What are the check-in and check-out times at Occidental at Xcaret Destination?

The check-in time at Occidental at Xcaret Destination is from 3 pm onward, while the check-out time is at 11 am. Once you check-out, you can still enjoy the hotel's facilities and services at an additional charge.

What are the parking options offered at Occidental at Xcaret Destination?

Occidental at Xcaret Destination offers parking at no additional cost for hotel guests.

Is Occidental at Xcaret Destination adapted for people with reduced mobility?

Yes, Occidental at Xcaret Destination is adapted for guests with reduced mobility. Ask the reception staff about our adapted services and facilities.

Is Occidental at Xcaret Destination a pet-friendly hotel?

No, Occidental at Xcaret Destination is not a pet-friendly hotel.

Does Occidental at Xcaret Destination offer food and drink options for guests with food intolerances and allergies?

Yes, Occidental at Xcaret Destination has some alternatives for guests with food intolerances and allergies. We recommend that guests notify the hotel staff about their needs in order to better evaluate the options we offer.

Does the Wi-Fi connection at Occidental at Xcaret Destination have an additional cost?

Occidental at Xcaret Destination provides free Wi-Fi internet for all guests.

What languages are spoken at the Occidental at Xcaret Destination reception desk?

The reception team at Occidental at Xcaret Destination will be happy to assist you in the following languages: Spanish, English, and French.

Does Occidental at Xcaret Destination offer room service?

Yes, Occidental at Xcaret Destination offers room service for guests. You can find more information about the food and beverages available, prices, and operating hours in the hotel. Room service is included for Premium Level guests. Please ask in the hotel.

Is breakfast at Occidental at Xcaret Destination included with the guests' accommodation?

Yes, breakfast at Occidental at Xcaret Destination is included with the guests' accommodation.

What is the minimum age to enter the spa & wellness area of Occidental at Xcaret Destination? Do the spa facilities have an additional cost for hotel guests? Are children allowed in?

The minimum age to access the spa & wellness area at Occidental at Xcaret Destination is 18. The entrance to the spa has an additional cost for hotel guests. Please check our rates. The spa is accessible to children.

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Occidental at Xcaret Destination

22661 Reviews

An all inclusive resort surrounded by natural beauty

Occidental at Xcaret Destination***** is an all-inclusive hotel located in the heart of the Riviera Maya. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation.

This impressive hotel features 765 rooms and suites which stand out for being nestled amongst beautiful jungle gardens and offering a terrace or balcony.

Why choose
Occidental at Xcaret Destination

Unlimited access to Xcaret park by booking the Unlimited Xcaret Xperience package

White sand cove in a privileged natural setting

Green Globe Certified

Located in the heart of the Riviera Maya

Time in Playa del Carmen

Rooms

Deluxe

Details

These beautiful gardens are surrounded by beautiful gardens and are perfect for traveling with family or friends.

Balcony/Terrace
Wi-Fi connection (free of charge)
Air conditioning