Бассейн отеля  Occidental Grand Nuevo Vallarta Resort

Occidental Nuevo Vallarta

Texto: 34385 Курорт, работающий по системе "Все включено", окружен райским пляжем и предлагает разнообразные спортивные развлечения для всей семьи. Paseo de Los Cocoteros 18 Villa 8 | Fracc. Náutico Turístico, | 63732 Nuevo Vallarta | Nayarit |
+ 52 322 226 9800 + 52 322 297 0082
Occidental Nuevo Vallarta Texto: 34385 4 out of 5 based on 3160 ratings. 3160 user reviews.
Occidental Nuevo Vallarta reviewed by Yvette T on . Fantastic We stayed at the resort for 9 days. When we arrived we were given spectacular service everyday we were there. We had a wedding ceremony planned. Luciana addressed all of our needs and concerns... Rating: 5
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Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico,   63732 Nuevo Vallarta   Nayarit    


Places of Interest

11,5 км Международный аэропорт Лисенсиадо Густаво Диас Ордас

100 м Пляж

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Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3197 Отзывы

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Соотношение цены и качества

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Услуги


ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

50% Complete

1607

Очень хорошо

32% Complete

1046

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10% Complete

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4% Complete

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Очень плохо

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90

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    Round Indicators
    Sarah P 09/20/2017 Короткий отпуск с друзьями

    “Great Relaxing Girls Getaway”

    This is a great all inclusive resort with different activities, great service and food! Gonzalo and Julio were amazing service at the pool both friendly always smiling and incredibly hard working. We enjoyed the Event Staff as well, Vicente, Lizbet, Sergio and Jonathon were so much fun and engaging with every activity we did. I have never had so much fun with aqua aerobics!! Our rooms were very nice and accommodated so that the 4 of us could stay next door to each other. Would definitely recommend!
    Round Indicators
    503jamesedwardb 09/20/2017 Пара

    “Occidental Nuevo Villarta”

    Our stay was with Royal Club/Premium Membership, the Occidental resorts on Pacific Coast employees/managers seem to not understand the Premium Level Membership and cannot instill in the employees the High Quality Level of Service Expected by those members, understandably the transition from an existing beach resort to a Premium level is a challenge. Compared of the Gulf Riviera Premium Level experience there is no comparison on the Pacific Coast Resorts. For general food a good value, general service very good. Recommend employees be motivated to create a better customer service experience.
    Round Indicators
    Joshecgut 09/19/2017 Пара

    “I love this place”

    This is an amazing stay in pv. The staff at the occidental are wonderful. Courteous. And helpful. From check in to the royal Club our stay has been amazing. Jesus and Ricardo the wait staff at the Royal club have been marvelous. Also helpful were Avaran. Luis Alberto. Chef Luis angel was an excellent presenter of the food and the taste was amazing. Beatrice and katia were wonderful at the reception desk. They go out of their way for us and have been wonderful hosts. We were here in march and we liked it so much we came back. They are doing extensive renovations to the property adding restaurant space and redoing the serving area for snacks. The first club guys are great. Jose and Raul and Marcos were great serving wonderful drinks. Always with a smile. We enjoy the private pool area. The wait staff there are amazing. The room was gorgeous. Modern. With comfortable beds. Frig and microwave. We catch the bus into pv for less than 20 pesos. Then we catch the cab back for ease.
    Round Indicators
    jlg2929 Эль Пасо, Техас. 09/19/2017 Семья

    “All Inclusive Benefits... Some Downsides”

    We stayed for 7 days, 6 nights in the middle of September. The resort is smaller, which we like as we took our four year old daughter. The staff is overall, amazing! We were incredibly impressed with Gonzalo Lopez, a server at the pool and Jesus Rodriguez, a server at the main buffet during dinner. The food is good, the resort is very nice, the ocean access is great! However, a couple of incidents - when we got to our room, we noticed a weird odor in the bathroom, when they called to ask how the room was, I let them know but the issue was not resolved. It rained pretty hard one night and water seeped into our room from the hallway, making a huge puddle in the foyer of the room, bathroom and headed towards the bedroom. When I called to report it, someone was there in a matter of minutes however she was very angry and hadn't dried up all the water. When I pointed it out to her, she became even more angry and cleaned it but she was not happy about it. Then there was an issue with the toilet not flushing, we called downstairs, they fixed it within a couple of hours but made a huge mess and did not clean it up. I was going to call but at that point, I worried they'd think we were just huge complainers. Lastly, the air conditioner kept going out. Reported it three different times, as it would work, then stop and so forth. They totally fixed it, but with the heat and humidity, it's not pleasant to be without a/c. Most of our concerns were addressed and overall, we really enjoyed our stay. Lastly, they are building a new restaurant and the noise from the construction would start around 7 and sometimes go on until 1 am. Hope these maintenance issues are addressed more regularly to avoid having the guests go through this.
    Round Indicators
    jiavella Лос-Анджелес, Калифорния. 09/18/2017 Пара

    “Great food and service”

    My wife and I came for a last-minute 3 day honeymoon trip. It was a great experience and we had a lot of fun. Overall, the hotel and amenities are great but not perfect. I say this because it is not a huge hotel, just one pool. They're even constructing new pools. But the restaurants and food are great, really good. So is the service and the drinks. Our waiter at the Los Olivos restaurant was named Guadalupe Salazar, and he is the best guy I met in Mexico. He tells the greatest jokes. So if you're looking for a good time, come here, you won't be disappointed. Plus, prices are great. HOWEVER, avoid raining season, because that makes the crystal clear ocean brown and dark.

    Rodolfo P, Director General в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
     Dear jiavella, Thank you for the great feedback of your recent holiday experience at our Occidental hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We also thank you for your kind words towards Guadalupe, who will be happy to know you consider him the best guy you have met in Mexico. Thank you for this great review of your stay with us, we look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    ОЦЕНКА

    Round Indicators

    • сентябрь 20 2017
    • Короткий отпуск с друзьями

    Sarah P

    “Great Relaxing Girls Getaway”


    This is a great all inclusive resort with different activities, great service and food! Gonzalo and Julio were amazing service at the pool both friendly always smiling and incredibly hard working. We enjoyed the Event Staff as well, Vicente, Lizbet, Sergio and Jonathon were so much fun and engaging with every activity we did. I have never had so much fun with aqua aerobics!! Our rooms were very nice and accommodated so that the 4 of us could stay next door to each other. Would definitely recommend!


    ОЦЕНКА

    Round Indicators

    • сентябрь 20 2017
    • Пара

    503jamesedwardb

    “Occidental Nuevo Villarta”


    Our stay was with Royal Club/Premium Membership, the Occidental resorts on Pacific Coast employees/managers seem to not understand the Premium Level Membership and cannot instill in the employees the High Quality Level of Service Expected by those members, understandably the transition from an existing beach resort to a Premium level is a challenge. Compared of the Gulf Riviera Premium Level experience there is no comparison on the Pacific Coast Resorts. For general food a good value, general service very good. Recommend employees be motivated to create a better customer service experience.


    ОЦЕНКА

    Round Indicators

    • сентябрь 19 2017
    • Пара

    Joshecgut

    “I love this place”


    This is an amazing stay in pv. The staff at the occidental are wonderful. Courteous. And helpful. From check in to the royal Club our stay has been amazing. Jesus and Ricardo the wait staff at the Royal club have been marvelous. Also helpful were Avaran. Luis Alberto. Chef Luis angel was an excellent presenter of the food and the taste was amazing. Beatrice and katia were wonderful at the reception desk. They go out of their way for us and have been wonderful hosts. We were here in march and we liked it so much we came back. They are doing extensive renovations to the property adding restaurant space and redoing the serving area for snacks. The first club guys are great. Jose and Raul and Marcos were great serving wonderful drinks. Always with a smile. We enjoy the private pool area. The wait staff there are amazing. The room was gorgeous. Modern. With comfortable beds. Frig and microwave. We catch the bus into pv for less than 20 pesos. Then we catch the cab back for ease.


    ОЦЕНКА

    Round Indicators

    • сентябрь 19 2017
    • Эль Пасо, Техас
    • Семья

    jlg2929

    “All Inclusive Benefits... Some Downsides”


    We stayed for 7 days, 6 nights in the middle of September. The resort is smaller, which we like as we took our four year old daughter. The staff is overall, amazing! We were incredibly impressed with Gonzalo Lopez, a server at the pool and Jesus Rodriguez, a server at the main buffet during dinner. The food is good, the resort is very nice, the ocean access is great! However, a couple of incidents - when we got to our room, we noticed a weird odor in the bathroom, when they called to ask how the room was, I let them know but the issue was not resolved. It rained pretty hard one night and water seeped into our room from the hallway, making a huge puddle in the foyer of the room, bathroom and headed towards the bedroom. When I called to report it, someone was there in a matter of minutes however she was very angry and hadn't dried up all the water. When I pointed it out to her, she became even more angry and cleaned it but she was not happy about it. Then there was an issue with the toilet not flushing, we called downstairs, they fixed it within a couple of hours but made a huge mess and did not clean it up. I was going to call but at that point, I worried they'd think we were just huge complainers. Lastly, the air conditioner kept going out. Reported it three different times, as it would work, then stop and so forth. They totally fixed it, but with the heat and humidity, it's not pleasant to be without a/c. Most of our concerns were addressed and overall, we really enjoyed our stay. Lastly, they are building a new restaurant and the noise from the construction would start around 7 and sometimes go on until 1 am. Hope these maintenance issues are addressed more regularly to avoid having the guests go through this.


    ОЦЕНКА

    Round Indicators

    • сентябрь 18 2017
    • Лос-Анджелес, Калифорния
    • Пара

    jiavella

    “Great food and service”


    My wife and I came for a last-minute 3 day honeymoon trip. It was a great experience and we had a lot of fun. Overall, the hotel and amenities are great but not perfect. I say this because it is not a huge hotel, just one pool. They're even constructing new pools. But the restaurants and food are great, really good. So is the service and the drinks. Our waiter at the Los Olivos restaurant was named Guadalupe Salazar, and he is the best guy I met in Mexico. He tells the greatest jokes. So if you're looking for a good time, come here, you won't be disappointed. Plus, prices are great. HOWEVER, avoid raining season, because that makes the crystal clear ocean brown and dark.


    Rodolfo P, Director General в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
    Dear jiavella, Thank you for the great feedback of your recent holiday experience at our Occidental hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We also thank you for your kind words towards Guadalupe, who will be happy to know you consider him the best guy you have met in Mexico. Thank you for this great review of your stay with us, we look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

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