Barceló Hotel Pool  Grand Faro Los Cabos

Barceló Gran Faro Los Cabos

Texto: 29464 All inclusive resort, ideal for guests with the most exacting standards, in the exclusive resort of Los Cabos Blvd. San Jose S/N, Sección Hotelera 1 | Zona FONATUR C.P. 23400 | San Jose Del Cabo, B.C.S. México
+52 624 14 292 92 +52 624 14 292 90
Barceló Gran Faro Los Cabos Texto: 29464 4 out of 5 based on 2624 ratings. 2624 user reviews.
Barceló Gran Faro Los Cabos reviewed by Marco P on . Pretty much a perfect week. This was my first time in Mexico. 6th all-inclusive in total (4 Cuba, 1 DR). We went in late April 2017, and the weather was perfect. I befriended a native who said this area of Mexico sees less... Rating: 5
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Barceló Gran Faro Los Cabos

Blvd. San Jose S/N, Sección Hotelera 1   Zona FONATUR C.P. 23400   San Jose Del Cabo, B.C.S. México  


Points of Interest

12.5 mi Los Cabos International Airport

109 yards San José del Cabo

1.5 mi San Jose Country Club

1 mi Estero de San José

Guest reviews.

There is no better expert than a traveller.

Barceló Gran Faro Los Cabos

4.0/5 Round Indicators
| 2648 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

43% Complete

1153

Very good

31% Complete

832

Average

14% Complete

375

Poor

5% Complete

145

Very poor

5% Complete

143

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    Round Indicators
    Justine E 05/23/2017 Friends getaway

    “Vacation”

    Barcelo is so amazing. The food, the scenery, the drinks, the service, and the people are beautiful! Lots of pool and activities to do. The resort is right on the beach and so gorgeous. Ricardo is the best!

    , Gerente at Barcelo Gran Faro Los Cabos, responded to this review
     Dear Justine E: First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Gran Faro hotel and are delighted to read that we were able to match your expectations. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are also glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Los Cabos. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards from Los Cabos.

    Round Indicators
    Eric G 05/20/2017 Couples

    “Barcelo gran faro - San Jose del Cabo”

    We spent 4 nights / 5 days in this Hotel with a package flight/all inclusive hotel. The hotel is well located on the beach and our room was with ocean view, which is one grade better than the low end. The room is space with 2 full bed, balcony, ac, shower, tv, mini bar. Internet was available but with extra charge which is a pity. There are 3 swimming pools which include one with sea water. Equipments are clean and in good condition. The beach is large with clear sand but you can't swim due to security. There is an international buffet restaurant which is good and located on the sea front, 3 specialty restaurants (sushi bar at the faro, 50m high, Mexican, Italian, sea food). The sushi bar is not good at all as the materials are low quality. The other restaurants are ok. Staff are polite and friendly, room cleaning service is not at high level as they forgot to fulfill our room with towels, coffee, water twice over 4. However in general this is a very good hotel. We plan to come back whenever there is a good package. Eric&Vicky

    , Gerente at Barcelo Gran Faro Los Cabos, responded to this review
     Dear Mr. Eric G and Mrs. Vicky, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much and we are sorry about the cleaning service please rest assure we will certainly be passing your comments directly to the management responsible. Thank you for your insights regarding our buffets and specialty restaurants, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards from Los Cabos.

    Round Indicators
    Leona P Edson, Canada. 05/19/2017 Couples

    “first time here, probably last time”

    check in can be tricky if you are in the premium area..no signs telling where you to check in...I knew we didn't go to the main check in but couldn't see where we went so had to grab the porter and have him take us...after finding where to check in it was easy and fast and off to our room....We had up graded to beach front not get the premium club but for the view so imagine our dismay when went to the balcony and all we saw was a big brown roof in front us....we were woke very early the next morning by the smell of sausages and dishes clanking..not happy...went to see about switching rooms and they did accomodate us..kinda....moved us away from kitchen but to ground floor..now our very expensive view was of a concrete slab with sun loungers..they told us no other rooms available.....we paid well over $1000.00 to have a view we didn't get. other than view room was OK...very spacious and lots of drawers and hangers...Bed was firm and we like that...room was made up early everyday but 1..did have a problem getting pool towels in our room, usually had to wait for them to bring after we called....had turn down service 1 night... The AC was the noisiest we have ever come across..I wear hearing aids but not at night and I could hear the AC all night long..not at all restfull. We found the food very good everywhere we ate...hot and tasty and sooo many options..food service staff were always polite and accommodating. In the evening buffet we had some trouble being able to sit outside to enjoy our meal..most of the outdoor tables were very big and they didn't like to sit just 2 people at them even though no one else was at them..well I didn't like sitting indoors with the AC blowing on me..towards the end of our stay they did move some of the bigger tables out and put smaller ones in their place.. The infinity pool was not working properly at all..water was not flowing our the edge and it was really scummy as a result..lots of partiers didn't seem to mind that but it looked kinda gross, and yes I did mention it to the lady at the premium club counter.. the other pools were fine and kept clean,, A BIG problem is they do NOT have enough chairs for all the guests and not nearly enough umbrellas..the hotel was far from full while we were there and and there was still a shortage of chairs....this brings the value of the hotel considerably... service around the pools and in the lounge was always very very good.. I really can't say enough about how hard the employees at this resort work..we saw them put up with drunken foolishness and rudeness and they kept smiling and trying..great job by all of them.. The grounds were clean and well manicured, an steady on going process.. our biggest disappointment was our room view.....it was so not worth the money we paid..unless you can be guaranteed of a room on a higher floor away from the kitchen I would strongly advise against paying the extra for a beach front room. The staff could make this a 5 star resort with help from management. Beach front means that!!!!!more loungers and shade umbrellas!!!!!!!and stay on top of things like the pools!!!!!!! mostly because of our room view and loud AC is why we will not return here..could be a jewel, but it's not...for a Barcelo I was disappointed.

    , Gerente at Barcelo Gran Faro Los Cabos, responded to this review
     Dear Leona P: We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We want to apologize for not being able to make you feel supported when having an issue with your room view, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us. Regarding the air-conditioning, we are sorry if there was a problem with the functioning of the system in your room; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards from Los Cabos

    Round Indicators
    ShaneWegener Meadow Vista, California. 05/18/2017 Couples

    “great, quick getaway, clean, good service and food”

    We upgraded to the premium level and had an ocean front room. We had our choice of a corner room with a tub, over looking both the ocean and the hotel pool, or a room that was only an ocean view, with no tub. We took the latter because we didn't want to hear the music and people by the pool, and our view was fantastic! 4th floor too. I would suggest making sure you don't get a room directly over the buffet dining area, I could hear the music and clanking of silverware and dishes which I didn't love. Everything was great here, the only thing that was a drawback was some construction going on at the front of the hotel... jackhammering to be clear. We couldn't hear it in our room, and it was mostly drowned out down by the pool, but anytime we went to the front of the hotel, it was obnoxious. The food was really good, and the staff was very courteous and helpful. our room was always made up very nicely, and they came back and did turn down service as well. We would stay here again, requesting an ocean view again, maybe on the opposite side of the buffet so it isn't an issue. All in all, great trip.

    , Gerente at Barcelo Gran Faro Los Cabos, responded to this review
     Dear ShaneWegener: Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Gran Faro hotel and are delighted to read that we were able to match your holiday expectations. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are deeply sorry for the inconveniences with our remodeling project going on, our commitment is to improve our services and also our property so we can provide better service and amenities to all our guests, we hope you can give us another opportunity to serving you again and to exceed you expectations in a not too distant future. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Last but not least we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards from Los Cabos

    Round Indicators
    Guille G Puebla, Mexico. 05/17/2017 Friends getaway

    “Amazing views!!!”

    This Resort is just great. In order to relax, get fun and enjoy the marvelous climate. Delicious food and excelent service. U can´t lose it. Its not in the center of the city cause is a luxury hotel. There´re shops, bars and handycrafts near, if u want to buy handycrafts is better taking a bus to the town is cheaper and is close. Also is close to the airport.

    , Gerente at Barcelo Gran Faro Los Cabos, responded to this review
     Dear guilleg70: Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Los Cabos. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards from Los Cabos.

    EVALUATION

    Round Indicators

    • may 23 2017
    • Friends getaway

    Justine E

    “Vacation”


    Barcelo is so amazing. The food, the scenery, the drinks, the service, and the people are beautiful! Lots of pool and activities to do. The resort is right on the beach and so gorgeous. Ricardo is the best!


    , Gerente at Barcelo Gran Faro Los Cabos, responded to this review
    Dear Justine E: First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Gran Faro hotel and are delighted to read that we were able to match your expectations. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are also glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Los Cabos. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards from Los Cabos.

    EVALUATION

    Round Indicators

    • may 20 2017
    • Couples

    Eric G

    “Barcelo gran faro - San Jose del Cabo”


    We spent 4 nights / 5 days in this Hotel with a package flight/all inclusive hotel. The hotel is well located on the beach and our room was with ocean view, which is one grade better than the low end. The room is space with 2 full bed, balcony, ac, shower, tv, mini bar. Internet was available but with extra charge which is a pity. There are 3 swimming pools which include one with sea water. Equipments are clean and in good condition. The beach is large with clear sand but you can't swim due to security. There is an international buffet restaurant which is good and located on the sea front, 3 specialty restaurants (sushi bar at the faro, 50m high, Mexican, Italian, sea food). The sushi bar is not good at all as the materials are low quality. The other restaurants are ok. Staff are polite and friendly, room cleaning service is not at high level as they forgot to fulfill our room with towels, coffee, water twice over 4. However in general this is a very good hotel. We plan to come back whenever there is a good package. Eric&Vicky


    , Gerente at Barcelo Gran Faro Los Cabos, responded to this review
    Dear Mr. Eric G and Mrs. Vicky, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much and we are sorry about the cleaning service please rest assure we will certainly be passing your comments directly to the management responsible. Thank you for your insights regarding our buffets and specialty restaurants, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards from Los Cabos.

    EVALUATION

    Round Indicators

    • may 19 2017
    • Edson, Canada
    • Couples

    Leona P

    “first time here, probably last time”


    check in can be tricky if you are in the premium area..no signs telling where you to check in...I knew we didn't go to the main check in but couldn't see where we went so had to grab the porter and have him take us...after finding where to check in it was easy and fast and off to our room....We had up graded to beach front not get the premium club but for the view so imagine our dismay when went to the balcony and all we saw was a big brown roof in front us....we were woke very early the next morning by the smell of sausages and dishes clanking..not happy...went to see about switching rooms and they did accomodate us..kinda....moved us away from kitchen but to ground floor..now our very expensive view was of a concrete slab with sun loungers..they told us no other rooms available.....we paid well over $1000.00 to have a view we didn't get. other than view room was OK...very spacious and lots of drawers and hangers...Bed was firm and we like that...room was made up early everyday but 1..did have a problem getting pool towels in our room, usually had to wait for them to bring after we called....had turn down service 1 night... The AC was the noisiest we have ever come across..I wear hearing aids but not at night and I could hear the AC all night long..not at all restfull. We found the food very good everywhere we ate...hot and tasty and sooo many options..food service staff were always polite and accommodating. In the evening buffet we had some trouble being able to sit outside to enjoy our meal..most of the outdoor tables were very big and they didn't like to sit just 2 people at them even though no one else was at them..well I didn't like sitting indoors with the AC blowing on me..towards the end of our stay they did move some of the bigger tables out and put smaller ones in their place.. The infinity pool was not working properly at all..water was not flowing our the edge and it was really scummy as a result..lots of partiers didn't seem to mind that but it looked kinda gross, and yes I did mention it to the lady at the premium club counter.. the other pools were fine and kept clean,, A BIG problem is they do NOT have enough chairs for all the guests and not nearly enough umbrellas..the hotel was far from full while we were there and and there was still a shortage of chairs....this brings the value of the hotel considerably... service around the pools and in the lounge was always very very good.. I really can't say enough about how hard the employees at this resort work..we saw them put up with drunken foolishness and rudeness and they kept smiling and trying..great job by all of them.. The grounds were clean and well manicured, an steady on going process.. our biggest disappointment was our room view.....it was so not worth the money we paid..unless you can be guaranteed of a room on a higher floor away from the kitchen I would strongly advise against paying the extra for a beach front room. The staff could make this a 5 star resort with help from management. Beach front means that!!!!!more loungers and shade umbrellas!!!!!!!and stay on top of things like the pools!!!!!!! mostly because of our room view and loud AC is why we will not return here..could be a jewel, but it's not...for a Barcelo I was disappointed.


    , Gerente at Barcelo Gran Faro Los Cabos, responded to this review
    Dear Leona P: We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We want to apologize for not being able to make you feel supported when having an issue with your room view, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us. Regarding the air-conditioning, we are sorry if there was a problem with the functioning of the system in your room; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards from Los Cabos

    EVALUATION

    Round Indicators

    • may 18 2017
    • Meadow Vista, California
    • Couples

    ShaneWegener

    “great, quick getaway, clean, good service and food”


    We upgraded to the premium level and had an ocean front room. We had our choice of a corner room with a tub, over looking both the ocean and the hotel pool, or a room that was only an ocean view, with no tub. We took the latter because we didn't want to hear the music and people by the pool, and our view was fantastic! 4th floor too. I would suggest making sure you don't get a room directly over the buffet dining area, I could hear the music and clanking of silverware and dishes which I didn't love. Everything was great here, the only thing that was a drawback was some construction going on at the front of the hotel... jackhammering to be clear. We couldn't hear it in our room, and it was mostly drowned out down by the pool, but anytime we went to the front of the hotel, it was obnoxious. The food was really good, and the staff was very courteous and helpful. our room was always made up very nicely, and they came back and did turn down service as well. We would stay here again, requesting an ocean view again, maybe on the opposite side of the buffet so it isn't an issue. All in all, great trip.


    , Gerente at Barcelo Gran Faro Los Cabos, responded to this review
    Dear ShaneWegener: Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Gran Faro hotel and are delighted to read that we were able to match your holiday expectations. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are deeply sorry for the inconveniences with our remodeling project going on, our commitment is to improve our services and also our property so we can provide better service and amenities to all our guests, we hope you can give us another opportunity to serving you again and to exceed you expectations in a not too distant future. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Last but not least we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards from Los Cabos

    EVALUATION

    Round Indicators

    • may 17 2017
    • Puebla, Mexico
    • Friends getaway

    Guille G

    “Amazing views!!!”


    This Resort is just great. In order to relax, get fun and enjoy the marvelous climate. Delicious food and excelent service. U can´t lose it. Its not in the center of the city cause is a luxury hotel. There´re shops, bars and handycrafts near, if u want to buy handycrafts is better taking a bus to the town is cheaper and is close. Also is close to the airport.


    , Gerente at Barcelo Gran Faro Los Cabos, responded to this review
    Dear guilleg70: Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Los Cabos. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards from Los Cabos.

    Barceló Hotel Beach  Grand Faro Los Cabos

    A superb beach hotel in a privileged setting perfect for relaxation

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