Hotel Beach  Occidental Grand Punta Cana Resort
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Map and location

Avenida España, S/N. Playa El Cortesito   23301 La Altagracia , Punta Cana   República Dominicana  


Points of Interest

15 mi Punta Cana International Airport

Right on the beach Beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Punta Cana

4.0/5 Round Indicators
| 4881 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

44% Complete

2195

Very good

26% Complete

1277

Average

12% Complete

629

Poor

7% Complete

384

Very poor

8% Complete

396

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    Round Indicators
    valeprotto Buenos Aires, Argentina. 06/16/2019 Family

    “Beautiful design, incredible beaches!”

    We travelled in may 2019 and had a beautiful holiday! The hotel is awesome and the beach is perfect! Except for one detail or two, our stay was very pleasant. They should improve the reservation sistem for the restaurants, for example. But the hotel has a very good quality-to-price ratio.
    Round Indicators
    Maxim T 06/16/2019 Business

    “Jose Martinez is local brand!!!”

    if you ever find yourself in hotel punta kana occidental , you only need one person! Jose Martinez supervisor here. And he is the best!! without such staff the hotel would not be so pleasant and comfortable!!! I want to thank the hr department of the hotel for employees like Jose Martinez!! And personally Jose for his work. best impressions!!
    Round Indicators
    JanCarNYC Yonkers, New York. 06/16/2019 Couples

    “Pretty Resort, decent service, mediocre food & drinks”

    I recently returned from a stay at Occidental, in which I enjoyed my time there with all of the amenities offered. The property was beautiful and close enough to beach for easy access. The pool side and deck was awesome and always clean. Tbh, the buffet food was less than mediocre, leaving the option to only eat scrambled eggs and plain rolls for breakfast. I wasn’t feeling the taste or texture of a lot of the meat options offered. The specialty restaurants was a bit better than the buffet, but I was very selective about what was served. The drinks, both alcoholic and non alcoholic were very watered down and the liquor had an off taste to it as well. (Not sure if this is in relation to all the other complaints I’ve read from other travelers throughout other resorts in DR) but I did purchase my own liquor in the airport as I landed in DR. The spa was excellent as well as house keeping and staff with the exception of the front desk staff, which I felt the ignored my attempts for service and clearly attended to a few Caucasian guests who were standing behind me on line. I was very skeptical about traveling to DR, especially after all of the recent random deaths of several Americans, but the reviews read about Occidental were decent and I decided to give it a try. I’m not sure if I’d return to Occidental simply because of the food and drinks, but it’s definitely a beautiful resort. And it was a nice first trip to DR, probably may be my only one...
    Round Indicators
    Anyi F 06/16/2019 Family

    “Great experience”

    Occidental Punta Cana is is definitely the best of both worlds , family friendly activities and party time for the others. Clean rest quarters and amazing food . If you ever have any issues, management is awesome ( Jose Martinez) especially. Go enjoy yourself.
    Round Indicators
    sassy985 St Martin / St Maarten. 06/16/2019 Family

    “Wedding”

    The package paid for the wedding ceremony left a lot to desire. A lot of vital information was left out. The room had small roaches at night. The salespersons on the premises kept harrassing you to view other sections of the hotel with the intention to purchase. The language barrier for persons who do not speak spanish. Some of the waiter/bar service were rude, not sure if they are overworked and underpaid but not friendly. I felt like i was bothering them when asking for service. My wedding was a total disappointment. The check out was horrible, alot of miscommunication. Overall i will NEVER visit that hotel. The front desk was aware of the inconveniences and did nothing to compensate. Experience left the hotel feeling broken and monies lost and not enjoyed so that i am able to post a good review.

    EVALUATION

    Round Indicators

    • june 16 2019
    • Buenos Aires, Argentina
    • Family

    valeprotto

    “Beautiful design, incredible beaches!”


    We travelled in may 2019 and had a beautiful holiday! The hotel is awesome and the beach is perfect! Except for one detail or two, our stay was very pleasant. They should improve the reservation sistem for the restaurants, for example. But the hotel has a very good quality-to-price ratio.


    EVALUATION

    Round Indicators

    • june 16 2019
    • Business

    Maxim T

    “Jose Martinez is local brand!!!”


    if you ever find yourself in hotel punta kana occidental , you only need one person! Jose Martinez supervisor here. And he is the best!! without such staff the hotel would not be so pleasant and comfortable!!! I want to thank the hr department of the hotel for employees like Jose Martinez!! And personally Jose for his work. best impressions!!


    EVALUATION

    Round Indicators

    • june 16 2019
    • Yonkers, New York
    • Couples

    JanCarNYC

    “Pretty Resort, decent service, mediocre food & drinks”


    I recently returned from a stay at Occidental, in which I enjoyed my time there with all of the amenities offered. The property was beautiful and close enough to beach for easy access. The pool side and deck was awesome and always clean. Tbh, the buffet food was less than mediocre, leaving the option to only eat scrambled eggs and plain rolls for breakfast. I wasn’t feeling the taste or texture of a lot of the meat options offered. The specialty restaurants was a bit better than the buffet, but I was very selective about what was served. The drinks, both alcoholic and non alcoholic were very watered down and the liquor had an off taste to it as well. (Not sure if this is in relation to all the other complaints I’ve read from other travelers throughout other resorts in DR) but I did purchase my own liquor in the airport as I landed in DR. The spa was excellent as well as house keeping and staff with the exception of the front desk staff, which I felt the ignored my attempts for service and clearly attended to a few Caucasian guests who were standing behind me on line. I was very skeptical about traveling to DR, especially after all of the recent random deaths of several Americans, but the reviews read about Occidental were decent and I decided to give it a try. I’m not sure if I’d return to Occidental simply because of the food and drinks, but it’s definitely a beautiful resort. And it was a nice first trip to DR, probably may be my only one...


    EVALUATION

    Round Indicators

    • june 16 2019
    • Family

    Anyi F

    “Great experience”


    Occidental Punta Cana is is definitely the best of both worlds , family friendly activities and party time for the others. Clean rest quarters and amazing food . If you ever have any issues, management is awesome ( Jose Martinez) especially. Go enjoy yourself.


    EVALUATION

    Round Indicators

    • june 16 2019
    • St Martin / St Maarten
    • Family

    sassy985

    “Wedding”


    The package paid for the wedding ceremony left a lot to desire. A lot of vital information was left out. The room had small roaches at night. The salespersons on the premises kept harrassing you to view other sections of the hotel with the intention to purchase. The language barrier for persons who do not speak spanish. Some of the waiter/bar service were rude, not sure if they are overworked and underpaid but not friendly. I felt like i was bothering them when asking for service. My wedding was a total disappointment. The check out was horrible, alot of miscommunication. Overall i will NEVER visit that hotel. The front desk was aware of the inconveniences and did nothing to compensate. Experience left the hotel feeling broken and monies lost and not enjoyed so that i am able to post a good review.


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