Barceló Hotel Pool  Ixtapa Beach

Barceló Ixtapa

Texto: 31818 With incredible views over Palmar beach, this all inclusive resort is ideal for family vacations, or with a partner. Boulevard Ixtapa, s/n | 40880 | Ixtapa, Guerrero || México
+52 755 5552000 +52 755 5530198
Barceló Ixtapa Texto: 31818 4.5 out of 5 based on 3041 ratings. 3041 user reviews.
Barceló Ixtapa reviewed by Karen G on . Outstanding Resort We stayed at the Barceló this past Jan for 10 days. This was our second stay at this resort. Once again, the food, service, entertainment, housekeeping were excellent and top notch. Everyone was... Rating: 5
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Barceló Ixtapa

Boulevard Ixtapa, s/n   40880   Ixtapa, Guerrero     México  


Points of Interest

12 mi Zihuatanejo Int’l

1.5 mi Marina Ixtapa golf course

109 yards Palma Real golf course (by Robert Trent Jones Jr.)

0 m El Palmar beach

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Ixtapa

4.5/5 Round Indicators
| 3044 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

54% Complete

1672

Very good

25% Complete

781

Average

11% Complete

354

Poor

5% Complete

158

Very poor

2% Complete

79

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    Round Indicators
    02/18/2018 Friends getaway

    “Girls trip”

    My girlfriends and I have been going on an annual, extended weekend trip to Mexico for the past 10 years. This is our first trip to Ixtapa but 3rd time to a Barcelo. First: I know there are some safety concerns for US citizens; seriously felt safe the entire time and no different than all the other places we have stayed in Mexico! While we stayed in the Ixtapa area, I never felt unsafe walking downtown! Also-I was surprised at the "retirement" community in that area; many more savvy than my girlfriends and I!! So -it's a quiet neighborhood and if your looking for clubs-I would imagine you need to see Zih. Hotel was nice: clean rooms, small balconies and bathrooms but really-how much are you in the room when you are staying I such a beautiful place?!? We were out by pool or beach each day from 830am - 630pm! Pools are nice but you can tell one is more "family friendly" than the other-which is fine (depending on reason for travel). The beach is nice but if your looking to swim, may need the walk up or down just a bit to find a calmer spot (still wonderful to look at and walk by). Very few solicitors and nice spaces to sit and relax. Food is always a touchy issue; I have a wide pallet, my girlfriends do not (picky eaters). But for breakfast/lunch-we always found food all of us could enjoy and feel satisfied with! Dinner was a bit tougher for them than me but we never went hungry. Service: always friendly and nice. Some better than others but isn't that human nature? Overall: majority of the people we encountered were great! I have been to Mexico several times; depending on my budget, it wasn't the best placed I have ever stayed at but it was really nice! I would go again if I was looking for a mid-range spot for me and my husband and I would go again with my girlfriends (and if that is your reason for booking-stay here)! It was a safe hotel/area and I enjoyed it a lot!
    Round Indicators
    mmern Duluth, Minnesota. 02/18/2018 Couples

    “Need adult only pool”

    Wonderful resort -good staff/food/drink. Need at least one swimming pool with no screaming children. One adults-only swimming pool where we can relax. We enjoyed the resort but needed to have a swimming place for adults - to read, relax and relate to other adults.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear mmern: First of all thank you for your preference and your comments, it is very important for us to know the opinion of our guests because this way we can make changes in our service. We are glad to hera that you liked our food, drinks and our service, we hope to have you back in this your house, Barcelo Ixtapa and treat you as you deserve, best regards. Luis Avelar/Director

    Round Indicators
    Gord E Mission, Canada. 02/15/2018 Couples

    “the usual winter holiday in Mexico”

    This is an older hotel, most of them are. Nice area a bit north of Zihautenejo, Very nice beach, nice shopping nearby, great scenery. Food was decent, maybe not excellent by Canadian/USA standards but very good and the service was excellent. Was very nice to see some familiar faces from last year. Not as busy as it was in the past, maybe a bit due to the political situation to the north. Our room was great, view of the pools and ocean, quiet and clean. Like all trips to Mexico, be a bit flexible, keep an open mind, look around, enjoy yourself.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Gord E .: First of all thank you for your preference, we are pleased to know that you like this destination and that you was happy with the room, pools, service and the magnific view we have, however we are sorry to hear that you are not quite happy with our food cos we do have always great comments about it but this is another the opportunity to maybe do some changes, thanks again for your preference and your comments that help us to improve our service, we´ll be waiting for you with open arms, sincerelly. Luis Avelar / Director

    Round Indicators
    Rick B Manitoba, Canada. 02/12/2018 Couples

    “Trip # 11 or 12”

    Hola, we arrive in Ixtapa in 4 days on the 17th of Feb for 5 weeks, We (Jackie and I) are really looking forward to our visit. In all the times we have visited Ixtapa we have never had any problems, The main reason we keep coming back is because of the Hotel staff they arrive amazing people putting in long hours doing their best to accommodate everyone, This trip is special because we will be celebrating our 48th wedding anniversary on 14th of March. Hope to see a lot of you guys, once again I'll be the old guy in the black Stetson.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Rick B.: Thank you for your comments and your preference, we are glad to know that you love our destination, our facilities and our staff, we are also looking fwd to see you and serve you as you deserve, see you soon Rick. Luis Avelar/Director

    Round Indicators
    Karen G Saskatchewan, Canada. 02/12/2018 Friends getaway

    “Outstanding Resort”

    We stayed at the Barceló this past Jan for 10 days. This was our second stay at this resort. Once again, the food, service, entertainment, housekeeping were excellent and top notch. Everyone was friendly, helpful and prompt service. The pool areas were clean, resort grounds very well maintained and restaurants were clean with excellent food choices. I would like to say a huge "thank you" to a fabulous employee Lizbeth Herrara. She is Assistant Manager of the resort. I had left behind articles in my room. The wonderful lady in housekeeping, Tomasa, brought them to security after I had checked out. After emailing Lizbeth, my articles are being shipped back to me and even laundered! I cannot express the gratefulness of the amazing staff who made sure my belongings are being returned to me. The reputation of this resort and the staff, are stellar in their work and service to travelers. I will be definitely returning to this resort again and again. Thank you again Liz and Tomasa!

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Karen: First of all thank you for your preference, we like to know that you love our facilities, our food, entertainment and our service. As for the things that you forgot in the room and the fact that was sent to you quickly, this is a follow-up that we always do whenever some guest forgets something behind in the hotel, and our housekeeping staff does a great job in this, thnaks again for your comments, will be waiting for you with open arms in this your home, barcelo ixtapa. regards, Luis Avelar/Director

    EVALUATION

    Round Indicators

    • february 18 2018
    • Friends getaway

    “Girls trip”


    My girlfriends and I have been going on an annual, extended weekend trip to Mexico for the past 10 years. This is our first trip to Ixtapa but 3rd time to a Barcelo. First: I know there are some safety concerns for US citizens; seriously felt safe the entire time and no different than all the other places we have stayed in Mexico! While we stayed in the Ixtapa area, I never felt unsafe walking downtown! Also-I was surprised at the "retirement" community in that area; many more savvy than my girlfriends and I!! So -it's a quiet neighborhood and if your looking for clubs-I would imagine you need to see Zih. Hotel was nice: clean rooms, small balconies and bathrooms but really-how much are you in the room when you are staying I such a beautiful place?!? We were out by pool or beach each day from 830am - 630pm! Pools are nice but you can tell one is more "family friendly" than the other-which is fine (depending on reason for travel). The beach is nice but if your looking to swim, may need the walk up or down just a bit to find a calmer spot (still wonderful to look at and walk by). Very few solicitors and nice spaces to sit and relax. Food is always a touchy issue; I have a wide pallet, my girlfriends do not (picky eaters). But for breakfast/lunch-we always found food all of us could enjoy and feel satisfied with! Dinner was a bit tougher for them than me but we never went hungry. Service: always friendly and nice. Some better than others but isn't that human nature? Overall: majority of the people we encountered were great! I have been to Mexico several times; depending on my budget, it wasn't the best placed I have ever stayed at but it was really nice! I would go again if I was looking for a mid-range spot for me and my husband and I would go again with my girlfriends (and if that is your reason for booking-stay here)! It was a safe hotel/area and I enjoyed it a lot!


    EVALUATION

    Round Indicators

    • february 18 2018
    • Duluth, Minnesota
    • Couples

    mmern

    “Need adult only pool”


    Wonderful resort -good staff/food/drink. Need at least one swimming pool with no screaming children. One adults-only swimming pool where we can relax. We enjoyed the resort but needed to have a swimming place for adults - to read, relax and relate to other adults.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear mmern: First of all thank you for your preference and your comments, it is very important for us to know the opinion of our guests because this way we can make changes in our service. We are glad to hera that you liked our food, drinks and our service, we hope to have you back in this your house, Barcelo Ixtapa and treat you as you deserve, best regards. Luis Avelar/Director

    EVALUATION

    Round Indicators

    • february 15 2018
    • Mission, Canada
    • Couples

    Gord E

    “the usual winter holiday in Mexico”


    This is an older hotel, most of them are. Nice area a bit north of Zihautenejo, Very nice beach, nice shopping nearby, great scenery. Food was decent, maybe not excellent by Canadian/USA standards but very good and the service was excellent. Was very nice to see some familiar faces from last year. Not as busy as it was in the past, maybe a bit due to the political situation to the north. Our room was great, view of the pools and ocean, quiet and clean. Like all trips to Mexico, be a bit flexible, keep an open mind, look around, enjoy yourself.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Gord E .: First of all thank you for your preference, we are pleased to know that you like this destination and that you was happy with the room, pools, service and the magnific view we have, however we are sorry to hear that you are not quite happy with our food cos we do have always great comments about it but this is another the opportunity to maybe do some changes, thanks again for your preference and your comments that help us to improve our service, we´ll be waiting for you with open arms, sincerelly. Luis Avelar / Director

    EVALUATION

    Round Indicators

    • february 12 2018
    • Manitoba, Canada
    • Couples

    Rick B

    “Trip # 11 or 12”


    Hola, we arrive in Ixtapa in 4 days on the 17th of Feb for 5 weeks, We (Jackie and I) are really looking forward to our visit. In all the times we have visited Ixtapa we have never had any problems, The main reason we keep coming back is because of the Hotel staff they arrive amazing people putting in long hours doing their best to accommodate everyone, This trip is special because we will be celebrating our 48th wedding anniversary on 14th of March. Hope to see a lot of you guys, once again I'll be the old guy in the black Stetson.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Rick B.: Thank you for your comments and your preference, we are glad to know that you love our destination, our facilities and our staff, we are also looking fwd to see you and serve you as you deserve, see you soon Rick. Luis Avelar/Director

    EVALUATION

    Round Indicators

    • february 12 2018
    • Saskatchewan, Canada
    • Friends getaway

    Karen G

    “Outstanding Resort”


    We stayed at the Barceló this past Jan for 10 days. This was our second stay at this resort. Once again, the food, service, entertainment, housekeeping were excellent and top notch. Everyone was friendly, helpful and prompt service. The pool areas were clean, resort grounds very well maintained and restaurants were clean with excellent food choices. I would like to say a huge "thank you" to a fabulous employee Lizbeth Herrara. She is Assistant Manager of the resort. I had left behind articles in my room. The wonderful lady in housekeeping, Tomasa, brought them to security after I had checked out. After emailing Lizbeth, my articles are being shipped back to me and even laundered! I cannot express the gratefulness of the amazing staff who made sure my belongings are being returned to me. The reputation of this resort and the staff, are stellar in their work and service to travelers. I will be definitely returning to this resort again and again. Thank you again Liz and Tomasa!


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Karen: First of all thank you for your preference, we like to know that you love our facilities, our food, entertainment and our service. As for the things that you forgot in the room and the fact that was sent to you quickly, this is a follow-up that we always do whenever some guest forgets something behind in the hotel, and our housekeeping staff does a great job in this, thnaks again for your comments, will be waiting for you with open arms in this your home, barcelo ixtapa. regards, Luis Avelar/Director

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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