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Barceló Hotel Interiors  Tucancún Beach
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Map and location

Avenida Kukulcan, km. 13,5. Lote 24   77500 Cancún, Q. Roo ,   México  


Points of Interest

12 mi Cancún International Airport

4 mi Pok-Ta-Pok golf course (by Robert Trent Jones Jr.)

0 km Tucancún beach

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Occidental Tucancún

4.0/5 Round Indicators
| 8613 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

49% Complete

4272

Very good

28% Complete

2455

Average

12% Complete

1057

Poor

5% Complete

481

Very poor

4% Complete

351

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    Round Indicators
    nicolemariefoster 01/20/2020 Couples

    “Diamond in the Rough”

    This resort was very well maintained, staff was friendly and helpful, rooms were clean & food choices were diverse. The beach was gorgeous and the loungers were comfortable. The bartenders were speedy and very funny. We really enjoyed our stay!
    Round Indicators
    mdjayala Herndon, Virginia. 01/20/2020 Couples

    “EPIC”

    Took my wife for our anniversary. It was amazing!!! so much fund. The staff the food the entertainment was out of this world good. I would highly recommend this location to anyone and everyone. Thank you.
    Round Indicators
    Paradise171356 01/20/2020

    “Excellent Value”

    Parents and two teens, just got back. Other than long lines to check in and out, service is impeccable. Rooms were clean, spacious. I often say that you don't go south for the food but was impressed with this resort, especially the Italian restaurant. Huge difference from food at the Carribean island resorts. The beach has perfect sand and high waves if jumping in the waves is your thing. If you want to really swim in the ocean, it was impossible when we were there. We got tons of exercise jumping the waves everyday. The view from the beach is stunning. The pools are great, one for fun and the other for just adults. Every. Last, Employee. was polite and helpful. The mattresses, pillows and bedding were incredible!
    Round Indicators
    Road377377 01/19/2020 Couples

    “Average”

    Food variety was very low, quality of food not bad but how chief let everyday put immature pineapple that is only his secret ??? , checking in was a night mare ! Housekeeping director should learn hot bed should be made !
    Round Indicators
    734ambera 01/18/2020

    “Amazing Vacation, Location, Facilities, Service”

    We just got back from a week at this resort. We absolutely loved it. The hotel room had an easy to use thermostat to control the air conditioning. We had an in suite fridge that was stocked daily. They always gave us water as we needed it, no questions asked. The bed was very comfy. The rooms were cleaned whenever we put the tag on the door to have it cleaned. Pools were great. The option of 3 different pools was good to decide what you liked best. The beach was a great place to be on as well. Food: We had a member with us who was gluten free. You were given an allergy card at the front desk to show whenever you went to your meals. Everyone knew how to accommodate this. The selection of the food was good.They switched up a few things. Food was always good and fresh. The Italian restaurant was excellent. The wines were fantastic. Drinks were also great. Wifi was available for a purchase. It worked fantastic throughout the resort. Facilities were always clean and tidy. Service: Even though this isn't the typical 5 star resort, the service was the best that I have ever experienced. Everyone was always so friendly, always catering to you. Anything you needed, you got. Lorenzo Gomez, you were our favorite bartender! Thank you so much for being the best pool bar server. You made our experience fantastic. Thank you to all of the servers and hosts. Thank you for everyone at the reception desk for making check in and check out go so smoothly. Thank you to the people who took care of our luggage, keeping it safe.

    EVALUATION

    Round Indicators

    • january 20 2020
    • Couples

    nicolemariefoster

    “Diamond in the Rough”


    This resort was very well maintained, staff was friendly and helpful, rooms were clean & food choices were diverse. The beach was gorgeous and the loungers were comfortable. The bartenders were speedy and very funny. We really enjoyed our stay!


    EVALUATION

    Round Indicators

    • january 20 2020
    • Herndon, Virginia
    • Couples

    mdjayala

    “EPIC”


    Took my wife for our anniversary. It was amazing!!! so much fund. The staff the food the entertainment was out of this world good. I would highly recommend this location to anyone and everyone. Thank you.


    EVALUATION

    Round Indicators

    • january 20 2020

    Paradise171356

    “Excellent Value”


    Parents and two teens, just got back. Other than long lines to check in and out, service is impeccable. Rooms were clean, spacious. I often say that you don't go south for the food but was impressed with this resort, especially the Italian restaurant. Huge difference from food at the Carribean island resorts. The beach has perfect sand and high waves if jumping in the waves is your thing. If you want to really swim in the ocean, it was impossible when we were there. We got tons of exercise jumping the waves everyday. The view from the beach is stunning. The pools are great, one for fun and the other for just adults. Every. Last, Employee. was polite and helpful. The mattresses, pillows and bedding were incredible!


    EVALUATION

    Round Indicators

    • january 19 2020
    • Couples

    Road377377

    “Average”


    Food variety was very low, quality of food not bad but how chief let everyday put immature pineapple that is only his secret ??? , checking in was a night mare ! Housekeeping director should learn hot bed should be made !


    EVALUATION

    Round Indicators

    • january 18 2020

    734ambera

    “Amazing Vacation, Location, Facilities, Service”


    We just got back from a week at this resort. We absolutely loved it. The hotel room had an easy to use thermostat to control the air conditioning. We had an in suite fridge that was stocked daily. They always gave us water as we needed it, no questions asked. The bed was very comfy. The rooms were cleaned whenever we put the tag on the door to have it cleaned. Pools were great. The option of 3 different pools was good to decide what you liked best. The beach was a great place to be on as well. Food: We had a member with us who was gluten free. You were given an allergy card at the front desk to show whenever you went to your meals. Everyone knew how to accommodate this. The selection of the food was good.They switched up a few things. Food was always good and fresh. The Italian restaurant was excellent. The wines were fantastic. Drinks were also great. Wifi was available for a purchase. It worked fantastic throughout the resort. Facilities were always clean and tidy. Service: Even though this isn't the typical 5 star resort, the service was the best that I have ever experienced. Everyone was always so friendly, always catering to you. Anything you needed, you got. Lorenzo Gomez, you were our favorite bartender! Thank you so much for being the best pool bar server. You made our experience fantastic. Thank you to all of the servers and hosts. Thank you for everyone at the reception desk for making check in and check out go so smoothly. Thank you to the people who took care of our luggage, keeping it safe.


    Barceló Hotel Pool  Tucancún Beach

    Occidental Tucancún, an all-inclusive paradise in Cancún.

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