Hotel Occidental Grand Aruba Resort Beach

Barceló Aruba

Texto: 43870 All Inclusive, beachfront resort in Palm Beach that features many different restaurants and sports activities. J.E.Irausquin Blvd. 83 | Palm Beach | Aruba | Noord 27000
+ 29 758 645 00 + 29 758 668 06
Barceló Aruba Texto: 43870 4 out of 5 based on 1427 ratings. 1427 user reviews.
Barceló Aruba reviewed by CLMRN on . Vacation in Paradise! We stayed at Barcelo for the first time in Jan/February. We had always stayed at Radisson/Hilton. First experience with all inclusive in Aruba. We booked through travel agent/Apple Vacations. It was... Rating: 5
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Barceló Aruba

J.E.Irausquin Blvd. 83   Palm Beach   Aruba   Noord 27000  


Points of Interest

7 mi Queen Beatrix International Airport

Golf course

Premios y Reconocimientos Prizes and Awards

Guest reviews.

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Barceló Aruba

4.0/5 Round Indicators
| 1443 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

38% Complete

559

Very good

31% Complete

457

Average

18% Complete

267

Poor

5% Complete

85

Very poor

5% Complete

75

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    Round Indicators
    J7359ZLleec Burlington. 02/22/2017 Couples

    “Great resort”

    We are return guests to Barceló Aruba. We always look forward to seeing the same staff we have seen for over 16 years. Ivette, Marolyn and Belinda in the Vacation Club are the most helpful and friendly we have experienced in all the Occidental/Barceló resorts we have visited. They make our vacation special. We do miss the beach bar. Food was good as was the service. Only complaint we have is when the cruise ships have day passes. They invade our resort, mess up the beaches, restaurants, washrooms and pool area. We look forward to returning next year
    Round Indicators
    max t 02/21/2017 Business

    “Aruba Hopi Bon !!!”

    I spend a couple of weeks at the Barcelo in aruba. I've been treated very well by the entire staff! I'm so happy to have met such good people 😊! Smiling, helpful ... the hotel was nice to. The room are always clean. Beautiful view on the sea. The restaurants are good and the staff is incredible!! To many names to mention but some of them need to be mentioned : special thanks to Gerald always very professional and helpful, Juan always working hard and offcourse all the very smiling girls that make you want to smile on return. So natural. Thanks to Vanessa, Doris, Millian, Milene, Flores, Janice, Chaqcedy... when I'll be back in aruba it will be at the Barcelo,because the hotel is great but the people that work there are greater! Thanks a lot again! See you soon. Max

    Aurelia C, Quality Manager at Barcelo Aruba, responded to this review
     Dear max t, Thank you so much for your wonderful review. We are so happy that you had such a wonderful experience. Our team works very hard to make sure that each and every guest has a memorable time at our property. I am especially very proud of our team members that made your experience even better. I will make sure they know they were commended by you. Thank you again for taking the time to share this experience with us. We look forward to host you again in the near future. Kind regards, Occidental Grand Aruba Management Aurelia Croes / Quality Manager

    Round Indicators
    Donna H Virginia Beach, Virginia. 02/21/2017 Couples

    “10 Days in Paradise”

    Great place, great people, great weather. We love Aruba. There is a feeling that you are family when you stay at the Barcelo Grand in Aruba. Many people have worked there for years. They seem to love their job and make you feel very special. They always remember us and welcome us with open arms.

    Aurelia C, Quality Manager at Barcelo Aruba, responded to this review
     Dear Donna H, I am so delighted to read your review. We are so happy you think of our island as paradise. Thank you so much for choosing us year after year. I can assure you the people that work here really enjoy their work and they have the spirit to serve. We look forward to seeing you back next year or any time sooner. Kind regards, Occidental Grand Aruba Management Aurelia Croes / Quality Manager

    Round Indicators
    Sbond1167 Aberdeen, New Jersey. 02/20/2017 Family

    “Barcelo Aruba major improvements!!”

    Our overall experience was great! Barcelo made some significant improvements since it took over the Occidental with all of its amenities. The beds are of superior quality and comfort. The service on the 9th floor restaurant was perfect. George and the rest of the restaurant staff were always courteous and accommodating to our needs. Across from the restaurant is Sandra and her staff which was very helpful setting up our reservations and making sure we always had what we needed. The beach is amazing. Long strip of sand which you can walk to either side without any vendor disruptions. The water is beautiful turquoise with some areas that had little seaweed but very clean. Alex and Clara at the beach bar were great with their service and making you feel welcome each time as if you were part of the family. We did a few of the restaurants but the one that really stood out was Kyoto. It stood out over the others by leaps and bounds all around. Kudos to Barcelo and its team for making our family vacation and fun and relaxing one!

    Aurelia C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Sbond1167, Thank you for taking the time and writing us this wonderful review. We really appreciate your kind words about the friendliness of our team members and are glad you had a great time at our hotel. We hope to host you again in the future. Warm regards, Sowfi Maduro / Quality Coordinator

    Round Indicators
    Ira S Phila. 02/19/2017 Family

    “Barcelo-Aruba great combination ”

    Just spent two glorious weeks at the newly named Barcelo all inclusive hotel on Palm Beach Aruba. (Formerly the Occidental)This was my ninth year on Aruba......my little piece of paradise. Located strategically in the middle of the beautiful Palm Beach steps from the beautiful ocean that surrounds the leeward side of Aruba. Great hotel, great location, amazing personal service with attentive caring staff that can't do enough to make your stay perfect. The FIRST CLUB staff including Ivette, Marolyn, and Belinda and SANDRA of the Royal Club are as good as it gets for service professionals that will insure for you a perfect vacation. Barcelo already has renovated the Lobby BAR and Casino. They also renovated the fitness center which really needs to be made somewhat larger but the new company appears to be dedicated to reinvest and improve the property. I would be less than candid if I did not bring up that the all inclusive food is not on par with this beautiful property and their wonderful staff. The Four Specialty restaurants, Italian, Asian, Mexican, Aruban and the two buffets are average at best. The Island generally has really good restaurants so it is very disappointing that Barcelo as an all inclusive does not make it a priority to elevate the quality of their food. Based on the improvements I have seen so far from Barcelo, I will remain cautiously optimistic that they will offer better food soon. Right now my opinion is that the food is just adequate but even with the food issue, I still had a wonderful vacation, at a reasonable price, at a top notch facility, in an amazing location on beautiful Aruba.

    Aurelia C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Ira S, Thank you for taking your time and writing us a review. It is our staff 's privilege to make our guest happy and to anticipate our guests need. We find it unfortunate that the quality of our food was not up to your expectations and can assure you that your feedback helps us greatly to improve our service. We hope you can provide us a second opportunity in the near future on your next visit to the island of Aruba. Warm regards, Sowfi Maduro / Quality Coordinator

    EVALUATION

    Round Indicators

    • february 22 2017
    • Burlington
    • Couples

    J7359ZLleec

    “Great resort”


    We are return guests to Barceló Aruba. We always look forward to seeing the same staff we have seen for over 16 years. Ivette, Marolyn and Belinda in the Vacation Club are the most helpful and friendly we have experienced in all the Occidental/Barceló resorts we have visited. They make our vacation special. We do miss the beach bar. Food was good as was the service. Only complaint we have is when the cruise ships have day passes. They invade our resort, mess up the beaches, restaurants, washrooms and pool area. We look forward to returning next year


    EVALUATION

    Round Indicators

    • february 21 2017
    • Business

    max t

    “Aruba Hopi Bon !!!”


    I spend a couple of weeks at the Barcelo in aruba. I've been treated very well by the entire staff! I'm so happy to have met such good people 😊! Smiling, helpful ... the hotel was nice to. The room are always clean. Beautiful view on the sea. The restaurants are good and the staff is incredible!! To many names to mention but some of them need to be mentioned : special thanks to Gerald always very professional and helpful, Juan always working hard and offcourse all the very smiling girls that make you want to smile on return. So natural. Thanks to Vanessa, Doris, Millian, Milene, Flores, Janice, Chaqcedy... when I'll be back in aruba it will be at the Barcelo,because the hotel is great but the people that work there are greater! Thanks a lot again! See you soon. Max


    Aurelia C, Quality Manager at Barcelo Aruba, responded to this review
    Dear max t, Thank you so much for your wonderful review. We are so happy that you had such a wonderful experience. Our team works very hard to make sure that each and every guest has a memorable time at our property. I am especially very proud of our team members that made your experience even better. I will make sure they know they were commended by you. Thank you again for taking the time to share this experience with us. We look forward to host you again in the near future. Kind regards, Occidental Grand Aruba Management Aurelia Croes / Quality Manager

    EVALUATION

    Round Indicators

    • february 21 2017
    • Virginia Beach, Virginia
    • Couples

    Donna H

    “10 Days in Paradise”


    Great place, great people, great weather. We love Aruba. There is a feeling that you are family when you stay at the Barcelo Grand in Aruba. Many people have worked there for years. They seem to love their job and make you feel very special. They always remember us and welcome us with open arms.


    Aurelia C, Quality Manager at Barcelo Aruba, responded to this review
    Dear Donna H, I am so delighted to read your review. We are so happy you think of our island as paradise. Thank you so much for choosing us year after year. I can assure you the people that work here really enjoy their work and they have the spirit to serve. We look forward to seeing you back next year or any time sooner. Kind regards, Occidental Grand Aruba Management Aurelia Croes / Quality Manager

    EVALUATION

    Round Indicators

    • february 20 2017
    • Aberdeen, New Jersey
    • Family

    Sbond1167

    “Barcelo Aruba major improvements!!”


    Our overall experience was great! Barcelo made some significant improvements since it took over the Occidental with all of its amenities. The beds are of superior quality and comfort. The service on the 9th floor restaurant was perfect. George and the rest of the restaurant staff were always courteous and accommodating to our needs. Across from the restaurant is Sandra and her staff which was very helpful setting up our reservations and making sure we always had what we needed. The beach is amazing. Long strip of sand which you can walk to either side without any vendor disruptions. The water is beautiful turquoise with some areas that had little seaweed but very clean. Alex and Clara at the beach bar were great with their service and making you feel welcome each time as if you were part of the family. We did a few of the restaurants but the one that really stood out was Kyoto. It stood out over the others by leaps and bounds all around. Kudos to Barcelo and its team for making our family vacation and fun and relaxing one!


    Aurelia C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Sbond1167, Thank you for taking the time and writing us this wonderful review. We really appreciate your kind words about the friendliness of our team members and are glad you had a great time at our hotel. We hope to host you again in the future. Warm regards, Sowfi Maduro / Quality Coordinator

    EVALUATION

    Round Indicators

    • february 19 2017
    • Phila
    • Family

    Ira S

    “Barcelo-Aruba great combination ”


    Just spent two glorious weeks at the newly named Barcelo all inclusive hotel on Palm Beach Aruba. (Formerly the Occidental)This was my ninth year on Aruba......my little piece of paradise. Located strategically in the middle of the beautiful Palm Beach steps from the beautiful ocean that surrounds the leeward side of Aruba. Great hotel, great location, amazing personal service with attentive caring staff that can't do enough to make your stay perfect. The FIRST CLUB staff including Ivette, Marolyn, and Belinda and SANDRA of the Royal Club are as good as it gets for service professionals that will insure for you a perfect vacation. Barcelo already has renovated the Lobby BAR and Casino. They also renovated the fitness center which really needs to be made somewhat larger but the new company appears to be dedicated to reinvest and improve the property. I would be less than candid if I did not bring up that the all inclusive food is not on par with this beautiful property and their wonderful staff. The Four Specialty restaurants, Italian, Asian, Mexican, Aruban and the two buffets are average at best. The Island generally has really good restaurants so it is very disappointing that Barcelo as an all inclusive does not make it a priority to elevate the quality of their food. Based on the improvements I have seen so far from Barcelo, I will remain cautiously optimistic that they will offer better food soon. Right now my opinion is that the food is just adequate but even with the food issue, I still had a wonderful vacation, at a reasonable price, at a top notch facility, in an amazing location on beautiful Aruba.


    Aurelia C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Ira S, Thank you for taking your time and writing us a review. It is our staff 's privilege to make our guest happy and to anticipate our guests need. We find it unfortunate that the quality of our food was not up to your expectations and can assure you that your feedback helps us greatly to improve our service. We hope you can provide us a second opportunity in the near future on your next visit to the island of Aruba. Warm regards, Sowfi Maduro / Quality Coordinator

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