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Barceló Hotel Pool  Puerto Vallarta
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Map and location

Zona Hotelera Sur, Km. 11,5   48300 PO Box 158B Puerto Vallarta, Jalisco ,   México  


Points of Interest

14 mi Gustavo Díaz Ordaz International Airport

0 m Playa de Mismaloya

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Puerto Vallarta

4.0/5 Round Indicators
| 7040 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

49% Complete

3515

Very good

27% Complete

1904

Average

11% Complete

789

Poor

6% Complete

472

Very poor

5% Complete

360

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    Round Indicators
    219lilianal Minneapolis, Minnesota. 02/23/2020 Family

    “Amazing service!”

    We had such a great time as a family at Barcelo! Our housekeeper Elvia Macia was Amazing... Always willing to help! The food was great, the swimming pool bar was always stuck with amazing drinks. I highly recommend the Pikachu signature drink.
    Round Indicators
    Gerry F Nipawin, Canada. 02/22/2020 Family

    “Loved this resort”

    The rooms are large & comfortable. Balcony’s are large too. The staff are very accommodating & helpful. My husband thinks they need an update but I liked them. Beds are comfortable, couch a little low. Lots of marble. Don’t walk on wet marble with wet feet, you will slip. The shower is large & walk in. They provide shampoo, conditioner & gel in the shower. Towels are nice & big. The buffet is really good but there are other restaurants that most need reservations. You are allowed so many reservations depending on your length of stay. We only used the one pool. I went in the hot tub once, it’s to hard to get in & out of. It’s set at 98 degrees so not to hot. I would come again. I didn’t go in the ocean as I was told by friends that it’s steep. I have mobility issues so took their word.
    Round Indicators
    Allen W Dallas, Texas. 02/21/2020

    “This Place Rocks”

    I have been to many all inclusives all over Latin America. This was the best experience I have had. Other than the Seafood and Spanish restaurant, which are pitiful, this place is perfect. Loved it. Can't wait to go back.

    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Allen; First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Puerto Vallarta hotel and are delighted to read that we were able to match your expectations, to be considered as one of the best hotels you stayed at is certainly high praise. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    lowe275 Canberra. 02/21/2020 Family

    “Our wedding”

    I have seen some negative reviews on this site before coming. All those reviews were wrong. This place is awesome. Staff and resort are great. Nothing but good things to say. Love this place and great destination for a wedding

    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Lowe; We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience with us and Tripadvisor readers. Barceló Puerto Vallarta is always willing to go the extra mile to exceed our guest´s expectations and your sincerity about what you share with us motivates us to continue improving to leave a positive mark on each and every one of our customers. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    764randyo 02/20/2020

    “Barcelo Staff”

    The staff at Barcelo are amazing. If you eat at the buffet make sure to get to know Oscar Martinez and Alexis Quintero. They both went out of their way to make the trip more enjoyable. Oscar can clue you in on the best spots to visit while you are there. He will also tell you how to go about getting the best deals. It was a fun resort.

    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear 764randy; Thank you very much for choosing Barceló Puerto Vallarta as your home far away from home. I am delighted to know about the great time you had in our lovely hotel. It’s our commitment to provide an excellent service to our customers in every step of their stay, I really appreciated for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate to all of them but especially to Oscar and Alexis on your behalf for their contribution to your wellbeing whilst staying among us. Thank you once again for your preference and we hope you give us the pleasure of choosing us as your host to offer a new unforgettable experience again. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • february 23 2020
    • Minneapolis, Minnesota
    • Family

    219lilianal

    “Amazing service!”


    We had such a great time as a family at Barcelo! Our housekeeper Elvia Macia was Amazing... Always willing to help! The food was great, the swimming pool bar was always stuck with amazing drinks. I highly recommend the Pikachu signature drink.


    EVALUATION

    Round Indicators

    • february 22 2020
    • Nipawin, Canada
    • Family

    Gerry F

    “Loved this resort”


    The rooms are large & comfortable. Balcony’s are large too. The staff are very accommodating & helpful. My husband thinks they need an update but I liked them. Beds are comfortable, couch a little low. Lots of marble. Don’t walk on wet marble with wet feet, you will slip. The shower is large & walk in. They provide shampoo, conditioner & gel in the shower. Towels are nice & big. The buffet is really good but there are other restaurants that most need reservations. You are allowed so many reservations depending on your length of stay. We only used the one pool. I went in the hot tub once, it’s to hard to get in & out of. It’s set at 98 degrees so not to hot. I would come again. I didn’t go in the ocean as I was told by friends that it’s steep. I have mobility issues so took their word.


    EVALUATION

    Round Indicators

    • february 21 2020
    • Dallas, Texas

    Allen W

    “This Place Rocks”


    I have been to many all inclusives all over Latin America. This was the best experience I have had. Other than the Seafood and Spanish restaurant, which are pitiful, this place is perfect. Loved it. Can't wait to go back.


    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Allen; First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Puerto Vallarta hotel and are delighted to read that we were able to match your expectations, to be considered as one of the best hotels you stayed at is certainly high praise. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • february 21 2020
    • Canberra
    • Family

    lowe275

    “Our wedding”


    I have seen some negative reviews on this site before coming. All those reviews were wrong. This place is awesome. Staff and resort are great. Nothing but good things to say. Love this place and great destination for a wedding


    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Lowe; We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience with us and Tripadvisor readers. Barceló Puerto Vallarta is always willing to go the extra mile to exceed our guest´s expectations and your sincerity about what you share with us motivates us to continue improving to leave a positive mark on each and every one of our customers. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • february 20 2020

    764randyo

    “Barcelo Staff”


    The staff at Barcelo are amazing. If you eat at the buffet make sure to get to know Oscar Martinez and Alexis Quintero. They both went out of their way to make the trip more enjoyable. Oscar can clue you in on the best spots to visit while you are there. He will also tell you how to go about getting the best deals. It was a fun resort.


    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear 764randy; Thank you very much for choosing Barceló Puerto Vallarta as your home far away from home. I am delighted to know about the great time you had in our lovely hotel. It’s our commitment to provide an excellent service to our customers in every step of their stay, I really appreciated for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate to all of them but especially to Oscar and Alexis on your behalf for their contribution to your wellbeing whilst staying among us. Thank you once again for your preference and we hope you give us the pleasure of choosing us as your host to offer a new unforgettable experience again. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of astounding natural beauty, this resort offers magnificent suites and exclusive service

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