Barceló Hotel Pool  Guatemala City

Barceló Guatemala City

Texto: 8645 Guatemala's financial district is ideal for business trips as well as urban tourism. 7ª Avenida, 15-45. Zona 9 | 01009 Guatemala City
+502 2378 40 00 +502 2320 40 02
Barceló Guatemala City Texto: 8645 4 out of 5 based on 1273 ratings. 1273 user reviews.
Barceló Guatemala City reviewed by Jay M on . Well situated hotek We spent three nights here and thoroughly enjoyed our stay. The front desk personnel were polite and efficient. The suite was nicely furnished and comfortable. The included breakfast was great... Rating: 5
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Barceló Guatemala City

7ª Avenida, 15-45. Zona 9   01009 Guatemala City  


Points of Interest

0.8 mi La Aurora Int’l

6 mi Mayan Golf Club

91 mi Lake Atilam

1.5 mi Oakland Mall

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Guest reviews.

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Barceló Guatemala City

4.0/5 Round Indicators
| 1311 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

44% Complete

578

Very good

40% Complete

531

Average

9% Complete

123

Poor

3% Complete

45

Very poor

2% Complete

34

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    Round Indicators
    Franz S San Jose, Costa Rica. 04/26/2017 Business

    “Good located Hotel”

    Very good located in Zona 9, plus several restaurants to choose, especially the Sport Bar, live music on Thurdays. In the best part of Guatemala City called, Zona Viva near all the good places to visit. A very good service! Include the breakfast, it is a very good Buffet!
    Round Indicators
    neriusbk New York City, New York. 04/23/2017 Couples

    “Terrible”

    Scammers, I visited this Hotel in December, I made the reservation through the website, they offered me a room with balcony, but at the time I check in the agent with no sense of hospitality told me that those rooms were not available at the moment. and he turn around and left. That's it. Room Service is overpriced, EVERYTHING there is super expensive. The cleaning lady was super nice, but management is unpleasant. too bad.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear guest, Although we are very surprised and dismayed by the content of your opinion regarding your visit to our Barceló Guatemala City hotel, you can rest assured that your comments have been addressed and reviewed by the entire hotel management team. The service of our employees is a source of pride for us and we are quite disappointed to hear that we believe that we act below our possibilities. We appreciate the time it took to share your concerns, we hope you will give us the opportunity to offer you a better service in the future. Best regards.

    Round Indicators
    Federico G Costa Rica. 04/15/2017 Couples

    “Great Location ! So Close to Everything !”

    If you need to go to Guatemala, for any reason take this option, close to all attractions, you can enjoy a nice dinner on the hotel, or a drink (zacappa local rum), or just walk to any close places, is a safe area, and its about 1 hour away from Antigua! Love that place, the rooms was clean, nice and lovely, elevators to our beedroom make some noise looks like need some maintenance, TV is nice, Minibar is Great, they have turnover service also ! Great breakfast

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    Round Indicators
    Judy S Guatemala City, Guatemala. 04/11/2017 Couples

    “Great location - near GUA airport”

    We have always enjoyed staying at this location. There is shuttle service to and from the airport to/from the hotel. The shuttle service is every hour on the hour. And we have been fortunate not to wait very long when we arrive at GUA airport for the shuttle to arrive. The pool is awesome. The service is good. The breakfast buffet is very good. We like to order our omelet and then get the other items on the plate and then come back for the finished product. I always enjoy the fresh juice - especially the watermelon juice. There is fresh fruit and bakery items, plus your normal other items like yogurt, ham, cheese, black beans etc. The only downfall of the breakfast buffet, is that our flight leaves out at 6am, and we need to catch an early shuttle so we miss out on the buffet. There is popcorn served in the Striker's Bar and Grill. Ask for it. Sometimes they play the sports on TV. Watch out for the HOT water in the shower/tub. Sometimes when you flush the toilet, the water gets unbelievably HOT. Be very careful.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

    Round Indicators
    Paul M 04/10/2017 Couples

    “Barcelo Guatemala City”

    Very nice hotel near the airport, zoo, restaurants etc. What I liked most was the hotel was very secure and safe. There were always security people standing at every entrance and all around the property. The staff were very quick to take care of any request or need. They also ran a free shuttle to and from the airport every hour on the hour even late into the night (when our flight arrived). Room was nice, quiet and comfortable. The only negative of the room was the T.V. was fuzzy and all stations in spanish. Breakfast was also not free which would have been a bonus if it was.

    BarceloManager, Channel Manger at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards

    EVALUATION

    Round Indicators

    • april 26 2017
    • San Jose, Costa Rica
    • Business

    Franz S

    “Good located Hotel”


    Very good located in Zona 9, plus several restaurants to choose, especially the Sport Bar, live music on Thurdays. In the best part of Guatemala City called, Zona Viva near all the good places to visit. A very good service! Include the breakfast, it is a very good Buffet!


    EVALUATION

    Round Indicators

    • april 23 2017
    • New York City, New York
    • Couples

    neriusbk

    “Terrible”


    Scammers, I visited this Hotel in December, I made the reservation through the website, they offered me a room with balcony, but at the time I check in the agent with no sense of hospitality told me that those rooms were not available at the moment. and he turn around and left. That's it. Room Service is overpriced, EVERYTHING there is super expensive. The cleaning lady was super nice, but management is unpleasant. too bad.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear guest, Although we are very surprised and dismayed by the content of your opinion regarding your visit to our Barceló Guatemala City hotel, you can rest assured that your comments have been addressed and reviewed by the entire hotel management team. The service of our employees is a source of pride for us and we are quite disappointed to hear that we believe that we act below our possibilities. We appreciate the time it took to share your concerns, we hope you will give us the opportunity to offer you a better service in the future. Best regards.

    EVALUATION

    Round Indicators

    • april 15 2017
    • Costa Rica
    • Couples

    Federico G

    “Great Location ! So Close to Everything !”


    If you need to go to Guatemala, for any reason take this option, close to all attractions, you can enjoy a nice dinner on the hotel, or a drink (zacappa local rum), or just walk to any close places, is a safe area, and its about 1 hour away from Antigua! Love that place, the rooms was clean, nice and lovely, elevators to our beedroom make some noise looks like need some maintenance, TV is nice, Minibar is Great, they have turnover service also ! Great breakfast


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    EVALUATION

    Round Indicators

    • april 11 2017
    • Guatemala City, Guatemala
    • Couples

    Judy S

    “Great location - near GUA airport”


    We have always enjoyed staying at this location. There is shuttle service to and from the airport to/from the hotel. The shuttle service is every hour on the hour. And we have been fortunate not to wait very long when we arrive at GUA airport for the shuttle to arrive. The pool is awesome. The service is good. The breakfast buffet is very good. We like to order our omelet and then get the other items on the plate and then come back for the finished product. I always enjoy the fresh juice - especially the watermelon juice. There is fresh fruit and bakery items, plus your normal other items like yogurt, ham, cheese, black beans etc. The only downfall of the breakfast buffet, is that our flight leaves out at 6am, and we need to catch an early shuttle so we miss out on the buffet. There is popcorn served in the Striker's Bar and Grill. Ask for it. Sometimes they play the sports on TV. Watch out for the HOT water in the shower/tub. Sometimes when you flush the toilet, the water gets unbelievably HOT. Be very careful.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

    EVALUATION

    Round Indicators

    • april 10 2017
    • Couples

    Paul M

    “Barcelo Guatemala City”


    Very nice hotel near the airport, zoo, restaurants etc. What I liked most was the hotel was very secure and safe. There were always security people standing at every entrance and all around the property. The staff were very quick to take care of any request or need. They also ran a free shuttle to and from the airport every hour on the hour even late into the night (when our flight arrived). Room was nice, quiet and comfortable. The only negative of the room was the T.V. was fuzzy and all stations in spanish. Breakfast was also not free which would have been a bonus if it was.


    BarceloManager, Channel Manger at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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