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Barceló Hotel Exterior  Aranjuez
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Map and location

Plaza de la Unesco, 2. Barrio La Montaña. N-IV Salida 37 dir. Córdoba   28300 Aranjuez, Madrid ,   España  


Places of Interest

60 km Adolfo Suárez Madrid-Barajas Airport

25 km Warner Bros Park

52.2 km Chamartín

44.5 km Madrid Atocha Railway Station

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Aranjuez

4.5/5 Round Indicators
| 2017 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

57% Complete

1157

Very good

32% Complete

652

Average

6% Complete

138

Poor

1% Complete

40

Very poor

1% Complete

30

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    Round Indicators
    Happiness45805611054 07/01/2019 Couples

    “A big disappointment.”

    As already stated above many areas of the hotel are disgraceful for any hotel let alone a Baracelo hotel of this rating. I hope the management will address the points we have made and let us know the outcome.

    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
     Dear Happiness45805611054, We respect very much your decision of making your feedback public, definitely this allow us to reply in the same way, so that anyone can read it. Thank you! I am saddened that you left us with such an impression that I am not doing my job..., what a pitty!, I am sorry for that, however I appreciate you taking the time to leave us your feedback, again. As I encouraged you, should you wish to discuss your stay with me personally, I would be grateful for this opportunity. It is true that we value very much challenges and we like very demanding guests as they make us go beyond what is expected... nevertheless to be fair, we should be measured by the correct measuring stick, as it is also a matter of fact that this is a large hotel with large facilities, as you could see by yourself, and the areas that the team has to cover are also huge, more than 400 guests to serve at once, and also all the services that we offer: from the restaurant to the roomservice, the laundry, the SPA, the Convention Centre, the fitness room, and so on... this is not easy to coordinate nor to cover in a finger snap... Then in some aspects, you can rest assured that we will start from scratch, however if you want to see the outcome, you will have to come back and check them out by yourself. We look forward to welcoming you back again, Kind regards, Pablo Canca General Manager

    Round Indicators
    Stay32481416924 06/05/2019 Family

    “Amazing spacious Suite”

    Amazing Suite and Jacuzzi, lovely big hotel with nice outdoor pool. Toilet facilities for the pool are not accessible, so not easy with kids. Breakfast is nice and varied, with decent choice of different food options. Staff is helpful, and the reception staff has a very good command of English. Spa operational hours limited so not much use for the guests. Location is good.

    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
     Dear Stay32481416924, We are glad and proud to offer our customers such facilities, designed to make your stay more confortable and with no competence at all, in the area. We are also happy to read that you had a good time in the outdoor pool, however we are sorry the toilets are a bit far away from it. The whole team is always keen to assist and serve our guests and visitors. We look forward to welcoming you back soon. Best Regards, Pablo Canca General Manager

    Round Indicators
    sorinr995 06/05/2019

    “Madrid”

    Very nice clean rooms, excellent breakfast, one minute walking distance from a shopping center and a very nice and big Casino. A bit too far from the city of Madrid, but excellent location if your destination is to the south of Spain.

    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
     Dear sorinr995, We are happy to read that you had a nice stay with us, enjoying not only the hotel but the surroundings too. We look forward to receiving you back, Kind regards, Pablo Canca General Manager

    Round Indicators
    joanamr Lisbon, Portugal. 04/03/2019 Business

    “big room quiet hotel”

    O stayed in occidental aranjuez for two nights in a business trip, the hotel has large rooms, big enough for a family, big beds and bathrooms! We did not have dinner at the hotel but we had breakfast an for me was ok:) also clean and quiet!

    O_Aranjuez, General Manager at Occidental Aranjuez, responded to this review
     Dear joanamr, First of all, I would like to express how much we appreciate your dedication to valorate and share your opinion. You can rest assured that I will share your comments with the entire team, with the certainty that they will be an important motivation and a valuable stimulus to continue growing. We look forward to welcoming you back, Kind regards, Pablo Canca General Manager

    Round Indicators
    RONBONW N WALES. 03/27/2019 Couples

    “GREAT HOTEL”

    Stayed here for one night - twice - on the way to and back from Southern Spain from Bilbao. Great hotel - reasonably priced for what you get. Great rooms - good facilities. Located well away from the town centre in an area perhaps 30 miles South of Madrid. Great choice for stop on way down South. Bed excellent. Restaurant too expensive.

    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
     Dear RONBONW, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pablo Canca General Manager

    EVALUATION

    Round Indicators

    • july 1 2019
    • Couples

    Happiness45805611054

    “A big disappointment.”


    As already stated above many areas of the hotel are disgraceful for any hotel let alone a Baracelo hotel of this rating. I hope the management will address the points we have made and let us know the outcome.


    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
    Dear Happiness45805611054, We respect very much your decision of making your feedback public, definitely this allow us to reply in the same way, so that anyone can read it. Thank you! I am saddened that you left us with such an impression that I am not doing my job..., what a pitty!, I am sorry for that, however I appreciate you taking the time to leave us your feedback, again. As I encouraged you, should you wish to discuss your stay with me personally, I would be grateful for this opportunity. It is true that we value very much challenges and we like very demanding guests as they make us go beyond what is expected... nevertheless to be fair, we should be measured by the correct measuring stick, as it is also a matter of fact that this is a large hotel with large facilities, as you could see by yourself, and the areas that the team has to cover are also huge, more than 400 guests to serve at once, and also all the services that we offer: from the restaurant to the roomservice, the laundry, the SPA, the Convention Centre, the fitness room, and so on... this is not easy to coordinate nor to cover in a finger snap... Then in some aspects, you can rest assured that we will start from scratch, however if you want to see the outcome, you will have to come back and check them out by yourself. We look forward to welcoming you back again, Kind regards, Pablo Canca General Manager

    EVALUATION

    Round Indicators

    • june 5 2019
    • Family

    Stay32481416924

    “Amazing spacious Suite”


    Amazing Suite and Jacuzzi, lovely big hotel with nice outdoor pool. Toilet facilities for the pool are not accessible, so not easy with kids. Breakfast is nice and varied, with decent choice of different food options. Staff is helpful, and the reception staff has a very good command of English. Spa operational hours limited so not much use for the guests. Location is good.


    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
    Dear Stay32481416924, We are glad and proud to offer our customers such facilities, designed to make your stay more confortable and with no competence at all, in the area. We are also happy to read that you had a good time in the outdoor pool, however we are sorry the toilets are a bit far away from it. The whole team is always keen to assist and serve our guests and visitors. We look forward to welcoming you back soon. Best Regards, Pablo Canca General Manager

    EVALUATION

    Round Indicators

    • june 5 2019

    sorinr995

    “Madrid”


    Very nice clean rooms, excellent breakfast, one minute walking distance from a shopping center and a very nice and big Casino. A bit too far from the city of Madrid, but excellent location if your destination is to the south of Spain.


    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
    Dear sorinr995, We are happy to read that you had a nice stay with us, enjoying not only the hotel but the surroundings too. We look forward to receiving you back, Kind regards, Pablo Canca General Manager

    EVALUATION

    Round Indicators

    • april 3 2019
    • Lisbon, Portugal
    • Business

    joanamr

    “big room quiet hotel”


    O stayed in occidental aranjuez for two nights in a business trip, the hotel has large rooms, big enough for a family, big beds and bathrooms! We did not have dinner at the hotel but we had breakfast an for me was ok:) also clean and quiet!


    O_Aranjuez, General Manager at Occidental Aranjuez, responded to this review
    Dear joanamr, First of all, I would like to express how much we appreciate your dedication to valorate and share your opinion. You can rest assured that I will share your comments with the entire team, with the certainty that they will be an important motivation and a valuable stimulus to continue growing. We look forward to welcoming you back, Kind regards, Pablo Canca General Manager

    EVALUATION

    Round Indicators

    • march 27 2019
    • N WALES
    • Couples

    RONBONW

    “GREAT HOTEL”


    Stayed here for one night - twice - on the way to and back from Southern Spain from Bilbao. Great hotel - reasonably priced for what you get. Great rooms - good facilities. Located well away from the town centre in an area perhaps 30 miles South of Madrid. Great choice for stop on way down South. Bed excellent. Restaurant too expensive.


    O_Aranjuez, Director General at Occidental Aranjuez, responded to this review
    Dear RONBONW, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pablo Canca General Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

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