not edible. The cleaning staff was great and very friendly, they were the only ones who actually deserved any type of praising for trying to get rid of all the bugs in my room and they were the only ones who informed me the mini bar was complimentary.


    montelimar_rrpp, Director de Relaciones con Clientes at Barcelo Montelimar, responded to this review
    Dear Guest, First of all we want to thank you for the time you spent responding to our survey and giving us your feedback about your experience in Barceló Montelimar, for us it is very important to be able to know more about how our customers have spent and we read with great concern each of your opinions, as these do not demonstrate our usual standard of services. Many apologies for all the situations and inconveniences that it had to go through, we greatly appreciate that you have taken time to let us know, you can be sure that they will be taken into consideration and that they will help us to improve our services. We hope you visit us soon. Best regards, Barceló Montelimar

    EVALUATION

    Round Indicators

    • september 17 2019
    • Family

    IDANIAE6

    “Hote Barcelo Montelimar”


    the hotel must be upgrade completely, some equipment in the room need to change starting with the lamps , clock , bathroom, etc the staff some are fine but some have bad attitude with the customer staring with the receptionist


    montelimar_rrpp, Director de Relaciones con Clientes at Barcelo Montelimar, responded to this review
    Dear Guest, We appreciate your feedback after your recent visit to Barceló Montelimar. Since we always try to improve, your feedback is crucial to our future success. We want to assure you that your feedback will be transmitted to the heads of departments involved to take the necessary steps to improve. Once again thank you for sharing your experience. We hope you visit us soon. Best regards, Barceló Montelimar

    EVALUATION

    Round Indicators

    • august 12 2019
    • Herndon, Virginia
    • Friends getaway

    MamaLizerdLyn

    “Family Stay”


    Excellent staff, haggard accommodations, slightly above average entertainment. I had assumed there would be more organized social programming for guests to mingle, but sadly there was not. The disorganization & isolation make this a better fit for romantic getaways on a tight budget and with low expectations than for families or friends looking to socialize.


    montelimar_rrpp, Director de Relaciones con Clientes at Barcelo Montelimar, responded to this review
    Dear Guest, First of all, we appreciate you sharing your impressions about your recent stay at Barceló Montelimar. From what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincere apologies for not making your stay with us a perfect moment of relaxation and we greatly appreciate that you have taken time to let us know as it helps us identify areas for improvement and act immediately with to improve our customers' experience in the future. We look forward to having the opportunity to assist you soon and provide you with the best of services. Best regards, Barceló Montelimar

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