Barceló Margaritas Hotel Barceló Margaritas Superior Room

Occidental Margaritas

Texto: 39513 Comfort and elegance combined in a tropical paradise on the island of Gran Canaria. Avenida Gran Canaria, 40 | 35100 Playa del Inglés, Gran Canaria
+34 928 76 11 12 +34 928 765380
Occidental Margaritas Texto: 39513 4 out of 5 based on 4966 ratings. 4966 user reviews.
Occidental Margaritas reviewed by John V on . lovely staff, bad food First time I ever had half board somewhere and it was not a success. The English breakfast was either undercooked or overcooked and the dinner was way too salty and didn't look very nice. Staff was... Rating: 3
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Occidental Margaritas

Avenida Gran Canaria, 40   35100 Playa del Inglés, Gran Canaria  


Places of Interest

30 km Gran Canaria

2 km Maspalomas Golf Course

1.5 km Playa del Inglés

1.5 km Maspalomas dunes

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Margaritas

4.0/5 Round Indicators
| 5275 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

39% Complete

2080

Very good

35% Complete

1891

Average

15% Complete

837

Poor

5% Complete

293

Very poor

3% Complete

174

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    Round Indicators
    strapeez 12/05/2017 Couples

    “Good Hotel”

    Had a weeks stay at the Hotel in November. Booked half board but upgraded to All inclusive which was good value. Booked through Barcello who own this hotel and used Tesco Vouchers for some of the cost as they triple up. When we arrived the cost we had expected to pay had miraculously gone up and was more that we had been quoted. Rooms nice and comfortable and the hotel grounds facilities and amenities were very good as was the food in the restaurant although at times a little cold. All in all a nice break. This hotel is in the middle of the town so a bus ride is required if you want the beach and there is a free bus service. We found out by accident that if you are an all inclusive guest then you can have an evening meal in the grill restaurant. We were not told about this and happened to overhear a conversation. make sure you ask at reception because you have to book which evening of your stay you want to eat there. Hoppa transfers from the airport were good and on time but make sure that if you book a speedy shuttle no more than 4 stops, that they do'nt try and stick you on a coach which calls everywhere.
    Round Indicators
    Diana R Bedford, United Kingdom. 12/05/2017 Couples

    “A quiet relaxing hotel”

    Enjoyable but not up to normal Barcello standards. We had to wear a wrist band for the whole time to show we were half board. We had a few problems with tge room key and power to the room and reception and bar staff are not the friendliest we have encountered. The food was excellent.
    Round Indicators
    995reginau Warsaw, Poland. 12/04/2017 Couples

    “Best holiday ever”

    Fantastic time in Grań Canaria. Good location of the hotel. Room equipped with modern furniture, including tv set fridge Andrzej safe. Very clean. Helpful and friendly staff in the reception as well in the restaurant. Evening entertainment on high level.

    Fran L, Director de Relaciones Públicas at Occidental Margaritas, responded to this review
     Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. We are glad to read that you really enjoyed our unbeatable location to visit different places of the island. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and we are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are thrilled to read your praising comments about our staff and gastronomy, At Occidental Margaritas we know that meals and staff are very important aspects of our guests' overall holiday experience in our hotels Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kindregards

    Round Indicators
    Intrepidtraveller93 Chester, United Kingdom. 12/04/2017 Couples

    “Not 4 star”

    Hotel generally ok.... room for improvement with the food, it states that the hotel is in the centre of playa del Ingles, it’s not, and there’s not a lot around the area....Staff friendly, and helpful.

    Fran L, Director de Relaciones Públicas at Occidental Margaritas, responded to this review
     Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your review will certainly assist in order to keep on improving the quality of our services for our valued guests. Occidental Margaritas is a big resort with two buildings, one is the hotel and the another one are the apartments. We do not know where you were allocated, but the rooms in the hotel are total new and renovated. For a future occasion we strongly recommend you to visit our website or to contact our call center from where our agents will be able to give you all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. We were very saddened to read your disappointment with the dining experiences, at Occidental Hotels we know that meals are an important aspect of our guests' overall holidays, so, please rest assured that your comment will be shared with the team so as to avoid receiving this kind of feedback in the future. We sincerely regret reading that our location did not meet your expectations although we kindly inform you that we are in the middle of Playa del Inglés at only 1,5 Km to the beach, near of schoping centers and so near the recreation areas as well. We are thrilled to read your praising comments about our staff undoubtedly one of our hotel's main assets. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards

    Round Indicators
    _kateprzemek East Lothian, United Kingdom. 12/04/2017 Couples

    “Thank you Barcelo!!”

    Beautiful hotel, very very clean and kept at the top, all others should learn from your guys! Service, food (except this woman serving at Italian corner) were exceptional, Josephina thank you for dealing with any queries so professional, special thank you to a reception staff Fernando (I think?), you are a massive credit to Barcelo, and of course I have to mention SAMARA SAMARA, YOU AREA WEE STAR!! Thank you and we hope to see you soon! By the way Judith did you post my postcards I left with you on my departure day please? No one receive them?? xxx

    EVALUATION

    Round Indicators

    • december 5 2017
    • Couples

    strapeez

    “Good Hotel”


    Had a weeks stay at the Hotel in November. Booked half board but upgraded to All inclusive which was good value. Booked through Barcello who own this hotel and used Tesco Vouchers for some of the cost as they triple up. When we arrived the cost we had expected to pay had miraculously gone up and was more that we had been quoted. Rooms nice and comfortable and the hotel grounds facilities and amenities were very good as was the food in the restaurant although at times a little cold. All in all a nice break. This hotel is in the middle of the town so a bus ride is required if you want the beach and there is a free bus service. We found out by accident that if you are an all inclusive guest then you can have an evening meal in the grill restaurant. We were not told about this and happened to overhear a conversation. make sure you ask at reception because you have to book which evening of your stay you want to eat there. Hoppa transfers from the airport were good and on time but make sure that if you book a speedy shuttle no more than 4 stops, that they do'nt try and stick you on a coach which calls everywhere.


    EVALUATION

    Round Indicators

    • december 5 2017
    • Bedford, United Kingdom
    • Couples

    Diana R

    “A quiet relaxing hotel”


    Enjoyable but not up to normal Barcello standards. We had to wear a wrist band for the whole time to show we were half board. We had a few problems with tge room key and power to the room and reception and bar staff are not the friendliest we have encountered. The food was excellent.


    EVALUATION

    Round Indicators

    • december 4 2017
    • Warsaw, Poland
    • Couples

    995reginau

    “Best holiday ever”


    Fantastic time in Grań Canaria. Good location of the hotel. Room equipped with modern furniture, including tv set fridge Andrzej safe. Very clean. Helpful and friendly staff in the reception as well in the restaurant. Evening entertainment on high level.


    Fran L, Director de Relaciones Públicas at Occidental Margaritas, responded to this review
    Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. We are glad to read that you really enjoyed our unbeatable location to visit different places of the island. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and we are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are thrilled to read your praising comments about our staff and gastronomy, At Occidental Margaritas we know that meals and staff are very important aspects of our guests' overall holiday experience in our hotels Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kindregards

    EVALUATION

    Round Indicators

    • december 4 2017
    • Chester, United Kingdom
    • Couples

    Intrepidtraveller93

    “Not 4 star”


    Hotel generally ok.... room for improvement with the food, it states that the hotel is in the centre of playa del Ingles, it’s not, and there’s not a lot around the area....Staff friendly, and helpful.


    Fran L, Director de Relaciones Públicas at Occidental Margaritas, responded to this review
     Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your review will certainly assist in order to keep on improving the quality of our services for our valued guests. Occidental Margaritas is a big resort with two buildings, one is the hotel and the another one are the apartments. We do not know where you were allocated, but the rooms in the hotel are total new and renovated. For a future occasion we strongly recommend you to visit our website or to contact our call center from where our agents will be able to give you all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. We were very saddened to read your disappointment with the dining experiences, at Occidental Hotels we know that meals are an important aspect of our guests' overall holidays, so, please rest assured that your comment will be shared with the team so as to avoid receiving this kind of feedback in the future. We sincerely regret reading that our location did not meet your expectations although we kindly inform you that we are in the middle of Playa del Inglés at only 1,5 Km to the beach, near of schoping centers and so near the recreation areas as well. We are thrilled to read your praising comments about our staff undoubtedly one of our hotel's main assets. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards

    EVALUATION

    Round Indicators

    • december 4 2017
    • East Lothian, United Kingdom
    • Couples

    _kateprzemek

    “Thank you Barcelo!!”


    Beautiful hotel, very very clean and kept at the top, all others should learn from your guys! Service, food (except this woman serving at Italian corner) were exceptional, Josephina thank you for dealing with any queries so professional, special thank you to a reception staff Fernando (I think?), you are a massive credit to Barcelo, and of course I have to mention SAMARA SAMARA, YOU AREA WEE STAR!! Thank you and we hope to see you soon! By the way Judith did you post my postcards I left with you on my departure day please? No one receive them?? xxx


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