Discounts available for booking on Barcelo.com

With the promotional code MAYAPREMIUM, you will receive 15% off at the following hotels: Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promotional code valid for reservations booked before 01/31/2017 and stays until 12/16/2017.

Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35639 All Inclusive resort with a spa, kids club, 4 restaurants and much more! Ideal for families and couples Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1636
Barceló Maya Colonial Texto: 35639 4.5 out of 5 based on 5179 ratings. 5179 user reviews.
Barceló Maya Colonial reviewed by Richard P on . Juan Duarte!!! Besides a wonderful stay with my girlfriend this past December as a result of the hotel and staff, I wanted to offer my public thanks to one employee in particular: An impressively hospitable... Rating: 5
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Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Colonial

4.5/5 Round Indicators
| 5179 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

63% Complete

3312

Very good

23% Complete

1237

Average

7% Complete

368

Poor

2% Complete

153

Very poor

2% Complete

109

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    Round Indicators
    Richard P 02/23/2017 Couples

    “Juan Duarte!!!”

    Besides a wonderful stay with my girlfriend this past December as a result of the hotel and staff, I wanted to offer my public thanks to one employee in particular: An impressively hospitable bartender in the Colonial Lobby Bar (Premium) by the name of Juan Duarte. This man understands what life on vacation for his guests is really about. And in all sincerity I am very hard to impress. He adopted a delicate balance between being chill & relaxed, but also working hard to help us have a seamless evening, night after night. Well done.
    Round Indicators
    JohnJ1959 Victoria, Canada. 02/22/2017 Family

    “Another outstanding trip!”

    We've been here about half a dozen times...every time it gets cleaner, tidier, better customer service, ever more beautiful...likely our best Mexico holiday ever! There were several key people that helped our trip become the best ever...our breakfast valet - Berzain Martinez Hernandez and our room cleaner - Luceli Acosta...both outstanding employees that represented the excellence of this amazing resort.
    Round Indicators
    Rettey Port Coquitlam, Canada. 02/22/2017 Couples

    “Dave Matthews and Tim Reynolds trip”

    Absolutely stunning!! Room is clean and very nice. Service is outstanding. Premium club gets lots of extra perks. Even when our air conditioning was leaking they were able to fix it right away and clean up. Food is very good. Better than any other all-inclusive. Coming back for sure!!

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Rettey, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Colonial hotel with us and Tripadvisor readers. We look forward to seeing you on your next vacation. Best regards, La Gerencia Jeferecepcolonial@barcelomaya.com

    Round Indicators
    shdae2017 Winnipeg, Canada. 02/22/2017 Family

    “Great waiters!”

    We had the best time at this resort! Our waiters, Isai Balam, Carlos Ortiz and Alfredo Bacab Chi served us in the Colonial buffet. Their service was outstanding! They were so fun and friendly and worked very hard to make each meal wonderful! We truly felt sad when we had to say good bye, but we will definitely return! Honestly, they made this trip most memorable for us!! Thank you!

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Maya Colonial; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Best regards, La Gerencia Jeferecepcolonial@barcelomaya.com

    Round Indicators
    Rhonda H 02/21/2017 Family

    “Wonderful vacation - fabulous service and great food”

    My husband and I and our 14-year-old twin boys stayed at the Barcelo over New Year's for seven days. We travelled with Transat and were very happy with our direct flight and our transportation from the Cancun airport directly to the Barcelo. We arrived around 7 PM on New Year's Eve, the staff greeted us with beverages and after a quick 10 minute wait in line we were on our way to our room. We stayed in the Colonial and we were very happy with the accommodations and it central location to all of the other buildings including the à la carts. Our first morning I booked the five à la cart that we were allowed for a seven night stay. Our favourite were definitely the Mexican and the Seafood restaurants, our least favourite was the Italian. Now in saying that, the food was top notch at every meal and every buffet we went to. The beach was incredible with lots to do from snorkelling to feeding the wild turtles or just lounging by the pool, I really liked that we could move from beach to pool and not have to reserve lounges. There was no getting up early to go and mark your spot. I would recommend taking some type of container for drinks, the lineup at the bars could be a little lengthy. The bartenders were outstanding and always remembered what it was I wanted to drink. I would definitely go back to this resort. The service and accommodations were top notch!

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Rhonda, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Colonial was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • february 23 2017
    • Couples

    Richard P

    “Juan Duarte!!!”


    Besides a wonderful stay with my girlfriend this past December as a result of the hotel and staff, I wanted to offer my public thanks to one employee in particular: An impressively hospitable bartender in the Colonial Lobby Bar (Premium) by the name of Juan Duarte. This man understands what life on vacation for his guests is really about. And in all sincerity I am very hard to impress. He adopted a delicate balance between being chill & relaxed, but also working hard to help us have a seamless evening, night after night. Well done.


    EVALUATION

    Round Indicators

    • february 22 2017
    • Victoria, Canada
    • Family

    JohnJ1959

    “Another outstanding trip!”


    We've been here about half a dozen times...every time it gets cleaner, tidier, better customer service, ever more beautiful...likely our best Mexico holiday ever! There were several key people that helped our trip become the best ever...our breakfast valet - Berzain Martinez Hernandez and our room cleaner - Luceli Acosta...both outstanding employees that represented the excellence of this amazing resort.


    EVALUATION

    Round Indicators

    • february 22 2017
    • Port Coquitlam, Canada
    • Couples

    Rettey

    “Dave Matthews and Tim Reynolds trip”


    Absolutely stunning!! Room is clean and very nice. Service is outstanding. Premium club gets lots of extra perks. Even when our air conditioning was leaking they were able to fix it right away and clean up. Food is very good. Better than any other all-inclusive. Coming back for sure!!


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Rettey, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Colonial hotel with us and Tripadvisor readers. We look forward to seeing you on your next vacation. Best regards, La Gerencia Jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • february 22 2017
    • Winnipeg, Canada
    • Family

    shdae2017

    “Great waiters!”


    We had the best time at this resort! Our waiters, Isai Balam, Carlos Ortiz and Alfredo Bacab Chi served us in the Colonial buffet. Their service was outstanding! They were so fun and friendly and worked very hard to make each meal wonderful! We truly felt sad when we had to say good bye, but we will definitely return! Honestly, they made this trip most memorable for us!! Thank you!


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Maya Colonial; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Best regards, La Gerencia Jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • february 21 2017
    • Family

    Rhonda H

    “Wonderful vacation - fabulous service and great food”


    My husband and I and our 14-year-old twin boys stayed at the Barcelo over New Year's for seven days. We travelled with Transat and were very happy with our direct flight and our transportation from the Cancun airport directly to the Barcelo. We arrived around 7 PM on New Year's Eve, the staff greeted us with beverages and after a quick 10 minute wait in line we were on our way to our room. We stayed in the Colonial and we were very happy with the accommodations and it central location to all of the other buildings including the à la carts. Our first morning I booked the five à la cart that we were allowed for a seven night stay. Our favourite were definitely the Mexican and the Seafood restaurants, our least favourite was the Italian. Now in saying that, the food was top notch at every meal and every buffet we went to. The beach was incredible with lots to do from snorkelling to feeding the wild turtles or just lounging by the pool, I really liked that we could move from beach to pool and not have to reserve lounges. There was no getting up early to go and mark your spot. I would recommend taking some type of container for drinks, the lineup at the bars could be a little lengthy. The bartenders were outstanding and always remembered what it was I wanted to drink. I would definitely go back to this resort. The service and accommodations were top notch!


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Rhonda, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Colonial was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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