Piscina del hotel Barceló Salinas
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Barceló Salinas

Malecon entre la 38 y la 40 (Santa Elena)   241550 Salinas ,   Ecuador  


Places of Interest

139 km Letiště Guayaquil

0 m Playa Salinas

Premios y Reconocimientos Prizes and awards

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Barceló Salinas

4.0/5 Round Indicators
| 766 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

46% Complete

359

Velmi dobré

24% Complete

184

Normální

15% Complete

117

Špatné

8% Complete

66

Velmi špatné

5% Complete

40

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    Round Indicators
    Bankh0liday Miami Beach, Florida. 05/27/2018 S rodinou

    “Fun place”

    Let me start by saying 5 stars based upon this category of hotel. We visited for 3 nights and had the ocean front room which was very nice. Large room with comfortable bedding and great shower with amazing views. The buffets and cocktails included. The buffet had many selections. We were here on a holiday weekend so if you came near the end of the breakfast hour a bit of a mess but the hotel was full and they were working hard to keep up. The front desk is most helpful and went out of their way to meet our needs. We don’t speak much Spanish but with the helpful staff it was all easy enough. Two pools. One has a lot of activity, our preference was the one in the building with the ocean from rooms as it has music and a bar but very relaxing. If i had any feedback it would be that you can only “request” a king bed. Had they not worked out for us i would have been displeased but as i said they go above and beyond and made it happen. This is the best Salinas has to offer and i don’t believe you will be disappointed if you come with the proper expectations. You will appreciate the kind and competent team here.
    Round Indicators
    Tim W Forest, Ontario, Canada. 03/16/2018 S rodinou

    “not so 5 star experience”

    Was disappointed in our stay. It was suppose to be 5 star, but was 3 star at the most. Kids activity that were suppose to happen around the pool never happened. We asked about them and they said "out at the pool area" We only saw 1 adult activity in three days, even though they had about 8 activities each for adults and kid listed on the activity board. Rooms were outdated and need upgrading. Food was ok, but nothing special. Good things on the buffett went fast, and if you went at a later time, were not replentished. Overall, top dollar for average service and accomidations. Will not go back.

    BarceloSalinas, Director General v zařízení Barcelo Salinas, odpověděl na tuto recenzi.
     Thank you for sharing a review of Barceló Salinas. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Although we know that an apology will not change your opinion, we still ask for your sincere apologies.

    Round Indicators
    Carlos F Alpharetta, Georgia. 01/24/2018 S rodinou

    “Great resort.”

    Wonderful, affordable, fun place with great food, in a beautiful beach in Salinas, Ecuador. Great New Years Eve party and experience. The best views of the celebrations in the surrounding beaches, 3-4 hours of fireworks.

    BarceloSalinas, Director General v zařízení Barcelo Salinas, odpověděl na tuto recenzi.
     We want to express our gratitude for your comments and for sharing your opinions about your recent stay at our Hotel Barceló Salinas. For us it is really a pleasure to serve you, and to fulfill all your expectations. We sincerely hope to assist you again in your next visit to Salinas, Ecuador

    Round Indicators
    Nani0363 Port Saint Lucie, Florida. 08/09/2017 S rodinou

    “Vacation 2017 ”

    We called asking for a suites and we told there were no rooms available. However, we did go for breakfast the last day in Salinas. The entrance was really nice. We entered the buffet room and it was really nicely organized and full of food options. We went and sat at a big enough table for 10 of our family members. Everything that we served ourselves was fantastic.😋 Our server/waiter was really attentive to our needs and wants. Although we were not staying at the hotel it was very very uncomfortable to see and over hear the host direct the waiter to make sure that one of us to approach the register to pay She was standing right behind me and I was sitting at the end of the table. That is so wrong 😠I think she should have taken him to the buffet room spoken to him then. I agree with a previous review... none of the employees really crack a smile. That is very important when working in this business.

    BarceloSalinas, Director General v zařízení Barcelo Salinas, odpověděl na tuto recenzi.
     In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.

    Round Indicators
    troy90069 Beverly Hills, Kalifornie. 06/23/2017 Krátké dovolené s přáteli

    “Terrible Service, unhappy workers, tacky rooms with views of graffiti”

    The most disappointing experience in my lifetime of travel. The front desk is rude and unhelpful. Every encounter with them was negative. They never smile and are very clearly unhappy people. I went off season and paid over $500 for two nights. The hotel was very empty and yet the clerk insisted on giving us the worst room in the place. The room is a tiled up dated and more motel looking. It seemed to please the front desk clerk to stick to us with the room. She put the mandatory wrist band on in front of the security guy with a gun. I seriously felt like I was in North Korea . No one there smiles. The staff in the dining room was much more cordial. The dining area was staffed well and they were much better than the front desk. The food was not to my liking but available most of the day. The bartenders were really off the charts. One older guy was not friendly or happy but would serve us. The two young ones were hostile. I watched them angrily serve guests and never smile or even be personable with the clients. The one by the upstairs pool looked like he wanted to fight somebody. The bar is included and Barcelo does not want people hanging around the bar long. Hiring those pitbull bartenders keeps people away. Maybe the work conditions are hard and the pay is low but I got the feeling no one working at Barcelo Salinas wants to be there. I traveled from the other side of the world by airplane. Took a 3 hour car ride there. I get one vacation a year. Barcelo Salinas could care less. Why not give me a decent room when the hotel is empty? Why be so angry and hostile at the bars? It's my only vacation and I spent so much money and time to see you and you can't even smile and treat your guests special? I found Ecudorians to be friendly and warm in Quito and Guayaquil. Unfortunately the Barcelo in Salinas does not share in that pride. I always try to learn something from my bad experiences. I sat at the rooftop pool and think the view there is breathtaking . I could not understand how the bartender could sit there so unhappy. He was in the spot everybody is traveling around the world to see. Yet he can not enjoy the paradise because of something inside himself. I guess you realize hapiness is not a location, it is a state of mind. T

    BarceloSalinas, Director General v zařízení Barcelo Salinas, odpověděl na tuto recenzi.
     Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Salinas , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. The most important thing we want to clarify is: In our hotel, there is no security personnel with weapons ... For the rest of the points, please be assured that all will be addressed by our staff and will be considered to increase the quality of our services and direct attention to our dear guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you for your comments. Best regards

    HODNOCENÍ

    Round Indicators

    • květen 27 2018
    • Miami Beach, Florida
    • S rodinou

    Bankh0liday

    “Fun place”


    Let me start by saying 5 stars based upon this category of hotel. We visited for 3 nights and had the ocean front room which was very nice. Large room with comfortable bedding and great shower with amazing views. The buffets and cocktails included. The buffet had many selections. We were here on a holiday weekend so if you came near the end of the breakfast hour a bit of a mess but the hotel was full and they were working hard to keep up. The front desk is most helpful and went out of their way to meet our needs. We don’t speak much Spanish but with the helpful staff it was all easy enough. Two pools. One has a lot of activity, our preference was the one in the building with the ocean from rooms as it has music and a bar but very relaxing. If i had any feedback it would be that you can only “request” a king bed. Had they not worked out for us i would have been displeased but as i said they go above and beyond and made it happen. This is the best Salinas has to offer and i don’t believe you will be disappointed if you come with the proper expectations. You will appreciate the kind and competent team here.


    HODNOCENÍ

    Round Indicators

    • březen 16 2018
    • Forest, Ontario, Canada
    • S rodinou

    Tim W

    “not so 5 star experience”


    Was disappointed in our stay. It was suppose to be 5 star, but was 3 star at the most. Kids activity that were suppose to happen around the pool never happened. We asked about them and they said "out at the pool area" We only saw 1 adult activity in three days, even though they had about 8 activities each for adults and kid listed on the activity board. Rooms were outdated and need upgrading. Food was ok, but nothing special. Good things on the buffett went fast, and if you went at a later time, were not replentished. Overall, top dollar for average service and accomidations. Will not go back.


    BarceloSalinas, Director General v zařízení Barcelo Salinas, odpověděl na tuto recenzi.
    Thank you for sharing a review of Barceló Salinas. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Although we know that an apology will not change your opinion, we still ask for your sincere apologies.

    HODNOCENÍ

    Round Indicators

    • leden 24 2018
    • Alpharetta, Georgia
    • S rodinou

    Carlos F

    “Great resort.”


    Wonderful, affordable, fun place with great food, in a beautiful beach in Salinas, Ecuador. Great New Years Eve party and experience. The best views of the celebrations in the surrounding beaches, 3-4 hours of fireworks.


    BarceloSalinas, Director General v zařízení Barcelo Salinas, odpověděl na tuto recenzi.
    We want to express our gratitude for your comments and for sharing your opinions about your recent stay at our Hotel Barceló Salinas. For us it is really a pleasure to serve you, and to fulfill all your expectations. We sincerely hope to assist you again in your next visit to Salinas, Ecuador

    HODNOCENÍ

    Round Indicators

    • srpen 9 2017
    • Port Saint Lucie, Florida
    • S rodinou

    Nani0363

    “Vacation 2017 ”


    We called asking for a suites and we told there were no rooms available. However, we did go for breakfast the last day in Salinas. The entrance was really nice. We entered the buffet room and it was really nicely organized and full of food options. We went and sat at a big enough table for 10 of our family members. Everything that we served ourselves was fantastic.😋 Our server/waiter was really attentive to our needs and wants. Although we were not staying at the hotel it was very very uncomfortable to see and over hear the host direct the waiter to make sure that one of us to approach the register to pay She was standing right behind me and I was sitting at the end of the table. That is so wrong 😠I think she should have taken him to the buffet room spoken to him then. I agree with a previous review... none of the employees really crack a smile. That is very important when working in this business.


    BarceloSalinas, Director General v zařízení Barcelo Salinas, odpověděl na tuto recenzi.
    In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.

    HODNOCENÍ

    Round Indicators

    • červen 23 2017
    • Beverly Hills, Kalifornie
    • Krátké dovolené s přáteli

    troy90069

    “Terrible Service, unhappy workers, tacky rooms with views of graffiti”


    The most disappointing experience in my lifetime of travel. The front desk is rude and unhelpful. Every encounter with them was negative. They never smile and are very clearly unhappy people. I went off season and paid over $500 for two nights. The hotel was very empty and yet the clerk insisted on giving us the worst room in the place. The room is a tiled up dated and more motel looking. It seemed to please the front desk clerk to stick to us with the room. She put the mandatory wrist band on in front of the security guy with a gun. I seriously felt like I was in North Korea . No one there smiles. The staff in the dining room was much more cordial. The dining area was staffed well and they were much better than the front desk. The food was not to my liking but available most of the day. The bartenders were really off the charts. One older guy was not friendly or happy but would serve us. The two young ones were hostile. I watched them angrily serve guests and never smile or even be personable with the clients. The one by the upstairs pool looked like he wanted to fight somebody. The bar is included and Barcelo does not want people hanging around the bar long. Hiring those pitbull bartenders keeps people away. Maybe the work conditions are hard and the pay is low but I got the feeling no one working at Barcelo Salinas wants to be there. I traveled from the other side of the world by airplane. Took a 3 hour car ride there. I get one vacation a year. Barcelo Salinas could care less. Why not give me a decent room when the hotel is empty? Why be so angry and hostile at the bars? It's my only vacation and I spent so much money and time to see you and you can't even smile and treat your guests special? I found Ecudorians to be friendly and warm in Quito and Guayaquil. Unfortunately the Barcelo in Salinas does not share in that pride. I always try to learn something from my bad experiences. I sat at the rooftop pool and think the view there is breathtaking . I could not understand how the bartender could sit there so unhappy. He was in the spot everybody is traveling around the world to see. Yet he can not enjoy the paradise because of something inside himself. I guess you realize hapiness is not a location, it is a state of mind. T


    BarceloSalinas, Director General v zařízení Barcelo Salinas, odpověděl na tuto recenzi.
    Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Salinas , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. The most important thing we want to clarify is: In our hotel, there is no security personnel with weapons ... For the rest of the points, please be assured that all will be addressed by our staff and will be considered to increase the quality of our services and direct attention to our dear guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you for your comments. Best regards

    Video del hotel Barceló Salinas

    A secret by the sea