Бассейн отеля  Occidental Grand Nuevo Vallarta Resort

Occidental Nuevo Vallarta

Texto: 34379 Курорт, работающий по системе "Все включено", окружен райским пляжем и предлагает разнообразные спортивные развлечения для всей семьи. Paseo de Los Cocoteros 18 Villa 8 | Fracc. Náutico Turístico, | 63732 Nuevo Vallarta | Nayarit |
+ 52 322 226 9800 + 52 322 297 0082
Occidental Nuevo Vallarta Texto: 34379 4 out of 5 based on 3476 ratings. 3476 user reviews.
Occidental Nuevo Vallarta reviewed by Stacey H on . Second time is a charm! 4.5 no problem!!! This would have been my second visit to the occidental Nuevo Vallarta. This time with my girlfriends to celebrate a special birthday or 2. I must say they have been some wonderful improvements! The... Rating: 5
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Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico,   63732 Nuevo Vallarta   Nayarit    


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11,5 км Международный аэропорт Лисенсиадо Густаво Диас Ордас

100 м Пляж

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Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3579 Отзывы

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ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

50% Complete

1813

Очень хорошо

32% Complete

1159

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359

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3% Complete

143

Очень плохо

2% Complete

105

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    Round Indicators
    g00se66 Ванкувер, Канада. 02/19/2018 Семья

    “Great location, accommodation, vacation”

    The Occidental was a perfect hotel for a weeks' getaway in Nuevo Vallarta. The layout of the hotel was great with everything easily accessible. Great selection of food in the buffet, and the restaurants had super variety and service. Nice, clean pool and beach area with ample seating. Special shout out to Fernando who went above and beyond with his beach beverage service. Nothing like having your favourite drink delivered before you even ordered it! Anabelle in the lobby bar was also super friendly and efficient. The waiters in the buffet and the restaurants provided great service and we never lacked for anything. My only complaint would be the paper-thin walls in the rooms. You could hear all hallway conversation and goings on next door. Thankfully we had quiet neighbours. And the rooms did not have balconies which was disappointing as the views were great. All in all, a great resort for a low-key getaway in Nuevo Vallarta with super customer service, location and amenities.
    Round Indicators
    Jadavidson82 02/19/2018 Короткий отпуск с друзьями

    “Customer Service Needs Improvement”

    My friends and I were so excited to stay at this resort over the long President’s Day weekend; unfortunately, we were very disappointed. Facilities - the public facilities are great. Very clean and inviting. The rooms are average with uncomfortable and worn furnishings. Rooms do not take advantage of the incredible views, including the Royal level rooms. The beach and pools are great. Dining - restaurants are a DISASTER. Poorly organized yet mandatory reservations were messed up every single night of our stay. Food is mediocre at best. Drinks outside of the royal lounge and royal poolside bar are watered down and cheap. No access to snacks or al a crate options outside of the restaurants. A nightmare. Customer Service - the customer facing employees are friendly and accommodating. Having been to multiple Mexican and Caribbean resorts, I am accustomed to a certain level of service - FRIENDLY. Unfortunately, customer service is the worst part of this facility. The Managment staff is demeaning, derogatory, and dismissive. They failed to accommodate basic requests at the restaurants even after they made multiple mistakes with our required reservations. A few negative interactions can completely derail your entire experience. After spending so much money on a vacation, you expect it to be fun, carefree, and relaxing. Huge disappointment. I wish we would have gone somewhere else.
    Round Indicators
    Paul G Трой, Мичиган. 02/19/2018 Пара

    “Great Week at the Occidental Nuevo Vallarta”

    From the moment we arrived we were treated like Royalty by Carlos and the Bell Boy team and again as we left. The rooms were modern and clean and no hyperbole with the cable or any of the amenities. The fridge was stocked with soft drinks and beer and goodies and it never depleted all well, filled every time we used something. Pools were warm and lovely clean. Bartenders were fun and made amazing concoctions for us. Beach is right there and clean and fun to walk. Great food and servers especially Ricardo in the main dining room. My waiter and by week's end my friend.
    Round Indicators
    arpep Пуэбло, Колорадо. 02/18/2018 Короткий отпуск с друзьями

    “Excellent experience.”

    Just got back from our first time at the Occidental Nuevo Vallarta, Also, our first time at an all-inclusive resort. Hopefully, this won't be our last visit. Plus, we are also entertaining thoughts of checking out other Occidentals. We enjoyed ourselves thoroughly, We have absolutely no complaints. Service was very good. Quality of the food, choices, and presentation were excellent. Very friendly staff Even checking in and out were painless. That doesn't happen, ever, at the time-share resorts we've been to. If I had one minor complaint, it's that the bathroom lighting is inadequate. I managed, however. We highly recommend this hotel. Anita J
    Round Indicators
    Kilravock1 vancouver island, canada. 02/18/2018 Пара

    “Wonderful Week Away ...”

    Overall rooms, food and particularly the service, were very good . We've seen several improvements over the years and the new al fresco Mexican restaurant is perfect for a light lunch. The new Japanese restaurant was a good surprise and a treat albeit the portions were a little too much for us; just ask for smaller portions at the time of ordering. The food at the Italian restaurant was a little disappointing and not up to par. The buffet was excellent with lots of good choices and good quality food, in particular the white fish dishes. The new shaded area in the main pool area compensated for the loss of the use of the adult pool. The evening shows were really good and it was nice to see that the Mariachi band still visits the buffet restaurant for one evening during the week. Only negative from our perspective were the smoking habits of some guests. A little more consideration would be welcomed especially by the cigar and pipe smokers. Morning beach walks are a must with birds and sea life galore. Since the sand can be abrasive in some areas it might be advisable to wear sneakers. The small mall across the street is very convenient for a short walk in the air conditioning after supper and before the shows. A natural deterrent in the form of Phoenix the Harris' Hawk is used to keep any troublesome black birds at bay.

    ОЦЕНКА

    Round Indicators

    • февраль 19 2018
    • Ванкувер, Канада
    • Семья

    g00se66

    “Great location, accommodation, vacation”


    The Occidental was a perfect hotel for a weeks' getaway in Nuevo Vallarta. The layout of the hotel was great with everything easily accessible. Great selection of food in the buffet, and the restaurants had super variety and service. Nice, clean pool and beach area with ample seating. Special shout out to Fernando who went above and beyond with his beach beverage service. Nothing like having your favourite drink delivered before you even ordered it! Anabelle in the lobby bar was also super friendly and efficient. The waiters in the buffet and the restaurants provided great service and we never lacked for anything. My only complaint would be the paper-thin walls in the rooms. You could hear all hallway conversation and goings on next door. Thankfully we had quiet neighbours. And the rooms did not have balconies which was disappointing as the views were great. All in all, a great resort for a low-key getaway in Nuevo Vallarta with super customer service, location and amenities.


    ОЦЕНКА

    Round Indicators

    • февраль 19 2018
    • Короткий отпуск с друзьями

    Jadavidson82

    “Customer Service Needs Improvement”


    My friends and I were so excited to stay at this resort over the long President’s Day weekend; unfortunately, we were very disappointed. Facilities - the public facilities are great. Very clean and inviting. The rooms are average with uncomfortable and worn furnishings. Rooms do not take advantage of the incredible views, including the Royal level rooms. The beach and pools are great. Dining - restaurants are a DISASTER. Poorly organized yet mandatory reservations were messed up every single night of our stay. Food is mediocre at best. Drinks outside of the royal lounge and royal poolside bar are watered down and cheap. No access to snacks or al a crate options outside of the restaurants. A nightmare. Customer Service - the customer facing employees are friendly and accommodating. Having been to multiple Mexican and Caribbean resorts, I am accustomed to a certain level of service - FRIENDLY. Unfortunately, customer service is the worst part of this facility. The Managment staff is demeaning, derogatory, and dismissive. They failed to accommodate basic requests at the restaurants even after they made multiple mistakes with our required reservations. A few negative interactions can completely derail your entire experience. After spending so much money on a vacation, you expect it to be fun, carefree, and relaxing. Huge disappointment. I wish we would have gone somewhere else.


    ОЦЕНКА

    Round Indicators

    • февраль 19 2018
    • Трой, Мичиган
    • Пара

    Paul G

    “Great Week at the Occidental Nuevo Vallarta”


    From the moment we arrived we were treated like Royalty by Carlos and the Bell Boy team and again as we left. The rooms were modern and clean and no hyperbole with the cable or any of the amenities. The fridge was stocked with soft drinks and beer and goodies and it never depleted all well, filled every time we used something. Pools were warm and lovely clean. Bartenders were fun and made amazing concoctions for us. Beach is right there and clean and fun to walk. Great food and servers especially Ricardo in the main dining room. My waiter and by week's end my friend.


    ОЦЕНКА

    Round Indicators

    • февраль 18 2018
    • Пуэбло, Колорадо
    • Короткий отпуск с друзьями

    arpep

    “Excellent experience.”


    Just got back from our first time at the Occidental Nuevo Vallarta, Also, our first time at an all-inclusive resort. Hopefully, this won't be our last visit. Plus, we are also entertaining thoughts of checking out other Occidentals. We enjoyed ourselves thoroughly, We have absolutely no complaints. Service was very good. Quality of the food, choices, and presentation were excellent. Very friendly staff Even checking in and out were painless. That doesn't happen, ever, at the time-share resorts we've been to. If I had one minor complaint, it's that the bathroom lighting is inadequate. I managed, however. We highly recommend this hotel. Anita J


    ОЦЕНКА

    Round Indicators

    • февраль 18 2018
    • vancouver island, canada
    • Пара

    Kilravock1

    “Wonderful Week Away ...”


    Overall rooms, food and particularly the service, were very good . We've seen several improvements over the years and the new al fresco Mexican restaurant is perfect for a light lunch. The new Japanese restaurant was a good surprise and a treat albeit the portions were a little too much for us; just ask for smaller portions at the time of ordering. The food at the Italian restaurant was a little disappointing and not up to par. The buffet was excellent with lots of good choices and good quality food, in particular the white fish dishes. The new shaded area in the main pool area compensated for the loss of the use of the adult pool. The evening shows were really good and it was nice to see that the Mariachi band still visits the buffet restaurant for one evening during the week. Only negative from our perspective were the smoking habits of some guests. A little more consideration would be welcomed especially by the cigar and pipe smokers. Morning beach walks are a must with birds and sea life galore. Since the sand can be abrasive in some areas it might be advisable to wear sneakers. The small mall across the street is very convenient for a short walk in the air conditioning after supper and before the shows. A natural deterrent in the form of Phoenix the Harris' Hawk is used to keep any troublesome black birds at bay.


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