Barceló Hotel Interiors  Guatemala City

Barceló Guatemala City

Texto: 8705 Guatemala's financial district is ideal for business trips as well as urban tourism. 7ª Avenida, 15-45. Zona 9 | 01009 Guatemala City
+502 2378 40 00 +502 2320 40 02
Barceló Guatemala City Texto: 8705 4 out of 5 based on 1439 ratings. 1439 user reviews.
Barceló Guatemala City reviewed by Balaguer_SpainMike on . Bad value! Too expensive!. Gift shops over priced. Food in the sports bar was badly presented and hardly any meat or cheese in sandwich "Spanish..." Enjoyed dinner in Japanese Restaurant. Convenient and free... Rating: 3
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Barceló Guatemala City

7ª Avenida, 15-45. Zona 9   01009 Guatemala City  


Points of Interest

0.8 mi La Aurora International Airport

6 mi Mayan Golf Club

91 mi Lake Atilam

1.5 mi Oakland Mall

Premios y Reconocimientos Prizes and Awards

Guest reviews.

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Barceló Guatemala City

4.0/5 Round Indicators
| 1465 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

44% Complete

658

Very good

39% Complete

580

Average

9% Complete

143

Poor

3% Complete

49

Very poor

2% Complete

37

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    Reuben Austin R Retalhuleu Department, Guatemala. 08/14/2017 Couples

    “Comfortable but could use better service.”

    Swimming pool is nice, hot tub is not hot. Had to move us twice before we got a room with hot water. We have stayed here before and the hot tub is always disappointing but hot water in the room wasn't a problem before. I would have rated the service better but they offered nothing for the problem but apologies.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences. Your comments will help us to continue improving our service and quality standards. Best regards

    Round Indicators
    dcorra_513827 08/14/2017 Business

    “barcelo was excellent”

    Barcelo location was excellent, the shuttle to and from airport was good only a few minutes from airport. Room was clean and stocked with everything you forgot. The food was good, room service was quick and the staff was excellent.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala. Best regards.

    Round Indicators
    AlanJavier 08/13/2017 Family

    “Top Hotel in Guatemala!”

    I don't really write reviews but I had to take time to simply say that The Barcelo Hotel will be the only hotel I will ever stay at when I visit Guatemala for any reason. They went above and beyond my expectation. Simply put "Best Experience Everc
    Round Indicators
    michellesO6600BF Grand Canyon, United States. 08/11/2017 Solo travel

    “Nice room, good price”

    Beautiful hotel. Nice swimming pool and restaurants. The staff was great and spoke good English. I was able to change money there. It was close to the airport, the shuttle service to and from the airport was excellent.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala. Best regards.

    Round Indicators
    Luisa R 08/10/2017 Business

    “Practical business hotel”

    It's a practical hotel if you're there for business. Shuttle is free to and from the airport, breakfast and WiFi included. Breakfast buffet has a lot of options. The rooms are a bit dated and you can't really walk anywhere near.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    EVALUATION

    Round Indicators

    • august 14 2017
    • Retalhuleu Department, Guatemala
    • Couples

    Reuben Austin R

    “Comfortable but could use better service.”


    Swimming pool is nice, hot tub is not hot. Had to move us twice before we got a room with hot water. We have stayed here before and the hot tub is always disappointing but hot water in the room wasn't a problem before. I would have rated the service better but they offered nothing for the problem but apologies.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences. Your comments will help us to continue improving our service and quality standards. Best regards

    EVALUATION

    Round Indicators

    • august 14 2017
    • Business

    dcorra_513827

    “barcelo was excellent”


    Barcelo location was excellent, the shuttle to and from airport was good only a few minutes from airport. Room was clean and stocked with everything you forgot. The food was good, room service was quick and the staff was excellent.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala. Best regards.

    EVALUATION

    Round Indicators

    • august 13 2017
    • Family

    AlanJavier

    “Top Hotel in Guatemala!”


    I don't really write reviews but I had to take time to simply say that The Barcelo Hotel will be the only hotel I will ever stay at when I visit Guatemala for any reason. They went above and beyond my expectation. Simply put "Best Experience Everc


    EVALUATION

    Round Indicators

    • august 11 2017
    • Grand Canyon, United States
    • Solo travel

    michellesO6600BF

    “Nice room, good price”


    Beautiful hotel. Nice swimming pool and restaurants. The staff was great and spoke good English. I was able to change money there. It was close to the airport, the shuttle service to and from the airport was excellent.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala. Best regards.

    EVALUATION

    Round Indicators

    • august 10 2017
    • Business

    Luisa R

    “Practical business hotel”


    It's a practical hotel if you're there for business. Shuttle is free to and from the airport, breakfast and WiFi included. Breakfast buffet has a lot of options. The rooms are a bit dated and you can't really walk anywhere near.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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