Barceló Hotel Gastronomy Costa Vasca
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Map and location

Avenida Pio Baroja, 15   20008 San Sebastián , País Vasco   España  


Places of Interest

23.1 km San Sebastián Airport

2.11 km San Sebastian Railway Station

22.6 km Bidasoa Fairgrounds

550 m Ondarreta beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Costa Vasca

4.0/5 Round Indicators
| 2576 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

40% Complete

1056

Very good

39% Complete

1006

Average

13% Complete

338

Poor

4% Complete

124

Very poor

2% Complete

52

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    Round Indicators
    bettyt110 Greater Perth, Australia. 05/09/2019 Couples

    “Lovely hotel”

    We stayed at Barceló Costa Vasca for 2 nights. Good size room and the breakfast was lovely with a good spread. I want to thank Ane Intxausti who has been so helpful. Left my iPad in the room when we checked out. Didn’t understand the lady who answered the phone the first time. Kept mentioning I got to get the institution to pay and I had no idea what she meant. So sent an email to the hotel who responded immediately. We were heading to Madrid and Ane orgainsed to courier my iPad to my hotel in Madrid. Received it the very next day. Great staff. Thanks Ane for your assistance 👍👍👍

    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
     Dear Betty, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Do not hesitate, we will share your comment with Ane and we will mention your thanks. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Barceló Costa Vasca very soon. Kind regards, Guest Experience Manager. Barceló Costa Vasca

    Round Indicators
    Happiness22542126505 05/06/2019 Family

    “Very good value”

    Very decent hotel . Great breakfast clean rooms. Excellent washrooms, the bar could stay open later. After a long day walking the long walk up a hill elderly is tough. Wifi could be a bit more stable . Overall very good experience.

    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
     Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. B-LikEat breakfasts represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. We are very pleased to know that you enjoyed it. We are very pleased also to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Guest Experience Manager Barceló Costa Vasca

    Round Indicators
    travist863 Portage, Michigan. 05/06/2019 Friends getaway

    “Great Hotel”

    Hotel is up to date, clean and staff was very friendly. The restaurant was inconsistent but enjoyed the bar area. The room was clean, the bed very comfortable and loved the pillow menu. They offer many different type of pillows via a menu in each room.

    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
     Dear Guest. Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times, our hotels have cosy rooms designed for maximum comfort to guarantee a good night’s rest. They feature a comfortable bed, pillow menú and 300 thread-count sheets amon others. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Manager Barceló Costa Vasca

    Round Indicators
    Cruiser62185502550 Grand Island, New York. 05/03/2019 Family

    “Hockey trip”

    Excellent place to stay, the accommodates were top rate and the breakfast was the best I ever experienced. The restaurant and bar where good and very reasonably priced. The the services were prompt and quick.

    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
     Dear Guest, Firstly we would like to thank you for choosing our Barceló Costa Vasca hotel for your holidays in Donosti and for the review you shared on tripadvisor, all of your kind words about your stay with us are great to hear . We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind regards, Guest Experience Manager Barceló Costa Vasca

    Round Indicators
    SusanJ1622 05/03/2019 Couples

    “Adequate Hotel nothing special”

    Room is good except very little space for the luggage. I really like the bathroom and very clean and very nice location. I would like to see the receptionist to be friendly. other than that everything is good. Over all very good.

    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
     Dear Susan, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall holiday expérience in our hotels, therefore we are sincerely sorry to read your comments on the service your received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Guest Experience Manager Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • may 9 2019
    • Greater Perth, Australia
    • Couples

    bettyt110

    “Lovely hotel”


    We stayed at Barceló Costa Vasca for 2 nights. Good size room and the breakfast was lovely with a good spread. I want to thank Ane Intxausti who has been so helpful. Left my iPad in the room when we checked out. Didn’t understand the lady who answered the phone the first time. Kept mentioning I got to get the institution to pay and I had no idea what she meant. So sent an email to the hotel who responded immediately. We were heading to Madrid and Ane orgainsed to courier my iPad to my hotel in Madrid. Received it the very next day. Great staff. Thanks Ane for your assistance 👍👍👍


    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
    Dear Betty, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Do not hesitate, we will share your comment with Ane and we will mention your thanks. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Barceló Costa Vasca very soon. Kind regards, Guest Experience Manager. Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • may 6 2019
    • Family

    Happiness22542126505

    “Very good value”


    Very decent hotel . Great breakfast clean rooms. Excellent washrooms, the bar could stay open later. After a long day walking the long walk up a hill elderly is tough. Wifi could be a bit more stable . Overall very good experience.


    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
    Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. B-LikEat breakfasts represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. We are very pleased to know that you enjoyed it. We are very pleased also to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Guest Experience Manager Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • may 6 2019
    • Portage, Michigan
    • Friends getaway

    travist863

    “Great Hotel”


    Hotel is up to date, clean and staff was very friendly. The restaurant was inconsistent but enjoyed the bar area. The room was clean, the bed very comfortable and loved the pillow menu. They offer many different type of pillows via a menu in each room.


    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
    Dear Guest. Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times, our hotels have cosy rooms designed for maximum comfort to guarantee a good night’s rest. They feature a comfortable bed, pillow menú and 300 thread-count sheets amon others. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Manager Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • may 3 2019
    • Grand Island, New York
    • Family

    Cruiser62185502550

    “Hockey trip”


    Excellent place to stay, the accommodates were top rate and the breakfast was the best I ever experienced. The restaurant and bar where good and very reasonably priced. The the services were prompt and quick.


    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
    Dear Guest, Firstly we would like to thank you for choosing our Barceló Costa Vasca hotel for your holidays in Donosti and for the review you shared on tripadvisor, all of your kind words about your stay with us are great to hear . We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind regards, Guest Experience Manager Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • may 3 2019
    • Couples

    SusanJ1622

    “Adequate Hotel nothing special”


    Room is good except very little space for the luggage. I really like the bathroom and very clean and very nice location. I would like to see the receptionist to be friendly. other than that everything is good. Over all very good.


    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
    Dear Susan, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall holiday expérience in our hotels, therefore we are sincerely sorry to read your comments on the service your received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Guest Experience Manager Barceló Costa Vasca

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.