Barceló Hotel Pool  Puerto Vallarta
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Zona Hotelera Sur, Km. 11,5   48300 PO Box 158B Puerto Vallarta, Jalisco ,   México  


Points of Interest

14 mi Gustavo Díaz Ordaz International Airport

0 m Playa de Mismaloya

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Guest reviews.

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Barceló Puerto Vallarta

4.0/5 Round Indicators
| 5332 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

46% Complete

2477

Very good

29% Complete

1554

Average

11% Complete

623

Poor

7% Complete

377

Very poor

5% Complete

301

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    Round Indicators
    Escazu2 San Jose, Costa Rica. 10/19/2018 Couples

    “A Mixed Bag.”

    Good location within a small natural bay. Older and sensibly designed but in bad need of renovation. The food is average with none of the progressive cooking which has enriched other comparably priced hotels and the smell in the sushi restaurant chased us out before ordering. When it rains the flooring becomes incredibly slippery and dangerous... the myriad of warning signs doesn’t help. The internet was a consistent hit and miss and (happily) I had forgotten how unpleasant it is to share space with smokers. One massive positive was the staff .. all the staff ... they were welcoming and delightful ... they deserve better.

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Puerto Vallarta hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Inspire763636 10/19/2018 Family

    “Fall Vacation”

    We had a great time at Barcelo this was our second time visiting and it was just as I remembered it- great service, good food, and a beautiful view. The rooms and overall grounds are spacious and clean.

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, We first would like to thank you for making our Barceló Puerto Vallarta hotel your preferred choice for your holidays in this beautiful destination, it is always a pleasure to welcome back our most loyal guests year after year. Thank you for mentioning the aspects that were to your liking as our cuisine, the cleanliness of our beautiful Suites and the friendliness of our Staff. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Jose' P 10/18/2018 Couples

    “Very Comfortable Enjoyable Resort”

    Second time at the PV Barcelo, one week each time. Pro's: Comfy, friendly, mostly accommodating. Big, beautiful pools that are pretty warm. Updating in progress throughout hotel. Don Quixote Restaurant had a real nice rack of lamb and piano player made great effort to please which was fun and nice. Wait staff was very attentive. The waitress in Los Arcos didn't even ask, just brought my 2 iced teas and husbands pop each time we came to lunch, very nice! Service at pool is likewise outstanding. Con's: You should always, if you can, book through "MyBarcelo.com" I think they may match prices from other sites. If you don't, like we made the mistake this time, you do not get free wi-fi, you do not get the higher floors for preferred MyBarcleo members, you are limited on your visits to the specialty restaurants and there are special free gifts like welcome bottle etc. you may miss out on. When going to the beach and Zoo, which I definitely recommend, use a mosquito repellent. The "no seeums" will leave ugly red welts that do not go away quickly. Spray ankles and arms. The beach there and Zoo are known for what the Dr. there said were sand fleas. I was surprised and disappointed that wi-fi was extra. I have been to much cheaper hotels and not had to pay for wi-fi. When will these hotels learn? I guess they make too much money on that. Another thing that was bothersome was the volume of the music at the bar pool. It was just too loud. Both pools were bombarded with the loud music coming from that DJ. They could turn the volume down so everyone did not have to have it pounding in their ears. Barcelo PV is far from town. If you just want an all-inclusive rest and relax at a hotel, this is a great choice. If you want to wander town explore etc, it's too far from town to enjoy that unless you only do one or two days like that. Overall I do recommend this resort and find it to be a very special place. You will feel comfortable and at home here.

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Jose, Firstly, we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We would like to thank you for mentioning the aspects that were to your liking as our pools, the friendliness and kindness of our Staff and our cuisine. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we look forward to serving you again soon. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    B G 10/16/2018 Family

    “Great view!”

    We had an amazing trip to PuertoVallarta with my whole family. The rooms were clean and the beach view was amazing. As far for the drinks I guess they could be better but for an all inclusive I didn’t expect more. The snack bar was awesome so much good food! The lady making the handmade tortillas was such a sweetheart. My family did complain about the ladies that were making the restaurant reservations they seemed rude and not going above and beyond for our big group of 20 so that was kind of hard. I did want to take my time and give thanks to Carlos Ruiz and Jose Chavez at the buffet thank you for taking care of my whole familyand foremost my grandparents you’re hospitality and kindness is more than 5 stars. Gracias por todo.

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, We would like to thank you for your preference in selecting our Barceló Puerto Vallarta hotel for your holidays in, as well as for taking the time to tell us about your recent experience among us. We are glad to hear that most aspects of our hotel were to your liking as the cleanliness of our beautiful Suites and the food. Thank you for your lovely comments regarding the service you received from Carlos and José, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you once again for making us your choice hotel and for your constructive critics; it would honor us immensely to have the privilege to host you again at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Freedom9362 10/14/2018 Friends getaway

    “Had a fantastic stay at Barcelo PV!”

    One of the best vacations I’ve ever had! From the incredible ocean & pool views from our balcony to the friendly & helpful staff, everything was wonderful! We went during a quiet week so the resort was not crowded, especially by the pool, on the beach or in the restaurants. We also received a complimentary room upgrade which was AWESOME! We enjoyed dining in a different restaurant each night & trying out different dishes. The food was for the most part pretty good. I loved the quiet, secluded location outside of town yet it was so beautiful and many things to do around the hotel. A perfect location! Mismaloya Beach one of the most scenic beaches in PV and an incredible value for the money! The other resorts nearby or even in town did not compare! We’re already talking about our next visit. Can’t wait to go back!

    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Guest, First and foremost, thank you for choosing our Barceló Puerto Vallarta hotel for your holidays, we are glad to read we were able to exceed your expectations. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday among us was an enjoyable one. We would like to thank you for pointing out the positive aspects you found during your stay as our beautiful Suites and, the friendliness and kindness of our Staff. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • october 19 2018
    • San Jose, Costa Rica
    • Couples

    Escazu2

    “A Mixed Bag.”


    Good location within a small natural bay. Older and sensibly designed but in bad need of renovation. The food is average with none of the progressive cooking which has enriched other comparably priced hotels and the smell in the sushi restaurant chased us out before ordering. When it rains the flooring becomes incredibly slippery and dangerous... the myriad of warning signs doesn’t help. The internet was a consistent hit and miss and (happily) I had forgotten how unpleasant it is to share space with smokers. One massive positive was the staff .. all the staff ... they were welcoming and delightful ... they deserve better.


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Puerto Vallarta hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • october 19 2018
    • Family

    Inspire763636

    “Fall Vacation”


    We had a great time at Barcelo this was our second time visiting and it was just as I remembered it- great service, good food, and a beautiful view. The rooms and overall grounds are spacious and clean.


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, We first would like to thank you for making our Barceló Puerto Vallarta hotel your preferred choice for your holidays in this beautiful destination, it is always a pleasure to welcome back our most loyal guests year after year. Thank you for mentioning the aspects that were to your liking as our cuisine, the cleanliness of our beautiful Suites and the friendliness of our Staff. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • october 18 2018
    • Couples

    Jose' P

    “Very Comfortable Enjoyable Resort”


    Second time at the PV Barcelo, one week each time. Pro's: Comfy, friendly, mostly accommodating. Big, beautiful pools that are pretty warm. Updating in progress throughout hotel. Don Quixote Restaurant had a real nice rack of lamb and piano player made great effort to please which was fun and nice. Wait staff was very attentive. The waitress in Los Arcos didn't even ask, just brought my 2 iced teas and husbands pop each time we came to lunch, very nice! Service at pool is likewise outstanding. Con's: You should always, if you can, book through "MyBarcelo.com" I think they may match prices from other sites. If you don't, like we made the mistake this time, you do not get free wi-fi, you do not get the higher floors for preferred MyBarcleo members, you are limited on your visits to the specialty restaurants and there are special free gifts like welcome bottle etc. you may miss out on. When going to the beach and Zoo, which I definitely recommend, use a mosquito repellent. The "no seeums" will leave ugly red welts that do not go away quickly. Spray ankles and arms. The beach there and Zoo are known for what the Dr. there said were sand fleas. I was surprised and disappointed that wi-fi was extra. I have been to much cheaper hotels and not had to pay for wi-fi. When will these hotels learn? I guess they make too much money on that. Another thing that was bothersome was the volume of the music at the bar pool. It was just too loud. Both pools were bombarded with the loud music coming from that DJ. They could turn the volume down so everyone did not have to have it pounding in their ears. Barcelo PV is far from town. If you just want an all-inclusive rest and relax at a hotel, this is a great choice. If you want to wander town explore etc, it's too far from town to enjoy that unless you only do one or two days like that. Overall I do recommend this resort and find it to be a very special place. You will feel comfortable and at home here.


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Jose, Firstly, we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We would like to thank you for mentioning the aspects that were to your liking as our pools, the friendliness and kindness of our Staff and our cuisine. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we look forward to serving you again soon. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • october 16 2018
    • Family

    B G

    “Great view!”


    We had an amazing trip to PuertoVallarta with my whole family. The rooms were clean and the beach view was amazing. As far for the drinks I guess they could be better but for an all inclusive I didn’t expect more. The snack bar was awesome so much good food! The lady making the handmade tortillas was such a sweetheart. My family did complain about the ladies that were making the restaurant reservations they seemed rude and not going above and beyond for our big group of 20 so that was kind of hard. I did want to take my time and give thanks to Carlos Ruiz and Jose Chavez at the buffet thank you for taking care of my whole familyand foremost my grandparents you’re hospitality and kindness is more than 5 stars. Gracias por todo.


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, We would like to thank you for your preference in selecting our Barceló Puerto Vallarta hotel for your holidays in, as well as for taking the time to tell us about your recent experience among us. We are glad to hear that most aspects of our hotel were to your liking as the cleanliness of our beautiful Suites and the food. Thank you for your lovely comments regarding the service you received from Carlos and José, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you once again for making us your choice hotel and for your constructive critics; it would honor us immensely to have the privilege to host you again at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • october 14 2018
    • Friends getaway

    Freedom9362

    “Had a fantastic stay at Barcelo PV!”


    One of the best vacations I’ve ever had! From the incredible ocean & pool views from our balcony to the friendly & helpful staff, everything was wonderful! We went during a quiet week so the resort was not crowded, especially by the pool, on the beach or in the restaurants. We also received a complimentary room upgrade which was AWESOME! We enjoyed dining in a different restaurant each night & trying out different dishes. The food was for the most part pretty good. I loved the quiet, secluded location outside of town yet it was so beautiful and many things to do around the hotel. A perfect location! Mismaloya Beach one of the most scenic beaches in PV and an incredible value for the money! The other resorts nearby or even in town did not compare! We’re already talking about our next visit. Can’t wait to go back!


    PachecoR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Guest, First and foremost, thank you for choosing our Barceló Puerto Vallarta hotel for your holidays, we are glad to read we were able to exceed your expectations. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday among us was an enjoyable one. We would like to thank you for pointing out the positive aspects you found during your stay as our beautiful Suites and, the friendliness and kindness of our Staff. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of astounding natural beauty, this resort offers magnificent suites and exclusive service

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