Barceló Hotel Interiors  Guatemala City

Barceló Guatemala City

Texto: 8705 Guatemala's financial district is ideal for business trips as well as urban tourism. 7ª Avenida, 15-45. Zona 9 | 01009 Guatemala City
+502 2378 40 00 +502 2320 40 02
Barceló Guatemala City Texto: 8705 4 out of 5 based on 1598 ratings. 1598 user reviews.
Barceló Guatemala City reviewed by janicee926 on . Excellent Stay The staff is always courteous, friendly and professional. Always ready to help and answer any questions we might have. From the pool to the breakfast buffet, a very pleasurable experience in every... Rating: 5
map

Barceló Guatemala City

7ª Avenida, 15-45. Zona 9   01009 Guatemala City  


Points of Interest

0.8 mi La Aurora International Airport

6 mi Mayan Golf Club

91 mi Lake Atilam

1.5 mi Oakland Mall

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Guatemala City

4.0/5 Round Indicators
| 1611 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

45% Complete

740

Very good

38% Complete

625

Average

9% Complete

152

Poor

3% Complete

51

Very poor

2% Complete

43

Filter by

Sort by

    Round Indicators
    Greg F 11/12/2017 Family

    “Nice hotel at a good price”

    Close to the airport, good service, and a great breakfast. I’ve enjoyed staying here numerous times. I always feel like the rooms are a good value and a bit above average. Plus there is a McDonalds right on the corner for a quick snack.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    Round Indicators
    RobertoftheWebberi Lima, Lima, Peru. 11/11/2017 Family

    “Very dependable corporate hotel with great location”

    My father and I spent one night here at the start of our trip and found it fulfilled its purpose very well. Rooms are well-appointed (some with balconies), breakfast is broad and tasty and there are a number of facilities (a few restaurants, nice pool and spa). Its location so close to the airport is great and every stay comes with a free shuttle service. My only word of warning is that being a business hotel and convention centre, it does get extremely busy in the common areas and this will put off those looking for some modicum of peace in busy Guatemala City.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    Round Indicators
    janicee926 Kerrville, Texas. 11/03/2017 Business

    “Excellent Stay”

    The staff is always courteous, friendly and professional. Always ready to help and answer any questions we might have. From the pool to the breakfast buffet, a very pleasurable experience in every way!

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala. Best regards

    Round Indicators
    Betsy A Morristown, New Jersey. 11/02/2017 Couples

    “Avoid the third floor!”

    We returned to our 3rd-floor room after dinner on a Friday night to find that there was a VERY noisy party going on on the 2nd floor--the loudest "music" I have ever heard. When I called the desk around 8:00 p.m., I asked, "How long is this music going to last?" The person who answered said, "what music?" He said he would send someone to check it out. Half an hour later when the band/DJ was taking a break, someone knocked on our door and said he heard nothing. Later, around 10:00 p.m., my husband went down to the desk where there were several other irate guests. At that time, the staff admitted that there was a party going on that would probably last until 2:00 a.m. They offered us a room on the 8th floor, which we accepted, but moving in the middle of the night was not at all pleasant or convenient. We were never offered any sort of compensation other than the new room. Surely, the staff knew that there would be a lot of activity in the ballrooms that weekend. Why on earth would they assign guests to rooms above those events? In my opinion, this shows poor judgment and even worse customer service. The fact that the person who answered my original call out-and-out lied to us was galling and disrespectful. Overall, the hotel is pleasant and well-priced, but it is difficult to forget such a bad experience.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Although we are very surprised and dismayed by the content of your opinion regarding your visit to our Barceló Guatemala City hotel, you can rest assured that your comments have been addressed and reviewed by the entire hotel management team. The service of our employees is a source of pride for us and we are quite disappointed to hear that we believe that we act below our possibilities. We appreciate the time it took to share your concerns, we hope you will give us the opportunity to offer you a better service in the future. Best regards.

    Round Indicators
    Piggie306 Tucson, Arizona. 11/01/2017 Business

    “Great place to stay in Guate City”

    This was my second time staying at Barceló. I love its cleanliness and that it's conveniently located near the airport. The free shuttle was greatly appreciated. The wifi works well and is free. The beds are comfortable and the bathrooms roomy.

    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
     Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    EVALUATION

    Round Indicators

    • november 12 2017
    • Family

    Greg F

    “Nice hotel at a good price”


    Close to the airport, good service, and a great breakfast. I’ve enjoyed staying here numerous times. I always feel like the rooms are a good value and a bit above average. Plus there is a McDonalds right on the corner for a quick snack.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    EVALUATION

    Round Indicators

    • november 11 2017
    • Lima, Lima, Peru
    • Family

    RobertoftheWebberi

    “Very dependable corporate hotel with great location”


    My father and I spent one night here at the start of our trip and found it fulfilled its purpose very well. Rooms are well-appointed (some with balconies), breakfast is broad and tasty and there are a number of facilities (a few restaurants, nice pool and spa). Its location so close to the airport is great and every stay comes with a free shuttle service. My only word of warning is that being a business hotel and convention centre, it does get extremely busy in the common areas and this will put off those looking for some modicum of peace in busy Guatemala City.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    EVALUATION

    Round Indicators

    • november 3 2017
    • Kerrville, Texas
    • Business

    janicee926

    “Excellent Stay”


    The staff is always courteous, friendly and professional. Always ready to help and answer any questions we might have. From the pool to the breakfast buffet, a very pleasurable experience in every way!


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala. Best regards

    EVALUATION

    Round Indicators

    • november 2 2017
    • Morristown, New Jersey
    • Couples

    Betsy A

    “Avoid the third floor!”


    We returned to our 3rd-floor room after dinner on a Friday night to find that there was a VERY noisy party going on on the 2nd floor--the loudest "music" I have ever heard. When I called the desk around 8:00 p.m., I asked, "How long is this music going to last?" The person who answered said, "what music?" He said he would send someone to check it out. Half an hour later when the band/DJ was taking a break, someone knocked on our door and said he heard nothing. Later, around 10:00 p.m., my husband went down to the desk where there were several other irate guests. At that time, the staff admitted that there was a party going on that would probably last until 2:00 a.m. They offered us a room on the 8th floor, which we accepted, but moving in the middle of the night was not at all pleasant or convenient. We were never offered any sort of compensation other than the new room. Surely, the staff knew that there would be a lot of activity in the ballrooms that weekend. Why on earth would they assign guests to rooms above those events? In my opinion, this shows poor judgment and even worse customer service. The fact that the person who answered my original call out-and-out lied to us was galling and disrespectful. Overall, the hotel is pleasant and well-priced, but it is difficult to forget such a bad experience.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Although we are very surprised and dismayed by the content of your opinion regarding your visit to our Barceló Guatemala City hotel, you can rest assured that your comments have been addressed and reviewed by the entire hotel management team. The service of our employees is a source of pride for us and we are quite disappointed to hear that we believe that we act below our possibilities. We appreciate the time it took to share your concerns, we hope you will give us the opportunity to offer you a better service in the future. Best regards.

    EVALUATION

    Round Indicators

    • november 1 2017
    • Tucson, Arizona
    • Business

    Piggie306

    “Great place to stay in Guate City”


    This was my second time staying at Barceló. I love its cleanliness and that it's conveniently located near the airport. The free shuttle was greatly appreciated. The wifi works well and is free. The beds are comfortable and the bathrooms roomy.


    BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review
    Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best online price guaranteed

    If you find a better rate, we will top it.

    We will return the difference and we will also apply an additional 10% discount to the cost of the final booking. For more information...