Views of Barceló Jandía Mar  Hotel Complex

Occidental Jandía Mar

Texto: 37570 Opposite Jandía beach, it boasts a large wellness centre and a wide range of sports activities. C/ Playa del Jable s/n. Barranco de Vinamar | 35625 Jandía, Pájara (Fuerteventura)
+34 928 54 65 00 +34 928 542 570
Occidental Jandía Mar Texto: 37570 4 out of 5 based on 4938 ratings. 4938 user reviews.
Occidental Jandía Mar reviewed by Jackie P on . Excellent hotel! Just returned from 11 nights at this brilliant hotel. Cannot fault anything. Rooms very spacious, all hotel immaculately clean, food choice excellent, loads of sunbeds! All staff are a credit to the... Rating: 5
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Occidental Jandía Mar

C/ Playa del Jable s/n. Barranco de Vinamar   35625 Jandía, Pájara (Fuerteventura)  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

Premios y Reconocimientos Premios y reconocimientos

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Mar

4.0/5 Round Indicators
| 4940 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

1677

Very good

39% Complete

1943

Average

17% Complete

846

Poor

5% Complete

292

Very poor

3% Complete

184

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    Round Indicators
    Jackie P High Peak. 08/19/2017 Family

    “Excellent hotel!”

    Just returned from 11 nights at this brilliant hotel. Cannot fault anything. Rooms very spacious, all hotel immaculately clean, food choice excellent, loads of sunbeds! All staff are a credit to the hotel but special mention has to go to the animation team. They are absolutely incredible, very hardworking and always have a smile on their faces. They are an absolute credit to the hotel. Special mention to Dany who was so friendly, my daughter looked forward to seeing him every day! Want to wish him all the luck for his future. Did not see much of Fuerteventura as our daughter didn't want to leave the hotel! Would definitely recommend to families wanting a relaxing, fun holiday!

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear Jackie, We are delighted to read your review regarding your stay among us and thank you for your recommendation to the families and readers of Tripadvisor. We are really pleased to hear what a wonderful time your daughter had thanks to the dedication and care of our professional entertaining team, we will not fail to pass on your comments to the ones you mentioned personally. Once again, thank you for your time you spent on sharing your experiences and we definitely look forward to welcome you back when next time you visit Fuerteventura. Sunny greetings from Jandía, Zsofia Berta Guest Experience Manager

    Round Indicators
    Talielouise Sheffield, United Kingdom. 08/18/2017 Family

    “Rebooked for Christmas ”

    We stayed last year for Christmas food was amazing, rooms were spacious and clean, facilities were spot on all that we wanted was abit more sun! But the hotel couldn't give us this lol, definitely recommend the hotel we enjoyed our stay and have booked again for Christmas 🎄

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear Guest, Firstly we would like to thank you for choosing our Occidental Jandía Mar hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Thank you for your recommendation to other travellers, we are going to do our best to arrange more sun for your next visit by Christmas time, the entire team is looking forward to give you again our warmest welcome among us. Sunny greetings from Jandía, Zsofia Berta Guest Experience Manager

    Round Indicators
    Lucy H Birmingham, United Kingdom. 08/17/2017 Couples

    “Fantastic Holiday ”

    My husband and I stayed at the hotel for 12 nights and we loved every minute of it. Our room was very spacious and clean, the food was delicious and the entertainment was great! Communal areas were all kept very clean and the staff were always smiling and helpful. We will definitely be returning when we visit fuerteventura again!

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Lucy, Thank you very much for leaving these wonderful feedback, we are delighted that you enjoyed your stay among us. We are very pleased to read your complete satisfaction with the comfort of your room. We also appreciate your kind words for our staff. It fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests. We look forward to serving you again in the future. Kind regards, Guest Experience

    Round Indicators
    Georgeandkerri Grimsby, United Kingdom. 08/14/2017 Family

    “Excelente, Excelente, Excelente ”

    If you visit the hotel the title will make sense. We had our first holiday away with our, just 2 year old son. We had an amazing time. The room was clean, a good size and all the things you will need. Take a kettle of a tea lover. The pool area is large and there are a lot of beds and it is very clean. Also, there is a service team at busy times which collect up the towels of those which go down first thing and claim the best beds and disappear for hours. Self service drinks, so no need to queue. Table tennis, air hockey, pool tables for the kids. On an evening bouncy castles. Restaurant is huge and there is a good range of food for youngsters. Chips, pizza, pasta, range of meats etc. Speciality meals most evenings. Animation team are awesome. They are polite and don't drag you to do things and make something quite simple great fun and they are genuinely interested in you and clearly love their jobs. Monsif, Danny and Veronica were the stand outs for us, hope they stay. They are so funny and there is a huge variety of things for youngsters, teens and adults. The little ones have Barcy club from 10:30-1:30 and 3:30-5:30 each day. They do a range of activities and are all fun. The teens have mini golf, basketball, football, water polo and water basketball. The teens have a special room inside the hotel where there are game consoles, music and pool tables. On a night time the shows put on by the staff are also excellent and incredibly funny. We are not the type which get involved in activities abroad, but it was impossible not to at this place. The animation team made out holiday. Our boy was too young for the children's club, but they made so much effort the speak to him everyday and stopped all the time to play and make him laugh. He was also part of the mini disco every night and was able to join in with me when taking part in some of the adult games. Best team we've ever had. Tips: 1) There isn't a huge amount of shade around the pool, so get out reasonably earlier if you're a shade dweller. We would go down around 8:30, then go for breakfast 10mins after and be by the pool around 9:30. 2) If you have an option to pay for a room with a sea and pool view I would pay. I would also try and get a room in the main part of the hotel. 3) During busy times it is very busy. This can mean you are given a time slot for your evening meal. Either 7-8:15 or 8:45-10:00. You can change the time slot, but you must stick to it. So if you have little kids then the earlier slot would be required. 4) Try to get your little ones involved with the activities early in the holiday, they will love it and it will mean you get a break. 5) both pools have a shallow end and it's really shallow, but obviously popular. Splash pad is great. 6) I would recommend you eat in the main restaurant during lunch, more option and better food than the snack bar. 7) Beach is great, but get a taxi to the old town end, better. About €5 each way. 8) it is definitely a family hotel, so might not be the most relaxing place for a couple who don't have kids or aren't keen on kids. 9) the bottom pool is a lot colder, but the animation team do not go down there, so could be more relaxing. 10) have a go at cocktail time. Great. My wife and I have been lucky enough to visit many places abroad and this is the first hotel we could go back to. Enjoy

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. We are very pleased to read your complete satisfaction with the comfort of the room we accommodated you in. We also greatly appreciate your comments on the variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates. Our animation team works tirelessly every day to entertain our guests and provide an active and happy holiday experience, we will not fail to forward your words to them and thank you for mentioning their efforts. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Guest Experience

    Round Indicators
    Lisa C Tamworth, United Kingdom. 08/11/2017 Family

    “Superb hotel”

    Just back from a fortnight’s stay at the Occidental Jandia Mar with my husband and teenage son and can honestly say that this is probably the best Spanish hotel that we have ever stayed in. Our room was clean and spacious (cleaned/tidied daily) with ample storage, fridge & TV, huge, well stocked bathroom (hairdryer & toiletries) and, as it was on the ground floor, a pretty patio area with a stunning sea view. Whatever the time of day/night, always peaceful (unlike previous hotels we’ve stayed in with traffic noises, dustbin lorries, music, noisy guests, nearby building work). Only a couple of (small) negative points about the room: for a 4* hotel we would have expected toiletries to be replaced without the need to ask. We had to ask for more shower gel, and our shampoo/bath gel/soap was never replaced during the fortnight. Also, as the bathroom mirror is set well back into the wall (about 2 feet), it is difficult to get a close up of your face for shaving/make up purposes. Therefore a small shaving mirror would be useful. Every single member of staff we came into contact with were polite, friendly and extremely hardworking. Bar and restaurant staff were always accommodating and the large, energetic entertainment team were totally brilliant both in organising daytime activities in games (golf, shuffleboard, skittles, cocktail games) and exercise (yoga, dance, aquagym, water polo). The pool areas are fabulous. There are two large pools, on different levels, in lovely surroundings. The top pool is heated and is where the activities take place. Both have ample sunbeds. There is also a water park/play area. Re sunbeds: During our first three or four days, many guests placed towels on the beds before breakfast, making it almost impossible to find a spare bed in the afternoon (after we’d been to the beach). However, from 1st Aug (whether this is standard practice or the fact that the hotel was full), the reservation of sunbeds was strictly forbidden. Staff monitored the beds and, if left unattended for long periods of time, the towels were removed. GENUIS! Every hotel should adopt this policy. It meant that anyone could get a sunbed at any time of day. Re: pool towels. It’s possible to hire towels at a refundable 10 euros each. We hired 3 at the beginning of the holiday and, on our 3rd day left the towels on the beds whilst we visited the pool bar for a drink. On the way back, we saw someone taking one of our towels, walking off with it and placing it on her own bed! Well, what followed next was towel wars! My husband confronted the lady who denied doing it. The lifeguard got involved but the lady still claimed it was hers. It was finally sorted and we reclaimed (due to witnesses) the towel. The food at this hotel is superb. (Anybody who writes a bad review about the food must be an extremely fussy eater). Choice and quality is amazing at all meals. Breakfast includes continental, English, breads, omelettes, pancakes, smoothies, juices, cereals etc. You can even make your own toasted sandwiches. Again, a huge variety at lunchtime, although we only visited the restaurant twice for lunch as we preferred to use the pool snack bar instead. Dinner consisted of salads, pasta/pizza, rice, veg, fish, BBQ, ice-creams, desserts, cheeses etc. Themed nights were frequent – Mexican, Asian, Canarian. The snack bar was open for most of the afternoon. You can help yourself to burgers/hot dogs, pizza, pasta, salad, fruit, ice-cream or make your own sandwiches/toasted sandwiches. There is another restaurant on-site called La Toscana, but you have to pay to eat here. We didn’t eat here. Re: dress code. There is sign at the restaurant entrance disallowing shorts and open toed shoes. However, plenty of people wore them and we never saw anyone confronted over wearing them. There were no young children in our party but it is obvious that families are well catered for. The children partaking in the kid’s club looked like they were having a ball, playing games, pool games, dressing up, mini disco etc. There was also a teen club/teen games room. Evening entertainment is generally good. Mini disco for kids starts at 8.30pm, followed by a visiting act (we saw a band, an Abba tribute, some acrobats) or entertainment provided by the hotel animation team, which usually involved dancing. All the animation team all seem to have one thing in common- they are all amazing dancers. The act generally finished at 10.30-10.45pm. What I missed (from previous experience at other hotels) was the opportunity to have a bit of a dance myself. It would have been good if, after the evening act, for the animation team to put on some music for, say half an hour. There is a disco inside til 1pm which we didn’t use. The all inclusive alcoholic drinks (as is normal in hotels) is limited to local beers/wines, which you can help yourself to. For cocktails/spirits, you have to queue up at the bar. There doesn’t appear to be any waiter service. The queues were never too long, even just before 11pm when the all inc package ends. What we found a little disappointing was the fact that we had to drink out of paper cups, even in the evening, around the pool bar. At first, we assumed that this was for health and safety reasons, but discovered that some guests were served their drinks in proper glasses, but don’t know why. Paying guests may be? Upstairs, in the bar, drinks were served in proper glasses. I also thought that the cocktails were nicer/stronger in the bar upstairs, as opposed to the pool bar where the cocktails contained mostly fruit juice. I’ve read previous reviews stating that the hotel was dirty … with cockroaches. This is definitely not true. The hotel and grounds are clean and well maintained. We saw about 4 cockroaches over a fortnight. So what? Would we complain about ants or woodlice at home? In the pool bar area there are a few games tables: pool, air hockey, table tennis. My husband used the gym a few times (no charge for the gym) but we didn’t use the spa (indoor pool, sauna @ 10 euros per hour). If you use the indoor pool, you have to wear a swimming cap (which I overheard someone complaining about). Treatments are also available. The other things that aren’t free of charge are the room safe: 3 euros per day, and the crazy golf – 5 euros/2.5 euros. WIFI throughout the hotel was good, although some areas weaker than others. Although a fab hotel, it is on the top of a very steep hill, which is ok for fit/active people but not so good for the elderly or people with pushchairs. (We walked both up and down the hill 4 or 5 times. OK in appropriate footwear). A free shuttle bus to the beach/bottom of hill operates three times day and back again. There are 2 stops. If you get off at the 2nd stop, it’s about a 5 min walk to the main bars/shops. The beaches are gorgeous. At the bottom of the hill, you can either choose to go left or right to the beaches. On the left, opposite the beach bar “La Pasion Pirate” is spot by the rocks awash with chipmunks. On the right, past the lighthouse, the beaches are golden with crystal blue waters. Beautiful. We took a walk to the port (a bit of a trek, so got a taxi back) specifically to visit the turtle rescue centre. Taxis are cheap. 6 euros from the port to the hotel. 3 euros from the lighthouse to the hotel. We also took a trip to Oasis Park. There’s a free bus leaving at 8.45pm or 10.35pm from the adjacent hotel – the Jandia Play, returning at 4.30pm/5.30pm. Worthwhile a trip – especially with kids, although at 33 euros each, a bit pricey. Make sure you see all the shows if you visit. From the airport we took a “speedy shuttle”, which took us just under an hour, with 2 drop offs before us. The return journey, with 4 drop offs, took us 2 hours.

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Guest, Thank you for the time you spent to share such a detailed feedback on your recent stay at our hotel, and considering us as one of the best hotels you stayed at is certainly high praise. We regret your disappointment about paper cups and we would like to kindly clarify that around our pools we are not allowed to serve drinks in glasses for security reasons. Nevertheless, at our Lobby Bar and on the terrace we serve all drinks in glasses. We also would like to thank you for pointing out the system we have in place to avoid our pool sunbeds reservations as we believe that all guests have the right to a lay by the pool at any time of the day, therefore our lifeguard removes towels from sunbeds unoccupied for more than 30 minutes. We also greatly appreciate your comments on the variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. Thank you for making us your choice hotel when you visited Fuerteventura. We look forward to welcome you back again very soon. Kind regards, Guest Experience

    EVALUATION

    Round Indicators

    • august 19 2017
    • High Peak
    • Family

    Jackie P

    “Excellent hotel!”


    Just returned from 11 nights at this brilliant hotel. Cannot fault anything. Rooms very spacious, all hotel immaculately clean, food choice excellent, loads of sunbeds! All staff are a credit to the hotel but special mention has to go to the animation team. They are absolutely incredible, very hardworking and always have a smile on their faces. They are an absolute credit to the hotel. Special mention to Dany who was so friendly, my daughter looked forward to seeing him every day! Want to wish him all the luck for his future. Did not see much of Fuerteventura as our daughter didn't want to leave the hotel! Would definitely recommend to families wanting a relaxing, fun holiday!


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear Jackie, We are delighted to read your review regarding your stay among us and thank you for your recommendation to the families and readers of Tripadvisor. We are really pleased to hear what a wonderful time your daughter had thanks to the dedication and care of our professional entertaining team, we will not fail to pass on your comments to the ones you mentioned personally. Once again, thank you for your time you spent on sharing your experiences and we definitely look forward to welcome you back when next time you visit Fuerteventura. Sunny greetings from Jandía, Zsofia Berta Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 18 2017
    • Sheffield, United Kingdom
    • Family

    Talielouise

    “Rebooked for Christmas ”


    We stayed last year for Christmas food was amazing, rooms were spacious and clean, facilities were spot on all that we wanted was abit more sun! But the hotel couldn't give us this lol, definitely recommend the hotel we enjoyed our stay and have booked again for Christmas 🎄


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear Guest, Firstly we would like to thank you for choosing our Occidental Jandía Mar hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Thank you for your recommendation to other travellers, we are going to do our best to arrange more sun for your next visit by Christmas time, the entire team is looking forward to give you again our warmest welcome among us. Sunny greetings from Jandía, Zsofia Berta Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 17 2017
    • Birmingham, United Kingdom
    • Couples

    Lucy H

    “Fantastic Holiday ”


    My husband and I stayed at the hotel for 12 nights and we loved every minute of it. Our room was very spacious and clean, the food was delicious and the entertainment was great! Communal areas were all kept very clean and the staff were always smiling and helpful. We will definitely be returning when we visit fuerteventura again!


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Lucy, Thank you very much for leaving these wonderful feedback, we are delighted that you enjoyed your stay among us. We are very pleased to read your complete satisfaction with the comfort of your room. We also appreciate your kind words for our staff. It fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests. We look forward to serving you again in the future. Kind regards, Guest Experience

    EVALUATION

    Round Indicators

    • august 14 2017
    • Grimsby, United Kingdom
    • Family

    Georgeandkerri

    “Excelente, Excelente, Excelente ”


    If you visit the hotel the title will make sense. We had our first holiday away with our, just 2 year old son. We had an amazing time. The room was clean, a good size and all the things you will need. Take a kettle of a tea lover. The pool area is large and there are a lot of beds and it is very clean. Also, there is a service team at busy times which collect up the towels of those which go down first thing and claim the best beds and disappear for hours. Self service drinks, so no need to queue. Table tennis, air hockey, pool tables for the kids. On an evening bouncy castles. Restaurant is huge and there is a good range of food for youngsters. Chips, pizza, pasta, range of meats etc. Speciality meals most evenings. Animation team are awesome. They are polite and don't drag you to do things and make something quite simple great fun and they are genuinely interested in you and clearly love their jobs. Monsif, Danny and Veronica were the stand outs for us, hope they stay. They are so funny and there is a huge variety of things for youngsters, teens and adults. The little ones have Barcy club from 10:30-1:30 and 3:30-5:30 each day. They do a range of activities and are all fun. The teens have mini golf, basketball, football, water polo and water basketball. The teens have a special room inside the hotel where there are game consoles, music and pool tables. On a night time the shows put on by the staff are also excellent and incredibly funny. We are not the type which get involved in activities abroad, but it was impossible not to at this place. The animation team made out holiday. Our boy was too young for the children's club, but they made so much effort the speak to him everyday and stopped all the time to play and make him laugh. He was also part of the mini disco every night and was able to join in with me when taking part in some of the adult games. Best team we've ever had. Tips: 1) There isn't a huge amount of shade around the pool, so get out reasonably earlier if you're a shade dweller. We would go down around 8:30, then go for breakfast 10mins after and be by the pool around 9:30. 2) If you have an option to pay for a room with a sea and pool view I would pay. I would also try and get a room in the main part of the hotel. 3) During busy times it is very busy. This can mean you are given a time slot for your evening meal. Either 7-8:15 or 8:45-10:00. You can change the time slot, but you must stick to it. So if you have little kids then the earlier slot would be required. 4) Try to get your little ones involved with the activities early in the holiday, they will love it and it will mean you get a break. 5) both pools have a shallow end and it's really shallow, but obviously popular. Splash pad is great. 6) I would recommend you eat in the main restaurant during lunch, more option and better food than the snack bar. 7) Beach is great, but get a taxi to the old town end, better. About €5 each way. 8) it is definitely a family hotel, so might not be the most relaxing place for a couple who don't have kids or aren't keen on kids. 9) the bottom pool is a lot colder, but the animation team do not go down there, so could be more relaxing. 10) have a go at cocktail time. Great. My wife and I have been lucky enough to visit many places abroad and this is the first hotel we could go back to. Enjoy


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
    Dear Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. We are very pleased to read your complete satisfaction with the comfort of the room we accommodated you in. We also greatly appreciate your comments on the variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates. Our animation team works tirelessly every day to entertain our guests and provide an active and happy holiday experience, we will not fail to forward your words to them and thank you for mentioning their efforts. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Guest Experience

    EVALUATION

    Round Indicators

    • august 11 2017
    • Tamworth, United Kingdom
    • Family

    Lisa C

    “Superb hotel”


    Just back from a fortnight’s stay at the Occidental Jandia Mar with my husband and teenage son and can honestly say that this is probably the best Spanish hotel that we have ever stayed in. Our room was clean and spacious (cleaned/tidied daily) with ample storage, fridge & TV, huge, well stocked bathroom (hairdryer & toiletries) and, as it was on the ground floor, a pretty patio area with a stunning sea view. Whatever the time of day/night, always peaceful (unlike previous hotels we’ve stayed in with traffic noises, dustbin lorries, music, noisy guests, nearby building work). Only a couple of (small) negative points about the room: for a 4* hotel we would have expected toiletries to be replaced without the need to ask. We had to ask for more shower gel, and our shampoo/bath gel/soap was never replaced during the fortnight. Also, as the bathroom mirror is set well back into the wall (about 2 feet), it is difficult to get a close up of your face for shaving/make up purposes. Therefore a small shaving mirror would be useful. Every single member of staff we came into contact with were polite, friendly and extremely hardworking. Bar and restaurant staff were always accommodating and the large, energetic entertainment team were totally brilliant both in organising daytime activities in games (golf, shuffleboard, skittles, cocktail games) and exercise (yoga, dance, aquagym, water polo). The pool areas are fabulous. There are two large pools, on different levels, in lovely surroundings. The top pool is heated and is where the activities take place. Both have ample sunbeds. There is also a water park/play area. Re sunbeds: During our first three or four days, many guests placed towels on the beds before breakfast, making it almost impossible to find a spare bed in the afternoon (after we’d been to the beach). However, from 1st Aug (whether this is standard practice or the fact that the hotel was full), the reservation of sunbeds was strictly forbidden. Staff monitored the beds and, if left unattended for long periods of time, the towels were removed. GENUIS! Every hotel should adopt this policy. It meant that anyone could get a sunbed at any time of day. Re: pool towels. It’s possible to hire towels at a refundable 10 euros each. We hired 3 at the beginning of the holiday and, on our 3rd day left the towels on the beds whilst we visited the pool bar for a drink. On the way back, we saw someone taking one of our towels, walking off with it and placing it on her own bed! Well, what followed next was towel wars! My husband confronted the lady who denied doing it. The lifeguard got involved but the lady still claimed it was hers. It was finally sorted and we reclaimed (due to witnesses) the towel. The food at this hotel is superb. (Anybody who writes a bad review about the food must be an extremely fussy eater). Choice and quality is amazing at all meals. Breakfast includes continental, English, breads, omelettes, pancakes, smoothies, juices, cereals etc. You can even make your own toasted sandwiches. Again, a huge variety at lunchtime, although we only visited the restaurant twice for lunch as we preferred to use the pool snack bar instead. Dinner consisted of salads, pasta/pizza, rice, veg, fish, BBQ, ice-creams, desserts, cheeses etc. Themed nights were frequent – Mexican, Asian, Canarian. The snack bar was open for most of the afternoon. You can help yourself to burgers/hot dogs, pizza, pasta, salad, fruit, ice-cream or make your own sandwiches/toasted sandwiches. There is another restaurant on-site called La Toscana, but you have to pay to eat here. We didn’t eat here. Re: dress code. There is sign at the restaurant entrance disallowing shorts and open toed shoes. However, plenty of people wore them and we never saw anyone confronted over wearing them. There were no young children in our party but it is obvious that families are well catered for. The children partaking in the kid’s club looked like they were having a ball, playing games, pool games, dressing up, mini disco etc. There was also a teen club/teen games room. Evening entertainment is generally good. Mini disco for kids starts at 8.30pm, followed by a visiting act (we saw a band, an Abba tribute, some acrobats) or entertainment provided by the hotel animation team, which usually involved dancing. All the animation team all seem to have one thing in common- they are all amazing dancers. The act generally finished at 10.30-10.45pm. What I missed (from previous experience at other hotels) was the opportunity to have a bit of a dance myself. It would have been good if, after the evening act, for the animation team to put on some music for, say half an hour. There is a disco inside til 1pm which we didn’t use. The all inclusive alcoholic drinks (as is normal in hotels) is limited to local beers/wines, which you can help yourself to. For cocktails/spirits, you have to queue up at the bar. There doesn’t appear to be any waiter service. The queues were never too long, even just before 11pm when the all inc package ends. What we found a little disappointing was the fact that we had to drink out of paper cups, even in the evening, around the pool bar. At first, we assumed that this was for health and safety reasons, but discovered that some guests were served their drinks in proper glasses, but don’t know why. Paying guests may be? Upstairs, in the bar, drinks were served in proper glasses. I also thought that the cocktails were nicer/stronger in the bar upstairs, as opposed to the pool bar where the cocktails contained mostly fruit juice. I’ve read previous reviews stating that the hotel was dirty … with cockroaches. This is definitely not true. The hotel and grounds are clean and well maintained. We saw about 4 cockroaches over a fortnight. So what? Would we complain about ants or woodlice at home? In the pool bar area there are a few games tables: pool, air hockey, table tennis. My husband used the gym a few times (no charge for the gym) but we didn’t use the spa (indoor pool, sauna @ 10 euros per hour). If you use the indoor pool, you have to wear a swimming cap (which I overheard someone complaining about). Treatments are also available. The other things that aren’t free of charge are the room safe: 3 euros per day, and the crazy golf – 5 euros/2.5 euros. WIFI throughout the hotel was good, although some areas weaker than others. Although a fab hotel, it is on the top of a very steep hill, which is ok for fit/active people but not so good for the elderly or people with pushchairs. (We walked both up and down the hill 4 or 5 times. OK in appropriate footwear). A free shuttle bus to the beach/bottom of hill operates three times day and back again. There are 2 stops. If you get off at the 2nd stop, it’s about a 5 min walk to the main bars/shops. The beaches are gorgeous. At the bottom of the hill, you can either choose to go left or right to the beaches. On the left, opposite the beach bar “La Pasion Pirate” is spot by the rocks awash with chipmunks. On the right, past the lighthouse, the beaches are golden with crystal blue waters. Beautiful. We took a walk to the port (a bit of a trek, so got a taxi back) specifically to visit the turtle rescue centre. Taxis are cheap. 6 euros from the port to the hotel. 3 euros from the lighthouse to the hotel. We also took a trip to Oasis Park. There’s a free bus leaving at 8.45pm or 10.35pm from the adjacent hotel – the Jandia Play, returning at 4.30pm/5.30pm. Worthwhile a trip – especially with kids, although at 33 euros each, a bit pricey. Make sure you see all the shows if you visit. From the airport we took a “speedy shuttle”, which took us just under an hour, with 2 drop offs before us. The return journey, with 4 drop offs, took us 2 hours.


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
    Dear Guest, Thank you for the time you spent to share such a detailed feedback on your recent stay at our hotel, and considering us as one of the best hotels you stayed at is certainly high praise. We regret your disappointment about paper cups and we would like to kindly clarify that around our pools we are not allowed to serve drinks in glasses for security reasons. Nevertheless, at our Lobby Bar and on the terrace we serve all drinks in glasses. We also would like to thank you for pointing out the system we have in place to avoid our pool sunbeds reservations as we believe that all guests have the right to a lay by the pool at any time of the day, therefore our lifeguard removes towels from sunbeds unoccupied for more than 30 minutes. We also greatly appreciate your comments on the variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. Thank you for making us your choice hotel when you visited Fuerteventura. We look forward to welcome you back again very soon. Kind regards, Guest Experience

    Barceló Jandía Mar  Hotel Family Room

    Family life under an all-day sun and the best beaches in Fuerteventura.

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