Barceló Hotel Pool  Puerto Vallarta
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Map and location

Zona Hotelera Sur, Km. 11,5   48300 PO Box 158B Puerto Vallarta, Jalisco ,   México  


Points of Interest

14 mi Gustavo Díaz Ordaz International Airport

0 m Playa de Mismaloya

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Puerto Vallarta

4.0/5 Round Indicators
| 6193 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

47% Complete

2963

Very good

28% Complete

1760

Average

11% Complete

717

Poor

6% Complete

423

Very poor

5% Complete

330

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    Round Indicators
    AdventurousNomad Portland, Oregon. 06/21/2019 Family

    “Beautiful Location ”

    I stayed with my husband and 1 1/2 year old for a week. The location is absolutely stunning. The view of the mountains and ocean is amazing. It’s about 40-50 minutes drive from the airport. The rooms and resort was clean and beautifully landscaped. The food at the main buffet was pretty good but lacked much authentic Mexican food. Carlos in the buffet restaurant was terrific. There was a poolside restaurant with burgers and quesadillas. It had a great view and ice cream was always available. In addition to the main buffet you could eat at the Italian, sushi or steakhouse. The dress code in the restaurants was polos and pants for men and they required a reservation. The rooms were huge with good air conditioning and balconies with fantastic views. Resort was good for families. I felt safe with my toddler and the service is fantastic. Pool area was great. There was a small kids pool with a slide. Drinks were pretty weak. Tips and asking for a double did the trick. This isn’t a party hotel and it was pretty quiet after 9. It’s right on the beach and you can take a boat ride or have a great fish taco just a few minutes from the hotel. Security keeps anyone off the property that doesn’t belong. You can’t just walk up off the beach they make sure you are staying at the hotel. Sand flees are really brutal here. If you sit outside at the buffet or walk on the beach YOU NEED BUG REPELLENT. Overall I would recommend and stay here again.

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Puerto Vallarta hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for pointing out the beauty and comfort of our suites, designed to make our guests' stay as comfortable as possible. Thank you again for this heartwarming review of your stay with us and for your kind recommendation to TripAdvisor readers, we look forward to your next visit at this your home Barceló Puerto Vallarta. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Mendozas13 06/20/2019 Family

    “Paradise”

    Thank you so much Barcelo!!! We started off to a rough start, not going to lie. My mother in law had bought membership points and was not given the correct prices for the rooms. After being completely disappointed, the barcelo staff did whatever they had in their power to make our stay delightful. They upgraded my mother in laws room and the staff within the resorts restaurants, treated us great. Specifically Hermilo Arechiga, who always made us feel welcomed and found anyway to make us happy. Thank you so much Hermilo, for helping us feel happy and content with Barcelo Puerto Vallarta’s service. If you would like excellent service ask for Hermilo Arechiga!

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, First and foremost, we would like to thank you for the time you took out of your day to share your experience at Barceló Puerto Vallarta hotel, we always strive to make each of our guests experience a memorable holiday and we are thrilled to know we were able to achieved our goal with you and our family. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service, we will not fail to pass your comments to Hermilo as we know it will mean a great deal to him. Thank you again for this heartwarming review of your stay with us; it would honor us immensely to have the privilege to welcome you again, ensuring you our utmost commitment to make your next holiday experience an unforgettable one from the moment of your arrival. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    G5715NMlaurac Evans, Colorado. 06/20/2019 Family

    “Great hotel”

    We had a great stay. The staff was so friendly and welcoming. Beautiful safe place to visit. Always clean and the rooms were very comfortable. The food is not 5 star but we were always able to find something to eat. I would highly recommend visiting this hotel. It was a great trip.

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, First and foremost, we would like to thank you for choosing our Barceló Puerto Vallarta hotel for your visit and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Thank you for pointing out the aspects that were to your liking as the friendliness and attentiveness of our staff, the cleanliness and comfort of our beautiful suites. Thank you once again for making us your choice hotel and for your constructive critics, we look forward to welcoming you back again very soon. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Dream402373 06/20/2019 Family

    “Most relaxing hotel in Puerto vallarta”

    I have been going to this hotel for more then 25 years. Always have a wonderful time. Took our whole family 10 of us they all came back. Awesome place love the way they never change the look of it. Will be back next year!!!

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, Firstly, we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes on every visit. Again, we thank you for this wonderful review, it has been a pleasure for us to read; it would honor us immensely to have the privilege to host you again at this your home far away from home Barceló Puerto Vallarta. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    JackieM3146 06/20/2019 Family

    “I will totally be back!”

    This resort was everything I could ask for! The resort was clean everywhere. The rooms, the restaurants, the hallways were all spotless. There were security guards at all times so we always felt safe and the staff was so friendly. We felt like family. Adalena in registration was so knowledgeable before and during our stay and Oscar Martinez was so great as our server both in the restaurant and pool side. The food was good but not great. Not a lot of variety and repeated meals. Even though the food was mediocre it would not stop me from coming back! Love this resort!

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Jackie, First and foremost, we would like to thank you for your preference in choosing our Barceló Puerto Vallarta hotel for your recent holidays and for taking the time to share your experience among us. Thank you for the highlights on the cleanliness of our facilities and the friendliness of our staff. We will make sure to share your kind words to Adelina and Oscar as we know it will mean a great deal to them. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to have the opportunity to exceed your expectations in your next visit at this your home Barceló Puerto Vallarta. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • june 21 2019
    • Portland, Oregon
    • Family

    AdventurousNomad

    “Beautiful Location ”


    I stayed with my husband and 1 1/2 year old for a week. The location is absolutely stunning. The view of the mountains and ocean is amazing. It’s about 40-50 minutes drive from the airport. The rooms and resort was clean and beautifully landscaped. The food at the main buffet was pretty good but lacked much authentic Mexican food. Carlos in the buffet restaurant was terrific. There was a poolside restaurant with burgers and quesadillas. It had a great view and ice cream was always available. In addition to the main buffet you could eat at the Italian, sushi or steakhouse. The dress code in the restaurants was polos and pants for men and they required a reservation. The rooms were huge with good air conditioning and balconies with fantastic views. Resort was good for families. I felt safe with my toddler and the service is fantastic. Pool area was great. There was a small kids pool with a slide. Drinks were pretty weak. Tips and asking for a double did the trick. This isn’t a party hotel and it was pretty quiet after 9. It’s right on the beach and you can take a boat ride or have a great fish taco just a few minutes from the hotel. Security keeps anyone off the property that doesn’t belong. You can’t just walk up off the beach they make sure you are staying at the hotel. Sand flees are really brutal here. If you sit outside at the buffet or walk on the beach YOU NEED BUG REPELLENT. Overall I would recommend and stay here again.


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Puerto Vallarta hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for pointing out the beauty and comfort of our suites, designed to make our guests' stay as comfortable as possible. Thank you again for this heartwarming review of your stay with us and for your kind recommendation to TripAdvisor readers, we look forward to your next visit at this your home Barceló Puerto Vallarta. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • june 20 2019
    • Family

    Mendozas13

    “Paradise”


    Thank you so much Barcelo!!! We started off to a rough start, not going to lie. My mother in law had bought membership points and was not given the correct prices for the rooms. After being completely disappointed, the barcelo staff did whatever they had in their power to make our stay delightful. They upgraded my mother in laws room and the staff within the resorts restaurants, treated us great. Specifically Hermilo Arechiga, who always made us feel welcomed and found anyway to make us happy. Thank you so much Hermilo, for helping us feel happy and content with Barcelo Puerto Vallarta’s service. If you would like excellent service ask for Hermilo Arechiga!


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, First and foremost, we would like to thank you for the time you took out of your day to share your experience at Barceló Puerto Vallarta hotel, we always strive to make each of our guests experience a memorable holiday and we are thrilled to know we were able to achieved our goal with you and our family. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service, we will not fail to pass your comments to Hermilo as we know it will mean a great deal to him. Thank you again for this heartwarming review of your stay with us; it would honor us immensely to have the privilege to welcome you again, ensuring you our utmost commitment to make your next holiday experience an unforgettable one from the moment of your arrival. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • june 20 2019
    • Evans, Colorado
    • Family

    G5715NMlaurac

    “Great hotel”


    We had a great stay. The staff was so friendly and welcoming. Beautiful safe place to visit. Always clean and the rooms were very comfortable. The food is not 5 star but we were always able to find something to eat. I would highly recommend visiting this hotel. It was a great trip.


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, First and foremost, we would like to thank you for choosing our Barceló Puerto Vallarta hotel for your visit and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Thank you for pointing out the aspects that were to your liking as the friendliness and attentiveness of our staff, the cleanliness and comfort of our beautiful suites. Thank you once again for making us your choice hotel and for your constructive critics, we look forward to welcoming you back again very soon. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • june 20 2019
    • Family

    Dream402373

    “Most relaxing hotel in Puerto vallarta”


    I have been going to this hotel for more then 25 years. Always have a wonderful time. Took our whole family 10 of us they all came back. Awesome place love the way they never change the look of it. Will be back next year!!!


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, Firstly, we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes on every visit. Again, we thank you for this wonderful review, it has been a pleasure for us to read; it would honor us immensely to have the privilege to host you again at this your home far away from home Barceló Puerto Vallarta. All our best, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • june 20 2019
    • Family

    JackieM3146

    “I will totally be back!”


    This resort was everything I could ask for! The resort was clean everywhere. The rooms, the restaurants, the hallways were all spotless. There were security guards at all times so we always felt safe and the staff was so friendly. We felt like family. Adalena in registration was so knowledgeable before and during our stay and Oscar Martinez was so great as our server both in the restaurant and pool side. The food was good but not great. Not a lot of variety and repeated meals. Even though the food was mediocre it would not stop me from coming back! Love this resort!


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Jackie, First and foremost, we would like to thank you for your preference in choosing our Barceló Puerto Vallarta hotel for your recent holidays and for taking the time to share your experience among us. Thank you for the highlights on the cleanliness of our facilities and the friendliness of our staff. We will make sure to share your kind words to Adelina and Oscar as we know it will mean a great deal to them. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to have the opportunity to exceed your expectations in your next visit at this your home Barceló Puerto Vallarta. Best Regards, Laura Ramos Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of astounding natural beauty, this resort offers magnificent suites and exclusive service

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