Hotel Occidental Grand Aruba Resort Beach
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Map and location

J.E.Irausquin Blvd. 83   Noord 27000 Palm Beach ,   Aruba  


Points of Interest

7 mi Queen Beatrix International Airport

3 mi Golf course

12 km Bushiribana Gold Mill Ruins

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Royal Level at Barceló Aruba

4.0/5 Round Indicators
| 4467 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

2295

Very good

25% Complete

1159

Average

14% Complete

644

Poor

4% Complete

220

Very poor

3% Complete

149

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    Round Indicators
    Feliciapaulina 03/22/2019 Friends getaway

    “Royal Club only way to go”

    Upon arrival we were greeted by a wonderful man, Ketty? Who took our bags to the 9th floor check in, Royal Club. Which is an upgrade from regular hotel guests. Veronica and Sandra checked us in, always had a smile. I knew we made the right decision!! The resort is clean, premium alcohol and a great staff in every restaurant., We spent hours at the beach, no pool for us, even though pool is beautiful. Victor, Trevor, Victor, Jermin and Santiago were respectful, helpful and made our beach days beyond special.. Armando, you sir are an exceptional talent!! Don’t be fooled by nit pickers, this resort is great!! Can’t wait to return.. My understanding is many staff members are longtime employees, they’re great!! Wishing we could return this year??

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Feliciapaulina, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Aruba hotel and are delighted to read that we were able to match your expectations. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Barceló Aruba Team

    Round Indicators
    Gwalks88 Rochester, New York. 03/22/2019 Couples

    “Love this resort”

    We went down with three other couples, booking Royal Club. Personal dining room, Private beach bar, Wifi and premium alcohol.. Sandra checked us into our room, she really knows how customer service works. I witnessed her walking to each table acknowledging each guest by name!! The beach is beautiful, Trevor and Warren are younger, but extremely respectful. Victor serving drinks on the beach, worked that beach without skipping a beat!! Thank you Staff, Barcelo is our new home..

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Gwalks88, Thank you very much for sharing this great review of your recent stay at our Barceló Aruba Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are thrilled to read that you enjoyed all the benefits of our Royal Level and will not fail to pass your comments to those team members whom you have personally mentioned.  Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    Round Indicators
    Sparrkne001 Rochester, New York. 03/22/2019 Couples

    “Best All Inclusive, Royal Club, Sandra”

    Returned from a weeklong stay at Barcelo, Royal Club. First time we upgraded, recommended by another couple that’s stays there. My gosh, what a vacation! Thank You to Sandra Steba and the Royal Club Staff, Veronica, Liza and Nathaly. Sandra handled all of our dinner reservations, on premises and off. Her knowledge of various restaurants and excursions is right on par.. Wonder if she would work for me? Lol The beach is spectacular, Victor you’re a Rockstar!! The rooms, grounds and beach are impeccably cleaned throughout the day and night. Hats off to the supervisor of those departments. Our bed was so comfortable, wanna buy one.. lol Book Royal Club, private dining, private beach bar!! Already returning in November.. Thanks for an unforgettable vacation!!

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Sparrkne001, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We also thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Barceló Aruba Team

    Round Indicators
    iaccja 03/22/2019 Couples

    “LEGENDARY Vacation 2019!!”

    To start off, this was the absolute best spring break getaway anyone could imagine, and that is because of Barcelo Aruba. It was the first trip to Aruba for my girlfriend and I, with this impression it will definitely not be the last. We booked a Royal Level Luxury Ocean view room, and had a personal check-in on the 9th floor with Nathaly. She was fantastic and her assistance for the duration of our stay made everything a breeze. All of the restaurants including the buffet served great meals, and the service was always exceptional, all servers were so friendly and eager to assist. I never had an empty glass!! A major shoutout to Robby, Augustin, and Ritzner at the pool bar!!! Those guys have serious work ethic and deserve all the credit in the world, they are hustling to make sure all clients are well taken care of. At the Royal Level beach bar, Santiago, Rafael, and Jermin were OUTSTANDING and without them I would not have had the fun that I did, they do everything to keep you smiling on the happy island itself, and at the end of the vacation I felt they were my friends and not just bartenders serving drinks. We came across no issues with pool chairs or beach chairs, there are plenty and if none are present you can easily ask any worker, they will bring some right over for you. I believe the Royal Level was worth it, we had consistent access to top shelf alcohol, the Royal Level restaurant, and a few other perks. Positivity breeds positivity and that’s what this vacation was all about, positive energy on the happy island! We cannot wait to be back at the Barcelo enjoying another vacation hopefully very soon, thank you!

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear iaccja, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Aruba hotel with us and Tripadvisor readers. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Barceló Aruba Team

    Round Indicators
    loveturkes12 Newark, Delaware. 03/21/2019

    “Beautiful Aruba”

    Aruba is very relaxing, great water, soft sand, and a constant wind so it never feels too hot. We chose the Barcelo because it was an all inclusive resort that was family friendly. The rooms were very nice, very clean (and i am super picky). The cleaning staff was excellent. The front desk staff were a bit slow and seemed confused. The seafood restaurant was extremely slow, they "lost" our food order, the appetizer was not good but the main entree was decent. The Italian restaurant was disappointing after all of the excellent reviews I read (management acknowledged they need to fix this issue). The Hibachi restaurant was great and very entertaining. The mexican restaurant was our favorite - food was excellent and our waiter, Andres was fantastic. The food at the buffet was good and the staff there were very responsive. We did have an issue with the a/c in our room, it was dripping all night and was fixed twice but never corrected. Also, we had a dripping bathroom sink - same situation. The "saving" of beach and pool chairs is a little ridiculous - i never saw an open pool chair the entire 6 days we were there and apparently prime location beach chairs with shade are impossible to get unless you get up at 5am to hold them. Our kids enjoyed the pool table by the bar, however, there was not much more for kids to do (other than beach and pool). We went into town one night which was fun.

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear loveturkes12, We first would like to thank you for choosing our Barceló Aruba hotel for your holidays and for sharing your comments on your experience among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. It is good to know that you enjoyed the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Our restaurant team will continue working to improve on the aspects mentioned and surprise you with delicious international and local dishes on your next visit. According to the hotel policy reserving palapas and pool chairs is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Moreover, we sincerely apologize for the inconveniences in your room, we have shared your comments with our maintenance team to avoid receiving this kind of feedback in the future. We are very sorry to read that your kids didn't take full advantage of the wide array of activities organized by our professional mini club staff and sincerely hope they will join the activities on a future occasion. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • march 22 2019
    • Friends getaway

    Feliciapaulina

    “Royal Club only way to go”


    Upon arrival we were greeted by a wonderful man, Ketty? Who took our bags to the 9th floor check in, Royal Club. Which is an upgrade from regular hotel guests. Veronica and Sandra checked us in, always had a smile. I knew we made the right decision!! The resort is clean, premium alcohol and a great staff in every restaurant., We spent hours at the beach, no pool for us, even though pool is beautiful. Victor, Trevor, Victor, Jermin and Santiago were respectful, helpful and made our beach days beyond special.. Armando, you sir are an exceptional talent!! Don’t be fooled by nit pickers, this resort is great!! Can’t wait to return.. My understanding is many staff members are longtime employees, they’re great!! Wishing we could return this year??


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Feliciapaulina, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Aruba hotel and are delighted to read that we were able to match your expectations. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • march 22 2019
    • Rochester, New York
    • Couples

    Gwalks88

    “Love this resort”


    We went down with three other couples, booking Royal Club. Personal dining room, Private beach bar, Wifi and premium alcohol.. Sandra checked us into our room, she really knows how customer service works. I witnessed her walking to each table acknowledging each guest by name!! The beach is beautiful, Trevor and Warren are younger, but extremely respectful. Victor serving drinks on the beach, worked that beach without skipping a beat!! Thank you Staff, Barcelo is our new home..


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Gwalks88, Thank you very much for sharing this great review of your recent stay at our Barceló Aruba Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are thrilled to read that you enjoyed all the benefits of our Royal Level and will not fail to pass your comments to those team members whom you have personally mentioned.  Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • march 22 2019
    • Rochester, New York
    • Couples

    Sparrkne001

    “Best All Inclusive, Royal Club, Sandra”


    Returned from a weeklong stay at Barcelo, Royal Club. First time we upgraded, recommended by another couple that’s stays there. My gosh, what a vacation! Thank You to Sandra Steba and the Royal Club Staff, Veronica, Liza and Nathaly. Sandra handled all of our dinner reservations, on premises and off. Her knowledge of various restaurants and excursions is right on par.. Wonder if she would work for me? Lol The beach is spectacular, Victor you’re a Rockstar!! The rooms, grounds and beach are impeccably cleaned throughout the day and night. Hats off to the supervisor of those departments. Our bed was so comfortable, wanna buy one.. lol Book Royal Club, private dining, private beach bar!! Already returning in November.. Thanks for an unforgettable vacation!!


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Sparrkne001, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We also thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • march 22 2019
    • Couples

    iaccja

    “LEGENDARY Vacation 2019!!”


    To start off, this was the absolute best spring break getaway anyone could imagine, and that is because of Barcelo Aruba. It was the first trip to Aruba for my girlfriend and I, with this impression it will definitely not be the last. We booked a Royal Level Luxury Ocean view room, and had a personal check-in on the 9th floor with Nathaly. She was fantastic and her assistance for the duration of our stay made everything a breeze. All of the restaurants including the buffet served great meals, and the service was always exceptional, all servers were so friendly and eager to assist. I never had an empty glass!! A major shoutout to Robby, Augustin, and Ritzner at the pool bar!!! Those guys have serious work ethic and deserve all the credit in the world, they are hustling to make sure all clients are well taken care of. At the Royal Level beach bar, Santiago, Rafael, and Jermin were OUTSTANDING and without them I would not have had the fun that I did, they do everything to keep you smiling on the happy island itself, and at the end of the vacation I felt they were my friends and not just bartenders serving drinks. We came across no issues with pool chairs or beach chairs, there are plenty and if none are present you can easily ask any worker, they will bring some right over for you. I believe the Royal Level was worth it, we had consistent access to top shelf alcohol, the Royal Level restaurant, and a few other perks. Positivity breeds positivity and that’s what this vacation was all about, positive energy on the happy island! We cannot wait to be back at the Barcelo enjoying another vacation hopefully very soon, thank you!


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear iaccja, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Aruba hotel with us and Tripadvisor readers. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • march 21 2019
    • Newark, Delaware

    loveturkes12

    “Beautiful Aruba”


    Aruba is very relaxing, great water, soft sand, and a constant wind so it never feels too hot. We chose the Barcelo because it was an all inclusive resort that was family friendly. The rooms were very nice, very clean (and i am super picky). The cleaning staff was excellent. The front desk staff were a bit slow and seemed confused. The seafood restaurant was extremely slow, they "lost" our food order, the appetizer was not good but the main entree was decent. The Italian restaurant was disappointing after all of the excellent reviews I read (management acknowledged they need to fix this issue). The Hibachi restaurant was great and very entertaining. The mexican restaurant was our favorite - food was excellent and our waiter, Andres was fantastic. The food at the buffet was good and the staff there were very responsive. We did have an issue with the a/c in our room, it was dripping all night and was fixed twice but never corrected. Also, we had a dripping bathroom sink - same situation. The "saving" of beach and pool chairs is a little ridiculous - i never saw an open pool chair the entire 6 days we were there and apparently prime location beach chairs with shade are impossible to get unless you get up at 5am to hold them. Our kids enjoyed the pool table by the bar, however, there was not much more for kids to do (other than beach and pool). We went into town one night which was fun.


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear loveturkes12, We first would like to thank you for choosing our Barceló Aruba hotel for your holidays and for sharing your comments on your experience among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. It is good to know that you enjoyed the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Our restaurant team will continue working to improve on the aspects mentioned and surprise you with delicious international and local dishes on your next visit. According to the hotel policy reserving palapas and pool chairs is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Moreover, we sincerely apologize for the inconveniences in your room, we have shared your comments with our maintenance team to avoid receiving this kind of feedback in the future. We are very sorry to read that your kids didn't take full advantage of the wide array of activities organized by our professional mini club staff and sincerely hope they will join the activities on a future occasion. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards, Barceló Aruba Team

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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