Discounts available for booking on Barcelo.com

With the promotional code BPVMAR10 you will receive an additional 10% off at Barceló Puerto Vallarta in Family room and Premium Level categories.

Promotional code valid for reservations booked before March 15, 2017 and stays March 1st to March 31st, 2017

Barceló Hotel Pool  Puerto Vallarta

Barceló Puerto Vallarta

Texto: 32116 This resort features suites with impeccable service provided in a natural setting. Zona Hotelera Sur, Km. 11,5 | 48300 Puerto Vallarta, Jalisco | PO Box 158B
+5232 2226 0660 +5232 2228 0048
Barceló Puerto Vallarta Texto: 32116 4 out of 5 based on 4094 ratings. 4094 user reviews.
Barceló Puerto Vallarta reviewed by DNO60 on . A little disappointing A group of friends, 26 in all, just spent a week at the Barcelo all-inclusive resort. The facility was smaller than others we've stayed at and a single resort (no shared beaches/restaurants with... Rating: 3
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Barceló Puerto Vallarta

Zona Hotelera Sur, Km. 11,5   48300 Puerto Vallarta, Jalisco   PO Box 158B  


Points of Interest

14 mi Gustavo Díaz Ordaz International Airport

0 m Playa de Mismaloya

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Puerto Vallarta

4.0/5 Round Indicators
| 4093 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

43% Complete

1776

Very good

30% Complete

1248

Average

11% Complete

477

Poor

8% Complete

330

Very poor

6% Complete

262

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    Round Indicators
    tereziat2017 Puerto Vallarta, Mexico. 02/25/2017 Couples

    “Very Nice Resort, Great Staff, Very Clean”

    We are at the Barcelo right now and have another 9 Days. The rooms are huge, very clean, food is very good. The staff throughout the entire resort are awesome. Our room was not ready when we arrived they had to replace something in it, but the 5 hours we waited the staff checked in with us to make sure we were okay. The beach is small but the views from the rooms are amazing. The only negative is their wifi, they charge each individual for it, because of the expense we only hooked up one device to keep contact with our family. Other then that I would reccomend this resort and we will be back.
    Round Indicators
    pmcdsl Ottawa, Canada. 02/25/2017 Couples

    “Noisy, noisy, noisy, Dated and mostly poor service.”

    Barceló Puerto Vallarta is the perfect definition of desapointment. It is at best the fruit of bad research from our part to the perfectly hidden aspects of this hotel from the lack of information by the hotel and honest reviews. - This hotel is noisy, noisy and even more noisy. Music starts very early in the morning and extends greatly into the evening making this place a perfect retreat for people who value above all..Noise! Depending on the time of the day and your placement you can hear loud screaming music from 3 different places at the same time. The evening show, the bar downstairs and the every other day wedding at the pool taking the perfect centre stage ressonating thorough the whole property. - The Wifi is a joke. I am all for... If it doesn't work just remove it completely. Don't fool your customers with services that at best enfuriates even the calmest person. Offering wifi to premium customers is the same as telling (sorry, our wifi doesn't work above the 6th floor so premium customers - 7th to 9th floor don't have to pay). Every other place in this hotel works poorly and intermitently. - Customer service at the premium lounge is great with nice, polite and educated service representatives who are there for you whenever you need. The operator and front desk lack this nice service the premium level has with un-informed cold and careless service. - Our choice for best restaurant in house is the Spanish with great and tasty food. Try their sangria, its delicious! - The entertainment is (D-) Options lack taste and creativity ranging from Archery to Michael Jackson??? Please don't get me wrong I love his music but not enough to make it a main entertainment feature in a resort. To finish. If you would like to spend sometime wondering thorough the streets of beautiful Puerto Vallarta please pick a place closer to town. You can take a cab from Barceló to downtown that will set you back $25 each way or as I would recommend adventure yourself to take the bus, its very cheap and lots of fun belonging to the community and experiencing their every day commute but it takes roughly 30 to 45 minutes each way. Taxi takes about the same travel time.
    Round Indicators
    j t Pequot Lakes, Minnesota. 02/24/2017 Family

    “Great vacation and destination”

    We spent an awesome week at barcelo. Staff was great, always friendly and helpful, buffet was probably the best we've experienced at an all inclusive, great variety, and choices. Snack bar was good for a midday option as well. We ate at 3 of the restaurants, all but the Japanese, they were ok, nothing spectacular. The no see ums are a bit of a pain some people had more problems with them than others. My only real "problem" with Barcelo was the beach area, like many have said small, and if you're an ocean lover this is probably not the best option for you, rocks on both sides so not great waves, and several red flag days. Overall impressions, great place, awesome pools and staff very family friendly would recommend highly!

    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
     Dear Guest Thank you for making our Barceló Puerto Vallarta your choice hotel on this occasion and for your very kind recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Thank you for mentioning all those areas and services that were to your liking, it is a real pleasure to know that we were able to exceed your expectations. Thank you once again for choosing us; we hope we can have the pleasure again of welcome you at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    mluiz Montague, California. 02/23/2017 Couples

    “Very disappointing”

    Booked at the premium level, the king room we booked was not available when we checked in, given a room with 2 double beds, told to check back the next day at noon to see if they could move us. At noon were told to check back at 3, finally moved to a king room and the mattress was broken down with large " nests" on each side. Complained to front desk after sleeping in it the first night, complained again after the second night, finally they replaced it with another old mattress that at least wasn't broken down as bad. $500 resort credit is a scam! Just a coupon for 15 -25% off select services, that they don't honor. Purchased bottles of tequila from the gift store charging to our room, presented our coupon, were told that we would be given the discount when we checked out. Upon check out they would not give us the discount saying that it should have been took out at time of purchase. We had our receipt and proof of the resort credit voucher but they would not budge. Several light switches in the room worked only intermittently, sink and shower drains were slow to the point were you were standing in water in the shower. Free Wi-Fi ( is included in the premium level) is a joke if you get up early in the morning you can get enough bandwidth to check email not much else. Food was mediocre, suffering from lack of quality ingredients, the steak at the restaurant while seasoned well was very gristly and tough, select grade or lower. Buffet was also uninspiring. The bar, housekeeping and wait staff were very friendly and accommodating, not so with the front desk. The pool area is nice and well maintained.

    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
     Dear Guest Although we sincerely regret reading that your stay at our Barceló Puerto Vallarta fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We will review each of the details that mentions us and we will take the pertinent actions to improve each one of them Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Dan R 02/23/2017 Couples

    “Not peaceful-but fun.”

    Not a fan of the DJ at the pool all day. The room was clean and the amenities were fine. The location, on that cove, was GREAT! We went down the beach and had a great meal and then took a boat on an excursion. Antoni R., one of the bartenders, was SUPERB.

    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
     Dear Dan First of all I would like to thank you for the time YOU took to share your comments with us, and it is a real pleasure to know that you enjoy your stay with us, but above all I thank you for specifying those things that were to your liking, we will congratulate on your behalf to Antonio for the excellent service offered. I reiterate our gratitude and we hope to see you soon. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • february 25 2017
    • Puerto Vallarta, Mexico
    • Couples

    tereziat2017

    “Very Nice Resort, Great Staff, Very Clean”


    We are at the Barcelo right now and have another 9 Days. The rooms are huge, very clean, food is very good. The staff throughout the entire resort are awesome. Our room was not ready when we arrived they had to replace something in it, but the 5 hours we waited the staff checked in with us to make sure we were okay. The beach is small but the views from the rooms are amazing. The only negative is their wifi, they charge each individual for it, because of the expense we only hooked up one device to keep contact with our family. Other then that I would reccomend this resort and we will be back.


    EVALUATION

    Round Indicators

    • february 25 2017
    • Ottawa, Canada
    • Couples

    pmcdsl

    “Noisy, noisy, noisy, Dated and mostly poor service.”


    Barceló Puerto Vallarta is the perfect definition of desapointment. It is at best the fruit of bad research from our part to the perfectly hidden aspects of this hotel from the lack of information by the hotel and honest reviews. - This hotel is noisy, noisy and even more noisy. Music starts very early in the morning and extends greatly into the evening making this place a perfect retreat for people who value above all..Noise! Depending on the time of the day and your placement you can hear loud screaming music from 3 different places at the same time. The evening show, the bar downstairs and the every other day wedding at the pool taking the perfect centre stage ressonating thorough the whole property. - The Wifi is a joke. I am all for... If it doesn't work just remove it completely. Don't fool your customers with services that at best enfuriates even the calmest person. Offering wifi to premium customers is the same as telling (sorry, our wifi doesn't work above the 6th floor so premium customers - 7th to 9th floor don't have to pay). Every other place in this hotel works poorly and intermitently. - Customer service at the premium lounge is great with nice, polite and educated service representatives who are there for you whenever you need. The operator and front desk lack this nice service the premium level has with un-informed cold and careless service. - Our choice for best restaurant in house is the Spanish with great and tasty food. Try their sangria, its delicious! - The entertainment is (D-) Options lack taste and creativity ranging from Archery to Michael Jackson??? Please don't get me wrong I love his music but not enough to make it a main entertainment feature in a resort. To finish. If you would like to spend sometime wondering thorough the streets of beautiful Puerto Vallarta please pick a place closer to town. You can take a cab from Barceló to downtown that will set you back $25 each way or as I would recommend adventure yourself to take the bus, its very cheap and lots of fun belonging to the community and experiencing their every day commute but it takes roughly 30 to 45 minutes each way. Taxi takes about the same travel time.


    EVALUATION

    Round Indicators

    • february 24 2017
    • Pequot Lakes, Minnesota
    • Family

    j t

    “Great vacation and destination”


    We spent an awesome week at barcelo. Staff was great, always friendly and helpful, buffet was probably the best we've experienced at an all inclusive, great variety, and choices. Snack bar was good for a midday option as well. We ate at 3 of the restaurants, all but the Japanese, they were ok, nothing spectacular. The no see ums are a bit of a pain some people had more problems with them than others. My only real "problem" with Barcelo was the beach area, like many have said small, and if you're an ocean lover this is probably not the best option for you, rocks on both sides so not great waves, and several red flag days. Overall impressions, great place, awesome pools and staff very family friendly would recommend highly!


    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
    Dear Guest Thank you for making our Barceló Puerto Vallarta your choice hotel on this occasion and for your very kind recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Thank you for mentioning all those areas and services that were to your liking, it is a real pleasure to know that we were able to exceed your expectations. Thank you once again for choosing us; we hope we can have the pleasure again of welcome you at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • february 23 2017
    • Montague, California
    • Couples

    mluiz

    “Very disappointing”


    Booked at the premium level, the king room we booked was not available when we checked in, given a room with 2 double beds, told to check back the next day at noon to see if they could move us. At noon were told to check back at 3, finally moved to a king room and the mattress was broken down with large " nests" on each side. Complained to front desk after sleeping in it the first night, complained again after the second night, finally they replaced it with another old mattress that at least wasn't broken down as bad. $500 resort credit is a scam! Just a coupon for 15 -25% off select services, that they don't honor. Purchased bottles of tequila from the gift store charging to our room, presented our coupon, were told that we would be given the discount when we checked out. Upon check out they would not give us the discount saying that it should have been took out at time of purchase. We had our receipt and proof of the resort credit voucher but they would not budge. Several light switches in the room worked only intermittently, sink and shower drains were slow to the point were you were standing in water in the shower. Free Wi-Fi ( is included in the premium level) is a joke if you get up early in the morning you can get enough bandwidth to check email not much else. Food was mediocre, suffering from lack of quality ingredients, the steak at the restaurant while seasoned well was very gristly and tough, select grade or lower. Buffet was also uninspiring. The bar, housekeeping and wait staff were very friendly and accommodating, not so with the front desk. The pool area is nice and well maintained.


    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
    Dear Guest Although we sincerely regret reading that your stay at our Barceló Puerto Vallarta fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We will review each of the details that mentions us and we will take the pertinent actions to improve each one of them Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    EVALUATION

    Round Indicators

    • february 23 2017
    • Couples

    Dan R

    “Not peaceful-but fun.”


    Not a fan of the DJ at the pool all day. The room was clean and the amenities were fine. The location, on that cove, was GREAT! We went down the beach and had a great meal and then took a boat on an excursion. Antoni R., one of the bartenders, was SUPERB.


    PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review
    Dear Dan First of all I would like to thank you for the time YOU took to share your comments with us, and it is a real pleasure to know that you enjoy your stay with us, but above all I thank you for specifying those things that were to your liking, we will congratulate on your behalf to Antonio for the excellent service offered. I reiterate our gratitude and we hope to see you soon. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.