Hotel Occidental Grand Aruba Resort Beach
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J.E.Irausquin Blvd. 83   Noord 27000 Palm Beach ,   Aruba  


Points of Interest

7 mi Queen Beatrix International Airport

3 mi Golf course

12 km Bushiribana Gold Mill Ruins

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Aruba

4.0/5 Round Indicators
| 3666 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

50% Complete

1861

Very good

26% Complete

979

Average

14% Complete

527

Poor

4% Complete

178

Very poor

3% Complete

121

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    Round Indicators
    roeroe0916 Lake Worth, Florida. 09/23/2018 Couples

    “Don't bother”

    It is such a beautiful beach and it is such a shame that they can not manage to get their act together. This is my third trip here and upon arrival was told my room was 6th floor not royal level , even though my reservation read ocean view royal. They would not budge. No pool towels for 2 days straight, food has been horrible. It is truly sad when you pay for all inclusive and you need to eat out. Went to bar for drink this morning and they had no alcohol. Why?because they had a wedding night before. What I don’t understand is that we can never get any straight answers. Maid left room door open on my friends room and items were stolen. They were so nonchalant about it and offered them a dinner on the beach. REALLY! Management is really non existent. No ice on floor, balcony door impossible to open. I just wish they could resolve their issues.
    Round Indicators
    pandorodriguez Queens, New York. 09/23/2018 Couples

    “Home away from home”

    This hotel is fantastic, we love everything about it for the exception of the food which could use a big upgrade on quality and taste, but we hear that they are working on this flaw. But, you tend to forget about the food a little because the view, the location, the entertainment is all outstanding. We think the beach in front of this hotel is one of the best in Aruba and whatever the reason to go to Aruba is because of this fantastic beach in front of the Barcelo Hotel. Also, as soon as you walk into this hotel, you are welcomed by the staff, but the one person who stands out the most is Jenny Rodgers. Jenny welcomes you back with open arms and a smile that will brighten up your day from beginning to end. Jenny strives to make your stay unforgettable and without flaws, she does her best to accommodate what is needed. Jenny is one of your best Managers and she treats her staff with respect and teaches each individual to respect the customers no matter what the circumstance. We call Jenny the Golden Heart because she has a true heart of gold which is so rare to find. We thank and admire Jenny for her professionalism but especially for her kindness which never fails. Barcelo is our home away from home and we have only Jenny to thank for this. Kind Regsrds, The Pando Family
    Round Indicators
    ButtonsBx Bronx, New York. 09/23/2018 Couples

    “Ok stay”

    greeting upon reception is amazing.The pool and beach awesome food is okay. However, the room was awful. We paid for a Deluxe Lenai Garden View however we had view of parking lot room, the roof and the resort next door. We were ceated. Room1219
    Round Indicators
    Vickie P 09/23/2018 Family

    “Barcelo Aruba, Home Away from Home”

    We have stayed at this resort for close to 20 visits. It is by far the best beach location of all AIs, the resort size is perfect to get you quickly from room, to pool to beach. But what makes this resort truly surpass is the staff, we are greeted like we are family. The guest service team, particularly of Martin, Natasha, Natalia and David are amazing. Prior to my visit I have emailed them to help with arrangements as we are a larger group and they always make sure everything is done as requested and are quick to help with anything that comes up during our stay. Another shout out to the best server at the Palm, Renaldo, always greats with a smile and a joke and always very attentive to our needs. Wouldn't consider staying anyplace else!!!!
    Round Indicators
    Wander221320 09/23/2018 Couples

    “Great week at Barcelo! Great food, pool, rooms, beach and customer service! Get up early, reserve pool bed, more comfy!”

    Spent week at Barceló celebrating anniversay, had a great experience! Jose emailed us a week in advance to confirm airport transfers, making sure it was all set before we left. Since our flight would arrive very late Sat night, I called resort 2 days in advance to make dinner reservations for the week ahead at specialty restaurants - to get preferred days/times. They gave me Ivette’s name/email in First Club and she was EXTREMELY helpful getting all of our reservations lined up exactly as we requested. By Sun night we heard from another guest that dinners were already booked thru Thursday, so glad we did this early. Also, we really wanted an ocean view unit for this trip and Ivette ensured we got the perfect room, 2425-26. This is Tower 2, 4th floor, rooms 25&26, as they are adjoining. Ocean view rooms are the farthest from elevators but that’s just because they are closest to the beach! The room was like a bookend at the end of a long hallway - straight ahead - so not on the left or right side of hall. Key works for both doors. Door on right opens into living room w/pull out couch & 2 chairs (all comfy btw) a large TV unit, a bar area, a kitchen, stove, fridge, sink, microwave, phone and round table w/4 chairs with a large window overlooking pool. There were 2 closets, one for hanging clothes (had 2 nice fluffy bathrobes in it) and another with a safe and shelves for stuff like hats, beach bags etc. It had a nice full bathroom w/good counter space and lighted makeup mirror. The toilet/tub/shower area was private w/separate locking door. Nice set up so you can get ready while someone is in the shower.There is a narrow doorway near the entry that goes to 2nd adjoining room, which has a king size bed, large TV, desk and chair, comfy chair and ottoman, and a seat bench. It too has the same full bathroom set up and closet. Both rooms=very spacious, the bedroom even had extra space near a side window area that was somewhat wasted but you could store luggage I suppose. And...both rooms had balconies with a coffee table & 2 chairs each, narrow, but runs the whole distance across both rooms with a wall divider in between so you can’t easily see living room balcony from bedroom balcony. Japanese restaurant w/chef-waiter team Sammy & Boy = awesome! Italian restaurant = excellent and so well run by Armando and L’Olio team!P.S. Check-in packet offers 2 ‘free gifts’ at stores onsite (necklace & gemstone). Also, you must turn in wristband and keys!

    EVALUATION

    Round Indicators

    • september 23 2018
    • Lake Worth, Florida
    • Couples

    roeroe0916

    “Don't bother”


    It is such a beautiful beach and it is such a shame that they can not manage to get their act together. This is my third trip here and upon arrival was told my room was 6th floor not royal level , even though my reservation read ocean view royal. They would not budge. No pool towels for 2 days straight, food has been horrible. It is truly sad when you pay for all inclusive and you need to eat out. Went to bar for drink this morning and they had no alcohol. Why?because they had a wedding night before. What I don’t understand is that we can never get any straight answers. Maid left room door open on my friends room and items were stolen. They were so nonchalant about it and offered them a dinner on the beach. REALLY! Management is really non existent. No ice on floor, balcony door impossible to open. I just wish they could resolve their issues.


    EVALUATION

    Round Indicators

    • september 23 2018
    • Queens, New York
    • Couples

    pandorodriguez

    “Home away from home”


    This hotel is fantastic, we love everything about it for the exception of the food which could use a big upgrade on quality and taste, but we hear that they are working on this flaw. But, you tend to forget about the food a little because the view, the location, the entertainment is all outstanding. We think the beach in front of this hotel is one of the best in Aruba and whatever the reason to go to Aruba is because of this fantastic beach in front of the Barcelo Hotel. Also, as soon as you walk into this hotel, you are welcomed by the staff, but the one person who stands out the most is Jenny Rodgers. Jenny welcomes you back with open arms and a smile that will brighten up your day from beginning to end. Jenny strives to make your stay unforgettable and without flaws, she does her best to accommodate what is needed. Jenny is one of your best Managers and she treats her staff with respect and teaches each individual to respect the customers no matter what the circumstance. We call Jenny the Golden Heart because she has a true heart of gold which is so rare to find. We thank and admire Jenny for her professionalism but especially for her kindness which never fails. Barcelo is our home away from home and we have only Jenny to thank for this. Kind Regsrds, The Pando Family


    EVALUATION

    Round Indicators

    • september 23 2018
    • Bronx, New York
    • Couples

    ButtonsBx

    “Ok stay”


    greeting upon reception is amazing.The pool and beach awesome food is okay. However, the room was awful. We paid for a Deluxe Lenai Garden View however we had view of parking lot room, the roof and the resort next door. We were ceated. Room1219


    EVALUATION

    Round Indicators

    • september 23 2018
    • Family

    Vickie P

    “Barcelo Aruba, Home Away from Home”


    We have stayed at this resort for close to 20 visits. It is by far the best beach location of all AIs, the resort size is perfect to get you quickly from room, to pool to beach. But what makes this resort truly surpass is the staff, we are greeted like we are family. The guest service team, particularly of Martin, Natasha, Natalia and David are amazing. Prior to my visit I have emailed them to help with arrangements as we are a larger group and they always make sure everything is done as requested and are quick to help with anything that comes up during our stay. Another shout out to the best server at the Palm, Renaldo, always greats with a smile and a joke and always very attentive to our needs. Wouldn't consider staying anyplace else!!!!


    EVALUATION

    Round Indicators

    • september 23 2018
    • Couples

    Wander221320

    “Great week at Barcelo! Great food, pool, rooms, beach and customer service! Get up early, reserve pool bed, more comfy!”


    Spent week at Barceló celebrating anniversay, had a great experience! Jose emailed us a week in advance to confirm airport transfers, making sure it was all set before we left. Since our flight would arrive very late Sat night, I called resort 2 days in advance to make dinner reservations for the week ahead at specialty restaurants - to get preferred days/times. They gave me Ivette’s name/email in First Club and she was EXTREMELY helpful getting all of our reservations lined up exactly as we requested. By Sun night we heard from another guest that dinners were already booked thru Thursday, so glad we did this early. Also, we really wanted an ocean view unit for this trip and Ivette ensured we got the perfect room, 2425-26. This is Tower 2, 4th floor, rooms 25&26, as they are adjoining. Ocean view rooms are the farthest from elevators but that’s just because they are closest to the beach! The room was like a bookend at the end of a long hallway - straight ahead - so not on the left or right side of hall. Key works for both doors. Door on right opens into living room w/pull out couch & 2 chairs (all comfy btw) a large TV unit, a bar area, a kitchen, stove, fridge, sink, microwave, phone and round table w/4 chairs with a large window overlooking pool. There were 2 closets, one for hanging clothes (had 2 nice fluffy bathrobes in it) and another with a safe and shelves for stuff like hats, beach bags etc. It had a nice full bathroom w/good counter space and lighted makeup mirror. The toilet/tub/shower area was private w/separate locking door. Nice set up so you can get ready while someone is in the shower.There is a narrow doorway near the entry that goes to 2nd adjoining room, which has a king size bed, large TV, desk and chair, comfy chair and ottoman, and a seat bench. It too has the same full bathroom set up and closet. Both rooms=very spacious, the bedroom even had extra space near a side window area that was somewhat wasted but you could store luggage I suppose. And...both rooms had balconies with a coffee table & 2 chairs each, narrow, but runs the whole distance across both rooms with a wall divider in between so you can’t easily see living room balcony from bedroom balcony. Japanese restaurant w/chef-waiter team Sammy & Boy = awesome! Italian restaurant = excellent and so well run by Armando and L’Olio team!P.S. Check-in packet offers 2 ‘free gifts’ at stores onsite (necklace & gemstone). Also, you must turn in wristband and keys!


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