Barceló Hotel Pool  Puerto Vallarta
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Map and location

Zona Hotelera Sur, Km. 11,5   48300 PO Box 158B Puerto Vallarta, Jalisco ,   México  


Points of Interest

14 mi Gustavo Díaz Ordaz International Airport

0 m Playa de Mismaloya

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Puerto Vallarta

4.0/5 Round Indicators
| 5696 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

47% Complete

2683

Very good

28% Complete

1650

Average

11% Complete

657

Poor

6% Complete

391

Very poor

5% Complete

315

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    Round Indicators
    Getaway67598960296 02/21/2019 Family

    “Great and Memorable Experience”

    I attended my nephew Joe Luis and Adriana Cueva's Beautiful Beach Wedding on Valentines Day 2/14/19. We stayed. for a week in a beautiful suite with an outstanding view of the pool and ocean. Barcelo Puerto Vallarta is a very exotic and 5 star resort. The Wedding was breathtaking and the staff were very professional and friendly. I highly recommend it and plan on returning in the near future.

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, First and foremost we would like to thank you for choosing our Barceló Puerto Vallarta hotel for your visit and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions, we are thrilled to read that you enjoyed your stay and your nephew's wedding. Again, we thank you for this wonderful review, it has been a pleasure for us to read, we look forward to your next visit at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Odyssey04972593481 Whitehorse, Canada. 02/21/2019 Couples

    “Awesome!!!!”

    We really enjoyed our time at this all exclusive ❤️❤️❤️ The decore was stylish and bright and cheery. The staff were friendly and helpful. The food was tasty and assorted as was the entertainment each evening ❤️❤️❤️

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, First of all, we would like to thank you for the time you took out of your day to share your recent holiday experience at Barceló Puerto Vallarta hotel. It is always our goal to achieve maximum customer satisfaction and we are delighted to read you enjoyed your stay among us. Thank you for mentioning the aspects that stood out as the quality of our cuisine, night entertainment and the friendliness of our Staff. Again we thank you for this wonderful review, it has been a pleasure for us to read; it would honor us immensely to have the privilege to host you again at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Holly H 02/21/2019 Family

    “3 out of 4 of our family members got food poisoning”

    The room, was okay. We had paid extra for premium which means a 7, 8 or 9th level room. Our room was on the 7th floor and was a family suite. The family suite has a room with two twin beds in that faces the hallway/parking lot, two bathrooms in the middle and a king bed that faces the resort/ocean. The safe did not work and we called to have it repaired and nothing was ever done. The remote for the TV did not work - normally not a big deal until you have three family members sick and unable to leave the room from food poisoning. There was no cold water in the bathroom sink. The patio door did not lock properly. The room has a mildew stench. The food at the restaurants was okay. My husband, daughter and I all got food poisoning at different points during the trip. The food was definitely consumed at the resort and not offsite. We did really love the volleyball and other activities that were onsite at the resort. Ricky and Candela were very entertaining for our son. Also the bartenders and waitstaff were excellent. I would also recommend going just off the resort to get a massage, less than half the price and well worth it ($20 for an hour).
    Round Indicators
    justin2112 Newcastle, Oklahoma. 02/21/2019 Friends getaway

    “No room service? ”

    I’ll post a full review later but the fact you can’t order room service unless your a premium member is enough for me to never come back. Btw we are premium but I guess not premium enough because we get free WiFi and unlimited specialty restaurants but no room service!!! Absolute joke if you ask me.
    Round Indicators
    Explore03267129157 02/20/2019 Friends getaway

    “A beautiful resort and wonderful staff .Ceasar in the Buffet was so charming and wonderful”

    We really enjoyed our stay, but the food at the buffet was not good and I do not recommend the Italian al la cart as it was not edible. But the service was great the deserts were lovely. I love this resort but prefer to eat at the local restaurants as they are amazing. I highly recommend De Simone. And Ayi Carbumba.

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our Barceló Puerto Vallarta hotel. We always look for ways to improve and your comments are crucial to our future success. On the other hand, we regret that our buffet couldn't meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we look forward to serving you again in the near future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • february 21 2019
    • Family

    Getaway67598960296

    “Great and Memorable Experience”


    I attended my nephew Joe Luis and Adriana Cueva's Beautiful Beach Wedding on Valentines Day 2/14/19. We stayed. for a week in a beautiful suite with an outstanding view of the pool and ocean. Barcelo Puerto Vallarta is a very exotic and 5 star resort. The Wedding was breathtaking and the staff were very professional and friendly. I highly recommend it and plan on returning in the near future.


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, First and foremost we would like to thank you for choosing our Barceló Puerto Vallarta hotel for your visit and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions, we are thrilled to read that you enjoyed your stay and your nephew's wedding. Again, we thank you for this wonderful review, it has been a pleasure for us to read, we look forward to your next visit at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • february 21 2019
    • Whitehorse, Canada
    • Couples

    Odyssey04972593481

    “Awesome!!!!”


    We really enjoyed our time at this all exclusive ❤️❤️❤️ The decore was stylish and bright and cheery. The staff were friendly and helpful. The food was tasty and assorted as was the entertainment each evening ❤️❤️❤️


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, First of all, we would like to thank you for the time you took out of your day to share your recent holiday experience at Barceló Puerto Vallarta hotel. It is always our goal to achieve maximum customer satisfaction and we are delighted to read you enjoyed your stay among us. Thank you for mentioning the aspects that stood out as the quality of our cuisine, night entertainment and the friendliness of our Staff. Again we thank you for this wonderful review, it has been a pleasure for us to read; it would honor us immensely to have the privilege to host you again at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • february 21 2019
    • Family

    Holly H

    “3 out of 4 of our family members got food poisoning”


    The room, was okay. We had paid extra for premium which means a 7, 8 or 9th level room. Our room was on the 7th floor and was a family suite. The family suite has a room with two twin beds in that faces the hallway/parking lot, two bathrooms in the middle and a king bed that faces the resort/ocean. The safe did not work and we called to have it repaired and nothing was ever done. The remote for the TV did not work - normally not a big deal until you have three family members sick and unable to leave the room from food poisoning. There was no cold water in the bathroom sink. The patio door did not lock properly. The room has a mildew stench. The food at the restaurants was okay. My husband, daughter and I all got food poisoning at different points during the trip. The food was definitely consumed at the resort and not offsite. We did really love the volleyball and other activities that were onsite at the resort. Ricky and Candela were very entertaining for our son. Also the bartenders and waitstaff were excellent. I would also recommend going just off the resort to get a massage, less than half the price and well worth it ($20 for an hour).


    EVALUATION

    Round Indicators

    • february 21 2019
    • Newcastle, Oklahoma
    • Friends getaway

    justin2112

    “No room service? ”


    I’ll post a full review later but the fact you can’t order room service unless your a premium member is enough for me to never come back. Btw we are premium but I guess not premium enough because we get free WiFi and unlimited specialty restaurants but no room service!!! Absolute joke if you ask me.


    EVALUATION

    Round Indicators

    • february 20 2019
    • Friends getaway

    Explore03267129157

    “A beautiful resort and wonderful staff .Ceasar in the Buffet was so charming and wonderful”


    We really enjoyed our stay, but the food at the buffet was not good and I do not recommend the Italian al la cart as it was not edible. But the service was great the deserts were lovely. I love this resort but prefer to eat at the local restaurants as they are amazing. I highly recommend De Simone. And Ayi Carbumba.


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our Barceló Puerto Vallarta hotel. We always look for ways to improve and your comments are crucial to our future success. On the other hand, we regret that our buffet couldn't meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we look forward to serving you again in the near future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of astounding natural beauty, this resort offers magnificent suites and exclusive service

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