Barceló Hotel Gastronomy Costa Vasca

Barceló Costa Vasca

Texto: 34124 Next to the legendary Ondarreta Beach, this hotel has a pool and wellness room for business travellers and leisure travellers. Avenida Pio Baroja, 15 | 20008 San Sebastián
+34 94 331 79 50 34 943 212 428
Barceló Costa Vasca Texto: 34124 4 out of 5 based on 1439 ratings. 1439 user reviews.
Barceló Costa Vasca reviewed by Bridie O on . Great breakfast..... and bar! We're a same sex couple and found the staff to be very warm and welcoming. They were helpful and good with English for the moments where we struggled with Spanish. They even surprised us with a... Rating: 5
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Barceló Costa Vasca

Avenida Pio Baroja, 15   20008 San Sebastián  


Places of Interest

23.1 km San Sebastián Airport

2.11 km San Sebastian Railway Station

22.6 km Bidasoa Fairgrounds

300 m Ondarreta beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Costa Vasca

4.0/5 Round Indicators
| 1530 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

36% Complete

553

Very good

41% Complete

642

Average

14% Complete

228

Poor

5% Complete

83

Very poor

1% Complete

25

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    Round Indicators
    Helen M Canberra, Australia. 04/17/2017 Friends getaway

    “Nice hotel in San Sebastián ”

    I stayed for two nights as part of a group tour and enjoyed my stay. Here is a summary of my experience: PROS: -I really enjoyed the breakfast as I finally got my sourdough bread for toast and the chef made my eggs fresh to order whilst I stood in front of him - the breakfast is a good selection of cereals, pastries, breads, fruits, eggs, bacon, sausages, coffee, tea and juices( they also offered gluten free products as well) - very helpful staff at reception helped me to book a restaurant for dinner - nice bar with hot snacks such as hamburgers, patatas bravas, calamari, sandwiches - helpful staff in the breakfast room as well as bar - efficient and helpful maintenance man ( also handsome) who fixed my shower head and taught me how to turn the complicated taps on - spacious bathroom that has room to hang up hand washed underwear - balcony with water view- good for drying hand washed clothes in the sun - clean and good housing keeping- fresh towels every day - can catch No 16 bus outside hotel to take you to town centre for 1.70€ - iron and ironing board( this has been very rare throughout Spain) CONS - the central heating was way to hot and uncomfortable for April. I had to sleep with the balcony door open to cool the room down. The way the balconies are set up I was worried that anyone on my floor could walk across the balconies and enter my room at night. As a result I didn't sleep well as I think subconsciously I was worried. - complicated shower taps- why can't the Spanish just have hot and cold taps like the rest of world? I had to get instructions from the maintenance man to turn the shower on ( which was embarrassing) - not centrally located - 30 minutes walk to old town to access shops and restaurant and then a walk back up a step hill. I would return to this hotel but wish that they would sort out the heating issue.
    Round Indicators
    andersonm633 Sheffield, United Kingdom. 04/14/2017 Couples

    “Great hotel in San Sebastian”

    Excellent hotel, great location, fantastic breakfast, helpful staff, great surroundings. Secure underground car park, we were here for two nights and found it excellent in every way and would certainly return in any future visit to San Sebastián.

    Bcostavasca, General Manager at Barcelo Costa Vasca, responded to this review
     Dear Guest, Thank you for making our Barceló your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are happy our hotel and staff were able to meet all your needs during your stay. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for choosing our hotel for your stay in San Sebastian and very much look forward to having the opportunity to serve you again in the future. Best Regard, Management Department Barceló Costa Vasca

    Round Indicators
    Juan Antonio D 03/22/2017 Business

    “Good hotel, could be excellent...”

    I enjoyed the excellent bedding and the hydro-massage shower. The breakfast is good with a lot of variety. The location is good in a calm neighborhood not too far from Playa de la Concha. The service (front desk and restaurant) is not bad but they could give at least a smile if they are trying to exceed customer's expectations.

    -XperienceManager-, Director de Relaciones Públicas at Barcelo Costa Vasca, responded to this review
     Dear Sir. Juan Antonio, Firstly we would like to thank you for choosing our Barceló Costa Vasca hotel for your stay in San Sebastian and for the review you shared on TripAdvisor, all of your kind words about your visit are great to hear. Concerning your comments, we take note about the treatment you have received by our staff, that will help us to improve. On the other hand, it is a pleasure to read that you have enjoyed our facilities. Thank you for your lovely comments regarding the variety of our breakfast and the location of the hotel. Once more we thank you for this kind review of our hotel and we look forward to serving you again in the future. Carefully, Barceló Costa Vasca

    Round Indicators
    Teresa P 03/12/2017 Couples

    “Far from the old town”

    We spent 4 days at this Hotel. Lobby and rooms ara ok. Specially good are the beds where you can sleep perfect. Breakfast is very good with a great variety. Staff in the Restaurant had no professionalism, specially the manager during breakfast. She asked us about the room number twice saying that we didn't have the room number that we had. She was unfriendly. The hotel is far from old town and you have a 30 m walking distance. There is a bus stop just in front of the hotel. We will not repeat it if ever come back to SS.

    -XperienceManager-, Director de Relaciones Públicas at Barcelo Costa Vasca, responded to this review
     Dear Mrs. Teresa, We first would like to thank you for choosing our Barceló Costa Vasca for your stay in San Sebastian and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. It is with great concern that we read your comments about our staff, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests. Nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. On the other hand, we are very pleased to read that you found our beds specially good and also that you liked the variety and quality of our breakfast. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Carefully, Barceló Costa Vasca

    Round Indicators
    jirawatsathits Bangkok, Thailand. 02/12/2017 Business

    “My Second time in Barcelo Costa Vasca hotel”

    it is a nice hotel. A little bit far from San Sebastian old town. With 25 minutes walk to old town isn't a bad experience. Nice view walking along the beach to old town. Room is clean. Recommend for anyone who would like to have a nice stay in San Sebastian

    -XperienceManager-, Director de Relaciones Públicas at Barcelo Costa Vasca, responded to this review
     Dear guest, We really appreciate the time you spent to share your recent experience at our Barceló Costa Vasca hotel and we thank you for your kind recommendation to Tripadvisor’s readers. We are very pleased to read that you did like the room we accommodated you in and that you found it clean and comfortable at all times. Even our hotel is 25 minutes from the city centre, it is true that it is a nice walk by the bay to get to the old town and we are glad to hear that you could enjoy it. Once more we thank you for choosing our hotel for your holiday and it will be a pleasure for us to welcome you on your next visit. Carefully, Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • april 17 2017
    • Canberra, Australia
    • Friends getaway

    Helen M

    “Nice hotel in San Sebastián ”


    I stayed for two nights as part of a group tour and enjoyed my stay. Here is a summary of my experience: PROS: -I really enjoyed the breakfast as I finally got my sourdough bread for toast and the chef made my eggs fresh to order whilst I stood in front of him - the breakfast is a good selection of cereals, pastries, breads, fruits, eggs, bacon, sausages, coffee, tea and juices( they also offered gluten free products as well) - very helpful staff at reception helped me to book a restaurant for dinner - nice bar with hot snacks such as hamburgers, patatas bravas, calamari, sandwiches - helpful staff in the breakfast room as well as bar - efficient and helpful maintenance man ( also handsome) who fixed my shower head and taught me how to turn the complicated taps on - spacious bathroom that has room to hang up hand washed underwear - balcony with water view- good for drying hand washed clothes in the sun - clean and good housing keeping- fresh towels every day - can catch No 16 bus outside hotel to take you to town centre for 1.70€ - iron and ironing board( this has been very rare throughout Spain) CONS - the central heating was way to hot and uncomfortable for April. I had to sleep with the balcony door open to cool the room down. The way the balconies are set up I was worried that anyone on my floor could walk across the balconies and enter my room at night. As a result I didn't sleep well as I think subconsciously I was worried. - complicated shower taps- why can't the Spanish just have hot and cold taps like the rest of world? I had to get instructions from the maintenance man to turn the shower on ( which was embarrassing) - not centrally located - 30 minutes walk to old town to access shops and restaurant and then a walk back up a step hill. I would return to this hotel but wish that they would sort out the heating issue.


    EVALUATION

    Round Indicators

    • april 14 2017
    • Sheffield, United Kingdom
    • Couples

    andersonm633

    “Great hotel in San Sebastian”


    Excellent hotel, great location, fantastic breakfast, helpful staff, great surroundings. Secure underground car park, we were here for two nights and found it excellent in every way and would certainly return in any future visit to San Sebastián.


    Bcostavasca, General Manager at Barcelo Costa Vasca, responded to this review
    Dear Guest, Thank you for making our Barceló your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are happy our hotel and staff were able to meet all your needs during your stay. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for choosing our hotel for your stay in San Sebastian and very much look forward to having the opportunity to serve you again in the future. Best Regard, Management Department Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • march 22 2017
    • Business

    Juan Antonio D

    “Good hotel, could be excellent...”


    I enjoyed the excellent bedding and the hydro-massage shower. The breakfast is good with a lot of variety. The location is good in a calm neighborhood not too far from Playa de la Concha. The service (front desk and restaurant) is not bad but they could give at least a smile if they are trying to exceed customer's expectations.


    -XperienceManager-, Director de Relaciones Públicas at Barcelo Costa Vasca, responded to this review
    Dear Sir. Juan Antonio, Firstly we would like to thank you for choosing our Barceló Costa Vasca hotel for your stay in San Sebastian and for the review you shared on TripAdvisor, all of your kind words about your visit are great to hear. Concerning your comments, we take note about the treatment you have received by our staff, that will help us to improve. On the other hand, it is a pleasure to read that you have enjoyed our facilities. Thank you for your lovely comments regarding the variety of our breakfast and the location of the hotel. Once more we thank you for this kind review of our hotel and we look forward to serving you again in the future. Carefully, Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • march 12 2017
    • Couples

    Teresa P

    “Far from the old town”


    We spent 4 days at this Hotel. Lobby and rooms ara ok. Specially good are the beds where you can sleep perfect. Breakfast is very good with a great variety. Staff in the Restaurant had no professionalism, specially the manager during breakfast. She asked us about the room number twice saying that we didn't have the room number that we had. She was unfriendly. The hotel is far from old town and you have a 30 m walking distance. There is a bus stop just in front of the hotel. We will not repeat it if ever come back to SS.


    -XperienceManager-, Director de Relaciones Públicas at Barcelo Costa Vasca, responded to this review
    Dear Mrs. Teresa, We first would like to thank you for choosing our Barceló Costa Vasca for your stay in San Sebastian and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. It is with great concern that we read your comments about our staff, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests. Nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. On the other hand, we are very pleased to read that you found our beds specially good and also that you liked the variety and quality of our breakfast. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Carefully, Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • february 12 2017
    • Bangkok, Thailand
    • Business

    jirawatsathits

    “My Second time in Barcelo Costa Vasca hotel”


    it is a nice hotel. A little bit far from San Sebastian old town. With 25 minutes walk to old town isn't a bad experience. Nice view walking along the beach to old town. Room is clean. Recommend for anyone who would like to have a nice stay in San Sebastian


    -XperienceManager-, Director de Relaciones Públicas at Barcelo Costa Vasca, responded to this review
    Dear guest, We really appreciate the time you spent to share your recent experience at our Barceló Costa Vasca hotel and we thank you for your kind recommendation to Tripadvisor’s readers. We are very pleased to read that you did like the room we accommodated you in and that you found it clean and comfortable at all times. Even our hotel is 25 minutes from the city centre, it is true that it is a nice walk by the bay to get to the old town and we are glad to hear that you could enjoy it. Once more we thank you for choosing our hotel for your holiday and it will be a pleasure for us to welcome you on your next visit. Carefully, Barceló Costa Vasca

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    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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