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Hotel Occidental Grand Aruba Resort Beach
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Map and location

J.E.Irausquin Blvd. 83   Noord 27000 Palm Beach ,   Aruba  


Points of Interest

7 mi Queen Beatrix International Airport

3 mi Golf course

12 km Bushiribana Gold Mill Ruins

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Aruba

4.0/5 Round Indicators
| 5807 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

52% Complete

3058

Very good

24% Complete

1439

Average

13% Complete

808

Poor

5% Complete

292

Very poor

3% Complete

212

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    Round Indicators
    kgkelly57 Massachusetts. 01/18/2020

    “Barcelo Aruba - last week!”

    Just returned from Barcelo in Aruba. Due to some reviews, I kept my expectations low and my hopes high. Well, we were happily surprised with the service, food and property. We got a family/friends discount through one of our pals and held the Prestige level at the resort. This allowed us to have a room on a Royal floor (better rooms) and access to the Royal lounge (top shelf liquor & private internet area). We got a fabulous ROOM - junior suite on the 9th floor. While it did not overlook the pool, it did have an awesome view of the ocean & great sunsets. Yes, a parking lot was part of the view, but it didn't ruin it for us. Can't change the fact there is a parking lot there. When I looked down from our balcony (which was wonderfully spacious), we saw the garden views that some people complained about - but what are you going to do? Barcelo does their very best to camouflage the lot with a grassy area and tall plants & bushes adjacent to the patio. Rooms on the bottom floors have extra large patios in exchange for the not-so-fab views. So my advice is pay more for the Royal floors (better views) if that's what you want! Next topic FOOD. Again - some reviews said the food what not good and/or no variety. Are you kidding me? No variety? I don't understand that. We had good meals at the the buffet every day. Yes, they served mostly the same food items daily, however, most was very good. My choices were a made-to-order omelet or eggs everyday and lunch was a made-to-order chicken breast put over salad from the salad bar with a cup of soup. You can always get a made-to-order hot dog and burger at lunch or make a sandwich, as there were plenty of cold cuts & bread, as well as, tons of other hot choices. We had no problem finding things to eat that we enjoyed. Advice - some food items aren't steam pan-worthy, so use your head and don't choose those ones! Or don't go to an all inclusive resort if you don't like the concept of eating in the same place(s) day after day. RESTAURANTS - we ate at all 4 and they were all great! In order of fav: 1) Italian 2) Japanese 3) Mexican 4) Seafood. No complaints on any of them. All had delicious food and great service. POOL & BEACH: both are very nice. Downside, pool music is a bit much, as is beach music/activities. We chose the furthest seats from the music source, so we figured that out fine. I think it might be quiet in the morning, but we sleep in, so we didn't get to experience that. Also note, we never had a problem finding chairs because after 12 pm there was always a place to lounge. The boardwalk that connects the resorts is awesome! Safe and easy to walk both ways from Barcelo. Great pier bars to go to. STAFF - shout out to Ivette, Marolyn & Tony in the Royal office/lounge plus Sandy our housekeeper. They were all wonderful from beginning to end! Thank you so much for a wonderful week!!! If we come back to Aruba, we will stay here again!
    Round Indicators
    dnice1012 01/17/2020 Family

    “Can’t wait to go back to barcelo!”

    We look forward to our annual trip to Barcelo because of so many reasons! First nothing beats aruba beaches and weather, second because of how awesome Barcelo is! We love the variety of restaurants, the great staff and bartenders, and staff members like Jessica, Njurely and Demmis! Each staff member makes you feel like family and are happy to help with any question or concern you may have! We can already feel that beautiful Aruba breeze calling us! See you soon Barcelo!
    Round Indicators
    Malisa C New York City, New York. 01/17/2020 Family

    “Unbeatable Barcelo!”

    We love coming to Barcelo and would never go anywhere else in Aruba! Jessica makes our stay so much more pleasurable and we love seeing Lorena as well. Such great personalities within a beautiful hotel, clean rooms, amazing food and drinks!

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Malisa C, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Aruba hotel and are delighted to read that we were able to match your holiday expectations. We appreciate your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    Round Indicators
    dougmass611 01/17/2020 Couples

    “Very impressed”

    When we first walked into the lobby we knew it was going to be a great stay from the desk help and door man we were treated great. The only two issues I had was the WiFi. And why non resort people take the spots at the pool..

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear dougmass611, Thank you for your visit and comments, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Kind regards, Barceló Aruba Team

    Round Indicators
    Pamhafner 01/17/2020 Couples

    “Barcelo Mexican Restaurant”

    We had Elmo as our server and Anna as the Manager on duty. What a great experience, what an asset to the company. Our dinner was fantastic and the service was memorable beyond measure. I recommend this place to anyone looking for a quality experience

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Pamhafner, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Aruba hotel and we thank you for your kind recommendation to TripAdvisor's readers. We are also thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We will share your comments with them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • january 18 2020
    • Massachusetts

    kgkelly57

    “Barcelo Aruba - last week!”


    Just returned from Barcelo in Aruba. Due to some reviews, I kept my expectations low and my hopes high. Well, we were happily surprised with the service, food and property. We got a family/friends discount through one of our pals and held the Prestige level at the resort. This allowed us to have a room on a Royal floor (better rooms) and access to the Royal lounge (top shelf liquor & private internet area). We got a fabulous ROOM - junior suite on the 9th floor. While it did not overlook the pool, it did have an awesome view of the ocean & great sunsets. Yes, a parking lot was part of the view, but it didn't ruin it for us. Can't change the fact there is a parking lot there. When I looked down from our balcony (which was wonderfully spacious), we saw the garden views that some people complained about - but what are you going to do? Barcelo does their very best to camouflage the lot with a grassy area and tall plants & bushes adjacent to the patio. Rooms on the bottom floors have extra large patios in exchange for the not-so-fab views. So my advice is pay more for the Royal floors (better views) if that's what you want! Next topic FOOD. Again - some reviews said the food what not good and/or no variety. Are you kidding me? No variety? I don't understand that. We had good meals at the the buffet every day. Yes, they served mostly the same food items daily, however, most was very good. My choices were a made-to-order omelet or eggs everyday and lunch was a made-to-order chicken breast put over salad from the salad bar with a cup of soup. You can always get a made-to-order hot dog and burger at lunch or make a sandwich, as there were plenty of cold cuts & bread, as well as, tons of other hot choices. We had no problem finding things to eat that we enjoyed. Advice - some food items aren't steam pan-worthy, so use your head and don't choose those ones! Or don't go to an all inclusive resort if you don't like the concept of eating in the same place(s) day after day. RESTAURANTS - we ate at all 4 and they were all great! In order of fav: 1) Italian 2) Japanese 3) Mexican 4) Seafood. No complaints on any of them. All had delicious food and great service. POOL & BEACH: both are very nice. Downside, pool music is a bit much, as is beach music/activities. We chose the furthest seats from the music source, so we figured that out fine. I think it might be quiet in the morning, but we sleep in, so we didn't get to experience that. Also note, we never had a problem finding chairs because after 12 pm there was always a place to lounge. The boardwalk that connects the resorts is awesome! Safe and easy to walk both ways from Barcelo. Great pier bars to go to. STAFF - shout out to Ivette, Marolyn & Tony in the Royal office/lounge plus Sandy our housekeeper. They were all wonderful from beginning to end! Thank you so much for a wonderful week!!! If we come back to Aruba, we will stay here again!


    EVALUATION

    Round Indicators

    • january 17 2020
    • Family

    dnice1012

    “Can’t wait to go back to barcelo!”


    We look forward to our annual trip to Barcelo because of so many reasons! First nothing beats aruba beaches and weather, second because of how awesome Barcelo is! We love the variety of restaurants, the great staff and bartenders, and staff members like Jessica, Njurely and Demmis! Each staff member makes you feel like family and are happy to help with any question or concern you may have! We can already feel that beautiful Aruba breeze calling us! See you soon Barcelo!


    EVALUATION

    Round Indicators

    • january 17 2020
    • New York City, New York
    • Family

    Malisa C

    “Unbeatable Barcelo!”


    We love coming to Barcelo and would never go anywhere else in Aruba! Jessica makes our stay so much more pleasurable and we love seeing Lorena as well. Such great personalities within a beautiful hotel, clean rooms, amazing food and drinks!


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Malisa C, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Aruba hotel and are delighted to read that we were able to match your holiday expectations. We appreciate your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • january 17 2020
    • Couples

    dougmass611

    “Very impressed”


    When we first walked into the lobby we knew it was going to be a great stay from the desk help and door man we were treated great. The only two issues I had was the WiFi. And why non resort people take the spots at the pool..


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear dougmass611, Thank you for your visit and comments, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • january 17 2020
    • Couples

    Pamhafner

    “Barcelo Mexican Restaurant”


    We had Elmo as our server and Anna as the Manager on duty. What a great experience, what an asset to the company. Our dinner was fantastic and the service was memorable beyond measure. I recommend this place to anyone looking for a quality experience


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Pamhafner, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Aruba hotel and we thank you for your kind recommendation to TripAdvisor's readers. We are also thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We will share your comments with them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

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