Discounts available for booking on Barcelo.com

With the promotional code MAYAPREMIUM, you will receive 15% off at the following hotels: Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promotional code valid for reservations booked before 01/31/2017 and stays until 12/16/2017.

Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35639 All Inclusive resort with a spa, kids club, 4 restaurants and much more! Ideal for families and couples Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1636
Barceló Maya Colonial Texto: 35639 4.5 out of 5 based on 5185 ratings. 5185 user reviews.
Barceló Maya Colonial reviewed by jodibergeron on . Kids club My kids loved the Kids club. Had a great time with Sarahi and Zuly who are amazing with the kids Lots of games activities and crafts Also some little trips around the resort which they supervised... Rating: 5
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Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Points of Interest

49 mi  Cancun International Airport 

0 m Chac Halal Beach

22 mi Tulum archeological site

18.5 mi Xel-Ha

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Colonial

4.5/5 Round Indicators
| 5185 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

63% Complete

3318

Very good

23% Complete

1238

Average

7% Complete

368

Poor

2% Complete

153

Very poor

2% Complete

109

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    Round Indicators
    jodibergeron Whitby, Canada. 02/23/2017 Family

    “Kids club”

    My kids loved the Kids club. Had a great time with Sarahi and Zuly who are amazing with the kids Lots of games activities and crafts Also some little trips around the resort which they supervised Beautiful beach good food
    Round Indicators
    Richard P 02/23/2017 Couples

    “Juan Duarte!!!”

    Besides a wonderful stay with my girlfriend this past December as a result of the hotel and staff, I wanted to offer my public thanks to one employee in particular: An impressively hospitable bartender in the Colonial Lobby Bar (Premium) by the name of Juan Duarte. This man understands what life on vacation for his guests is really about. And in all sincerity I am very hard to impress. He adopted a delicate balance between being chill & relaxed, but also working hard to help us have a seamless evening, night after night. Well done.

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We hope to have the privilege and the honor to share with you again soon. Best regards, La Gerencia jeferecepcolonial@barcelomaya.com

    Round Indicators
    JohnJ1959 Victoria, Canada. 02/22/2017 Family

    “Another outstanding trip!”

    We've been here about half a dozen times...every time it gets cleaner, tidier, better customer service, ever more beautiful...likely our best Mexico holiday ever! There were several key people that helped our trip become the best ever...our breakfast valet - Berzain Martinez Hernandez and our room cleaner - Luceli Acosta...both outstanding employees that represented the excellence of this amazing resort.

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We hope to have the privilege and the honor to share with you again soon. Best regards, La Gerencia jeferecepcolonial@barcelomaya.com

    Round Indicators
    Rettey Port Coquitlam, Canada. 02/22/2017 Couples

    “Dave Matthews and Tim Reynolds trip”

    Absolutely stunning!! Room is clean and very nice. Service is outstanding. Premium club gets lots of extra perks. Even when our air conditioning was leaking they were able to fix it right away and clean up. Food is very good. Better than any other all-inclusive. Coming back for sure!!

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Rettey, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Colonial hotel with us and Tripadvisor readers. We look forward to seeing you on your next vacation. Best regards, La Gerencia Jeferecepcolonial@barcelomaya.com

    Round Indicators
    shdae2017 Winnipeg, Canada. 02/22/2017 Family

    “Great waiters!”

    We had the best time at this resort! Our waiters, Isai Balam, Carlos Ortiz and Alfredo Bacab Chi served us in the Colonial buffet. Their service was outstanding! They were so fun and friendly and worked very hard to make each meal wonderful! We truly felt sad when we had to say good bye, but we will definitely return! Honestly, they made this trip most memorable for us!! Thank you!

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Maya Colonial; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Best regards, La Gerencia Jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • february 23 2017
    • Whitby, Canada
    • Family

    jodibergeron

    “Kids club”


    My kids loved the Kids club. Had a great time with Sarahi and Zuly who are amazing with the kids Lots of games activities and crafts Also some little trips around the resort which they supervised Beautiful beach good food


    EVALUATION

    Round Indicators

    • february 23 2017
    • Couples

    Richard P

    “Juan Duarte!!!”


    Besides a wonderful stay with my girlfriend this past December as a result of the hotel and staff, I wanted to offer my public thanks to one employee in particular: An impressively hospitable bartender in the Colonial Lobby Bar (Premium) by the name of Juan Duarte. This man understands what life on vacation for his guests is really about. And in all sincerity I am very hard to impress. He adopted a delicate balance between being chill & relaxed, but also working hard to help us have a seamless evening, night after night. Well done.


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We hope to have the privilege and the honor to share with you again soon. Best regards, La Gerencia jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • february 22 2017
    • Victoria, Canada
    • Family

    JohnJ1959

    “Another outstanding trip!”


    We've been here about half a dozen times...every time it gets cleaner, tidier, better customer service, ever more beautiful...likely our best Mexico holiday ever! There were several key people that helped our trip become the best ever...our breakfast valet - Berzain Martinez Hernandez and our room cleaner - Luceli Acosta...both outstanding employees that represented the excellence of this amazing resort.


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We hope to have the privilege and the honor to share with you again soon. Best regards, La Gerencia jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • february 22 2017
    • Port Coquitlam, Canada
    • Couples

    Rettey

    “Dave Matthews and Tim Reynolds trip”


    Absolutely stunning!! Room is clean and very nice. Service is outstanding. Premium club gets lots of extra perks. Even when our air conditioning was leaking they were able to fix it right away and clean up. Food is very good. Better than any other all-inclusive. Coming back for sure!!


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Rettey, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Colonial hotel with us and Tripadvisor readers. We look forward to seeing you on your next vacation. Best regards, La Gerencia Jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • february 22 2017
    • Winnipeg, Canada
    • Family

    shdae2017

    “Great waiters!”


    We had the best time at this resort! Our waiters, Isai Balam, Carlos Ortiz and Alfredo Bacab Chi served us in the Colonial buffet. Their service was outstanding! They were so fun and friendly and worked very hard to make each meal wonderful! We truly felt sad when we had to say good bye, but we will definitely return! Honestly, they made this trip most memorable for us!! Thank you!


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Maya Colonial; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Best regards, La Gerencia Jeferecepcolonial@barcelomaya.com

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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