Barceló Hotel Pool  Ixtapa Beach

Barceló Ixtapa

Texto: 31818 With incredible views over Palmar beach, this all inclusive resort is ideal for family vacations, or with a partner. Boulevard Ixtapa, s/n | 40880 Ixtapa, Guerrero
+52 755 5552000 +52 755 5530198
Barceló Ixtapa Texto: 31818 4.5 out of 5 based on 2906 ratings. 2906 user reviews.
Barceló Ixtapa reviewed by Greg T on . Great stay at the Barcelo Ixtapa We had a great week staying at the Barcelo Ixtapa. The beach is beautiful, and we enjoyed some great sunsets over the ocean. The staff was great! They are helpful, friendly, and took great care of... Rating: 4
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Barceló Ixtapa

Boulevard Ixtapa, s/n   40880 Ixtapa, Guerrero  


Points of Interest

12 mi Zihuatanejo Int’l

1.5 mi Marina Ixtapa golf course

109 yards Palma Real golf course (by Robert Trent Jones Jr.)

0 m El Palmar beach

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Ixtapa

4.5/5 Round Indicators
| 2930 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

55% Complete

1626

Very good

25% Complete

755

Average

11% Complete

332

Poor

4% Complete

142

Very poor

2% Complete

75

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    Round Indicators
    Myra M White Rock, Canada. 12/05/2017 Family

    “Buffet at the hotel main restaurant”

    We stayed elsewhere however we ate at the buffet restaurant. Such good value and great service. Our capitan was Regon Corona. He made us feel like very special guests. When we go back to Ixtapa next year, we will eat there weekly for sure.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Myra: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for your comments, I remain at your service. Sincerely. Luis Avelar | Director

    Round Indicators
    Greg T Fair Oaks. 11/18/2017 Couples

    “Great stay at the Barcelo Ixtapa”

    We had a great week staying at the Barcelo Ixtapa. The beach is beautiful, and we enjoyed some great sunsets over the ocean. The staff was great! They are helpful, friendly, and took great care of us. The food in the buffets was good, where Francisco always made sure we were well taken care of. Dinner in the Italian restaurant, La Fontana, was really good, and Jorge provided us with top-notch service. At the swim-up bar, Ulysses made us the best drinks. The rooms here were OK, but if you're spending much time in your room, you're missing out. The grounds were beautiful and nicely maintained. The surrounding area is gorgeous, with green hills filled with lush trees. And of course the ocean is fabulous. The water is warm, the beach is nice and sandy, and the rocks off shore, help make it even more beautiful. We went for a bike ride one morning, and got a nice tour of the hotel zone. The tour included a stop at the dolphinarium before returning to the hotel. Just down the beach, you can find some good snorkeling near the rocks in front of the Pacifica resort's beach. The evening shows at the hotel were well-done, and we enjoyed the ones we saw. All-in-all, this is a great place to relax.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Mr. Greg: We appreciate your comments and recommendations regarding our service in this property. We are pleased that you enjoyed the beach, the food, all our services and your stay with us, at the same time we are proud to continue making efforts and providing the best service, we share your comments with our staff. We expect having your preference again. Please do not hesitate to contact us for your next visit to Barceló Ixtapa. Sincerely, Luis Avelar| Director

    Round Indicators
    dogSaskatoon saskatoon. 11/07/2017 Couples

    “A Great Location But Too Expensive for the OV rooms”

    We stayed at this hotel because we got a free trip to anywhere worth $2000.00. We put in another $2300.00 to stay here in a OV room. Very nice hotel but not worth $4300.00 for 10 days through West Jet. Their price for the OV rooms is ridiculous $80.00/ea $160.00 per night, extra on top of regular rate. Hotel is very nice but not worth the price. Book in at the Azul Grand, all with OV rooms, better food, great bar service, and you can swim without the big waves because Ixtapa island cuts down on the big waves. Lots to do there too Oh! and at 1/2 the price. Happy Travels.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Guest, We appreciate the time you took to share us a feedback on the attention you received during your stay with us. We consider very seriously your comments to make improvements in our service. We would appreciate the honor to be your hosts again and serve as you deserve. For further assistance, contact us to: ixtapa.sdh@barcelo.com and / or ixtapa.rrpp3@barcelo.com Sincerely, Lorenzo Silva | Subdirector

    Round Indicators
    lawboy2001 Brantford, Canada. 09/13/2017 Friends getaway

    “A good solid choice”

    I stayed here during March break 2017. The hotel is nice, and not super luxurious or pristine but definitely a nice property, and worth the money paid. The hotel staff are all very pleasant. I can't think of anything negative to say. Try it, you'll like it!

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Guest: We appreciate your comments and recommendations regarding our service in this property. We are pleased that you enjoyed your stay with us at the same time we are proud to continue making efforts and providing the best service, we share your comments with our staff. We expect having your preference again. (We await your visit again). Please do not hesitate to contact us for your next visit to Barceló Ixtapa. Sincerely, Gloria López | Director

    Round Indicators
    juanaE2783US 08/28/2017 Family

    “Average”

    The building needs to be upgraded. Hotel is in general clean but old. Specially, the bedroom's bathroom. The beds are very hard, but to my surprise we slept well. The hotel location itself is good. The location relative close to the airport. The ocean view is great from hotel.

    CMBIxtapa, General Manager at Barcelo Ixtapa, responded to this review
     Dear Guest: We thank you specially for the time that you took to let us know your comments about the services provided during your recent stay, your remarks are very appreciated as they help us to improve our service. Sincerely. Gloria López | Director

    EVALUATION

    Round Indicators

    • december 5 2017
    • White Rock, Canada
    • Family

    Myra M

    “Buffet at the hotel main restaurant”


    We stayed elsewhere however we ate at the buffet restaurant. Such good value and great service. Our capitan was Regon Corona. He made us feel like very special guests. When we go back to Ixtapa next year, we will eat there weekly for sure.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Myra: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for your comments, I remain at your service. Sincerely. Luis Avelar | Director

    EVALUATION

    Round Indicators

    • november 18 2017
    • Fair Oaks
    • Couples

    Greg T

    “Great stay at the Barcelo Ixtapa”


    We had a great week staying at the Barcelo Ixtapa. The beach is beautiful, and we enjoyed some great sunsets over the ocean. The staff was great! They are helpful, friendly, and took great care of us. The food in the buffets was good, where Francisco always made sure we were well taken care of. Dinner in the Italian restaurant, La Fontana, was really good, and Jorge provided us with top-notch service. At the swim-up bar, Ulysses made us the best drinks. The rooms here were OK, but if you're spending much time in your room, you're missing out. The grounds were beautiful and nicely maintained. The surrounding area is gorgeous, with green hills filled with lush trees. And of course the ocean is fabulous. The water is warm, the beach is nice and sandy, and the rocks off shore, help make it even more beautiful. We went for a bike ride one morning, and got a nice tour of the hotel zone. The tour included a stop at the dolphinarium before returning to the hotel. Just down the beach, you can find some good snorkeling near the rocks in front of the Pacifica resort's beach. The evening shows at the hotel were well-done, and we enjoyed the ones we saw. All-in-all, this is a great place to relax.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Mr. Greg: We appreciate your comments and recommendations regarding our service in this property. We are pleased that you enjoyed the beach, the food, all our services and your stay with us, at the same time we are proud to continue making efforts and providing the best service, we share your comments with our staff. We expect having your preference again. Please do not hesitate to contact us for your next visit to Barceló Ixtapa. Sincerely, Luis Avelar| Director

    EVALUATION

    Round Indicators

    • november 7 2017
    • saskatoon
    • Couples

    dogSaskatoon

    “A Great Location But Too Expensive for the OV rooms”


    We stayed at this hotel because we got a free trip to anywhere worth $2000.00. We put in another $2300.00 to stay here in a OV room. Very nice hotel but not worth $4300.00 for 10 days through West Jet. Their price for the OV rooms is ridiculous $80.00/ea $160.00 per night, extra on top of regular rate. Hotel is very nice but not worth the price. Book in at the Azul Grand, all with OV rooms, better food, great bar service, and you can swim without the big waves because Ixtapa island cuts down on the big waves. Lots to do there too Oh! and at 1/2 the price. Happy Travels.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Guest, We appreciate the time you took to share us a feedback on the attention you received during your stay with us. We consider very seriously your comments to make improvements in our service. We would appreciate the honor to be your hosts again and serve as you deserve. For further assistance, contact us to: ixtapa.sdh@barcelo.com and / or ixtapa.rrpp3@barcelo.com Sincerely, Lorenzo Silva | Subdirector

    EVALUATION

    Round Indicators

    • september 13 2017
    • Brantford, Canada
    • Friends getaway

    lawboy2001

    “A good solid choice”


    I stayed here during March break 2017. The hotel is nice, and not super luxurious or pristine but definitely a nice property, and worth the money paid. The hotel staff are all very pleasant. I can't think of anything negative to say. Try it, you'll like it!


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Guest: We appreciate your comments and recommendations regarding our service in this property. We are pleased that you enjoyed your stay with us at the same time we are proud to continue making efforts and providing the best service, we share your comments with our staff. We expect having your preference again. (We await your visit again). Please do not hesitate to contact us for your next visit to Barceló Ixtapa. Sincerely, Gloria López | Director

    EVALUATION

    Round Indicators

    • august 28 2017
    • Family

    juanaE2783US

    “Average”


    The building needs to be upgraded. Hotel is in general clean but old. Specially, the bedroom's bathroom. The beds are very hard, but to my surprise we slept well. The hotel location itself is good. The location relative close to the airport. The ocean view is great from hotel.


    CMBIxtapa, General Manager at Barcelo Ixtapa, responded to this review
    Dear Guest: We thank you specially for the time that you took to let us know your comments about the services provided during your recent stay, your remarks are very appreciated as they help us to improve our service. Sincerely. Gloria López | Director

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    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

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    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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