Swimming pool at the Allegro Isora hotel
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Map and location

La Gaviota, 1. Playa de la Arena   38680 Guia de Isora (Tenerife) , Islas Canarias   España  


Places of Interest

24.6 miles Tenerife–South Airport

9.5 miles Abama golf course

0.3 mi La Arena beach

Just under a mile Acantilados de Los Gigantes

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Allegro Isora

3.5/5 Round Indicators
| 3287 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

28% Complete

950

Very good

35% Complete

1170

Average

19% Complete

650

Poor

9% Complete

304

Very poor

6% Complete

213

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    Round Indicators
    Janine L north wales. 12/14/2018 Couples

    “Used to be a Nice hotel”

    We have stayed at this hotel a number of times, and arrived to find the hotel had been refurbished at least the reception area and restaurant had been, we had booked a superior room expecting something nice, well we were dissappointed to say the least, the room was shabby, the air con sounded like a helicopter taking off in the room and leaked water all over the floor, I asked the reception what made these rooms superior and he just shrugged and said it was just the name !!! the wifi was almost non exisant and extremely patchy and not useful, they very kindly left a bottle of bubbly in the room which was lovely however the glasses had black mold at the bottom of them which took the shine off their gesture ! C block was very noisey with a disco/entertainment stage outside and was very loud. the meals were average and we suffered upset stomachs at one point with severe sickness.
    Round Indicators
    Voyage635964 12/11/2018 Couples

    “Great holiday”

    Second visit and love everything about hotel. Staff are friendly and helpful. Love that it's an apartment and not just a room and cleaning staff were very good. Plenty of sun beds round pool areas. Plan on going back next year

    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
     Dear guest, Firstly we would like to thank you for choosing our Allegro Isora hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards

    Round Indicators
    Jet36894516882 12/08/2018 Family

    “Great food, good for family visit”

    Loved the restaurant and the variety and taste of the food. Pool area was very nice and clean with enough sunbeds. Staff and entertainment crew were very nice. Room was a bit tired and the sofa bed was really uncomfortable. Common areas seemed freshly renovated with very nice design.

    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
     Dear guest, Your review of our hotel is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories. Again, we thank you for your kind comments and we look forward to welcoming you back again soon. Best Regards,

    Round Indicators
    Road55628541633 Nottingham, United Kingdom. 12/08/2018 Couples

    “Allegro review”

    We only stayed in this hotel, because the hotel we booked had on going building work, so we moved, when we arrived, and saw our Thomas cook rep , we wanted to move somewhere else, but we were not prepared to pay another £200, the outside space round the 3 pools is very nice, but the reception area, and the bar, was a joke, a very nice area.

    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
     Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Allegro Isora hotel. It is with great concern that we read your comments about our reception area and bar, also because we have just been reformed with a completely new design, so we are sorry to read your disappointment. I regret that we did not have the opportunity to deal with this issue during your stay, as we would certainly have found a solution, although we hope to have the opportunity to host you again in our facilities in the next holidays. Best regards

    Round Indicators
    Climber24286669465 London, United Kingdom. 12/05/2018 Family

    “Hotel experience”

    The reception staff didn’t smile at all and they didn’t want to help for many occasions, the hotel itself good , very good area , bar staff acting like you disturbing them if you ask any drink, I wasn’t happy about the staff at all, food was very poor , cleaning was good , it was safe place ,if I go back to this area I wouldn’t chose this hotel again,entertainment staff was so friendly and they were very good.

    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
     Dear guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Allegro Isora hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We also would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. On the other hand, we thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Tenerife. Best regards

    EVALUATION

    Round Indicators

    • december 14 2018
    • north wales
    • Couples

    Janine L

    “Used to be a Nice hotel”


    We have stayed at this hotel a number of times, and arrived to find the hotel had been refurbished at least the reception area and restaurant had been, we had booked a superior room expecting something nice, well we were dissappointed to say the least, the room was shabby, the air con sounded like a helicopter taking off in the room and leaked water all over the floor, I asked the reception what made these rooms superior and he just shrugged and said it was just the name !!! the wifi was almost non exisant and extremely patchy and not useful, they very kindly left a bottle of bubbly in the room which was lovely however the glasses had black mold at the bottom of them which took the shine off their gesture ! C block was very noisey with a disco/entertainment stage outside and was very loud. the meals were average and we suffered upset stomachs at one point with severe sickness.


    EVALUATION

    Round Indicators

    • december 11 2018
    • Couples

    Voyage635964

    “Great holiday”


    Second visit and love everything about hotel. Staff are friendly and helpful. Love that it's an apartment and not just a room and cleaning staff were very good. Plenty of sun beds round pool areas. Plan on going back next year


    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
    Dear guest, Firstly we would like to thank you for choosing our Allegro Isora hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards

    EVALUATION

    Round Indicators

    • december 8 2018
    • Family

    Jet36894516882

    “Great food, good for family visit”


    Loved the restaurant and the variety and taste of the food. Pool area was very nice and clean with enough sunbeds. Staff and entertainment crew were very nice. Room was a bit tired and the sofa bed was really uncomfortable. Common areas seemed freshly renovated with very nice design.


    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
    Dear guest, Your review of our hotel is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories. Again, we thank you for your kind comments and we look forward to welcoming you back again soon. Best Regards,

    EVALUATION

    Round Indicators

    • december 8 2018
    • Nottingham, United Kingdom
    • Couples

    Road55628541633

    “Allegro review”


    We only stayed in this hotel, because the hotel we booked had on going building work, so we moved, when we arrived, and saw our Thomas cook rep , we wanted to move somewhere else, but we were not prepared to pay another £200, the outside space round the 3 pools is very nice, but the reception area, and the bar, was a joke, a very nice area.


    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
    Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Allegro Isora hotel. It is with great concern that we read your comments about our reception area and bar, also because we have just been reformed with a completely new design, so we are sorry to read your disappointment. I regret that we did not have the opportunity to deal with this issue during your stay, as we would certainly have found a solution, although we hope to have the opportunity to host you again in our facilities in the next holidays. Best regards

    EVALUATION

    Round Indicators

    • december 5 2018
    • London, United Kingdom
    • Family

    Climber24286669465

    “Hotel experience”


    The reception staff didn’t smile at all and they didn’t want to help for many occasions, the hotel itself good , very good area , bar staff acting like you disturbing them if you ask any drink, I wasn’t happy about the staff at all, food was very poor , cleaning was good , it was safe place ,if I go back to this area I wouldn’t chose this hotel again,entertainment staff was so friendly and they were very good.


    Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this review
    Dear guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Allegro Isora hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We also would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. On the other hand, we thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Tenerife. Best regards

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

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