Barceló Hotel Beach  Punta Umbría Beach Resort

Barceló Punta Umbría Beach Resort

Texto: 9687 All inclusive resort with some of the best facilities for families next to an unspoilt beach at Punta Umbría. Avenida del Decano, s/n | 21100 | Punta Umbría | Huelva | Andalucía | España
+34 959 49 59 00 +34 959 495901
Barceló Punta Umbría Beach Resort Texto: 9687 4 out of 5 based on 6213 ratings. 6213 user reviews.
Barceló Punta Umbría Beach Resort reviewed by Malwina W on . Huge hotel, not so clean I reccomend this hotel only to families with kids. + near beautiful beach + good variety of food + not far away from Sevilla and Donana National Park - very large and crowdy - rooms aren't clean... Rating: 3
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Barceló Punta Umbría Beach Resort

Avenida del Decano, s/n   21100   Punta Umbría   Huelva   Andalucía   España  


Places of Interest

122 km Seville Airport

19.1 km Huelva Railway Station

8 km Nuevo Portil Golf Course

50 m Enebrales Nature Park

Guest reviews.

There is no better expert than a traveller.

Barceló Punta Umbría Beach Resort

4.0/5 Round Indicators
| 6239 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

38% Complete

2377

Very good

34% Complete

2150

Average

15% Complete

954

Poor

6% Complete

409

Very poor

5% Complete

349

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    Round Indicators
    veronicafigueroa Orlando, Florida. 04/24/2018 Business

    “Unimpressive”

    I have stayed at Barcelo Resorts in Punta Cana and I thought for sure it would be a great experience. They do not help you with bags to your room, only one restaurant that is buffet style when in the Caribbean they have tons of buffet options. They do not have an iron in the room and they brought me the iron without an ironing board. We paid for the food package and my husband wasn’t feeling well so we left dinner early and took a banana to go to the room and they told us we can’t take anything from the buffet. Over unimpressed so far perhaps I had high expectations since I had a good experience in the Caribbean. The facility so far looks ok. The view is nice.
    Round Indicators
    Isaura C 04/23/2018 Family

    “Not so good”

    I am writing this review as i am still in the hotel. I arrived yesterday for 4 nights and if i havent paid already i would leave tomorrow. I cannot believe that almost everything around is closed, including the spa that will be closed from tomorrow until we leave. There is nothing to do. We have half board but only one restaurant is open The food is ok but not that great. My room is not well cleaned and there is a noise coming from the air conditioning. I have informed the reception last night and was told someone from the maintenance was comimg to see it,waited 1h and nobody turned up. The staff is nice. I believe in the summer could be more fun but right now i have this feeling of paying for something i am not getting.

    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
     Dear Isaura, Although we sincerely regret your disappointment with your stay in our Barceló Punta Umbría Beach Resort, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. We are trying to contact to you during today, we would like to explain how is working the hotel in this days. Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Punta Umbría Beach Resort , please rest assured that your comments have been taken onboard and revised by the entire Management team. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    Malwina W 01/19/2018 Couples

    “Huge hotel, not so clean”

    I reccomend this hotel only to families with kids. + near beautiful beach + good variety of food + not far away from Sevilla and Donana National Park - very large and crowdy - rooms aren't clean and room service speaks only Spanish - lot of noisy kids

    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
     Dear Guest, First of all, we would like to thank you for choosing our Barceló Punta Umbría Beach Resort for your holidays and for recommending us to the travel community of Tripadvisor, this is the most important for us. We regret that our cleaning service couldn´t meet your expectations and we take your comments regarding our room service. In the other hand, we are grateful to read that you love our gastronomy and the location of our Resort, which is next to a natural protected setting, through where you reach a wide virgin beach. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    Peter D Warszawa. 11/06/2017 Family

    “When Big is Better”

    I stayed for 2 fantastic weeks with my 17year old son on an all-inclusive basis. This was our second stay at a Barcelo resort, at the biggest hotel in the Barcelo world and at peak season. My initial concern of long queues, no sunloungers, overcrowded swimming pools etc proved completely unfounded. There are 4 spacious themed and very efficiently managed restraunts serving high quality buffet-style meals, massive pools and bags of loungers. Hotel is family orientated and located close to a beautiful uncrowded Sandy beach 10 minutes walk away via a boardwalk. Rooms are spacious with individual air-conditioning. Finally,I must congratulate all staff from General Director to the young lady continuously cleaning around sunbeds for a courteous customers-focussed service. If you think this review is too good to believe, try it for yourself.

    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
     Estimado Peter, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read all your opinion. As you say, there is a beach near here which is virgin, indeed you have to cross a natural protected park to reach the coast, this is something that makes even more beautiful the coast of the place. Also, we thank for highlight the work of all the people is working here. For us it is the most appreciate treasure, our people, who are the ones who make from this place a dream spot. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    Lucinda C Doncaster, United Kingdom. 11/03/2017 Couples

    “Nice but average saved by a fab beach”

    This is a rather large resort, went near the end of September and found quite a lot was closed as it was already out of season. However, we were a couple and therefore plenty enough for us to do. Accommodation was good, bed one of the most comfy I have slept in. Things getting a little tired looking but very clean and we were pleased with what we got. Food - loads and loads of it but quality was not great. We are not fussy eaters at all and will eat most things but found we ate mainly bread, cheese and fruit for the week. Drinks - great choice of drinks but the queues were horrendous. Location - good location lots in the surrounding area and walkable as long as you don't expect things literally on your doorstep, Beach - wow wow wow. Wonderful beach, loads of space and goes on for miles. Overall great location, superb beach, good accommodation but food not great.

    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
     Dear Guest, First and foremost, we would like to thank you for choosing our Barceló Punta Umbría Beach Resort for your holidays and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We regret that our buffet couldn´t meet your expectations, mainly because the quality of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. In the other hand, we are grateful to read that you love the location of our Resort, which is next to a natural protected setting, through where you reach a wide virgin beach. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    EVALUATION

    Round Indicators

    • april 24 2018
    • Orlando, Florida
    • Business

    veronicafigueroa

    “Unimpressive”


    I have stayed at Barcelo Resorts in Punta Cana and I thought for sure it would be a great experience. They do not help you with bags to your room, only one restaurant that is buffet style when in the Caribbean they have tons of buffet options. They do not have an iron in the room and they brought me the iron without an ironing board. We paid for the food package and my husband wasn’t feeling well so we left dinner early and took a banana to go to the room and they told us we can’t take anything from the buffet. Over unimpressed so far perhaps I had high expectations since I had a good experience in the Caribbean. The facility so far looks ok. The view is nice.


    EVALUATION

    Round Indicators

    • april 23 2018
    • Family

    Isaura C

    “Not so good”


    I am writing this review as i am still in the hotel. I arrived yesterday for 4 nights and if i havent paid already i would leave tomorrow. I cannot believe that almost everything around is closed, including the spa that will be closed from tomorrow until we leave. There is nothing to do. We have half board but only one restaurant is open The food is ok but not that great. My room is not well cleaned and there is a noise coming from the air conditioning. I have informed the reception last night and was told someone from the maintenance was comimg to see it,waited 1h and nobody turned up. The staff is nice. I believe in the summer could be more fun but right now i have this feeling of paying for something i am not getting.


    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
    Dear Isaura, Although we sincerely regret your disappointment with your stay in our Barceló Punta Umbría Beach Resort, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. We are trying to contact to you during today, we would like to explain how is working the hotel in this days. Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Punta Umbría Beach Resort , please rest assured that your comments have been taken onboard and revised by the entire Management team. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    EVALUATION

    Round Indicators

    • january 19 2018
    • Couples

    Malwina W

    “Huge hotel, not so clean”


    I reccomend this hotel only to families with kids. + near beautiful beach + good variety of food + not far away from Sevilla and Donana National Park - very large and crowdy - rooms aren't clean and room service speaks only Spanish - lot of noisy kids


    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
    Dear Guest, First of all, we would like to thank you for choosing our Barceló Punta Umbría Beach Resort for your holidays and for recommending us to the travel community of Tripadvisor, this is the most important for us. We regret that our cleaning service couldn´t meet your expectations and we take your comments regarding our room service. In the other hand, we are grateful to read that you love our gastronomy and the location of our Resort, which is next to a natural protected setting, through where you reach a wide virgin beach. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    EVALUATION

    Round Indicators

    • november 6 2017
    • Warszawa
    • Family

    Peter D

    “When Big is Better”


    I stayed for 2 fantastic weeks with my 17year old son on an all-inclusive basis. This was our second stay at a Barcelo resort, at the biggest hotel in the Barcelo world and at peak season. My initial concern of long queues, no sunloungers, overcrowded swimming pools etc proved completely unfounded. There are 4 spacious themed and very efficiently managed restraunts serving high quality buffet-style meals, massive pools and bags of loungers. Hotel is family orientated and located close to a beautiful uncrowded Sandy beach 10 minutes walk away via a boardwalk. Rooms are spacious with individual air-conditioning. Finally,I must congratulate all staff from General Director to the young lady continuously cleaning around sunbeds for a courteous customers-focussed service. If you think this review is too good to believe, try it for yourself.


    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
    Estimado Peter, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read all your opinion. As you say, there is a beach near here which is virgin, indeed you have to cross a natural protected park to reach the coast, this is something that makes even more beautiful the coast of the place. Also, we thank for highlight the work of all the people is working here. For us it is the most appreciate treasure, our people, who are the ones who make from this place a dream spot. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    EVALUATION

    Round Indicators

    • november 3 2017
    • Doncaster, United Kingdom
    • Couples

    Lucinda C

    “Nice but average saved by a fab beach”


    This is a rather large resort, went near the end of September and found quite a lot was closed as it was already out of season. However, we were a couple and therefore plenty enough for us to do. Accommodation was good, bed one of the most comfy I have slept in. Things getting a little tired looking but very clean and we were pleased with what we got. Food - loads and loads of it but quality was not great. We are not fussy eaters at all and will eat most things but found we ate mainly bread, cheese and fruit for the week. Drinks - great choice of drinks but the queues were horrendous. Location - good location lots in the surrounding area and walkable as long as you don't expect things literally on your doorstep, Beach - wow wow wow. Wonderful beach, loads of space and goes on for miles. Overall great location, superb beach, good accommodation but food not great.


    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
    Dear Guest, First and foremost, we would like to thank you for choosing our Barceló Punta Umbría Beach Resort for your holidays and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We regret that our buffet couldn´t meet your expectations, mainly because the quality of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. In the other hand, we are grateful to read that you love the location of our Resort, which is next to a natural protected setting, through where you reach a wide virgin beach. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

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