Barceló Hotel Views  Karmina Palace Deluxe

Barceló Karmina

Texto: 9215 Resort inspired by Mayan temples, with exuberant gardens and incredible sea views from its Junior Suites. Avenida Vista Hermosa, 13 | 28867 Manzanillo, Colima
+52 3143311300 *
Barceló Karmina Texto: 9215 4 out of 5 based on 2880 ratings. 2880 user reviews.
Barceló Karmina reviewed by dllrschll on . 2nd Time in Paradise We returned to Karmina Barcelo for the 2nd time a few months ago and again totally enjoyed our stay. We especially liked the size of the standard room and bathroom. We the grounds and pool area. We... Rating: 5
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Barceló Karmina

Avenida Vista Hermosa, 13   28867 Manzanillo, Colima  


Points of Interest

20 mi Manzanillo International Airport

12.5 mi Manzanillo Port

Premios y Reconocimientos Prizes and Awards

Guest reviews.

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Barceló Karmina

4.0/5 Round Indicators
| 3030 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

46% Complete

1414

Very good

33% Complete

1004

Average

11% Complete

348

Poor

5% Complete

161

Very poor

3% Complete

103

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    Round Indicators
    lupuscorp 06/19/2017 Family

    “Excelent HOTEL!”

    Everything is cool , i liked so much the room. Also the private beach full with mini fishies is very nice. The swiming pool was excelent. The food was better than other hotels that i use to visit. And the room , again , i liked very much also the attention with the baby bed.

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear lupuscorp; We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Karmina was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our beach. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Silvia Galarza, Guest Experience Manager.

    Round Indicators
    mayra_aleman89 06/15/2017 Couples

    “Excellent”

    We loved it, the room was clean, the service was great, the food was delicious, room service was fantastic. The beach bars had good snacks and drinks. Very family oriented, not the place if you're wanting to party hard. We loved everything!!!

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear mayra_aleman89; Thank you very much for sharing this great review of your recent stay at Barceló Karmina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Silvia Galarza, Guest Experience Manager.

    Round Indicators
    Gordon G Edmonton, Alberta, Canada. 06/05/2017 Couples

    “Relaxing vacay in a quieter location; no complaints at all”

    We spent a week at the Barcelo Karmina. This was our 5th or 6th trip to Mexico and the first time in Manzanillo. Tourism is only the #3 industry (shipping and agriculture are #1 and 2). That means NO beach vendors - yayyy! This resort is older but very well maintained. There were no cracked or missing floor tiles like at the Occidental Xcaret (Riv Maya) where it seemed every hallway is an adventure. There are three specialty restaurants so on a one week stay, you can go to each one once for dinner. We were very pleased with each of those. The buffet had a great selection of foods each day and the offerings changed significantly each day so food boredom did not set in. The grounds are small for our liking (we love the El Dorado Royale and Seaside Suites, although those are close to twice the price) but the grounds are a few blocks from the main drag meaning you never heard traffic even though you are in the middle of town. (There is a golf course separating this resort from the main road). It is a 10-15 walk to the shopping mall nearby. We had no worries walking there and back and the ice cream at the mall was seriously to-die-for, and like 60 pesos for a double scoop. Our weather was off the charts perfect. Maybe that is the west coast advantage, but we didn't see a cloud until the day we were leaving. The room was huge and very clean. The bathroom could host a party and the housekeeping was wonderful. Live entertainment in the lobby and down by the sea at the theatre. I wouldn't likely recommend it for young couples, unless they were (wink, wink) keeping largely to themselves. We're in our 50s and weren't looking to make a ton of new friends this trip, but of course we did anyway. Side note: my wife took ill on the flight there with a severe migraine and we had to call the doctor the next morning. I was worried it would cost a lot, but it was only $70 US for the visit, a couple shots, some pills, and a ride to the pharmacy to pick up a prescription. That seems unbeatable for health care. The doctor was great and my wife was up and about a few hours later. Amazing surf action, so if you love watching waves crash, you can be entertained all day. Local fishermen fish from just the other side of the fence, down the hill. There is a path on that side of the resort leading to that beach and you can walk a couple miles towards the shipping wharves or cut in towards town to go shopping.

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear Gordon G; Thank you for reviewing your recent stay in our Barceló Karmina. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Silvia Galarza, Guest Experience Manager.

    Round Indicators
    Heatrav Saskatoon. 06/04/2017 Couples

    “Hot weather every day!”

    My husband and I were very hesitant to go to the west side of Mexico for some reason but friends persuaded us through price! Very cheap per person in the middle of March. We booked about 1.5 weeks in advance of our vacation. Sunwing took us there and the drive to the resort was short and sweet. Check in was a breeze and we bought wifi the next day in which you can add 3 devices. They said 2 but we tried 3 and it worked. I wish all resorts would automatically have wifi available for free because in this day and age ... why wouldn't they? The food was very good overall. We didn't like some of the ala cartes but that seems to be the norm for us. The buffet was always good with lots of selection. The snack bar was perfect for an afternoon snack. We spent most of our time at the pool that was a little more shallow and loved it there. It was so hot that we had to keep dipping ourselves in and it was heaven against our hot skin. Drink service was ok but you had to tip in order for them to come back. The bar staff needed more help for sure. My friend and I went to the spa for an 80 minute massage and it was perfection. I highly recommend it. The rooms were great and we had no complaints and we were situated right next to our friends which was fantastic. We sat on our balcony and had coffee in the morning and drinks at night. We ventured into town one day via cab and went to the mall and then to Walmart. It was nice to get off the resort for a while. We did no excursions since the entire point of the trip was relaxation and visiting. All in all a fantastic vacation and would highly recommend this resort to anyone. Cheers.

    Silvia G, Guest Experience Manager. at Barcelo Karmina, responded to this review
     Dear Heatrav; First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Karmina hotel and are delighted to read that we were able to match your expectations. We are also very pleased to read that you found our réception team to be knowledgeable, helpful and genuinely friendly at all times We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Silvia Galarza, Guest Experience Manager.

    Round Indicators
    Emaildianne 06/03/2017 Couples

    “Darn good stay”

    My partner and I chose Barcelo Karmina based on reviews here and although we were not disappointed, we probably wouldn't go back. Firstly, I'm an English speaker and although I would not be so arrogant as to assume a Mexican (or any foreign establishment) should have fluent English speakers available for my benefit, I'm super glad that my Spanish-speaking partner was constantly by my side because had that not been the case, I believe I would have struggled here (so keep that in mind if you don't speak Spanish). Mexicans generally, are polite, courteous & helpful people (especially out of City regions) & Manzanillo is no exception. Get used to saying "hola" as you pass people (love that!). We read mixed reviews about the 3 onsite ala carte restaurants (Japanese "Kyoto", Mexican "Agave" & Italian "Capri") & really toyed with the idea of upgrading the USD45pp ($90 for us both) PER DAY but in the end decided to take our chances with the buffet. Thank goodness we did because seriously, we always found something we liked in the buffet and actually we tried each ala carte once & none of them were really worth an upgrade. Breakfast did get a bit monotonous after about day 5, but it was easy enough to put up with. To be honest, there's not much to do here except eat & lay by the pool... but that's what we wanted to do so it suited us. Stand out staff would most definitely be Gabriel who works the poolside bar. He was so attentive and once he knew what drinks we liked, he brought them to us without prompting pretty much hourly. We literally didn't have to move! Even when he wasn't working our area of the pool, he found us & brought us our drinks. Awesome guy! Karmina gets a lot of local visitors on weekends and quite a few school camps too, but we found it got fabulously quiet mid-week. They also said that November- March sees the majority of Canadians & Americans visit. So pick your time according to your preferences. Like any all-inclusive or club med style resort, you can be as involved or uninvolved as you like in the activities. They don't pressure you to do anything though. They had a nightly (tacky) show, pool volleyball & also sell other water activities like jet skiing... The reason I personally would probably not go back to this particular location is due to the beach. It's not a swimable beach and it looked pretty rippy & rough. The hotel was nice but there really isn't anything around it or near it to explore. We enjoyed it, but we've done it now

    silviagalarza, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear Emaildianne; We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for your insights regarding the service in English and although all of our réceptionists are able to communicate in most of our international guests' languages, at Barceló we strongly believe in continuous trainings for our employees therefore we will make sure to offer official languages classes to all those members in need of improvement in this aspect of their duties. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Silvia Galarza, Guest Experience Manager.

    EVALUATION

    Round Indicators

    • june 19 2017
    • Family

    lupuscorp

    “Excelent HOTEL!”


    Everything is cool , i liked so much the room. Also the private beach full with mini fishies is very nice. The swiming pool was excelent. The food was better than other hotels that i use to visit. And the room , again , i liked very much also the attention with the baby bed.


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear lupuscorp; We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Karmina was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our beach. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Silvia Galarza, Guest Experience Manager.

    EVALUATION

    Round Indicators

    • june 15 2017
    • Couples

    mayra_aleman89

    “Excellent”


    We loved it, the room was clean, the service was great, the food was delicious, room service was fantastic. The beach bars had good snacks and drinks. Very family oriented, not the place if you're wanting to party hard. We loved everything!!!


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear mayra_aleman89; Thank you very much for sharing this great review of your recent stay at Barceló Karmina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Silvia Galarza, Guest Experience Manager.

    EVALUATION

    Round Indicators

    • june 5 2017
    • Edmonton, Alberta, Canada
    • Couples

    Gordon G

    “Relaxing vacay in a quieter location; no complaints at all”


    We spent a week at the Barcelo Karmina. This was our 5th or 6th trip to Mexico and the first time in Manzanillo. Tourism is only the #3 industry (shipping and agriculture are #1 and 2). That means NO beach vendors - yayyy! This resort is older but very well maintained. There were no cracked or missing floor tiles like at the Occidental Xcaret (Riv Maya) where it seemed every hallway is an adventure. There are three specialty restaurants so on a one week stay, you can go to each one once for dinner. We were very pleased with each of those. The buffet had a great selection of foods each day and the offerings changed significantly each day so food boredom did not set in. The grounds are small for our liking (we love the El Dorado Royale and Seaside Suites, although those are close to twice the price) but the grounds are a few blocks from the main drag meaning you never heard traffic even though you are in the middle of town. (There is a golf course separating this resort from the main road). It is a 10-15 walk to the shopping mall nearby. We had no worries walking there and back and the ice cream at the mall was seriously to-die-for, and like 60 pesos for a double scoop. Our weather was off the charts perfect. Maybe that is the west coast advantage, but we didn't see a cloud until the day we were leaving. The room was huge and very clean. The bathroom could host a party and the housekeeping was wonderful. Live entertainment in the lobby and down by the sea at the theatre. I wouldn't likely recommend it for young couples, unless they were (wink, wink) keeping largely to themselves. We're in our 50s and weren't looking to make a ton of new friends this trip, but of course we did anyway. Side note: my wife took ill on the flight there with a severe migraine and we had to call the doctor the next morning. I was worried it would cost a lot, but it was only $70 US for the visit, a couple shots, some pills, and a ride to the pharmacy to pick up a prescription. That seems unbeatable for health care. The doctor was great and my wife was up and about a few hours later. Amazing surf action, so if you love watching waves crash, you can be entertained all day. Local fishermen fish from just the other side of the fence, down the hill. There is a path on that side of the resort leading to that beach and you can walk a couple miles towards the shipping wharves or cut in towards town to go shopping.


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear Gordon G; Thank you for reviewing your recent stay in our Barceló Karmina. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Silvia Galarza, Guest Experience Manager.

    EVALUATION

    Round Indicators

    • june 4 2017
    • Saskatoon
    • Couples

    Heatrav

    “Hot weather every day!”


    My husband and I were very hesitant to go to the west side of Mexico for some reason but friends persuaded us through price! Very cheap per person in the middle of March. We booked about 1.5 weeks in advance of our vacation. Sunwing took us there and the drive to the resort was short and sweet. Check in was a breeze and we bought wifi the next day in which you can add 3 devices. They said 2 but we tried 3 and it worked. I wish all resorts would automatically have wifi available for free because in this day and age ... why wouldn't they? The food was very good overall. We didn't like some of the ala cartes but that seems to be the norm for us. The buffet was always good with lots of selection. The snack bar was perfect for an afternoon snack. We spent most of our time at the pool that was a little more shallow and loved it there. It was so hot that we had to keep dipping ourselves in and it was heaven against our hot skin. Drink service was ok but you had to tip in order for them to come back. The bar staff needed more help for sure. My friend and I went to the spa for an 80 minute massage and it was perfection. I highly recommend it. The rooms were great and we had no complaints and we were situated right next to our friends which was fantastic. We sat on our balcony and had coffee in the morning and drinks at night. We ventured into town one day via cab and went to the mall and then to Walmart. It was nice to get off the resort for a while. We did no excursions since the entire point of the trip was relaxation and visiting. All in all a fantastic vacation and would highly recommend this resort to anyone. Cheers.


    Silvia G, Guest Experience Manager. at Barcelo Karmina, responded to this review
    Dear Heatrav; First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Karmina hotel and are delighted to read that we were able to match your expectations. We are also very pleased to read that you found our réception team to be knowledgeable, helpful and genuinely friendly at all times We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Silvia Galarza, Guest Experience Manager.

    EVALUATION

    Round Indicators

    • june 3 2017
    • Couples

    Emaildianne

    “Darn good stay”


    My partner and I chose Barcelo Karmina based on reviews here and although we were not disappointed, we probably wouldn't go back. Firstly, I'm an English speaker and although I would not be so arrogant as to assume a Mexican (or any foreign establishment) should have fluent English speakers available for my benefit, I'm super glad that my Spanish-speaking partner was constantly by my side because had that not been the case, I believe I would have struggled here (so keep that in mind if you don't speak Spanish). Mexicans generally, are polite, courteous & helpful people (especially out of City regions) & Manzanillo is no exception. Get used to saying "hola" as you pass people (love that!). We read mixed reviews about the 3 onsite ala carte restaurants (Japanese "Kyoto", Mexican "Agave" & Italian "Capri") & really toyed with the idea of upgrading the USD45pp ($90 for us both) PER DAY but in the end decided to take our chances with the buffet. Thank goodness we did because seriously, we always found something we liked in the buffet and actually we tried each ala carte once & none of them were really worth an upgrade. Breakfast did get a bit monotonous after about day 5, but it was easy enough to put up with. To be honest, there's not much to do here except eat & lay by the pool... but that's what we wanted to do so it suited us. Stand out staff would most definitely be Gabriel who works the poolside bar. He was so attentive and once he knew what drinks we liked, he brought them to us without prompting pretty much hourly. We literally didn't have to move! Even when he wasn't working our area of the pool, he found us & brought us our drinks. Awesome guy! Karmina gets a lot of local visitors on weekends and quite a few school camps too, but we found it got fabulously quiet mid-week. They also said that November- March sees the majority of Canadians & Americans visit. So pick your time according to your preferences. Like any all-inclusive or club med style resort, you can be as involved or uninvolved as you like in the activities. They don't pressure you to do anything though. They had a nightly (tacky) show, pool volleyball & also sell other water activities like jet skiing... The reason I personally would probably not go back to this particular location is due to the beach. It's not a swimable beach and it looked pretty rippy & rough. The hotel was nice but there really isn't anything around it or near it to explore. We enjoyed it, but we've done it now


    silviagalarza, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear Emaildianne; We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for your insights regarding the service in English and although all of our réceptionists are able to communicate in most of our international guests' languages, at Barceló we strongly believe in continuous trainings for our employees therefore we will make sure to offer official languages classes to all those members in need of improvement in this aspect of their duties. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Silvia Galarza, Guest Experience Manager.

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