Бассейн отеля Occidental Tamarindo

Occidental Tamarindo

Texto: 105383 Зона бассейнов отеля, работающего по программе "Все включено", вписана в пейзаж пляжа Лангоста. Playa Langosta | Guanacaste, Tamarindo
+506 2653 03 63 +506 2653 03 85
Occidental Tamarindo Texto: 105383 4 out of 5 based on 2448 ratings. 2448 user reviews.
Occidental Tamarindo reviewed by Sektor1979 on . Старый отель Старый отель, когда-то бывший 5*, сейчас мимикрирует под 4*. Пляжа как такового нет, камни, территория небольшая и убирается плохо. Памперсы от детишек заботливо свернутые под ножкой лежака - обычное... Rating: 3
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Occidental Tamarindo

Playa Langosta   Guanacaste, Tamarindo  


Places of Interest

69,3 км Международный аэропорт им. Даниэля Одубера Кироса

650 м Плайя-Лангоста

16 км Гольф-клуб Hacienda Pinilla

Premios y Reconocimientos Prizes and awards

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Occidental Tamarindo

4.0/5 Round Indicators
| 2451 Отзывы

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    Round Indicators
    Jorge A 10/02/2017 Пара

    “Average Experience”

    I stayed on the hotel for a few days, the service was really good, all people from reception to the cleaning staff was always nice and kind, very respectful and ready to help us. Nothing to complaint in overall service. However, there are a couple of things that I cannot ignore and need to be shared after our time on the hotel: No wifi service, I’ve stayed on different hotels and at least you get a pretty decent free wifi connection with optional upgrade, this was not the case, cellphone signal was awful and there was no free wifi for the customers, even our ride from the Tamarindo Airport to the Hotel had free wifi, but not the hotel, really bad, we’re on the 21st century, we customers are used to be connected. Even though we paid all inclusive, I fond out it only applies to cheap liquors, I was surprised when I was charged a couple of bucks for a Jack n’ Coke. Even the minibar had just 3 things, water, an apple juice and a coke, we didn’t even take those. Kids jumping and playing all over the place, specially on the Hot tub, like if the kids pool and the other pool wasn’t enough. 4- I read a sign that said “swim at your own risk” you just can’t do that, you really need to have staff to take care of the guests, including someone that needs help in the pool, there can be accidents, and people is at your facility, only on Friday I saw a guy with a “Salvavidas” shirt. Food was just ok, the real difference was the cook on the far left of the saloon making food aside from the buffet, that made the difference between a decent meal to a good one. This for lunch and dinner, breakfast was good. For the rest, the weather was nice, we got to see lots of iguanas and birds, also a couple of raccoons at night. And the late night show was great, the performers are really talented.

    Alvaro_Fontenla, Director General в Occidental Tamarindo, ответил(а) на этот отзыв
     Dear Jorge A: Thank you very much for using part of your valued time to post this interesant and detailed comment about your vacations in Occidental Tamarindo. It`s, without a single doubt, the best way to keep improving everyday and thereby offer the best experience All Inclusive in Costa Rica, Please, accept our excuses for not achieving the excellence demanded by all our clients; I would like to welcome you again and provide you with some dream days as only Barceló Hotels can pull off. Thank you again, have a nice week! Alvaro Fontenla Director General Occidental Tamarindo

    Round Indicators
    Savannah L Springfield, Massachusetts, United States. 09/24/2017 Короткий отпуск с друзьями

    “terrible stay :(”

    We did not choose Occidental, it was chosen for us as part of a package vacation from Ecoterra. We would not have chosen this on our own given the reviews we've read. Given that we'd only be here 2 nights we sucked it up and tried to make the best of it. We did not enjoy our stay here at all. Let me start by saying every single staff member we came across was incredibly friendly and helpful. Bartenders, wait staff, front desk people, bell boy, life guards, activity team, spa staff, maintenance, maids... every one greeted us with a smile and a buenas dias. Unfortunately, just about everything else here was lacking. We were first put in a tiny room that was literally above the men's bathroom at the pool. It was so obnoxiously loud we couldn't stand it. I asked if there was a possibility of switching rooms, they had me check out another room to see if we'd like it better. At first glance, it looked much better. It was at the very least away from the pool and quiet! It smelled very musty, like mildew. The pillows were discolored to the point that we didn't feel comfortable putting our faces on them, so we put towels over them. We still both woke up with mystery rashes on our necks. Fun. The bottom sheet was just a top sheet folded over the mattress, so if you moved too much it came undone at the bottom and you were touching a disgusting yellow mattress. Yes, yellow. The bed constantly felt damp. The curtains had mold/mildew all over them. There are what looks like old water drip marks from The ceiling down the walls. The balcony door sticks very easily and is very difficult to maneuver. The shower is extremely slow to drain, you stand in an inch of water the entire time. No fan on the bathroom to prevent mold/mildew. What looks like mold/mildew in some areas... or something else black in color, who knows. There is some sort of opening in the ceiling that is constantly dripping. I almost fell 3 times upon walking into the room before I realized that was what was causing me to slip. We put towels down so we wouldn't fall. As you've probably read in other reviews, there were literally 3 drinks in the mini bar, 1 water, 1 pear drink, and 1 bottle of coke. For the 2 of us. At and all inclusive resort. I've never been somewhere that doesn't have 2 of everything, including alcohol, water, soda, juice, and snacks. They charge $5 per day for wifi. The wifi ONLY works in the lobby/restaurant/pool area. Not in your rooms. And even when it's "working" it barely works. Can't even load a website properly. This is an all inclusive hotel that doesn't include free wifi. Better yet... This is a hotel in 2017 that doesn't have wifi access.... like hello the van that drove us here had wifi.... get with the times, Occidental! There is one restaurant (I guess there is another one you can only go to with reservations and if you stay >3 nights, but we did not, so we only had the 1 option) for breakfast, lunch, dinner. All buffet style. Not great, not terrible. No hand sanitizer stations anywhere, nothing to promote cleanliness prior to touching the buffet utensils. The poolside snack bar also had bar type foods like fries and pizza and nachos. They were okay if you got them the second they were put out. The poolside bar's drinks were really poor. The lobby bar served better drinks. Even though it was the same menu at both. I didn't go to the gym but my friend said it was an average hotel gym, some of the machines weren't working. I got one of the spa specials, $60 for sauna, holistic massage, and coffee scrub-- which I thought was a really good deal. The young lady who did my massage was tiny but she was STRONG! She really worked the knots in my upper back. The coffee scrub was nice. The sauna was like any other sauna. The room where I got the massage was off of the bathroom/shower area, I could hear every toilet flush, sink run, people's conversations, etc during my massage. Not ideal. But again, the actual treatment was very good for the price. The pool was crowded with children running, jumping, splashing, screaming... Not relaxing at all. Wish they would have had an adults only pool and hot tub area. We never went into the hot tub because there was always a ton of children in it. There was a dirty diaper left on the edge of the pool one day for just about the entire time we were out there. So disgusting. Maintenance was hard at work scrubbing all of the lounge chairs outside at the pool, which was nice to see. The landscaping of the grounds was really nice. Lots of iguanas, crabs, birds running around. I was told you could see howler monkeys on the morning but we didn't get to see any. The beach was GORGEOUS! could have been better maintained, the lounge chairs were filthy, trash everywhere. But the views were just fantastic. It was very rocky though so bring swim shoes! It seemed as though some people knew the exact right spot to go swim into without rocks, but we didn't go out past our knees. We didn't partake in any activities because we were never told when or where any of them were-- with the exception of zumba at the pool. Pros: staff friendliness and beautiful gardens. Cons: literally everything else. Will never, ever be back. Will never, ever recommend this place to others.

    Alvaro_Fontenla, Director General в Occidental Tamarindo, ответил(а) на этот отзыв
     Dear Savannah L: With great regret, we have read your review regarding your days with here, and I must apologize in behalf of all my crew for not being able to fullfil your expectations about the Hotel. We have analysed the comment to apply measures which will avoid future discomfort like yours. Thank for your time, it would be an honour to have you back in the near future. Best regards from Tamarindo, Have a wonderful week, Alvaro Fontenla Director Fontenla Occidental Tamarindo

    Round Indicators
    PrfDCT Fayetteville, Нью-Йорк. 09/13/2017 Путешествие в одиночку

    “Good hotel, good location, great people”

    Traveling to Costa Rica, I was most enthused about seeing the world renowned natural environment. I left being reinvigorated by the people of Costa Rica as much as their part of the world. The Occidental was an excellent base from which to tour around Guanacaste. The hotel is very comfortable and well kept. My room was quiet, clean and modern, with a veranda that looked right out on the Pacific. The hotel is all inclusive. Contrary to complaints I have seen posted, I found the food to be appetizing. Because the hotel is attractive to many Costa Ricans, I was able to meet and make friends with people who weren't tourists. This was an enriching experience for me. The beach is a classic Pacific beach. There is a good surf break. I swam across the mouth of a small river and got to an endless stretch of beach that was empty of people. Trips to go diving at the Islas Catalinas and to hike around the Rincon de la Vieja volcano were unique experiences and provided the level of thrill I was looking for. All in all, a wonderful trip.

    Alvaro_Fontenla, Director General в Occidental Tamarindo, ответил(а) на этот отзыв
     Dear PrfDCT: We are so happy after reading this fantastic review, certainly it encourages us to keep working very hard to provide you with the best holidays in Costa Rica. Thank you again, it means a lot for us our clients share their incredible experience in TripAdvisor. Looking forward to welcome all of you again, Alvaro Fontenla General Manager Occidental Manager

    Round Indicators
    Sektor1979 Москва, Россия. 07/18/2013

    “Старый отель”

    Старый отель, когда-то бывший 5*, сейчас мимикрирует под 4*. Пляжа как такового нет, камни, территория небольшая и убирается плохо. Памперсы от детишек заботливо свернутые под ножкой лежака - обычное дело. Унилая анимация, делать абсолютно нечего.
    Round Indicators
    Kuzya-domovoi 12/31/2012

    “Ужасно”

    Ужасный, старый отель с отвратительным пляжем! Единственный плюс all inclusive! На 4 звезды совсем не тянет- скорее слабая 3...ремонт здесь делали очевидно очень давно! В- общем впечатление об отеле не позитивное!

    ОЦЕНКА

    Round Indicators

    • октябрь 2 2017
    • Пара

    Jorge A

    “Average Experience”


    I stayed on the hotel for a few days, the service was really good, all people from reception to the cleaning staff was always nice and kind, very respectful and ready to help us. Nothing to complaint in overall service. However, there are a couple of things that I cannot ignore and need to be shared after our time on the hotel: No wifi service, I’ve stayed on different hotels and at least you get a pretty decent free wifi connection with optional upgrade, this was not the case, cellphone signal was awful and there was no free wifi for the customers, even our ride from the Tamarindo Airport to the Hotel had free wifi, but not the hotel, really bad, we’re on the 21st century, we customers are used to be connected. Even though we paid all inclusive, I fond out it only applies to cheap liquors, I was surprised when I was charged a couple of bucks for a Jack n’ Coke. Even the minibar had just 3 things, water, an apple juice and a coke, we didn’t even take those. Kids jumping and playing all over the place, specially on the Hot tub, like if the kids pool and the other pool wasn’t enough. 4- I read a sign that said “swim at your own risk” you just can’t do that, you really need to have staff to take care of the guests, including someone that needs help in the pool, there can be accidents, and people is at your facility, only on Friday I saw a guy with a “Salvavidas” shirt. Food was just ok, the real difference was the cook on the far left of the saloon making food aside from the buffet, that made the difference between a decent meal to a good one. This for lunch and dinner, breakfast was good. For the rest, the weather was nice, we got to see lots of iguanas and birds, also a couple of raccoons at night. And the late night show was great, the performers are really talented.


    Alvaro_Fontenla, Director General в Occidental Tamarindo, ответил(а) на этот отзыв
    Dear Jorge A: Thank you very much for using part of your valued time to post this interesant and detailed comment about your vacations in Occidental Tamarindo. It`s, without a single doubt, the best way to keep improving everyday and thereby offer the best experience All Inclusive in Costa Rica, Please, accept our excuses for not achieving the excellence demanded by all our clients; I would like to welcome you again and provide you with some dream days as only Barceló Hotels can pull off. Thank you again, have a nice week! Alvaro Fontenla Director General Occidental Tamarindo

    ОЦЕНКА

    Round Indicators

    • сентябрь 24 2017
    • Springfield, Massachusetts, United States
    • Короткий отпуск с друзьями

    Savannah L

    “terrible stay :(”


    We did not choose Occidental, it was chosen for us as part of a package vacation from Ecoterra. We would not have chosen this on our own given the reviews we've read. Given that we'd only be here 2 nights we sucked it up and tried to make the best of it. We did not enjoy our stay here at all. Let me start by saying every single staff member we came across was incredibly friendly and helpful. Bartenders, wait staff, front desk people, bell boy, life guards, activity team, spa staff, maintenance, maids... every one greeted us with a smile and a buenas dias. Unfortunately, just about everything else here was lacking. We were first put in a tiny room that was literally above the men's bathroom at the pool. It was so obnoxiously loud we couldn't stand it. I asked if there was a possibility of switching rooms, they had me check out another room to see if we'd like it better. At first glance, it looked much better. It was at the very least away from the pool and quiet! It smelled very musty, like mildew. The pillows were discolored to the point that we didn't feel comfortable putting our faces on them, so we put towels over them. We still both woke up with mystery rashes on our necks. Fun. The bottom sheet was just a top sheet folded over the mattress, so if you moved too much it came undone at the bottom and you were touching a disgusting yellow mattress. Yes, yellow. The bed constantly felt damp. The curtains had mold/mildew all over them. There are what looks like old water drip marks from The ceiling down the walls. The balcony door sticks very easily and is very difficult to maneuver. The shower is extremely slow to drain, you stand in an inch of water the entire time. No fan on the bathroom to prevent mold/mildew. What looks like mold/mildew in some areas... or something else black in color, who knows. There is some sort of opening in the ceiling that is constantly dripping. I almost fell 3 times upon walking into the room before I realized that was what was causing me to slip. We put towels down so we wouldn't fall. As you've probably read in other reviews, there were literally 3 drinks in the mini bar, 1 water, 1 pear drink, and 1 bottle of coke. For the 2 of us. At and all inclusive resort. I've never been somewhere that doesn't have 2 of everything, including alcohol, water, soda, juice, and snacks. They charge $5 per day for wifi. The wifi ONLY works in the lobby/restaurant/pool area. Not in your rooms. And even when it's "working" it barely works. Can't even load a website properly. This is an all inclusive hotel that doesn't include free wifi. Better yet... This is a hotel in 2017 that doesn't have wifi access.... like hello the van that drove us here had wifi.... get with the times, Occidental! There is one restaurant (I guess there is another one you can only go to with reservations and if you stay >3 nights, but we did not, so we only had the 1 option) for breakfast, lunch, dinner. All buffet style. Not great, not terrible. No hand sanitizer stations anywhere, nothing to promote cleanliness prior to touching the buffet utensils. The poolside snack bar also had bar type foods like fries and pizza and nachos. They were okay if you got them the second they were put out. The poolside bar's drinks were really poor. The lobby bar served better drinks. Even though it was the same menu at both. I didn't go to the gym but my friend said it was an average hotel gym, some of the machines weren't working. I got one of the spa specials, $60 for sauna, holistic massage, and coffee scrub-- which I thought was a really good deal. The young lady who did my massage was tiny but she was STRONG! She really worked the knots in my upper back. The coffee scrub was nice. The sauna was like any other sauna. The room where I got the massage was off of the bathroom/shower area, I could hear every toilet flush, sink run, people's conversations, etc during my massage. Not ideal. But again, the actual treatment was very good for the price. The pool was crowded with children running, jumping, splashing, screaming... Not relaxing at all. Wish they would have had an adults only pool and hot tub area. We never went into the hot tub because there was always a ton of children in it. There was a dirty diaper left on the edge of the pool one day for just about the entire time we were out there. So disgusting. Maintenance was hard at work scrubbing all of the lounge chairs outside at the pool, which was nice to see. The landscaping of the grounds was really nice. Lots of iguanas, crabs, birds running around. I was told you could see howler monkeys on the morning but we didn't get to see any. The beach was GORGEOUS! could have been better maintained, the lounge chairs were filthy, trash everywhere. But the views were just fantastic. It was very rocky though so bring swim shoes! It seemed as though some people knew the exact right spot to go swim into without rocks, but we didn't go out past our knees. We didn't partake in any activities because we were never told when or where any of them were-- with the exception of zumba at the pool. Pros: staff friendliness and beautiful gardens. Cons: literally everything else. Will never, ever be back. Will never, ever recommend this place to others.


    Alvaro_Fontenla, Director General в Occidental Tamarindo, ответил(а) на этот отзыв
    Dear Savannah L: With great regret, we have read your review regarding your days with here, and I must apologize in behalf of all my crew for not being able to fullfil your expectations about the Hotel. We have analysed the comment to apply measures which will avoid future discomfort like yours. Thank for your time, it would be an honour to have you back in the near future. Best regards from Tamarindo, Have a wonderful week, Alvaro Fontenla Director Fontenla Occidental Tamarindo

    ОЦЕНКА

    Round Indicators

    • сентябрь 13 2017
    • Fayetteville, Нью-Йорк
    • Путешествие в одиночку

    PrfDCT

    “Good hotel, good location, great people”


    Traveling to Costa Rica, I was most enthused about seeing the world renowned natural environment. I left being reinvigorated by the people of Costa Rica as much as their part of the world. The Occidental was an excellent base from which to tour around Guanacaste. The hotel is very comfortable and well kept. My room was quiet, clean and modern, with a veranda that looked right out on the Pacific. The hotel is all inclusive. Contrary to complaints I have seen posted, I found the food to be appetizing. Because the hotel is attractive to many Costa Ricans, I was able to meet and make friends with people who weren't tourists. This was an enriching experience for me. The beach is a classic Pacific beach. There is a good surf break. I swam across the mouth of a small river and got to an endless stretch of beach that was empty of people. Trips to go diving at the Islas Catalinas and to hike around the Rincon de la Vieja volcano were unique experiences and provided the level of thrill I was looking for. All in all, a wonderful trip.


    Alvaro_Fontenla, Director General в Occidental Tamarindo, ответил(а) на этот отзыв
    Dear PrfDCT: We are so happy after reading this fantastic review, certainly it encourages us to keep working very hard to provide you with the best holidays in Costa Rica. Thank you again, it means a lot for us our clients share their incredible experience in TripAdvisor. Looking forward to welcome all of you again, Alvaro Fontenla General Manager Occidental Manager

    ОЦЕНКА

    Round Indicators

    • июль 18 2013
    • Москва, Россия

    Sektor1979

    “Старый отель”


    Старый отель, когда-то бывший 5*, сейчас мимикрирует под 4*. Пляжа как такового нет, камни, территория небольшая и убирается плохо. Памперсы от детишек заботливо свернутые под ножкой лежака - обычное дело. Унилая анимация, делать абсолютно нечего.


    ОЦЕНКА

    Round Indicators

    • декабрь 31 2012

    Kuzya-domovoi

    “Ужасно”


    Ужасный, старый отель с отвратительным пляжем! Единственный плюс all inclusive! На 4 звезды совсем не тянет- скорее слабая 3...ремонт здесь делали очевидно очень давно! В- общем впечатление об отеле не позитивное!


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