Prizes and Awards
AAA Four Diamonds
The Barceló Maya Palace hotel has received the 4 Diamond rating from the AAA.
This prestigious award is presented to hotels that comply with the strict quality and luxury criteria required by the organization, and recognizes the establishment’s quality standards. Naturally, the hotel is very proud of this award.
The TripAdvisor Travelers’ Choice Awards recognize, through its users, the very best hotels in the world.
The Barceló Maya Palace hotel had the great honor of being selected in 2016 for the 3rd year running for the Travelers’ Choice award as one of the 25 best family resorts in Mexico.
It is an especially important award and our hotel is extremely proud to join the ranks of hotels that have been selected specifically based on the comments and impressions of the most unbiased and true experts of the hotel – our guests.
National Winner 2015 “Room Check Standards”
Barceló Maya Palace has reached and maintained the highest Room Check Standards level among all establishments that form part of the Cristal program in Mexico.
Group Winner 2015
Barceló Hotels & Resorts received the best result by having the highest level of Safety and Hygiene Standards among all establishments that form part of the Cristal program in Latin America.
Tripadvisor 2015 Certificate of Excellence
Hotel Barceló Maya Palace has been awarded the 2015 TripAdvisor Certificate of Excellence. An important recognition based on the opinions of guests, who through their scores distinguish our hotel, which is without a doubt an exceptional achievement. This award is undoubtedly an exceptional achievement after having won the Certificate of Excellence consecutively since 2012.
This Certificate of Excellence is only awarded to the best hotels. That is why we are sharing our pride over this recognition with you and thank you for selecting us. We hope to continue being your favorite hotel and will strive to always satisfy you this year and in years to come.
Thank you for making us worthy of this award!
The “H” Award is an award that the Ministry of Tourism and the Ministry of Health grant for complying with the hygiene standards that are set out in Mexican legislation NMX-F605 NORMEX 2004.
The assessment is carried out in the following areas:
· Reception of foodstuffs
· Handling chemical products
· Dining area
· Food preparation
· Service area
· Water and ice
· Sanitary facilities for employees
· Waste management
· Pest control
This award endorses the commitment of the Barceló Maya Palace hotel to its guests in the preparation and serving of food and beverages.
The Cristal Award is a hygiene-health program that has been developed for prevention, and the purpose of it is to reduce the main health risks associated with the water used, preparation of food and services provided in the establishment.
It takes place in the hotels of the Barceló Group and is based on the protocols and controls of a checklist with more than 250 itemized points, which are performed according to guidelines from the World Health Organization (WHO).
This program is focused on the following areas: food and drink, preventing the proliferation of Legionnaires’ disease, safety and health control in swimming pools, and ongoing training.
Cristal and E-Cristal
The Check Safety First consultancy has awarded the Cristal and E- Cristal awards to the Barceló Maya Palace hotel for its excellence at national level.
Download Cristal award
The hotel was selected from over 1,800 hotels audited by the consultancy in Mexico and Spain, with over 250 monitoring controls being applied.